XDA-2 - USB - Win7 x64 problems | The Emotiva Lounge

sorbe
Sensei

"Don't cross the streams..."

Posts: 673

XDA-2 - USB - Win7 x64 problems Nov 28, 2012 12:34:43 GMT -5

Quote

Post by sorbe on Nov 28, 2012 12:34:43 GMT -5

So, I swapped in my shiny new XDA-2 for my XDA-1 and added today's Windows drivers from the XDA-2 product page and no sound.

In Windows 7 x64, the C-Media USB UAC2 driver loads, shows no problems in device manager. USB is visible and selectable as the default output from the audio playback dialog. The XDA-2 is set to USB input on the front panel and always shows "-30.00". While you can play music or sound effect from windows into USB, no sound is ever heard from Windows or any app.

I do get this error dialog from Windows though:

Attachments:

Last Edit: Nov 28, 2012 13:12:58 GMT -5 by sorbe

|| Moneual HTPC AMD X4 SSD MediaBrowser, XBox360, Wii | Denon 4311ci | Emotiva XPA-1(2), XPA-5(2) | Mid Atlantic 29U Rack ||
|| Magnepan 1.7=Mains, MMG-C(3)=Center+Highs, MMG-W(6)=Wides+Surrs | Emotiva Ultra 12(2) | Samsung UN60D8000 3D TV ||

sorbe Sensei "Don't cross the streams..." Posts: 673	XDA-2 - USB - Win7 x64 problems Nov 28, 2012 12:47:17 GMT -5 Quote Select Post Deselect Post Link to Post Back to Top Post by sorbe on Nov 28, 2012 12:47:17 GMT -5 From Win7 x64 Device Manager - driver is installed but no sound. I can switch the playback device back to the internal sound card and get the usual PC audio experience, but never from the XDA-2. Attachments:
	Last Edit: Nov 28, 2012 12:54:49 GMT -5 by sorbe \|\| Moneual HTPC AMD X4 SSD MediaBrowser, XBox360, Wii \| Denon 4311ci \| Emotiva XPA-1(2), XPA-5(2) \| Mid Atlantic 29U Rack \|\| \|\| Magnepan 1.7=Mains, MMG-C(3)=Center+Highs, MMG-W(6)=Wides+Surrs \| Emotiva Ultra 12(2) \| Samsung UN60D8000 3D TV \|\|

garbulky
Lounge Lizard

Posts: 15,913

XDA-2 - USB - Win7 x64 problems Nov 28, 2012 12:51:44 GMT -5

Quote

Post by garbulky on Nov 28, 2012 12:51:44 GMT -5

This may sound obvious but restart your computer and turn off and on the xda-2. see if it makes a difference. Also before that confirm that you are using win7 64 bit or 32 bit windows. You can find out by start menu->right clicking computer ->properties

Transport: Sony UBP-X700 UHD-Blu ray player spdif
PC using Musiland Digital Times WASAPI via BNC connection -
DAC: DC-1->XLR XPA-1 , RCA->Basx A-100
CD: Denon DCD 600 PCM 61 DAC. RCA
Amp: XPA-1 gen 2 using XLR connections.
Speakers: Axiom Audio m80 V3, Sennheisser HD700 headphones.
two pairs 12 guage each bi-wire speaker cables per monoblock
Headphone amp: Basx A-100 (INCREDIBLE VALUE!!)

Other equipment: Sennheiser HD700. LG65ef9500

garbulky
Lounge Lizard

Posts: 15,913

XDA-2 - USB - Win7 x64 problems Nov 28, 2012 12:52:30 GMT -5

Quote

Post by garbulky on Nov 28, 2012 12:52:30 GMT -5

Also go to sound settings and make it the default device

Transport: Sony UBP-X700 UHD-Blu ray player spdif
PC using Musiland Digital Times WASAPI via BNC connection -
DAC: DC-1->XLR XPA-1 , RCA->Basx A-100
CD: Denon DCD 600 PCM 61 DAC. RCA
Amp: XPA-1 gen 2 using XLR connections.
Speakers: Axiom Audio m80 V3, Sennheisser HD700 headphones.
two pairs 12 guage each bi-wire speaker cables per monoblock
Headphone amp: Basx A-100 (INCREDIBLE VALUE!!)

Other equipment: Sennheiser HD700. LG65ef9500

sorbe
Sensei

"Don't cross the streams..."

