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Post by goozoo on Apr 25, 2019 11:54:15 GMT -5
REQUEST FOR DETAILED INFORMATION
We've had reports that some users are still experiencing audio dropouts with Atmos - but only with streaming content. Since this doesn't happen with discs, it seems obvious that some streaming content providers are not providing their programming in totally standard form. (It's also possible that the same movie, from the same streaming provider, may play differently on different devices and apps.)
In order to help us investigate this - if you wish to report such a problem (whether you post it or contact us directly) please note the following:
1) The exact problem and how often it's occurring.
2) The device you are using (Apple TV, Roku, or the app in your TV). 3) If it's a streaming box please include the version; if it's an app on a TV please include the brand and model of TV.
4) Any interesting settings (for example, if you're setting NetFlix to use lower bandwidth)
5) The streaming service you are using (Amazon Video, NetFlix, etc.)
6) It might even help if you mention the particular movies or shows you've noticed it with.
I/we are getting a 0.5sec dropout about roughly every 5- 5.5 minutes. I am running NVIDIA Shield on the latest firmware (7.2.3). Streaming is via SMB connection from my server over CAT6 wired network (own library of discs). No specific settings, same as was in the XMC-1 without issue. Streaming service in addition to my own network collection is Amazon Prime. Movies: ALL OF THEM. Pick any thing from Ready Player One, to Batman v Superman, to Aquaman, to Fantastic Beasts: The Crimes of Grindelwald, etc, etc. If it's got ATMOS, then it drops every 5 minutes or so. I have also tested these titles with three other processors and no dropouts noted.
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Post by SOWK on Apr 25, 2019 12:24:07 GMT -5
Need questions answered please:
Question 1 - When the unit is receiving a bitstream signal (example: Atmos/DTS-X) does the Digital Tos-Link audio out, output downmixed audio as well? (Need for connection to D-Box HEMC)
and
Subwoofer questions
Question 2 - What is the difference between(Mono) and (Dual Mono)?
And
Here will be my setup when and if I ever install the RMC-1
Left Sub out = Sub 1 Center sub out = Crowson Transducers Right sub out = Sub 2
Question set 3 - I've noticed only the center sub out has an "LFE" mode along with Mono, where the Left and Right sub channel outputs only have Mono/Dual mono?
Is this going to be an issue? Will I not get the LFE channel on the Left and Right sub channel outputs?
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Post by bitbutcher on Apr 25, 2019 13:05:16 GMT -5
REQUEST FOR DETAILED INFORMATION
We've had reports that some users are still experiencing audio dropouts with Atmos - but only with streaming content. Since this doesn't happen with discs, it seems obvious that some streaming content providers are not providing their programming in totally standard form. (It's also possible that the same movie, from the same streaming provider, may play differently on different devices and apps.)
In order to help us investigate this - if you wish to report such a problem (whether you post it or contact us directly) please note the following:
1) The exact problem and how often it's occurring.
2) The device you are using (Apple TV, Roku, or the app in your TV). 3) If it's a streaming box please include the version; if it's an app on a TV please include the brand and model of TV.
4) Any interesting settings (for example, if you're setting NetFlix to use lower bandwidth)
5) The streaming service you are using (Amazon Video, NetFlix, etc.)
6) It might even help if you mention the particular movies or shows you've noticed it with. I experienced consistent Streaming / Atmos issue last night while watching Love Death + Robots on Netflix, but the specific issue wasn't dropouts. It seemed more like a failure to detect/negotiate the bitstream. 1) First episode I watched without issue, but in transitioning to the next the unit went from ATMOS to PCM 5.1 and started doing the buzzy/ringing/robotic filter over the sound. I backed out of the episode dropped back in and it locked back on Atmos and played flawlessly through the rest of the episode, however on the next episode transition this time it reported a PCM 2.0 signal and it became clear that I wasn't even hearing the majority of the dialog and other parts of the soundtrack. I once again backed out and dropped back in and the unit registered an Atmos signal and the rest of the episode played flawlessly. This experience continued to repeat relatively consistently. 2) Device is Apple TV 4k rest of my setup is detailed in my sig. 3) ATV4K with latest firmware 4) Netflix is set to full bandwidth and I have gigabit fiber internet, regularly measure 800Mbps from ATV4k speedtest app. 5) Netflix with UDH package 6) Love, Death +Robots
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Apr 25, 2019 13:35:02 GMT -5
REQUEST FOR DETAILED INFORMATION
We've had reports that some users are still experiencing audio dropouts with Atmos - but only with streaming content. Since this doesn't happen with discs, it seems obvious that some streaming content providers are not providing their programming in totally standard form. (It's also possible that the same movie, from the same streaming provider, may play differently on different devices and apps.)
