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Post by hsamwel on Oct 20, 2019 6:05:04 GMT -5
Well I finally got around to hooking my RMC-1 up... and I'm at a complete loss lol. It worked just fine at first. TV > RMC-1 > Blu-Ray Player. I noticed the RMC-1 was having trouble picking up the DTS-X track (it only wanted to pick up Dolby TrueHD) so I figured I would reboot the RMC-1 to see if that would help. Going from On > Standby > On didn't do anything. So I tried On > Standby > Off > On. That was a mistake. Nothing I do will display video from the Blu-Ray Player anymore. I've tried every combination of Blu-Ray Player Off/On/HDMI Disconnected, RMC-1 Off/Standby/On/HDMI Disconnected, and TV Off/On/HDMI Disconnected. Switching inputs on the RMC-1 doesn't do anything either. I can even put a Blu-Ray in the Player and hit Play and watch the different audio/video codecs on the front display change around, but the TV still won't pick up a video signal from the RMC-1 anymore. I'm using Monoprice 8K 48GBs HDMI cables so that shouldn't be the problem. All the HDMI-CEC stuff is turned off on the TV and RMC-1. Firmware is v1.5. The only tips I've found so far are to use HDMI 2 Out (the ARC port), turn off the "Video Standby" feature on the RMC-1, and to also just try turning the Blu-Ray Player On/Off a bunch of times in a row in hopes that the RMC-1 finally catches the HDMI video signal. Hopefully I'm just overlooking something obvious, as it really shouldn't be this hard to operate a $5,000 "Rethink High End" product (I've seen that message too many times today restarting the RMC-1 over and over again). I've already spent too much time troubleshooting it today, but will give it another shot tomorrow. I have my RMC connected the same, with a Bluray and a 4k TV. I don’t have a problem with dts tracks. Although sometimes I can get no sound when starting a movie, or even music. Seems like a problem connecting to a input. Many have reported problems with dts though. Do you get picture from any other units other than the bluray? Please do try to reset output resolution on the bluray player. Is this a uhd bluray or a standard? Do you get picture from the bluray directly connected to the TV? If you have a 1080p TV and a uhd Bluray and you mistakenly force the output to 4k you’ll get no picture. BTW this 8k cable, is it an active one? Fiber? Maybe you should try another one just to be sure if nothing else works before taking the next step.
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Post by AudioHTIT on Oct 20, 2019 6:07:34 GMT -5
I’d consider myself more interested than the average owner, I bought mine on day one, and tried to follow this thread, but it’s nearly impossible to follow, there are so many posts, both on and off topic, that it is very difficult to find the necessary information, or follow a problem through to its end. I’m hoping to get some available time to sit and write out the issues I’m having one at a time, but I intend to do it in separate threads. This thread has grown too massive to be useful in my opinion. I suggest others do the same. Make the titles very clear. “RMC-1 Owner Issue: .... “ for example. This thread was doomed from the beginning, but more importantly if you want something fixed, send the problems to support, posting here only guarantees that other users will see it.
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Post by hsamwel on Oct 20, 2019 6:10:43 GMT -5
maconibtw what brand and model is your bluray player and TV.. Maybe someone else has had trouble with these?
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Post by TDifEQ on Oct 20, 2019 6:28:31 GMT -5
HELPFUL HINTS AND BEST PRACTICESI've been doing a fair amount of testing and I wanted to note what I've done to help minimize the issues while the RMC-1 is still using beta firmware 1.1.4. I wanted to post here what I've found to be best practices to have a "best chance" for a working system. - Do not use the "Video on Standby". It may work, but most cold startups will fail and require a full reboot. Save yourself time and frustration and use the lowest power mode.
- Replaced all hdmi cables with new cables that support HDMI 2.0 18 Gbps with up to 32 audio channels and HDCP 2.2 Compliant
- I disconnected my second monitor. The single biggest cause for unusual issues is connecting monitors or projectors that have different video requirements.
If you connect two devices connected to the two outputs of the RMC-1, it has to find a video output configuration that satisfies both, and must re-think that whenever you turn one or the other on or off. Since your projector is 4k and HDR, if you connect a TV to the other output on the RMC-1, choose one that is also 4k and HDR will minimize this sort of issues. - If using only one display device, use hdmi output 2.