Posts: 673

XDA-2 - USB - Win7 x64 problems Nov 28, 2012 12:57:21 GMT -5

Quote

Post by sorbe on Nov 28, 2012 12:57:21 GMT -5

I've switched the default audio playback device numerous times already AND I've rebooted the PC and cycled power on the XDA-2. No dice

That first dialog is the telling point. The C-Media driver enhancements are reporting errors.

P.S.> I'm a multimedia developer for Microsoft and have worked on the Windows OS for >15 years.

Last Edit: Nov 28, 2012 13:00:05 GMT -5 by sorbe

|| Moneual HTPC AMD X4 SSD MediaBrowser, XBox360, Wii | Denon 4311ci | Emotiva XPA-1(2), XPA-5(2) | Mid Atlantic 29U Rack ||
|| Magnepan 1.7=Mains, MMG-C(3)=Center+Highs, MMG-W(6)=Wides+Surrs | Emotiva Ultra 12(2) | Samsung UN60D8000 3D TV ||

garbulky
Lounge Lizard

Posts: 15,913

XDA-2 - USB - Win7 x64 problems Nov 28, 2012 13:02:30 GMT -5

Quote

Post by garbulky on Nov 28, 2012 13:02:30 GMT -5

Looks like you know what you're doing then. Hope they figure it out. They appear to have some issues with Macs as well.

Transport: Sony UBP-X700 UHD-Blu ray player spdif
PC using Musiland Digital Times WASAPI via BNC connection -
DAC: DC-1->XLR XPA-1 , RCA->Basx A-100
CD: Denon DCD 600 PCM 61 DAC. RCA
Amp: XPA-1 gen 2 using XLR connections.
Speakers: Axiom Audio m80 V3, Sennheisser HD700 headphones.
two pairs 12 guage each bi-wire speaker cables per monoblock
Headphone amp: Basx A-100 (INCREDIBLE VALUE!!)

Other equipment: Sennheiser HD700. LG65ef9500

garbulky
Lounge Lizard

Posts: 15,913

XDA-2 - USB - Win7 x64 problems Nov 28, 2012 13:09:27 GMT -5

Quote

Post by garbulky on Nov 28, 2012 13:09:27 GMT -5

Have you tried disabling the enhancements?

Transport: Sony UBP-X700 UHD-Blu ray player spdif
PC using Musiland Digital Times WASAPI via BNC connection -
DAC: DC-1->XLR XPA-1 , RCA->Basx A-100
CD: Denon DCD 600 PCM 61 DAC. RCA
Amp: XPA-1 gen 2 using XLR connections.
Speakers: Axiom Audio m80 V3, Sennheisser HD700 headphones.
two pairs 12 guage each bi-wire speaker cables per monoblock
Headphone amp: Basx A-100 (INCREDIBLE VALUE!!)

Other equipment: Sennheiser HD700. LG65ef9500

sorbe Sensei "Don't cross the streams..." Posts: 673	XDA-2 - USB - Win7 x64 problems Nov 28, 2012 13:13:42 GMT -5 Quote Select Post Deselect Post Link to Post Back to Top Post by sorbe on Nov 28, 2012 13:13:42 GMT -5 Yes, didn't help.
	\|\| Moneual HTPC AMD X4 SSD MediaBrowser, XBox360, Wii \| Denon 4311ci \| Emotiva XPA-1(2), XPA-5(2) \| Mid Atlantic 29U Rack \|\| \|\| Magnepan 1.7=Mains, MMG-C(3)=Center+Highs, MMG-W(6)=Wides+Surrs \| Emotiva Ultra 12(2) \| Samsung UN60D8000 3D TV \|\|

Dark Ranger
Emo VIPs

"You're messing with my Zen thing, man."

Posts: 3,032

XDA-2 - USB - Win7 x64 problems Nov 28, 2012 13:48:01 GMT -5

Quote

Post by Dark Ranger on Nov 28, 2012 13:48:01 GMT -5

Hi sorbe,

I am playing with the new PC drivers too. My time is still limited, but so far the Windows 7 x64 driver seems to be behaving and I've not experienced the problems that happen on my Mac.

So far, I haven't received any errors due to enhancements. What playback software are you using for Windows? Just curious.

Let me look into this and see if anything pops out. I also plan to try the drivers on my 32-bit Windows 7 laptop.