In order to help us investigate this - if you wish to report such a problem (whether you post it or contact us directly) please note the following:
1) The exact problem and how often it's occurring.
2) The device you are using (Apple TV, Roku, or the app in your TV). 3) If it's a streaming box please include the version; if it's an app on a TV please include the brand and model of TV.
4) Any interesting settings (for example, if you're setting NetFlix to use lower bandwidth)
5) The streaming service you are using (Amazon Video, NetFlix, etc.)
6) It might even help if you mention the particular movies or shows you've noticed it with.
As per my first post about ver 1.3: Via a Samsung UBD-M7500 At 1080p/60 12 bit 48k/24, RGB 4:4:4 SDR through a DVDO DUO to a Panasonic PTAE-7000): Streaming: 1. Netflix still has dropouts. 2. Amazon prime still has dropouts. About every 8-9 minutes with DD, and every 3-5 minutes with 2.0 pcm. The 2.0 pcm dropouts are very subtle - almost like a spek of dust on a record. You have to pay attention to hear them - I was watching the original Outer Limits as the source material. Also weirdly, the lip sync is "almost right" at a setting of either 0 msec or "perfect" at 140 msec (it was 80msec with ver 1.2). Not Streaming: 3. Atmos dropouts about every 5 minutes (actually 5 min. 15 seconds). They are very subtle but STILL present. I have tried configuring the Samsung at both HDMI 1.4 and 2.0 without noticing and change. The Atmos DISK I tried was Ready Player One (Blue Ray not 4K). I am going to be adding a HDBaseT matrix switch next week that may or may not fix these problems . Lee
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Post by TDifEQ on Apr 25, 2019 13:54:14 GMT -5
Can we get Lonnie to comment on v1.3. No one else but Lonnie can provide the leadership to talk about what was addressed in v1.3, what feedback EMO is looking for and what's on the docket for 1.4. The lack of leadership from EMO is obvious by the lack of responses from customers when 1.3 was release. This did not happen with previous releases. Lonnie is the chairman of the board of firmware releases at EMO.
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Post by Creature on Apr 25, 2019 16:47:13 GMT -5
Question 2 - What is the difference between(Mono) and (Dual Mono)? ... Question set 3 - I've noticed only the center sub out has an "LFE" mode along with Mono, where the Left and Right sub channel outputs only have Mono/Dual mono? Is this going to be an issue? Will I not get the LFE channel on the Left and Right sub channel outputs? My RMC-1 is back in the box now, so can't verify anything. I did also have this question a couple of days ago
after having performed the FW v1.3 update and subsequent menu exploration.
From the menu exploration, I concluded that the "Mono" choice coupled the left and right sub channels together.
Not electrically but instead in terms of sharing a common set of gain, delay and PEQ. Choosing "Dual Mono"
instead provided separate settings for each. Anyhow, that's what I got out of my menu exploration on that very
topic, but perhaps my interpretation is flawed.
I don't know the answer for Question 3. My guess is that LFE is present in all channels configured as subwoofer
channels. Often, the subwoofer content is the summartion of the discrete LFE channel (assuming a source with
.1 LFE content) and a summation of all low pass signals coming from all broadband channels set to "small", as
per the bass management settings.
Some AVR/AVP's will allow you to choose a left and right stereo subwoofer setting. I think that then makes the
left subwoofer the summation of LFE (if present in the source) plus the low pass of all left channels set to "small".
Similarly, the right subwoofer then gets LFE plus the low pass of the "small" right channels. I'm guessing that the
center channel, if "small", goes half into each?
Not sure why a stereo sub mode would be useful unless one was crossing over substantially above 80 Hz and
was worried about experiencing localization of the subs. To be fair, I do have that circumstance in my parent's
master bedroom where the GoldenEar SuperCinema 3D Array XL needs to be crossed over somewhere north
of 120 Hz or more. I put a beautiful pair of MB Quart Vera VS-1SW subs in stereo under the 3D Array XL and
still find the result shockingly good for a soundbar w/ sub combo.