- I have gone in and set all my source devices to a specific and matching video type. Many hdmi connected devices will do their best to automatically pick the best quality and frame rate settings based on your other equipment. When you have multiple devices with auto or different video signals things can get confusing for the RMC. Changing all video source devices to the same format helps reduce the complication.
- The order which devices are powered on. If you're using all your device remotes, try turning on the RMC first, then your projector/TV and then finally your source device. I'm using a Harmony remote and I've rearranged the order of my turn on macros. I first turn on the RMC, then projector and then the video player. I also have a 2 second delay between the RMC turning on and sending the signal to switch inputs.
- The order which devices are turned off. Much like the above point, I believe the order can have an impact on the RMC's next startup. While shutting down I use there reverse order of turning items on. I turn the source device off first, then projector and finally the RMC.
- I've turned off CEC for all my devices.
Prior to making all these changes and using the latest 1.1.4 beta firmware, I had still experienced a cold start reboot issue. While I noticed that Dolby Atmos soundtracks no longer seemed to have any audio clicks, pops, or audio dropouts with the latest 1.1.4 firmware, I was still experiencing issues with DTS at roughly 10 minute intervals. Normally the issue was a 2-3 second audio dropout. After making all the changes I listed above, last night I was able to watch 2 hours of DST 5.1MA material unmixed using DST Neural:X and I did not have any audio dropouts. The locking onto the video from my cable box also seems to be stable now. I still lose audio anytime I change a channel or hit pause on the DVR, but video seems stable and in the past it has not been. I've also not experienced a cold start reboot issue, although I have to admit I've only tried a cold start three times, so my test sample is low. I wanted to post all this in case it helps one or more issues for anyone else who may be experiencing the same issues I was. These changes have not solved all my issues, but they have lessened the number of issues I was getting, most notably the audio issues that were driving me crazy and limiting the content I watched. Getting the RMC-1 back with 1.2 installed and tested by EMO tech this Thursday. Is this post still current for 1.2? Thx (nice post). For new RMC-1 owners from deewan . lol. These guidelines are from 2018 and still apply.
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Post by MonsieurAl on Oct 20, 2019 6:33:04 GMT -5
Is this one of you having the Benq W2700 projector ? because I received it on Friday and I have problems with loss of random HDMI links! in fact the projector loses the HDMI connection and does not reconnect it is necessary that I change the source on the RMC-1 for it to work, the losses are made on all sources, I changed cable HDMI, I I traded with the output HDMI 1/2 of the RMC-1, I disconnected all the power nothing there. the only way that helps is to leave my TV Sony on !!! The problem is that I do not know if my new projector is buggy or if it comes from RMC-1 ?
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Post by hsamwel on Oct 20, 2019 7:05:44 GMT -5
I’d consider myself more interested than the average owner, I bought mine on day one, and tried to follow this thread, but it’s nearly impossible to follow, there are so many posts, both on and off topic, that it is very difficult to find the necessary information, or follow a problem through to its end. I’m hoping to get some available time to sit and write out the issues I’m having one at a time, but I intend to do it in separate threads. This thread has grown too massive to be useful in my opinion. I suggest others do the same. Make the titles very clear. “RMC-1 Owner Issue: .... “ for example. This thread was doomed from the beginning, but more importantly if you want something fixed, send the problems to support, posting here only guarantees that other users will see it. That’s the same for any high interest product. Just look at avs threads for popular products.. Thousands of posts. Finding just the things you want to read about is almost impossible without reading it all..