2 CH / 7.1 HT
MacBookPro9,2, HTPC
DC-1, Fusion 8100, XPA-1L Gen 1 (3)
Ascend Acoustics [Sierra-2, Sierra Horizon, HTM-200 SE] + Rythmik F15SE
Fusion Flex + AuraSound Pro Bass Shaker (2); Furman [P-1800 AR, PL-8 C]; Sherbourn C-12 (3)

Zone 2: AirMotiv 6S

Cans: Sennheiser HD 600

Bedroom: SB Touch, Onkyo CS-325, Wave Crest Audio HVL-1

Dark Ranger
Emo VIPs

"You're messing with my Zen thing, man."

Posts: 3,032

XDA-2 - USB - Win7 x64 problems Nov 28, 2012 13:57:05 GMT -5

Quote

Post by Dark Ranger on Nov 28, 2012 13:57:05 GMT -5

OK, a couple of things to check.

When I installed the driver, I noticed there are two HD Audio devices newly listed in Sound Properties:

Speakers
USB2.0 High-Speed True HD Audio

SPDIF Interface
USB2.0 High-Speed True HD Audio

If the default device is set to "Speakers," nothing comes out from the XDA-2 even though the playback software indicates audio output. However, when I use the "SPDIF Interface" I can get audio output just fine. I would double check that the player and system default is set to the SPDIF Interface, not the Speaker device. See the attached image.

Attachments:

Last Edit: Nov 28, 2012 14:27:04 GMT -5 by Dark Ranger

2 CH / 7.1 HT
MacBookPro9,2, HTPC
DC-1, Fusion 8100, XPA-1L Gen 1 (3)
Ascend Acoustics [Sierra-2, Sierra Horizon, HTM-200 SE] + Rythmik F15SE
Fusion Flex + AuraSound Pro Bass Shaker (2); Furman [P-1800 AR, PL-8 C]; Sherbourn C-12 (3)

Zone 2: AirMotiv 6S

Cans: Sennheiser HD 600

Bedroom: SB Touch, Onkyo CS-325, Wave Crest Audio HVL-1

Dark Ranger
Emo VIPs

"You're messing with my Zen thing, man."

Posts: 3,032

XDA-2 - USB - Win7 x64 problems Nov 28, 2012 14:01:24 GMT -5

Quote

Post by Dark Ranger on Nov 28, 2012 14:01:24 GMT -5

If that doesn't work, I would try disabling every other audio device in Windows. In the past, I've run into conflicts with other enabled audio devices, and I've had to disable them either in Windows and/or in CMOS setup.

If all of these attempts fail, you might try removing the driver, rebooting, reinstalling the driver, and then rebooting one more time. Keep the other audio devices disabled during this time. Perhaps the installation went bonkers. The enhancements message is interesting...

Will let you know if I come up with any other things to try.

2 CH / 7.1 HT
MacBookPro9,2, HTPC
DC-1, Fusion 8100, XPA-1L Gen 1 (3)
Ascend Acoustics [Sierra-2, Sierra Horizon, HTM-200 SE] + Rythmik F15SE
Fusion Flex + AuraSound Pro Bass Shaker (2); Furman [P-1800 AR, PL-8 C]; Sherbourn C-12 (3)

Zone 2: AirMotiv 6S

Cans: Sennheiser HD 600

Bedroom: SB Touch, Onkyo CS-325, Wave Crest Audio HVL-1

sorbe
Sensei

"Don't cross the streams..."

Posts: 673

XDA-2 - USB - Win7 x64 problems Nov 28, 2012 23:48:45 GMT -5

Quote

Post by sorbe on Nov 28, 2012 23:48:45 GMT -5

Nov 28, 2012 13:57:05 GMT -5 Dark Ranger said:

OK, a couple of things to check.

When I installed the driver, I noticed there are two HD Audio devices newly listed in Sound Properties:

Speakers
USB2.0 High-Speed True HD Audio

SPDIF Interface
USB2.0 High-Speed True HD Audio

If the default device is set to "Speakers," nothing comes out from the XDA-2 even though the playback software indicates audio output. However, when I use the "SPDIF Interface" I can get audio output just fine. I would double check that the player and system default is set to the SPDIF Interface, not the Speaker device. See the attached image.

