|
Post by air1max on Oct 11, 2011 15:09:13 GMT -5
Very Bad News after the speaker was damaged, emotiva told me they send right away the new one, i was confused about the side of the speaker because i think they opened in customs or was confused when i open the box so i took pictures of the speakers to help identify the side of the speaker well they send it wrong after several mails i seend asking to please take care of that, after the mistake they told me they send right away the speaker, that happened on oct 7, i mail the friday asking what happend and told me that they will take care on monday, but today i get a mail telling me that they will not send my speaker till they pick up the damaged speaker and the wrong side they send. so now was my fault that the first speaker was damaged? absolutely no and neiter emotiva fault, but the second one was absolutly their fault because i took pictures and mailed couple of times asking please take care of that. So i did put my confidence in the wrong company? i dont know yet but i think this kind of things are not helping to a nice image should i keep spending money on them ? maybe 1200 dlls are not a fortune for many but down here its an importan amount of money as i understand it, these are sold in matched pairs. so i would think they would have to send you 2 new ones and you would have to send back 2 or they wouldn't be a matched pair anymore. oops, actually, i should take that back. i'm wasn't sure what they meant by matched pairs. i just assumed they meant some measurement as in tubes. do they just mean the 5" woofers and tweeter placement would be opposing L/R? sorry, posted to quickly.
|
|
panterapunch
Sensei
"Its Better to BurnOut than to Fade Away"
Posts: 101
|
Post by panterapunch on Oct 11, 2011 15:34:03 GMT -5
ok well before everything sorry english its not my language so im trying mi best to comunicate.
my complain about this isue its not the damaged speaker,it was fedex fault, maybe its about sending a wrong speaker after i took pictures and send mails to make shure no mistakes, but well this kind of things happen.
what i didn like at all its that i was told they will send inmediatly a new speaker on October 6, and they sudently change they mind and told me not to send any speaker till they get the old ones.
i would like to point that i think sarah and janna are doing the best they can im just posting this because its what has hapenned since i decided to buy
|
|
NorthStar
Seeker Of Truth
"And it stoned me to my soul" - Van Morrison
Posts: 0
|
Post by NorthStar on Oct 11, 2011 15:36:37 GMT -5
Be patient Francisco, they'll work it out with you.
|
|
panterapunch
Sensei
"Its Better to BurnOut than to Fade Away"
Posts: 101
|
Post by panterapunch on Oct 12, 2011 16:23:13 GMT -5
well update good news now
as you guys told me sarah and janna took care of me and send me today the speaker cheking this time its the right one, last time was aparently a mislabel box now just wait and hope all goes ok
|
|
hemster
Global Moderator
Particle Manufacturer
...still listening... still watching
Posts: 51,916
|
Post by hemster on Oct 12, 2011 16:28:14 GMT -5
well update good news now as you guys told me sarah and janna took care of me and send me today the speaker cheking this time its the right one, last time was aparently a mislabel box now just wait and hope all goes ok una excelente noticia!
|
|
panterapunch
Sensei
"Its Better to BurnOut than to Fade Away"
Posts: 101
|
Post by panterapunch on Oct 17, 2011 21:37:59 GMT -5
Well speaker arrived today ;D this time no damage i thank to sarah and janna for all their efort to this happend., now review ill post in another tread thanks all for the suport
|
|
|
Post by richtx6 on Oct 18, 2011 0:04:29 GMT -5
As we have discussed I had the same issue with Fedex and yes they are sold as left and right mirror imaged pairs.
Sarah and everyone at Emo was very helpful and always the best to deal with.
Thanks Emo Folks
RT
|
|
|
Post by richtx6 on Oct 18, 2011 1:41:25 GMT -5
Here is a picture of my 2 channel system with the Martin Logans Attachments:
|
|
|
Post by richtx6 on Oct 18, 2011 1:43:36 GMT -5
Actually with the Martin logans Attachments:
|
|
NorthStar
Seeker Of Truth
"And it stoned me to my soul" - Van Morrison
Posts: 0
|
Post by NorthStar on Oct 18, 2011 1:44:38 GMT -5
8.3s ?EDIT: Ahhhhhhh...
|
|
|
Post by richtx6 on Oct 18, 2011 1:47:06 GMT -5
made a mistake. The 8.3's are now in place while these are being rebuilt. And only one woofer.
|
|
panterapunch
Sensei
"Its Better to BurnOut than to Fade Away"
Posts: 101
|
Post by panterapunch on Oct 18, 2011 1:49:27 GMT -5
wow thats a nice setup
|
|
NorthStar
Seeker Of Truth
"And it stoned me to my soul" - Van Morrison
Posts: 0
|
Post by NorthStar on Oct 18, 2011 1:57:11 GMT -5
made a mistake. The 8.3's are now in place while these are being rebuilt. And only one woofer. No mistake made man, your setup looks just great!
|
|