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Post by TDifEQ on Oct 20, 2019 7:11:20 GMT -5
3 types of resets with RMC-1:
1. Reset: Press and release the RMC-1's standby button on front panel. 2. Hard Reset: Press for 10 seconds then release the RMC-1's standby button on front panel. 3. Cold Hard Reset (RMC-1): While RMC-1 is in Standby (Off), turn off RMC-1 AC Power Switch in the back of unit for 10 seconds, then turn power back on. 4. Full Cold HDMI Reset (from Lonnie):
a. Unplug all devices from AC power for 10 seconds: unplug from AC power all sync (e.g. display) and source (e.g. blu ray players) devices that are part of RMC/XMC’s video signal path. Then
b. Reconnect wall (AC) power to all sync and source devices and (while NOT powering up any devices) let the devices communicate amongst each other for 2 minutes. Yes, devices can communicate to each other while in standby power mode (off). Then
c. Power up only RMC/XMC ... do not power up other sync and source devices ... wait until RMC/XMC is fully powered up. Then
d. Power up sync and source devices.
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Post by hsamwel on Oct 20, 2019 7:26:39 GMT -5
Getting the RMC-1 back with 1.2 installed and tested by EMO tech this Thursday. Is this post still current for 1.2? Thx (nice post). For new RMC-1 owners from deewan . lol. Some points still apply though :-) Video On Start works for me. As long as you have connected ok with your display units, keeping them works fine. CEC is still VERY troublesome. I had forgot to turn this off on ONE unit and it made havoc in my RMC making it resync on my projector just about every minute. Turning off makes no difference for me. However turning on order can still make difference. I actually had to keep track of my turning on order with my Pioneer aswell.. I had no sound with it also at startup sometimes, although alot less times.
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Post by deewan on Oct 20, 2019 7:41:36 GMT -5
A quick note about the thread I created with known issues and best practices. I stopped keeping the known issues list up-to-date a long time ago because it was difficult to keep up and the FW updates were coming up pretty quick. Although know that I think about it, it might be a good idea for me to start updating it again so everything is in one place for Emotiva to see what all the issues are.
The best practices do still still all apply. The only variation for me is that I have my main display device connected to HDMI output 1 now instead of number 2 which has ARC. My main display device is a projector so I don't need the ARC support.
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Post by deewan on Oct 20, 2019 7:50:17 GMT -5
BTW, here is what I would call my updated list for FW 1.5. Many items remain the same, one I've removed , but I've also added a few. HELPFUL HINTS AND BEST PRACTICES- Replaced all hdmi cables with new cables that support HDMI 2.0 18 Gbps with up to 32 audio channels and HDCP 2.2 Compliant
- I have disconnected my second monitor. The single biggest cause for unusual issues is connecting monitors, TV's or projectors that have different video requirements. If you connect two devices connected to the two outputs of the RMC-1, it has to find a video output configuration that satisfies both, and must re-think that whenever you turn one or the other on or off. Since your projector is 4k and HDR, if you connect a TV to the other output on the RMC-1, choose one that is also 4k and HDR will minimize this sort of issues.
- If using only one display device and that device is a project, use hdmi output #1. If using a TV or a display device with it's own audio capabilities use hdmi output 2.
- I have set all my source devices to a specific and matching video type. Many hdmi connected devices will do their best to automatically pick the best quality and frame rate settings based on your other equipment. When you have multiple devices with auto or different video signals things can get confusing for the RMC. Changing all video source devices to the same format helps reduce the complication.
- The order which devices are powered on. If you're using all your device remotes, try turning on the RMC first, then your projector/TV and then finally your source device. I'm using a Harmony remote and I've rearranged the order of my turn on macros. I first turn on the RMC, then projector and then the video player. I also have a 2 second delay between the RMC turning on and sending the signal to switch inputs.
- The order which devices are turned off. Much like the above point, I believe the order can have an impact on the RMC's next startup. While shutting down I use there reverse order of turning items on. I turn the source device off first, then projector and finally the RMC.
- I've turned off CEC for all my devices.
- Disable all inputs that are not being used. This seems to help a bit when cycling through input selections trying to get hdmi AV lock on.
- When setting up each source device, select if that device is hdmi 1.4 or 2.0 compliant.
- Double check all speaker levels with both internal and external test tones. I have found differences between the internal tones when compared to external tones for a calibration disc.