^^^ This. If you want to output to the XDA-2 via USB, right click on the volume control in the task tray and select Playback Devices, then pick the entry marked SPDIF and "Set Default"

Btw: I just heard Windows Media Player start "Squealing" with high pitched harmonics during MP3 playback for about 5 seconds in the middle of song(90 second in). Was that Sample Rate conversion messing up?? The default audio device settings are 48KHz (CD audio is normally 44.1KHz).

This device driver and its driver enhancements seriously needs some Pri 0 bugs filed/fixed.

Last Edit: Nov 29, 2012 0:07:52 GMT -5 by sorbe

|| Moneual HTPC AMD X4 SSD MediaBrowser, XBox360, Wii | Denon 4311ci | Emotiva XPA-1(2), XPA-5(2) | Mid Atlantic 29U Rack ||
|| Magnepan 1.7=Mains, MMG-C(3)=Center+Highs, MMG-W(6)=Wides+Surrs | Emotiva Ultra 12(2) | Samsung UN60D8000 3D TV ||

kingrollo
Seeker Of Truth

Posts: 2

XDA-2 - USB - Win7 x64 problems Nov 29, 2012 0:10:33 GMT -5

Quote

Post by kingrollo on Nov 29, 2012 0:10:33 GMT -5

Setting it to default audio device got sound to output for me. One thing to check first: go to control panel | sound| double click the SPDIF/USB 2.0 icon representing the DAC | click Supported formats tab | In sample rates box click on 96k and then test

Do you hear a test sound? In addition the display on the DAC should indicate the correct sample rate. If you hear a sound here it at least shows that your PC is communicating with the DAC and you know it's then a matter of configuring your windows audio settings.

(Make sure your DAC is set to USB and vol is turned up too!)

Apple TV -> XDA2 -> Dynaudio MC 15

Dark Ranger Emo VIPs "You're messing with my Zen thing, man." Posts: 3,032	XDA-2 - USB - Win7 x64 problems Nov 29, 2012 1:31:39 GMT -5 Quote Select Post Deselect Post Link to Post Back to Top Post by Dark Ranger on Nov 29, 2012 1:31:39 GMT -5 sigh Drivers. Ya gotta love 'em.
	2 CH / 7.1 HT MacBookPro9,2, HTPC DC-1, Fusion 8100, XPA-1L Gen 1 (3) Ascend Acoustics [Sierra-2, Sierra Horizon, HTM-200 SE] + Rythmik F15SE Fusion Flex + AuraSound Pro Bass Shaker (2); Furman [P-1800 AR, PL-8 C]; Sherbourn C-12 (3) Zone 2: AirMotiv 6S Cans: Sennheiser HD 600 Bedroom: SB Touch, Onkyo CS-325, Wave Crest Audio HVL-1

sorbe
Sensei

"Don't cross the streams..."

Posts: 673

XDA-2 - USB - Win7 x64 problems Nov 30, 2012 4:45:29 GMT -5

Quote

Post by sorbe on Nov 30, 2012 4:45:29 GMT -5

Here is the WinDBG Kernel Debugger's Crash Dump information from unplugging the XDA-2's USB cable while WMP was paused on a MP3 song.

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa800550cb50, The thread currently holding on to the Pnp lock.
Arg4: fffff80004c713d0, nt!TRIAGE_9F_PNP on Win7

Debugging Details:
------------------

Implicit thread is now fffffa80`0550cb50

DRVPOWERSTATE_SUBCODE: 4

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff800034caa32 to fffff800034d7e7a