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Post by dreamwarrior on Apr 26, 2019 10:53:29 GMT -5
Do you think the angle sensor is good enough to help me tweak my speaker toe-in angles? If so, I will probably pick one up! Thanks for the reco! The problem with a HTTP interface is the need to save as you go long and screen refresh each time. Just think of what it’s like interfacing with your cable modem or router setup screens. Either way, some other interface other than the current methodology. All current processors are using a more functional GUI and Emo needs to adapt if they are to stay current. Not true! With modern Javascript and Websockets, the receiver could easily push data (e.g., dynamic volume updates) to the "web-app" if desired.
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Post by TDifEQ on Apr 26, 2019 15:11:03 GMT -5
Do you think the angle sensor is good enough to help me tweak my speaker toe-in angles? If so, I will probably pick one up! Thanks for the reco! The problem with a HTTP interface is the need to save as you go long and screen refresh each time. Just think of what it’s like interfacing with your cable modem or router setup screens. Either way, some other interface other than the current methodology. All current processors are using a more functional GUI and Emo needs to adapt if they are to stay current. Not true! With modern Javascript and Websockets, the receiver could easily push data (e.g., dynamic volume updates) to the "web-app" if desired. Sorry, only vertical angle
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Post by dreamwarrior on Apr 26, 2019 15:31:00 GMT -5
Do you think the angle sensor is good enough to help me tweak my speaker toe-in angles? If so, I will probably pick one up! Thanks for the reco! Not true! With modern Javascript and Websockets, the receiver could easily push data (e.g., dynamic volume updates) to the "web-app" if desired. Sorry, only vertical angle Oh...boo, lol. Guess I still have to do math and stuff, lol.
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Post by TDifEQ on Apr 26, 2019 19:32:17 GMT -5
HDfury devices removed.
Watched Ready Player One Dolby Vision (HDR), DTS HD MA5.1/DTS Neural:X OPPO Dolby Vision (HDR), 2160p/24, 12bits
1 audio drop out @ 01:44:57
no other sound abnormalities. No: clicks, chirps or screeches. 02:20:00 (hrs:min:sec)
OPPO203 ---> RMC-1 ---> LG C8 77" OLED
No EDID issues.
---> = HDfury 18GHz 6ft Cbls
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Post by TDifEQ on Apr 26, 2019 19:35:13 GMT -5
HDfury devices removed.
Watched Bumblebee Dolby Vision (HDR), DD True HD/ATMOS OPPO Dolby Vision (HDR), 2160p/24, 12bits
no audio drop outs or other sound abnormalities. No: clicks, chirps or screeches.
01:54:00 (hrs:min:sec)
OPPO203 ---> RMC-1 ---> LG C8 77" OLED
No EDID issues.
---> = HDfury 18GHz 6ft Cbls
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Post by goozoo on Apr 26, 2019 19:52:14 GMT -5
HDfury devices removed. Watched Bumblebee Dolby Vision (HDR), DD True HD/ATMOS OPPO Dolby Vision (HDR), 2160p/24, 12bits no audio drop outs or other sound abnormalities. No: clicks, chirps or screeches. 01:54:00 (hrs:min:sec) OPPO203 ---> RMC-1 ---> LG C8 77" OLED No EDID issues.
---> = HDfury 18GHz 6ft Cbls Are you watching on disc or streaming from a NAS drive? I have watched the same movies as you but streamed on a CAT6 network and I get audio drops every few minutes for 0.5 seconds.
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Post by goozoo on Apr 26, 2019 19:58:02 GMT -5
In working towards a fully functional RMC1 with firmware 1.4, I would like to suggest to the team to watch blu ray movies like Ready Player One and Aquaman which have ATMOS sound tracks off the NAS drive through a media streamer (e.g Shield, etc) to see what we are dealing with and see what you can debug. I know you have no way to do this with UHD discs but there are several BD titles (like those above) that should give you a good idea of what’s going on.
