woofer
Seeker Of Truth
Posts: 6 
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Post by woofer on Jan 16, 2017 22:54:34 GMT -5
Hello,
After much research and purchases, I acquired a 4K UHD movie and am receiving an error: 'This content will be played in HD because the display or the HDMI input port does not support HDCP 2.2'.
My setup is: XMC-1 with the HDCP 2.2 support (yes, I am plugged into the right HDMI port on the XMC-1). Samsung K8500 4K UDH HDR Blue Ray player LG UH7700 UHD HDR 65" TV 4K 18GB High Speed HDMI 2.0 Cables
Blue Ray -> XMC-1 -> TV
UHD is enabled on the TV
Netflix series, such as Marco Polo, play at 4K (sourced from the same Blue Ray Player)
What am I missing, I can't find a config option on the XMC-1....
Many thanks! |
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Post by socketman on Jan 17, 2017 0:17:40 GMT -5
I don't have anything hdcp 2.2 but I read on here that only one output is hdcp 2.2 and input 8 is.
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Post by garbulky on Jan 17, 2017 0:29:48 GMT -5
You probably have it, but I'd double check what socketman said above as to the input. Also make sure you have the right HDCP 2.2 input on the tv. Not every input is HDCP 2.2 on all tvs.
How do you know the netflix Marco is 4k? You should see the words 4k or ultra hd on the button.
I would turn off everything. Then turn the tv on first. Then the XMC-1 then the blu ray player and try again.
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Post by doc1963 on Jan 17, 2017 0:43:23 GMT -5
Input 8 and Output 2 are the XMC-1's HDMI 2.0/HDCP 2.2 upgraded ports. Netflix 4K content does not require HDCP 2.2, so any port will work (even the wrong one)...  |
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geebo
Emo VIPs 
"Too bad that all the people who know how to run the country are driving taxicabs and cutting hair"
Posts: 24,180
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Post by geebo on Jan 17, 2017 7:49:56 GMT -5
Input 8 and Output 2 are the XMC-1's HDMI 2.0/HDCP 2.2 upgraded ports. Netflix 4K content does not require HDCP 2.2, so any port will work (even the wrong one)... What doc said. It's the two outermost ports that are 2.2 compliant. |
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Post by doc1963 on Jan 17, 2017 8:18:40 GMT -5
You might also check the firmware version on your TV to make sure you are at 03.10.19 or higher. It seems that particular set may have had some issues with HDCP 2.2 certification (handshake) that was fixed with that particular firmware update. Also, whose cable are you using and how long is it...? Unless a cable comes with a "HDMI Premium Certified" label affixed to the packaging, we really have no way of knowing, for sure, whether a cable has been tested (and certified) and truly lives up to the manufacturer's claims. HERE is an interesting read from Blue Jeans Cable on the subject of "Premium" cables. |
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Post by socketman on Jan 17, 2017 13:22:35 GMT -5
I seem to recall reading something over at AVS Forum in the Samsung KS thread about something similar. Maybe if the OP cant resolve this he could head over there and have a look around in the threads pertaining to his specific equipment . I am not saying its not the XMC just that it is unlikely.
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Post by socketman on Jan 17, 2017 14:00:50 GMT -5
Go Here and scroll down to the recommended settings and see if anything jumps out for you.
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Post by ÈlTwo on Jan 17, 2017 14:20:37 GMT -5
Go Here and scroll down to the recommended settings and see if anything jumps out for you. Did you realize that link is back to the top of THIS thread?  (oops?) |
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Post by socketman on Jan 17, 2017 14:44:01 GMT -5
ha ha , no I did not. but its fixed now. thanx
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woofer
Seeker Of Truth
Posts: 6
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Post by woofer on Jan 19, 2017 18:32:48 GMT -5
Thanks everyone. I finally had a chance to test this out and the particular issue I had was that I needed to use the HDMI 2 out. My manual still mentions that all ports are still 1.4b and that HDMI Out 1 is ARC and CEC. I must have an old version which was provided with my HDMI 2.0 delivered XMC-1 
By 4K content, I was looking for pure resolution. Both the 4K movie and streaming services (Netflix, Vudu), play at 3840x2160P/24. I was trying to get a 60FPS movie, just to see if the system could support it, but haven't found a title yet. Most searches result in 24fps for me, stating 24 or 30 is what most films have been recorded at.
As far as UHD or HDR yet, I have enabled the UHD option on the TV, but have not contrasted with/without while playing from my UHD blue ray. Likewise, I have not attached the blue ray player to the TV to observe HDR differences yet (I'm hoping for the emotive support to come out soon)....
More playing to ensue !
Many thanks again to all the replies |
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Post by socketman on Jan 19, 2017 23:59:11 GMT -5
Woofer, I am no following you here, the product page says the MC 700 supports hdr 10 is it not working for you?
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Post by qdtjni on Jan 20, 2017 7:18:33 GMT -5
Woofer, I am no following you here, the product page says the MC 700 supports hdr 10 is it not working for you? Maybe since he was asking about the XMC-1? |
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woofer
Seeker Of Truth
Posts: 6
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Post by woofer on Jan 20, 2017 13:44:08 GMT -5
Hello, yes, I was asking about the XMC-1. My HDR comment / limitation is that the XMC-1 supports HDMI 2.0 and not 2.0a yet. Hence, getting HDR to work, going through the XMC-1, is going to have to wait. I have alternatives, such as using the 2 hdmi outputs from the blue ray player/streamer to route directly to the TV for video and the XMC-1 separately for the sound....
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Post by socketman on Jan 20, 2017 15:51:39 GMT -5
Hmm seems I got a little crossthreaded literally. Sorry folks.
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(oops?)