STACK_TEXT:
fffff880`031af390 fffff800`034caa32 : fffffa80`0550cb50 fffffa80`0550cb50 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x7a
fffff880`031af4d0 fffff800`034dbd8f : fffff800`03647e01 fffff880`031af590 fffff880`00000000 fffffa80`0550cc58 : nt!KiCommitThreadWait+0x1d2
fffff880`031af560 fffff880`03958f16 : 00000000`00000000 fffffa80`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x19f
fffff880`031af600 fffff880`0396c212 : fffffa80`08328090 fffffa80`08402c80 00000000`00000001 fffffa80`083e9370 : usbaudio!USBHwStopMIDIPipe+0x156
fffff880`031af640 fffff880`0396b400 : 00000000`00000000 00000000`00000000 fffffa80`08402c80 00000000`00000000 : usbaudio!USBHwStopAllMIDIPipes+0x42
fffff880`031af670 fffff880`039642e5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000004 : usbaudio!USBDeviceStop+0x38
fffff880`031af6a0 fffff880`03f7dc8e : fffff880`03f6e560 fffffa80`0d2523f8 fffffa80`0d252010 ffffffff`00000000 : usbaudio!DeviceSurpriseRemoval+0xed
fffff880`031af6e0 fffff880`041e9825 : fffffa80`0d2523b0 fffffa80`08411120 fffffa80`0d252010 00000000`00000080 : ks!CKsDevice::DispatchPnp+0x4aa
fffff880`031af730 fffff800`0373b8d9 : fffffa80`08402590 00000000`c00000bb fffff880`00000000 fffff880`031af848 : ksthunk!CKernelFilterDevice::DispatchIrp+0x11d
fffff880`031af790 fffff800`038bb1e1 : fffffa80`083f33a0 00000000`00000000 fffffa80`074b5010 fffff880`031af828 : nt!IopSynchronousCall+0xc5
fffff880`031af800 fffff800`038b5bd8 : fffffa80`08323fe0 fffffa80`083f33a0 00000000`0000030a 00000000`00000308 : nt!IopRemoveDevice+0x101
fffff880`031af8c0 fffff800`038bad27 : fffffa80`074b5010 00000000`00000000 00000000`00000003 fffff880`031afb78 : nt!PnpSurpriseRemoveLockedDeviceNode+0x128
fffff880`031af900 fffff800`038bae40 : 00000000`00000000 fffff8a0`130d1500 fffff8a0`12e77640 fffff880`031afa58 : nt!PnpDeleteLockedDeviceNode+0x37
fffff880`031af930 fffff800`0394b79f : 00000000`00000002 00000000`00000000 fffffa80`07400b90 00000000`00000000 : nt!PnpDeleteLockedDeviceNodes+0xa0
fffff880`031af9a0 fffff800`0394c35c : fffff880`031afb78 fffffa80`0b012400 fffffa80`0550cb00 fffffa80`00000000 : nt!PnpProcessQueryRemoveAndEject+0x6cf
fffff880`031afae0 fffff800`038355ce : 00000000`00000000 fffffa80`0b012410 fffff8a0`11cf6e10 00000000`00000000 : nt!PnpProcessTargetDeviceEvent+0x4c
fffff880`031afb10 fffff800`034de641 : fffff800`0373a768 fffff8a0`130d1590 fffff800`036722d8 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x5ab9b
fffff880`031afb70 fffff800`0376be5a : 46b7affd`02739801 fffffa80`0550cb50 00000000`00000080 fffffa80`054f6890 : nt!ExpWorkerThread+0x111
fffff880`031afc00 fffff800`034c5d26 : fffff880`02f65180 fffffa80`0550cb50 fffff880`02f6ffc0 84da2b26`0bc58b6c : nt!PspSystemThreadStartup+0x5a
fffff880`031afc40 00000000`00000000 : fffff880`031b0000 fffff880`031aa000 fffff880`031af470 00000000`00000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND: kb

FOLLOWUP_IP:
usbaudio!USBHwStopMIDIPipe+156
fffff880`03958f16 8bd8 mov ebx,eax

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: usbaudio!USBHwStopMIDIPipe+156

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: usbaudio

IMAGE_NAME: usbaudio.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7a668

FAILURE_BUCKET_ID: X64_0x9F_4_usbaudio!USBHwStopMIDIPipe+156

BUCKET_ID: X64_0x9F_4_usbaudio!USBHwStopMIDIPipe+156

Followup: MachineOwner
---------

Last Edit: Nov 30, 2012 4:57:41 GMT -5 by sorbe

|| Moneual HTPC AMD X4 SSD MediaBrowser, XBox360, Wii | Denon 4311ci | Emotiva XPA-1(2), XPA-5(2) | Mid Atlantic 29U Rack ||
|| Magnepan 1.7=Mains, MMG-C(3)=Center+Highs, MMG-W(6)=Wides+Surrs | Emotiva Ultra 12(2) | Samsung UN60D8000 3D TV ||

sorbe
Sensei

"Don't cross the streams..."

Posts: 673

XDA-2 - USB - Win7 x64 problems Nov 30, 2012 4:52:46 GMT -5

Quote

Post by sorbe on Nov 30, 2012 4:52:46 GMT -5

Here is the WinDBG Kernel Debugger's Crash Dump information from just leaving the XDA-2 device attached to Windows 7 x64 for a while. This is a random crash in a driver on a PC that has never NEVER had problems before -- This was the first Blue Screen on this machine ever and it happened right after I loaded the CMedia USB UAC2 driver for the XDA-2. I suspect kernel memory corruption from the CMedia driver.

