Post by GTPlus on Mar 24, 2017 10:43:36 GMT -5
1) There is a terrible popping/screeching noise when the input encoding changes (PCM-> Dolby Digital, etc.) This seems to happen with any connected device -- Roku, PC, Xbox, etc.
2) When playing content with my Roku, sometimes the audio does not play. The OSD may show that there is no audio, but other times it correctly displays Dolby Digital but is silent. Switching to another input and back resolves the issue.
3) The Roku input sometimes just goes black. I'm fairly certain that the device is not going to sleep, as I can hear the navigation sounds when using the remote. I typically have to changes inputs or cycle the entire system to get video back.
4) My PC (2011 vintage) is quite glitchy when connected to inputs 4-6. It works fine when connected to inputs 1-3. I saw a similar post about this further back in the forum, so I believe this may be a wide spread issue. I've resolved the issue for now by using the 3rd HDMI input, but of course that means there's no OSD when using my PC. Also, given the PC doesn't support HDMI 2 this all seems a bit counterintuitive.
I contacted support about these issues and their only response was that there was a known thermal issue and that I could either send back my device or request a heatsink be sent to me. However, many of these issues seem software based, not thermal based, especially as they happen at any time, not just after prolonged use.
1- Yes, sometimes I get this, most often with my PS4Pro.
2- Roku audio on the menu is slow, but I have not had to change inputs to get it to come up. It starts after I select an app
3- Not had this on mine. But where do you have it powered? If you are using the USB on the back of the MC-700, I would recommend using the wall plug or another source.