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novisnick
EmoPhile
CEO Secret Monoblock Society
Posts: 27,222
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Post by novisnick on Apr 26, 2019 21:11:47 GMT -5
HDfury devices removed. Watched Bumblebee Dolby Vision (HDR), DD True HD/ATMOS OPPO Dolby Vision (HDR), 2160p/24, 12bits no audio drop outs or other sound abnormalities. No: clicks, chirps or screeches. 01:54:00 (hrs:min:sec) OPPO203 ---> RMC-1 ---> LG C8 77" OLED No EDID issues.
---> = HDfury 18GHz 6ft Cbls Are you watching on disc or streaming from a NAS drive? I have watched the same movies as you but streamed on a CAT6 network and I get audio drops every few minutes for 0.5 seconds. You really didn’t miss anything! 🤯 Good luck, I just couldn’t help myself.
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Post by goozoo on Apr 26, 2019 21:42:41 GMT -5
Are you watching on disc or streaming from a NAS drive? I have watched the same movies as you but streamed on a CAT6 network and I get audio drops every few minutes for 0.5 seconds. You really didn’t miss anything! 🤯 Good luck, I just couldn’t help myself. LOL...should have read it more carefully. Yes discs have no problem, it's the streaming that does.
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novisnick
EmoPhile
CEO Secret Monoblock Society
Posts: 27,222
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Post by novisnick on Apr 26, 2019 23:40:17 GMT -5
You really didn’t miss anything! 🤯 Good luck, I just couldn’t help myself. LOL...should have read it more carefully. Yes discs have no problem, it's the streaming that does. LOL, I was referring to missing any of the very poor movie! Good luck getting it fixed! 🙏👍
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Post by cwt on Apr 27, 2019 2:45:28 GMT -5
In working towards a fully functional RMC1 with firmware 1.4, I would like to suggest to the team to watch blu ray movies like Ready Player One and Aquaman which have ATMOS sound tracks off the NAS drive through a media streamer (e.g Shield, etc) to see what we are dealing with and see what you can debug. I know you have no way to do this with UHD discs but there are several BD titles (like those above) that should give you a good idea of what’s going on. On the same theme ; its possible now to make full uhd rips of titles complete with hdr metadata with makemkv and others. Just need a compliant disc drive though understand maybe some reticence with the copyright issues at play here when using this debugging method for Emo
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Post by krobar on Apr 27, 2019 3:44:48 GMT -5
In working towards a fully functional RMC1 with firmware 1.4, I would like to suggest to the team to watch blu ray movies like Ready Player One and Aquaman which have ATMOS sound tracks off the NAS drive through a media streamer (e.g Shield, etc) to see what we are dealing with and see what you can debug. I know you have no way to do this with UHD discs but there are several BD titles (like those above) that should give you a good idea of what’s going on. On the same theme ; its possible now to make full uhd rips of titles complete with hdr metadata with makemkv and others. Just need a compliant disc drive though understand maybe some reticence with the copyright issues at play here when using this debugging method for Emo Mkaemkv take all of the HDR data, the problem is finding a media player that will play it. Standard HDR10 will now play under Windows10 with Kodi, you need a Kodi 19 test build released a few weeks ago and the latest Windows feature update. MadVR has been able to do HDR for some time using Nvidia cards. If you just need a complete rip then MakeMKV can create an ISO.
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Post by cwt on Apr 27, 2019 4:47:38 GMT -5
Mkaemkv take all of the HDR data, the problem is finding a media player that will play it. Standard HDR10 will now play under Windows10 with Kodi, you need a Kodi 19 test build released a few weeks ago and the latest Windows feature update. MadVR has been able to do HDR for some time using Nvidia cards. If you just need a complete rip then MakeMKV can create an ISO. Yes ; have my eye on a Dune hd base 4k with the new Realtek 1295 uhd capable chipset ; it looks relatively stable now and will likely go with dvdfab Not a HTPC fan though due to hdmi issues they seem to have a few off so am waiting on the Madvr envy to appear Anyway enough o/t from me.
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Post by goozoo on Apr 27, 2019 5:26:50 GMT -5
Just to clarify my comment should have read that Emotiva has no way to rip UHD discs hence the suggestion for BD titles with ATMOS to replicate the issue. There may be another possibility which would have to do with the sheer volume of data in ATMOS tracks and the size of the data packets creating buffer issues over the network. Only way to test that is to try it on another processor and see if the problem persists.
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