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffffffffffffc0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800034631a2, address which referenced memory

Debugging Details:
------------------

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036bd100
GetUlongFromAddress: unable to read from fffff800036bd1c0
ffffffffffffffc0

CURRENT_IRQL: 2

FAULTING_IP:
nt!ExpGetLookasideInformation+1c6
fffff800`034631a2 0fb741c0 movzx eax,word ptr [rcx-40h]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: System

TRAP_FRAME: fffff880031caf30 -- (.trap 0xfffff880031caf30)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff8800aaf3bf0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800034631a2 rsp=fffff880031cb0c0 rbp=0000000000000454
r8=0000000000000ff4 r9=fffff8000362b440 r10=0000000000000000
r11=0000fffffffff000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po cy
nt!ExpGetLookasideInformation+0x1c6:
fffff800`034631a2 0fb741c0 movzx eax,word ptr [rcx-40h] ds:ffffffff`ffffffc0=

?
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8000348d569 to fffff8000348dfc0

STACK_TEXT:
fffff880`031cade8 fffff800`0348d569 : 00000000`0000000a ffffffff`ffffffc0 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`031cadf0 fffff800`0348c1e0 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff800`0362b430 : nt!KiBugCheckDispatch+0x69
fffff880`031caf30 fffff800`034631a2 : 00000000`00000ff4 00000000`00000000 fffff8a0`103d3170 fffff880`031cb190 : nt!KiPageFault+0x260
fffff880`031cb0c0 fffff800`03793c08 : 00000000`00000000 00000000`00000ff4 fffff880`031cb190 00000000`00000000 : nt!ExpGetLookasideInformation+0x1c6
fffff880`031cb150 fffff800`03794029 : fffff8a0`103d3170 00000000`00000000 00000000`00000004 00000000`00000000 : nt!ExpQuerySystemInformation+0x15e8
fffff880`031cb500 fffff800`0348d253 : fffff8a0`103f0000 fffff800`0348c1fd 00000000`00000041 fffff8a0`103d3000 : nt!NtQuerySystemInformation+0x4d
fffff880`031cb540 fffff800`03489810 : fffff880`0140f244 00000000`00020000 fffff880`031cb704 fffff8a0`103d3148 : nt!KiSystemServiceCopyEnd+0x13
fffff880`031cb6d8 fffff880`0140f244 : 00000000`00020000 fffff880`031cb704 fffff8a0`103d3148 fffff880`031cbcc0 : nt!KiServiceLinkage
fffff880`031cb6e0 fffff880`0140f73d : fffffa80`0630c0f0 fffff800`034955d3 fffffa80`20206f49 fffff8a0`00000000 : cng!GatherRandomKey+0x294
fffff880`031cbaa0 fffff800`0378059d : 00000000`00000001 00000000`00000001 fffffa80`0a0e7270 fffffa80`054feb50 : cng!scavengingWorkItemRoutine+0x3d
fffff880`031cbb40 fffff800`03497641 : fffff800`03760000 fffff880`00ecd801 fffff800`0362b200 fffffa80`054feb50 : nt!IopProcessWorkItem+0x3d
fffff880`031cbb70 fffff800`03724e5a : 00000000`00000000 fffffa80`054feb50 00000000`00000080 fffffa80`054eb890 : nt!ExpWorkerThread+0x111
fffff880`031cbc00 fffff800`0347ed26 : fffff880`02f65180 fffffa80`054feb50 fffff880`02f6ffc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031cbc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND: kb

FOLLOWUP_IP:
cng!GatherRandomKey+294
fffff880`0140f244 85c0 test eax,eax

SYMBOL_STACK_INDEX: 8

SYMBOL_NAME: cng!GatherRandomKey+294

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: cng

IMAGE_NAME: cng.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5037a204

FAILURE_BUCKET_ID: X64_0xA_cng!GatherRandomKey+294

BUCKET_ID: X64_0xA_cng!GatherRandomKey+294

Followup: MachineOwner
---------

Last Edit: Nov 30, 2012 4:59:08 GMT -5 by sorbe

|| Moneual HTPC AMD X4 SSD MediaBrowser, XBox360, Wii | Denon 4311ci | Emotiva XPA-1(2), XPA-5(2) | Mid Atlantic 29U Rack ||
|| Magnepan 1.7=Mains, MMG-C(3)=Center+Highs, MMG-W(6)=Wides+Surrs | Emotiva Ultra 12(2) | Samsung UN60D8000 3D TV ||

sorbe
Sensei

"Don't cross the streams..."