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Post by TDifEQ on Oct 20, 2019 7:57:11 GMT -5
Is this one of you having the Benq W2700 projector ? because I received it on Friday and I have problems with loss of random HDMI links! in fact the projector loses the HDMI connection and does not reconnect it is necessary that I change the source on the RMC-1 for it to work, the losses are made on all sources, I changed cable HDMI, I I traded with the output HDMI 1/2 of the RMC-1, I disconnected all the power nothing there. the only way that helps is to leave my TV Sony on !!! The problem is that I do not know if my new projector is buggy or if it comes from RMC-1 ? 1. Don't have a BENQ projector, but I do have a JVC projector, which are EDID quirky, and learned to understand then live within its quirks. 2. That being said, if one has 2 display devices connected to the RMC-1 at the same time (one display device fully powered up and the other in standby), it's possible the RMC-1 will send the "lowest common denominator" EDID of both display devices to the source device (e.g. blu ray player). Yes, a display device in "Standby" (off) is still sending EDID info out to RMC-1. lol. Disconnect the Sony TV and spend some time to understand and live within the quirks of the Benq projector. 3. When you say leaving the Sony TV on (while the projector is on) helps a lot, suggests the RMC-1 is not sync'g on the EDID of the projector so it gave up and the RMC-1 sync'd on the more stable EDID of the Sony TV ... and passed that EDID info to your source device. Since both devices are 4k capable ... this can work. Try disconnecting Sony TV from RMC-1, then try 2 above to learn what the EDID quirks of the Benq projector are. Using an HDfury Vertex2 connected to RMC-1's Output 2. Vertex2 that acts as a switch to send the video to either the LG C8 4k OLED display or to the JVC600 projector. RMC-1 output1 is NOT used because of PIA issues with RMC-1's "lowest common denominator" output design. If you own a RMC-1, you'll have to accept and use workarounds as normal practice ... but, you'll get great sounding music and movie audio at a reasonable price (compared to trinnov or Storm).
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Post by deewan on Oct 20, 2019 8:09:56 GMT -5
Well I finally got around to hooking my RMC-1 up... and I'm at a complete loss lol. It worked just fine at first. TV > RMC-1 > Blu-Ray Player. I noticed the RMC-1 was having trouble picking up the DTS-X track (it only wanted to pick up Dolby TrueHD) so I figured I would reboot the RMC-1 to see if that would help. Going from On > Standby > On didn't do anything. So I tried On > Standby > Off > On. That was a mistake. Nothing I do will display video from the Blu-Ray Player anymore. I've tried every combination of Blu-Ray Player Off/On/HDMI Disconnected, RMC-1 Off/Standby/On/HDMI Disconnected, and TV Off/On/HDMI Disconnected. Switching inputs on the RMC-1 doesn't do anything either. I can even put a Blu-Ray in the Player and hit Play and watch the different audio/video codecs on the front display change around, but the TV still won't pick up a video signal from the RMC-1 anymore. I'm using Monoprice 8K 48GBs HDMI cables so that shouldn't be the problem. All the HDMI-CEC stuff is turned off on the TV and RMC-1. Firmware is v1.5. The only tips I've found so far are to use HDMI 2 Out (the ARC port), turn off the "Video Standby" feature on the RMC-1, and to also just try turning the Blu-Ray Player On/Off a bunch of times in a row in hopes that the RMC-1 finally catches the HDMI video signal. I've tried both HDMI Outs (seems like the OSD works better on HDMI 2) as well as turning off Video Standby but it didn't make a difference. Connecting the Blu-Ray Player directly to the TV works fine. Connecting it to the RMC-1 gives a black screen. I've even did a factory reset on both the Blu-Ray Player and the RMC-1. Hopefully I'm just overlooking something obvious, as it really shouldn't be this hard to operate a $5,000 "Rethink High End" product (I've seen that message too many times today restarting the RMC-1 over and over again). I've already spent too much time troubleshooting it today, but will give it another shot tomorrow. Hopefully I didn't somehow fry the HDMI board or something just by turning it off? A couple quick questions/suggestions to try and diagnose your issues.... - IF you are using a projector, use hdmi output 1 instead of 2 which has ARC support.
- When you are unable to get AV from a source device, are you able to hit the "Info" button on the RMC's remote and see the OSD of the RMC?
- So that I am clear, you are unable to get any video to display from the BluRay player, including the main menu of the player, not just video from the disc/content you are attempting to watch?
