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Post by nashty1 on Jan 23, 2010 17:02:48 GMT -5
Evening everyone. New to the forum... I have encountered an issue with the UMC-1 and DISH network that I am hoping someone else might have also run into. I scoured the forum, but didn't find anyone else reporting this issue. Please help!
I have a DISH 772k receiver connected to the UMC-1 via HDMI with HDMI output to TV. I ALSO have a SD signal feeding from the 722 to another TV (different room). Whenever I shutdown the UMC-1 the DISH receiver goes crazy. Its almost as if it gets turned off too. I loose the SD signal as well as the ability of the receiver to perform scheduled DVR stuff. Any clues? If I leave the UMC-1 on and set to the DISH input everything works fine. As soon as I shut it off everything goes to...
Thanks!
Enjoying everything but this bug so far.... avoided EMO-Q based on others input. Waiting for the firmware upgrade.
FYI - Rest of system... Emotiva UPA-7, Paradigm Studio 40's, Paradigm CC-570, Paradigm Titans (Surrounds for 7.1) and HSU VTF-3 MK3 subwoofer.
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bootman
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Post by bootman on Jan 23, 2010 17:21:54 GMT -5
I haven't heard anything like this yet.
HDMI handshake issues yes, but not an apparent crossing of IR signals.
I assume you are using the original remote or is it a universal one?
Maybe try a different DISH remote address? (example: TV1 to TV3?)
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Post by nashty1 on Jan 23, 2010 17:29:47 GMT -5
I am having this issue without using the remote. I am manually turning off the UMC-1 via the button on the front and then shortly after the video from DISH is lost.
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bootman
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Post by bootman on Jan 23, 2010 17:36:14 GMT -5
I am having this issue without using the remote. I am manually turning off the UMC-1 via the button on the front and then shortly after the video from DISH is lost. I don't think the UMC passes HDMI video when powered down. The 722K may think that the HDMI cable is now unplugged and that is what you are experiencing. I would run a separate component out to the TV for viewing when the UMC is off. You will also have to adjust your power up and power down sequences so that the HDMI lost sync doesn't affect the box. |
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Post by jmilton on Jan 23, 2010 17:37:50 GMT -5
You're going dish to umc to tv via HDMI? The umc will not pass a signal to the tv if turned off.
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bootman
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Post by bootman on Jan 23, 2010 17:44:32 GMT -5
I would run HDMI from the dish box to the TV and toslink to the UMC for audio when you want to use surround.
You don't really lose anything in SQ becasue the best the DISH can do is 5.1 DD which is fine over toslink.
Now if you want the UMC to also process your video, why are you shutting it off? ;D
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Post by nashty1 on Jan 23, 2010 17:57:30 GMT -5
My explanation is confusing some of you. Sorry. I realize that if I shut off the UMC that it will no longer pass HDMI to the TV. This isn't the issue. The UMC and 722 are in my theater area, HOWEVER, I also have a SD coax run from the 722 directly to another TV in another room. Why would shutting off the UMC cause the signal from the 722 SD run to go dead? The UMC isn't even in this loop?
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Post by nashty1 on Jan 23, 2010 19:10:18 GMT -5
This may better explain it... I previously had the DISH 722 receiver HDMI out going directly to the theater TV. Now it goes to UMC then to TV. Previously if I shut off the theater TV it had no affect on the DISH receiver. In other words, the second line from the 722 that goes to the other TV and the DVR function worked fine. Now with the UMC in the line of the HDMI signal once the UMC is off the DISH 722 becomes non-functional. Why would shutting off the UMC affect the DISH receiver this way? I am not looking for it to pass through HDMI when off. When ever I watch in the theater the UMC will be used. However, I shouldn't have to turn on the UMC to watch a tv in another room when the video/audio signal for it doesn't even pass through the UMC. Agree?
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bootman
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Post by bootman on Jan 23, 2010 19:51:10 GMT -5
This may better explain it... I previously had the DISH 722 receiver HDMI out going directly to the theater TV. Now it goes to UMC then to TV. Previously if I shut off the theater TV it had no affect on the DISH receiver. In other words, the second line from the 722 that goes to the other TV and the DVR function worked fine. Now with the UMC in the line of the HDMI signal once the UMC is off the DISH 722 becomes non-functional. Why would shutting off the UMC affect the DISH receiver this way? I am not looking for it to pass through HDMI when off. When ever I watch in the theater the UMC will be used. However, I shouldn't have to turn on the UMC to watch a tv in another room when the video/audio signal for it doesn't even pass through the UMC. Agree? This is truly strange. Does it happen if you power down the dish first, then the UMC? Does the dish act normally after that? (power up, down, DVR, tv2?) |
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Post by nashty1 on Jan 23, 2010 21:25:08 GMT -5
Good suggestion, I hadn't thought of trying that as I normally leave the DISH receiver on... Unfortunately I got the same result. I turned off DISH TV1 first, leaving on DISH TV2, then powered down the UMC. Approx, 10-20 seconds later the signal for TV2 freezes and the audio drops out. As soon as I power up the UMC again (even though DISH TV1 is still off) then TV2 audio and video come back. Argh.
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bootman
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Post by bootman on Jan 23, 2010 21:32:04 GMT -5
Just to rule everything out: 1) reboot 722k 2) try different HDMI input and or cables on UMC. 3) break out bottle of scotch/whiskey/wine (insert favorite libation) if nothing works.  This is truly a puzzling problem. |
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Post by nashty1 on Jan 23, 2010 22:04:16 GMT -5
More bad news. I rebooted the 722. No change. I tried a different HDMI cable. No change. I tried a different input on the UMC. No change.
