I don't get it either!! If the buyer is aware and happy to accept the shipping costs (and insurance presumably) and the seller (Emotiva) has packed correctly ( which they have otherwise they would not be able to ship nation wide in the US), then.....................what is the problem? Somebody hold their hand up and explain, with no BS about shipping returns policy blah blah as the seller accepts that surely, so cut to it and explain all. Please.
The certification, including quarantine, for shipping within Australia is very different from that required for International freight. I presume that the US is the same. So just because it's OK in the US doesn't mean it's OK internationally. Just because it's OK for road freight in the US doesn't mean it's automatically OK for air freight internationally.
Keeping in mind that you can always use a re-shipper.
Cheers Gary
I did not get any answer, but they will not get any order so it is no problem
The certification, including quarantine, for shipping within Australia is very different from that required for International freight. I presume that the US is the same. So just because it's OK in the US doesn't mean it's OK internationally. Just because it's OK for road freight in the US doesn't mean it's automatically OK for air freight internationally.
Keeping in mind that you can always use a re-shipper.
I did not get any answer, but they will not get any order so it is no problem
If I ever want an XPR amp I'll just use a re-shipper, no big deal.
Cheers Gary
Last Edit: Jul 25, 2014 16:16:28 GMT -5 by Gary Cook
(Lounge) Samsung QLED HDR 55" Q95TA, Foxtel IQ3 (cable), Emotiva ERC-3, Emotiva XMC-2, Emotiva XSP-1, 2 x Emotiva XPA-1L's, Emotiva XPA-5, Ascension Summoner 863's & 843's + 263 Centre, SoundStream 17" sub, Emotiva XPA-100 sub amp, Denon DD TT, Sony BD X800 4K, Apple TV4K 120 HZ (Family) Sansum UHD 55" Q60, Foxtel IQ2 (cable), Apple TV4k, Panasonic BD60 (Home Office) MacMini, Emotive Big Ego & Airmotive 4's, Sony 12" Sub
May I ask why you can not ship the XPR5 to Europe?
Thanks
And the answer is..................?
They did send them oversees at first, otherwise, I would not have one.
But there were many problems with transporting this heavy beast. My box for example, arrived in an appalling state after it must have gotten whet somewhere. The amp came out unharmed, more luck than anything else. They also claim it's about the cost of the shipping. But that cannot be a valid reason, since you either put up with it or you don't, since it's always the buyer who pays for international shipping.
They did send them oversees at first, otherwise, I would not have one.
But there were many problems with transporting this heavy beast. My box for example, arrived in an appalling state after it must have gotten whet somewhere. The amp came out unharmed, more luck than anything else. They also claim it's about the cost of the shipping. But that cannot be a valid reason, since you either put up with it or you don't, since it's always the buyer who pays for international shipping.
Yes, I know they did..........
But do they still and again, what is the official Emotiva response?? It's not a difficult question to answer........................surely??
Last Edit: Aug 6, 2014 16:43:19 GMT -5 by unsureuk
Sony 52WDL5500; Emotiva UMC 200, XPA 5, XPA 200, XTZ Cinema M6 LCR, S5 Surrounds,S2 rears. Rythmik FV15 HP (awesome!)
The official response given to me yesterday is that the XPR's now being palletized making it costing "a fortune" to ship oversees. No actual fees were mentioned though.
Dammit, I purchased a UPA-700 with Bongo for the first time and the payment with VISA failed! It's the final stage, the card certification. Never had problems with that before. I don't know if I have to place the whole order again or pick in somewhere. Bummer!
I called the EU Bongo helpdesk today, which is in Brussels BTW, but only in English, go figure. The guy suggested me to try a different browser. I use Safari, hence I tried Firefox. It worked out.
Shipping was €126 ($167) which seems on the high side compared to earlier experiences. Besides duties(€110) there was also €8 added for insurance. That's a first.
