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Post by Chuck Elliot on Jun 4, 2011 21:27:41 GMT -5
For the second time, I appear to have broken a RCA plug on my UPA-5.
I was working behind my equipment rack making some minor adjustments. I pushed my pre-pro just a little which put a small amount of tension on the interconnect. And, I do mean small!
Snap! I heard the connector on channel 5 break. I suspect it is the ground connect as the channel still seems to function.
There doesn’t appear to be a very good strain relief system on these plugs. I’ve used a pile of equipment over the years and never had this type of problem.
It sucks to have to pack-up a 80lb box to send back for such a small item!
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Post by suzook on Jun 5, 2011 9:54:01 GMT -5
For the second time, I appear to have broken a RCA plug on my UPA-5. I was working behind my equipment rack making some minor adjustments. I pushed my pre-pro just a little which put a small amount of tension on the interconnect. And, I do mean small!
Snap! I heard the connector on channel 5 break. I suspect it is the ground connect as the channel still seems to function. There doesn’t appear to be a very good strain relief system on these plugs. I’ve used a pile of equipment over the years and never had this type of problem. It sucks to have to pack-up a 80lb box to send back for such a small item! The newer amps def have cheaper hardware. My ips has rca jacks that you can stand on. |
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jamrock
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Courtesy Costs Nothing. Give Generously!
Posts: 4,750
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Post by jamrock on Jun 5, 2011 14:31:14 GMT -5
Just call Emo and find out if the part is consumer replaceable, and if so, would they allow you to replace the part w/o voiding your warranty. No need to cry over spilled milk. You admitted your fault already. Good luck
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Post by Chuck Elliot on Jun 5, 2011 16:34:16 GMT -5
Just call Emo and find out if the part is consumer replaceable, and if so, would they allow you to replace the part w/o voiding your warranty. No need to cry over spilled milk. You admitted your fault already. Good luck I tried to get them to do this when it happened the first time, but they said no and I had to ship the whole unit back. I'll call tomorrow and see. I'm not crying over anything. Yes, it was my fault. This post was meant just as a warning to other UPA owners that the RCA connection is not very sturdy. Therefore, be careful putting stress on the plug. Other than this issue, I am overjoyed with the UPA-5 and the UPA-2 that I own. They are great sounding units. |
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Post by Chuck Elliot on Jun 6, 2011 11:28:25 GMT -5
Emotiva is going to send me parts so I can repair the UPA-5 myself.
Thanks Emotiva and Joe!
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RPA-1 man
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Phutureprimitive "Kinetic" 2011
Posts: 2,109
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Post by RPA-1 man on Jun 6, 2011 15:38:55 GMT -5
Good to hear. I would hate to send back such a heavy beast if I knew I could do the work myself. The possibility of damage in shipping is quite high with something so weighty.
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