Help on Building up my system Oct 11, 2011 15:09:13 GMT -5
Post by air1max on Oct 11, 2011 15:09:13 GMT -5
after the speaker was damaged, emotiva told me they send right away the new one, i was confused about the side of the speaker because i think they opened in customs or was confused when i open the box
so i took pictures of the speakers to help identify the side of the speaker
well they send it wrong after several mails i seend asking to please take care of that, after the mistake they told me they send right away the speaker, that happened on oct 7, i mail the friday asking what happend and told me that they will take care on monday, but today i get a mail telling me that they will not send my speaker till they pick up the damaged speaker and the wrong side they send.
so now was my fault that the first speaker was damaged? absolutely no and neiter emotiva fault, but the second one was absolutly their fault because i took pictures and mailed couple of times asking please take care of that.
So i did put my confidence in the wrong company? i dont know yet but
i think this kind of things are not helping to a nice image should i keep spending money on them ? maybe 1200 dlls are not a fortune for many but down here its an importan amount of money
as i understand it, these are sold in matched pairs. so i would think they would have to send you 2 new ones and you would have to send back 2 or they wouldn't be a matched pair anymore.
oops, actually, i should take that back. i'm wasn't sure what they meant by matched pairs. i just assumed they meant some measurement as in tubes. do they just mean the 5" woofers and tweeter placement would be opposing L/R? sorry, posted to quickly.