I had trouble with ordering too. My credit card company thought Bongo was a fraudulent charge. But I could not be more impressed with how the process of international ordering could be. I ordered 2 products last weekend and I have them both today! Now that is fast shipping!
Main System nad 3020 with Axiom M80 V2 emotiva big ego
I have noticed that the Bongo prices have just had a massive price increase. Freight for an XPA-5 to down under will cost 360AUD. I checked the price a few months ago and it was 100AUD cheaper. Certainly takes the shine off your new purchase especially when you add local taxes. I think EMO will have to revisit their new shipper. EMO will have to realise that most, if not all, international clients will sacrifice shipping priority for price. Freight for the UPA-700 is 258AUD ($240US).
Last Edit: Aug 8, 2014 19:40:18 GMT -5 by richardrc
main emotiva: xmc-2, xpa-5, xpa-1l x2, umc-1(retired) emotiva: ert-8.3, erm-6.3 w/xrcs.1, erd-1 emotiva: xrs-12 x2 (one in service one dead!) sherbourn C-12 samsung: PS50C7000 plasma sony PS3 320GB with playTV
office emotiva big ego, airmotiv 4s
emo everything! have you tried to buy decent audio gear in Australia without mortgaging your house?
I had trouble with ordering too. My credit card company thought Bongo was a fraudulent charge. But I could not be more impressed with how the process of international ordering could be. I ordered 2 products last weekend and I have them both today! Now that is fast shipping!
So happy you have your gear for the weekend!!, I'm sure your listening rite now!!, Turn it it up just a little more and share the beat!!
RMC-1 Oppo UDP 203 ATV4K XPR-1’s UPA-500 A-700 Paradigm Studio 100's V5, CC 690V5, ADP 590 V5 X 4, Rosenut Atmos - RSL C34E (4) PSA S3000i (2) LG OLED65C8PUA - Calibrated Mapletree custom switching Sherbourn C-12 fans McIntosh C220 Bob Latino M-125 Monoblocks Rega RP6 + Ania Pro Lehmann Decade Mac Mini SOtM sMS-200ultra Plus sMS-500 sNH-10G Switch Hub Mytek Brooklyn Sbooster BOTW ZMF Cocobolo Auteur Focal Clears
actually, I can't even listen to my new stealth 6 because I sold my stealth dc-1 in anticipation for the xmc-1. I thought I would have the xmc-1 by now.... doh! But I also bought the mini-x-a-100 so now I have surround sound again.
Last Edit: Aug 8, 2014 20:28:55 GMT -5 by sancho89
Main System nad 3020 with Axiom M80 V2 emotiva big ego
The official response given to me yesterday is that the XPR's now being palletized making it costing "a fortune" to ship oversees. No actual fees were mentioned though.
I'm not looking at buying an XPR but I would be interested in the reason too, weight can't be the reason, my PC13-Ultra weighs the same, and comes on a pallet, and it made it all the way to New Zealand undamaged, so did my speakers, and they are bigger, and heavier.
Also as a side note, I've always wondered why the XPR-1, a product they call reference, doesn't have dual binding posts for bi-wiring like the XPA-1 does.
Emotiva XPA-1 (x2)
Emotiva XPA-3
Cambridge Audio 752bd
Legacy Audio Signature SE Mains
Legacy Audio SilverScreen HD Center
Legacy Audio Studio HD Rears
SVS PC-13 Utra
Sony W800a 42" TV
Sony PS4
Wireworld Interconnects/Speaker Cables
Got some serious speakers there! Hope you picked them up at a better price than your local $tealer.
main emotiva: xmc-2, xpa-5, xpa-1l x2, umc-1(retired) emotiva: ert-8.3, erm-6.3 w/xrcs.1, erd-1 emotiva: xrs-12 x2 (one in service one dead!) sherbourn C-12 samsung: PS50C7000 plasma sony PS3 320GB with playTV
office emotiva big ego, airmotiv 4s
emo everything! have you tried to buy decent audio gear in Australia without mortgaging your house?