It sounds like you are doing all the right things. My only suggestions are to confirm FW 1.5 is loaded using the RMC menu. Unplug all connected devices from their power source, including your display. Shut down the RMC, flip the power switch on the back, wait 10 seconds then turn it back on. Wait for the RMC to boot up and then connect power to one source device like your BluRay player. Then connect power back to your display device. Power on the RMC and wait for it to boot up. Before doing anything else pay attention to the Video settings displayed on the RMC. What we are looking for is as you power on your source device and have the correct hdmi input selected if that resolution changes. Then power on the display, power on the BluRay player.... hopefully then is when the video into details change and you see a picture on your screen. If still nothing but you can see the RMC Info screen, maybe snap a photo of the screen and post it. Maybe there is something we can see from that screen.
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Post by steelman1991 on Oct 20, 2019 9:02:50 GMT -5
BTW, here is what I would call my updated list for FW 1.5. Many items remain the same, one I've removed , but I've also added a few. HELPFUL HINTS AND BEST PRACTICES- Replaced all hdmi cables with new cables that support HDMI 2.0 18 Gbps with up to 32 audio channels and HDCP 2.2 Compliant
- I have disconnected my second monitor. The single biggest cause for unusual issues is connecting monitors, TV's or projectors that have different video requirements. If you connect two devices connected to the two outputs of the RMC-1, it has to find a video output configuration that satisfies both, and must re-think that whenever you turn one or the other on or off. Since your projector is 4k and HDR, if you connect a TV to the other output on the RMC-1, choose one that is also 4k and HDR will minimize this sort of issues.
- If using only one display device, use hdmi output 2.
- I have set all my source devices to a specific and matching video type. Many hdmi connected devices will do their best to automatically pick the best quality and frame rate settings based on your other equipment. When you have multiple devices with auto or different video signals things can get confusing for the RMC. Changing all video source devices to the same format helps reduce the complication.
- The order which devices are powered on. If you're using all your device remotes, try turning on the RMC first, then your projector/TV and then finally your source device. I'm using a Harmony remote and I've rearranged the order of my turn on macros. I first turn on the RMC, then projector and then the video player. I also have a 2 second delay between the RMC turning on and sending the signal to switch inputs.
- The order which devices are turned off. Much like the above point, I believe the order can have an impact on the RMC's next startup. While shutting down I use there reverse order of turning items on. I turn the source device off first, then projector and finally the RMC.
- I've turned off CEC for all my devices.
- Disable all inputs that are not being used. This seems to help a bit when cycling through input selections trying to get hdmi AV lock on.
- When setting up each source device, select if that device is hdmi 1.4 or 2.0 compliant.
- Double check all speaker levels with both internal and external test tones. I have found differences between the internal tones when compared to external tones for a calibration disc.
deewan - point 3 thought you changed your advice to use HDMI output 1?
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Post by deewan on Oct 20, 2019 9:05:48 GMT -5
deewan - point 3 thought you changed your advice to use HDMI output 1? Good question. I should probably make that point more specific. If using a projector I think you should use hdmi output #1. If using a display device with it's own audio capabilities use hdmi output #2.