Posts: 673

XDA-2 - USB - Win7 x64 problems Nov 30, 2012 5:04:17 GMT -5

Quote

Post by sorbe on Nov 30, 2012 5:04:17 GMT -5

Here is the WinDBG Kernel Debugger's Crash Dump information from unplugging the XDA-2's USB cable with the WMP stopped, moving it to another USB port and then starting the WMP/XDA-2 playing a different track. This blew up withing about 5 seconds after that. It also looks like kernel memory corruption(likely from CMedia's USB driver again) in another different driver.

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffffffffffffd8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800034be69b, address which referenced memory

Debugging Details:
------------------

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036f9100
GetUlongFromAddress: unable to read from fffff800036f91c0
ffffffffffffffd8

CURRENT_IRQL: 2

FAULTING_IP:
nt!ExpScanGeneralLookasideList+a0
fffff800`034be69b 418b40d8 mov eax,dword ptr [r8-28h]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: System

TRAP_FRAME: fffff88003316870 -- (.trap 0xfffff88003316870)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800034be69b rsp=fffff88003316a00 rbp=0000000000000001
r8=0000000000000000 r9=0000000000000004 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po cy
nt!ExpScanGeneralLookasideList+0xa0:
fffff800`034be69b 418b40d8 mov eax,dword ptr [r8-28h] ds:ffffffff`ffffffd8=

??
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff800034c9569 to fffff800034c9fc0

STACK_TEXT:
fffff880`03316728 fffff800`034c9569 : 00000000`0000000a ffffffff`ffffffd8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`03316730 fffff800`034c81e0 : 0000002f`00000000 fffff800`034ce90e fffffa80`05585b50 fffff800`03667440 : nt!KiBugCheckDispatch+0x69
fffff880`03316870 fffff800`034be69b : fffff800`036f9a40 00000000`00000000 fffff880`02f69f40 fffff800`034ce90e : nt!KiPageFault+0x260
fffff880`03316a00 fffff800`034b3ea0 : 00000000`00000001 00000000`00000008 00000000`00000001 fffff800`036f9a40 : nt!ExpScanGeneralLookasideList+0xa0
fffff880`03316a60 fffff800`034b43e6 : 00000000`00000008 fffff880`03316ad0 00000000`00000001 fffffa80`00000000 : nt!ExAdjustLookasideDepth+0x40
fffff880`03316a90 fffff800`03760e5a : fffffa80`05585b50 00000000`00000080 fffffa80`054f7890 00000000`00000001 : nt!KeBalanceSetManager+0x1be
fffff880`03316c00 fffff800`034bad26 : fffff880`02f65180 fffffa80`05585b50 fffff880`02f6ffc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03316c40 00000000`00000000 : fffff880`03317000 fffff880`03311000 fffff880`033165c0 00000000`00000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND: kb

FOLLOWUP_IP:
nt!ExpScanGeneralLookasideList+a0
fffff800`034be69b 418b40d8 mov eax,dword ptr [r8-28h]

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nt!ExpScanGeneralLookasideList+a0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 503f82be

FAILURE_BUCKET_ID: X64_0xA_nt!ExpScanGeneralLookasideList+a0

BUCKET_ID: X64_0xA_nt!ExpScanGeneralLookasideList+a0

Followup: MachineOwner
---------

Last Edit: Nov 30, 2012 5:12:34 GMT -5 by sorbe

|| Moneual HTPC AMD X4 SSD MediaBrowser, XBox360, Wii | Denon 4311ci | Emotiva XPA-1(2), XPA-5(2) | Mid Atlantic 29U Rack ||
|| Magnepan 1.7=Mains, MMG-C(3)=Center+Highs, MMG-W(6)=Wides+Surrs | Emotiva Ultra 12(2) | Samsung UN60D8000 3D TV ||

sorbe
Sensei

"Don't cross the streams..."