In addition, I tried the following: I ran component video plus audio from 722 TV1 out to TV1. This signal ALSO loses video and audio if the UMC is powered off. So I tried the following: powered everything down unplugged HDMI cable from 722. Powered up 722. TV1 and TV2 work as expected (TV1 is now connected via component as mentioned earlier) and TV2 is still via coax. Going good... I hook up the HDMI from UMC to 722 (UMC IS STILL OFF) and PUKE video and audio on TV1 and TV2 go out. If I remove the HDMI everything comes back. THIS IS ALL WITH UMC completely OFF! AHHHHHHHHHHHHHHHHHHHHH! Im going crazy.
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bootman
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Post by bootman on Jan 23, 2010 22:19:13 GMT -5
Do you have a volt meter?
Maybe you have a hot ground somewhere?
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selkec
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Post by selkec on Jan 23, 2010 22:23:13 GMT -5
I worked for dish for 7 years. This makes no sense to why it is effecting your tv2. I am clueless on this one. Sorry.
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Post by solidstate on Jan 24, 2010 14:12:34 GMT -5
It makes perfect sense to the idiots that wrote the software for Echostar. When it loses HDMI handshake it nukes all outputs (only when in "Single View Mode"). Including the analog section. What I'd do is make sure you are running the latest firmware. To force firmware update to Echostar unit enter signal screen tune to transponder 13 on the main bird and hit power off button on the front of the STB. Wait at least 40 minutes for it to redownload the firmware, flash it and reboot a couple times. This will at least make sure you running the latest firmware. Also considering non HD STBs go for under a 100 bucks why are you using the TV2 out on that STB? Bell up here in canada discontinued that model due to many bugs. Also it worth noting that the unit can run in two major "modes" Dual View and Single View. You should have it set to Dual View mode as if you don't then the signal is not output properly as it has to go through the upscaller/video processing in the unit before it hits the analog outs if it's set to output 720p/1080i This is unavoidable and part of the design on a hardware/electronics level. A lot of this revolves around the guide/graphics overlay and is a limitation of the electronics used in the unit. Really your best solution is to get a HDTV IRD that's non PVR, don't know the american model #, and use that in the second room. If your trying to share recordings between TVs your in luck as Echostar have network playback enabled via ethernet down there unlike up here where Bell decided to disable the feature, idiots argh  What you do is hook both units up to your LAN/intranet and they should see each other and allow for sharing of video on the HD of the PVR unit. Again what you need to understand people is that this unit has two major modes and these affect how each DVB-S tuner routes it's signals to the back panels. You need to place it into dual mode friend for it to work as you like but real solution is second IRD and two connect to each other via ethernet. Solid-State PS I just tested it out in my shop and in single view mode it does what you report BUT in dual mode it works perfectly! |
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Post by solidstate on Jan 24, 2010 14:31:06 GMT -5
"Single View" "shared mode" is the culprit! Set to Dual mode and make sure shared view single mode is disabled. Unfortunately even in Single Mode with shared mode disabled it works right but the video via Y/C and CATV is still scaled incorrectly and will not fill screen properly though it will now behave properly. Only solution is "Dual Mode" with "shared mode" turned off. There could be a bug related to how you enable these modes. After firmware update hit front panel button to set to dual mode. There is a LED on the front panel as well as a button to change and show state the unit is in. This will then set "shared view mode" to enabled but it will be grayed out and unable to change when it's in dual mode. This is the state the units are in in my shop and they behave in a manor your looking for. Set to "dual mode" friend and your problems will be solved.
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Post by nashty1 on Jan 24, 2010 16:36:01 GMT -5
All the problems I have encountered so far are with the dish receiver ViP722k in Dual Mode. Do I need to do something additional to then additionally disable the single mode, or does being in dual model do this for you? Also, I am not following what I need to do to make sure that the firmware is the latest. I will do some more digging, but I am not hopeful as Dual Mode is already what I am running.
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Post by scheiderichdmd on Jan 24, 2010 17:51:20 GMT -5
Nashty1,
I'm having the same issue with my ViP222K. It's running 2 TV's with the main TV hooked up to the UMC. Whenever I shut down the UMC, the Dish reciever loses its satellite signal or wants to reboot. Major pain for sure. At this point, I have the HDMI cable hooked up to the TV directly, and the audio hooked up to the UMC with a toslink cable, and problem solved for now. I hope some of this might be resolved with the first firmware update.
This bug really scared my kids this morning when the 2nd TV went from a cartoon to REALLY loud static. If you can figure out how to implement solid state's fix, let me know. I'm about to try some of his suggestions myself.
I do love the audio quality of the UMC, so I hope these quircks will be easily resolved.
Mark
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Post by nashty1 on Jan 24, 2010 18:07:04 GMT -5
Good to know I am not alone on this one. I have done everything suggested here with the exception of a firmware upgrade on the Dish receiver... not sure how to do force and upgrade or tell if I have the latest version. According to the DISH the software version I am using is L655RMGD-N with Boot Strap version 1332RMGD. Not sure what boot strap version refers to. My next move is to contact DISH and see if anyone there knows anything more about this. I am still not sure if this is a UMC issue or a DISH issue.
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Post by solidstate on Jan 24, 2010 18:14:14 GMT -5
You need to set it to dual view mode BUT before you do so... whilst in single view mode. enter options then goto "shared view mode" and make sure it's enabled. Then switch to dual view mode. It's a bug...
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What you do is hook both units up to your LAN/intranet and they should see each other and allow for sharing of video on the HD of the PVR unit.