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richb
Sensei
Oppo Beta Group - Audioholics Reviewer
Posts: 858
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Post by richb on Oct 20, 2019 9:55:29 GMT -5
Well I finally got around to hooking my RMC-1 up... and I'm at a complete loss lol. It worked just fine at first. TV > RMC-1 > Blu-Ray Player. I noticed the RMC-1 was having trouble picking up the DTS-X track (it only wanted to pick up Dolby TrueHD) so I figured I would reboot the RMC-1 to see if that would help. Going from On > Standby > On didn't do anything. So I tried On > Standby > Off > On. That was a mistake. Nothing I do will display video from the Blu-Ray Player anymore. I've tried every combination of Blu-Ray Player Off/On/HDMI Disconnected, RMC-1 Off/Standby/On/HDMI Disconnected, and TV Off/On/HDMI Disconnected. Switching inputs on the RMC-1 doesn't do anything either. I can even put a Blu-Ray in the Player and hit Play and watch the different audio/video codecs on the front display change around, but the TV still won't pick up a video signal from the RMC-1 anymore. I'm using Monoprice 8K 48GBs HDMI cables so that shouldn't be the problem. All the HDMI-CEC stuff is turned off on the TV and RMC-1. Firmware is v1.5. The only tips I've found so far are to use HDMI 2 Out (the ARC port), turn off the "Video Standby" feature on the RMC-1, and to also just try turning the Blu-Ray Player On/Off a bunch of times in a row in hopes that the RMC-1 finally catches the HDMI video signal. I've tried both HDMI Outs (seems like the OSD works better on HDMI 2) as well as turning off Video Standby but it didn't make a difference. Connecting the Blu-Ray Player directly to the TV works fine. Connecting it to the RMC-1 gives a black screen. I've even did a factory reset on both the Blu-Ray Player and the RMC-1. Hopefully I'm just overlooking something obvious, as it really shouldn't be this hard to operate a $5,000 "Rethink High End" product (I've seen that message too many times today restarting the RMC-1 over and over again). I've already spent too much time troubleshooting it today, but will give it another shot tomorrow. Hopefully I didn't somehow fry the HDMI board or something just by turning it off? Try using the back power button and power off for a couple of minutes. - Rich
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Post by MonsieurAl on Oct 20, 2019 10:53:00 GMT -5
Thank you very much for your help tdifeq, I now understand that the problem comes from RMC-1 ... again. The HDfury Vertex 2 can be a solution, but at $ 400 a unit I think I would rather keep that money for another processor in early 2020. It's good that the RMC-1 gives us a wonderful sound, but this weekend I spend more time in the cable and different tests to try to watch a whole movie without interruption what I do not have successful. that's the way I've been since RMC-1 still has to tamper with settings and connections. With my Marantz av 8805 at least my home cinema was stable and I could enjoy it. There is tired of this bug machine, if still Emotiva made small update to stabilize, but nothing since July. I was a fan boy of Emotiva, but seeing how he treats their customers by leaving us in the dark, it's over. I waited and lost 4 years of immerssiv sound following their promises with xmc-1, it will not happen a second time!
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Post by wkingincharge on Oct 20, 2019 12:09:50 GMT -5
I continue to like this unit for it's incredible sound but wondering if I missed a setting. Did a demo for a potential RMC buyer and started on a preset optical input that's used for music listening in direct mode. I then switched to a movie and everything tracked including it picking up atmos. After that we went back to music however it kept trying to use a surround format instead of direct mode until I went into the setup and changed from a unused optical input back to my normal and all was fine. This was not my experience with the XMC. Did I miss a setting somewhere for it to track my inputs??? I manually set my default mode on each input. Try that for each preset. Thanks for the advisement . Worked like a champ.
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Post by TDifEQ on Oct 20, 2019 12:29:25 GMT -5
In 9.1.6 config, found no difference in sound or immersion between using Tops vs Heights (both Front and Rear) with DD True HD/ATMOS movies. Did you use the Atmos (9.1.6) and/or Dts:X (7.1.4) channel callouts? You should observe a difference. Not sure what callouts are. I've used 9.1.6 with ATMOS with great success. I've tried 9.1.6 with DTS:X and found widths and middle tops are not used in 9 movies so far. I've tried 5.1.4 + widths and 7.1.2 + widths with DTS:X movies ... widths are not being used in DTS:X movies.