Posts: 673

XDA-2 - USB - Win7 x64 problems Nov 30, 2012 5:07:03 GMT -5

Quote

Post by sorbe on Nov 30, 2012 5:07:03 GMT -5

Both of the last two Win7 x64 OS crashes were related to other drivers trying to use corrupted NT kernel memory Lookaside List data that had been clobbered (again likely by the CMedia USB UAC2 driver).

If the CMedia UAC2 driver IS corrupting memory in it's look aside list, that could easily explain why there is a recurring "screeching" noise in the audio samples. It also means that it doesn't matter where the USB port is physically on the machine as the corruption will eventually cause any USB port to randomly start failing.

In other words, the driver is likely randomly corrupting kernel memory and depending what else you have in the machine you're just getting lucky if you dont hear audio sample corruption and/or get blue screens while using the CMedia USB UAC2 driver.

Emotiva should take all this information and give it to CMedia and make them fix all the bugs in their UAC2 driver.

The CM6630 UAC2 device driver has not been updated by CMedia in about a year and a half (5/11) and the part does not even appear on their website currently.

P.S.> You're welcome for the free debugging.

Last Edit: Nov 30, 2012 10:00:10 GMT -5 by sorbe

|| Moneual HTPC AMD X4 SSD MediaBrowser, XBox360, Wii | Denon 4311ci | Emotiva XPA-1(2), XPA-5(2) | Mid Atlantic 29U Rack ||
|| Magnepan 1.7=Mains, MMG-C(3)=Center+Highs, MMG-W(6)=Wides+Surrs | Emotiva Ultra 12(2) | Samsung UN60D8000 3D TV ||

jjmatrix Sensei Posts: 207	XDA-2 - USB - Win7 x64 problems Nov 30, 2012 7:18:11 GMT -5 Quote Select Post Deselect Post Link to Post Back to Top Post by jjmatrix on Nov 30, 2012 7:18:11 GMT -5 Does Event Viewer show anything?
	2 x UPA-1 XPA-5 UMC-1 XPS-1 Main: Axiom M80 Centre: Axiom VP-160 Surrounds: Axiom M3 Rear: Axiom QS4 Pro-Ject RPM 1.3 Genie Carver C-2 PS3 Sharp Aquos Quattron 70" -------------------------------------------------------- Yamaha RXV-567 Receiver Jamo S426 5.0 Speakers DIY Subwoofer Sony BDP-S370 Blu-Ray/SACD Sharp Aquos 55"

bootman Emo VIPs Typing useless posts on internet forums.... Posts: 9,358	XDA-2 - USB - Win7 x64 problems Nov 30, 2012 8:54:04 GMT -5 Quote Select Post Deselect Post Link to Post Back to Top Post by bootman on Nov 30, 2012 8:54:04 GMT -5 What has been the feedback from Emotiva tech support?
	Do you know what you are really hearing? youtu.be/G-lN8vWm3m0

XDA-2 - USB - Win7 x64 problems

Post by sorbe on Nov 28, 2012 12:34:43 GMT -5

Post by sorbe on Nov 28, 2012 12:47:17 GMT -5

Post by garbulky on Nov 28, 2012 12:51:44 GMT -5

Post by garbulky on Nov 28, 2012 12:52:30 GMT -5

Post by sorbe on Nov 28, 2012 12:57:21 GMT -5

Post by garbulky on Nov 28, 2012 13:02:30 GMT -5

Post by garbulky on Nov 28, 2012 13:09:27 GMT -5

Post by sorbe on Nov 28, 2012 13:13:42 GMT -5

Post by Dark Ranger on Nov 28, 2012 13:48:01 GMT -5

Post by Dark Ranger on Nov 28, 2012 13:57:05 GMT -5

Post by Dark Ranger on Nov 28, 2012 14:01:24 GMT -5

Post by sorbe on Nov 28, 2012 23:48:45 GMT -5

Post by kingrollo on Nov 29, 2012 0:10:33 GMT -5

Post by Dark Ranger on Nov 29, 2012 1:31:39 GMT -5

Post by sorbe on Nov 30, 2012 4:45:29 GMT -5

Post by sorbe on Nov 30, 2012 4:52:46 GMT -5

Post by sorbe on Nov 30, 2012 5:04:17 GMT -5

Post by sorbe on Nov 30, 2012 5:07:03 GMT -5

Post by jjmatrix on Nov 30, 2012 7:18:11 GMT -5

Post by bootman on Nov 30, 2012 8:54:04 GMT -5