Got some serious speakers there! Hope you picked them up at a better price than your local $tealer.
Actually I thought the local dealer's price was pretty good, probably helped by a good exchange rate, they cost me $7500 NZ dollars, which is roughly $6300 US, I reckon they would have to be one of the best bang for buck speakers out there, really really nice sounding speakers, a big step up from my previous speakers, Paradigm Studio 100's and Jamo C809's, the mids and highs are really something else, highly recommended.
Emotiva XPA-1 (x2)
Emotiva XPA-3
Cambridge Audio 752bd
Legacy Audio Signature SE Mains
Legacy Audio SilverScreen HD Center
Legacy Audio Studio HD Rears
SVS PC-13 Utra
Sony W800a 42" TV
Sony PS4
Wireworld Interconnects/Speaker Cables
The official response given to me yesterday is that the XPR's now being palletized making it costing "a fortune" to ship oversees. No actual fees were mentioned though.
I'm not looking at buying an XPR but I would be interested in the reason too, weight can't be the reason, my PC13-Ultra weighs the same, and comes on a pallet, and it made it all the way to New Zealand undamaged, so did my speakers, and they are bigger, and heavier.
Also as a side note, I've always wondered why the XPR-1, a product they call reference, doesn't have dual binding posts for bi-wiring like the XPA-1 does.
Great point about the dual binding posts, I'm looking at this now and will have to do bananas and spades for my speakers, not the best solution in my opinion .
RMC-1 Oppo UDP 203 ATV4K XPR-1’s UPA-500 A-700 Paradigm Studio 100's V5, CC 690V5, ADP 590 V5 X 4, Rosenut Atmos - RSL C34E (4) PSA S3000i (2) LG OLED65C8PUA - Calibrated Mapletree custom switching Sherbourn C-12 fans McIntosh C220 Bob Latino M-125 Monoblocks Rega RP6 + Ania Pro Lehmann Decade Mac Mini SOtM sMS-200ultra Plus sMS-500 sNH-10G Switch Hub Mytek Brooklyn Sbooster BOTW ZMF Cocobolo Auteur Focal Clears
I have noticed that the Bongo prices have just had a massive price increase. Freight for an XPA-5 to down under will cost 360AUD. I checked the price a few months ago and it was 100AUD cheaper. Certainly takes the shine off your new purchase especially when you add local taxes. I think EMO will have to revisit their new shipper. EMO will have to realise that most, if not all, international clients will sacrifice shipping priority for price. Freight for the UPA-700 is 258AUD ($240US).
XPA-5 delivery = $A360............hell, I'm sure mine was under $A200 back in FedEx days. Freight at close to 50% of the cost of the item is a big turn off. I might have to start arranging my own!
Cheers Gary
(Lounge) Samsung QLED HDR 55" Q95TA, Foxtel IQ3 (cable), Emotiva ERC-3, Emotiva XMC-2, Emotiva XSP-1, 2 x Emotiva XPA-1L's, Emotiva XPA-5, Ascension Summoner 863's & 843's + 263 Centre, SoundStream 17" sub, Emotiva XPA-100 sub amp, Denon DD TT, Sony BD X800 4K, Apple TV4K 120 HZ (Family) Sansum UHD 55" Q60, Foxtel IQ2 (cable), Apple TV4k, Panasonic BD60 (Home Office) MacMini, Emotive Big Ego & Airmotive 4's, Sony 12" Sub
Holy cow, if these prices are what is charged for shipping , I will have rethink my needs , bloody hell, fed ex may have to condidered once more
Klipsch RF 7II (Front) Klipsch F 30 (Rear)Surround Klipsch SW 450 x 2 Klipsch RC 64 II Emotiva USP 1 (Moving to Bedroom) Samsung 59" Plasma TV Denon 4311ci XDA-2 XPA-5 XPA-1 x 3 XSP 1 (it's here Ya Hooooo) Yamaha CDC 600 CD Changer