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Post by TDifEQ on Oct 20, 2019 12:43:14 GMT -5
Thank you very much for your help tdifeq, I now understand that the problem comes from RMC-1 ... again. The HDfury Vertex 2 can be a solution, but at $ 400 a unit I think I would rather keep that money for another processor in early 2020. It's good that the RMC-1 gives us a wonderful sound, but this weekend I spend more time in the cable and different tests to try to watch a whole movie without interruption what I do not have successful. that's the way I've been since RMC-1 still has to tamper with settings and connections. With my Marantz av 8805 at least my home cinema was stable and I could enjoy it. There is tired of this bug machine, if still Emotiva made small update to stabilize, but nothing since July. I was a fan boy of Emotiva, but seeing how he treats their customers by leaving us in the dark, it's over. I waited and lost 4 years of immerssiv sound following their promises with xmc-1, it will not happen a second time! Used 9.1.6 with ATMOS disc movies (OPPO203 > RMC-1 > LG_C8_OLED) and sound is awesome. No issues. I treat RMC-1 as a hobby ... figuring out workarounds and getting things to work. For someone who wants to watch a movie and not deal with work arounds, they may find it frustrating. RMC-1 sound quality is still keeping me in the game. Keeping busy with miniDSP/BEQ ($205 US) and maybe thinking about a miniDSP 88A ($1,200 fully optioned) so I can compare speaker dB levels (with a PC while watching movies) between fronts vs widths and Front Heights vs middle tops. Although $1,200 is a bit much, unless I can return it within 30 days.
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Post by hsamwel on Oct 20, 2019 15:42:31 GMT -5
BTW, here is what I would call my updated list for FW 1.5. Many items remain the same, one I've removed , but I've also added a few. HELPFUL HINTS AND BEST PRACTICES- Replaced all hdmi cables with new cables that support HDMI 2.0 18 Gbps with up to 32 audio channels and HDCP 2.2 Compliant
- I have disconnected my second monitor. The single biggest cause for unusual issues is connecting monitors, TV's or projectors that have different video requirements. If you connect two devices connected to the two outputs of the RMC-1, it has to find a video output configuration that satisfies both, and must re-think that whenever you turn one or the other on or off. Since your projector is 4k and HDR, if you connect a TV to the other output on the RMC-1, choose one that is also 4k and HDR will minimize this sort of issues.
- If using only one display device and that device is a project, use hdmi output #1. If using a TV or a display device with it's own audio capabilities use hdmi output 2.
- I have set all my source devices to a specific and matching video type. Many hdmi connected devices will do their best to automatically pick the best quality and frame rate settings based on your other equipment. When you have multiple devices with auto or different video signals things can get confusing for the RMC. Changing all video source devices to the same format helps reduce the complication.
- The order which devices are powered on. If you're using all your device remotes, try turning on the RMC first, then your projector/TV and then finally your source device. I'm using a Harmony remote and I've rearranged the order of my turn on macros. I first turn on the RMC, then projector and then the video player. I also have a 2 second delay between the RMC turning on and sending the signal to switch inputs.
- The order which devices are turned off. Much like the above point, I believe the order can have an impact on the RMC's next startup. While shutting down I use there reverse order of turning items on. I turn the source device off first, then projector and finally the RMC.
- I've turned off CEC for all my devices.
- Disable all inputs that are not being used. This seems to help a bit when cycling through input selections trying to get hdmi AV lock on.
- When setting up each source device, select if that device is hdmi 1.4 or 2.0 compliant.
- Double check all speaker levels with both internal and external test tones. I have found differences between the internal tones when compared to external tones for a calibration disc.
* I had 4k above requirement cables already when I got my RMC. No problems for me! * I have my Panasonic 1080p projector and my Sony 4k TV both connected. Works just fine now that I found the culprit to all my problems (the dish receiver).. .Neither one is is disturbing each other even though they are different gens and resolution. * I have less problems with the order now that the dish box problem has been fixed. Although still no sound at start sometimes. Simple input change fixes this. But the dish receiver still has some issues sometimes when configured to output DD+. Stereo works fine though I have never had to do resets or complete reboot like others have done. * Turn off order has never had any impact on my setup. Although I usually turn off RMC last by choice. * CEC is really not working at all.. CEC on my dish receiver was one of the major issues making my projector having constant resyncs. This and a ”fast startup” feature.. * Disabling unused inputs is something I’ve always done, even on other avr’s. Did it on my first setup. * I have tried setting my 1080p devices to hdmi 1.4. But as long as the devices are well behaved this doesn’t seem to make a difference. Setting my dish receiver to 1.4 didn’t change a thing. Behaved just the same when I had issues. * This I have not checked. Do you mean difference between speakers or just general volume difference? If the former, this is a major bug that has to be fixed ASAP. These are my experiences which probably vary from others with different sources.
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