XMC1 - LPF reset & Video cut/distorted sound

[Masif]

Hi Keith,

I purchased XMC1 in May2017, so far happy with the purchase. I have 2 technical questions though

Q1: LPF resets to 12dB octave automatically in Preset1/Preset2/Dirac. (When I switch off and On, LPF resets to 12dB octave on all 3 P1/P2/Dirac)

Q2: whenever there is sudden dynamic shift in signal (i.e., explosion, earthquake, ..) I experience signal drop for 1 to 2 seconds, XMC1 dashboard flickers for same time, no image on TV, disorted sound and then plays normal. (the same continue again during dynamic shifts). I leveled my speakers (Preset1) for 75dB and the levels are (Left -5.5db, Center 0dB, Right -6.0db and subwoofer -1d

For e.g., I was watching "War of Worlds" at volume -20db in XMC1. Between movie playtime 25:12 to 27:52 whenever the Alien makes noise or explosion/earthquake happens I experience above stated issue.

I've windows PC connected over HDMI to XMC with XPA Gen3, to TV & speaker system.

Thanks

[ÈlTwo]

Is the movie playing from a disc, or are you streaming?

[Masif]

Jul 31, 2017 9:59:02 GMT -5 ÈlTwo said:

Is the movie playing from a disc, or are you streaming?

Movie is digital copy (1080p, DTS-MA audio)

[405x5]

I'll be following this one (weird).
Ironically, I just watched WOTW with the XMC (at a very spirited level) with no issues.

Amp. Issue perhaps

Bill

[thrillcat]

Check your speaker connections at both ends. Make sure there are no little strands of wire poking out and touching the chassis of your amp.