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Post by SticknStones on Dec 16, 2019 17:11:00 GMT -5
Fortunately my issues with the RMC-1 have been limited as well. I do occasionally get a lockup that needs a reboot. And every so often an audio drop that requires one as well. I do have a detected room that was analyzed and sound treated but even with that when My Anthem D2V3d was the hart of the system the ARC (room correction) made a difference. So I am looking forward to Dirac. Its inclusion in the RMC-1 is why I chose it over the Marantz and Audyssey. Not suggesting just because a some of us are running well the known bugs should not be addressed. But my concern is more of a delivery date on Dirac Sources: Input DirecTV 4k : HDMI 1 Sony UBP‐X1000ES : HDMI 2 Oppo 203 : HDMI 3 Firestick 4k : HDMI 4 Chromecast 4K : HDMI 5 Turntable -> Halo J3+ : RCA 1 Sonos‐>Monarchy DIP : COAX 1 Otari Reel‐Reel : Balanced
RMC‐1 (FW 1.7)
Output: 7.1.6 speaker layout
: HDMI main out : SONY 695 ES Projector (theater) :HDMI out 2 : HD Fury Vertex < :TOP HDMI out : HDMI audio inserter (fed from Zone 2 output): Samsung 4k HDR TV (Bar) :HDMI out 2 : HD Fury Vertex < :BOT HDMI out : HDMI audio inserter (fed from Zone 2 output) : HD‐View Splitter : 2 1080P TVs (Living room & Kitchen)
Are you streaming HD music from the FireStick? If so how do you like it.
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Post by aswiss on Dec 16, 2019 18:29:47 GMT -5
Today I re-installed FW 1.7 to give it another try. Started (as usual) with HDMi/ARC to watch a Netflix movie. After the 2 hrs I switched to TV Box - Switching was correct, Display showed proper info - even when I switch channels, I could see the change of the Audio part - but no sound was on the output. A reboot could fix it - will try again tomorrow. Sad story after 12 months not having a good working device.
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Post by emofrmcgy on Dec 16, 2019 19:39:34 GMT -5
Fortunately my issues with the RMC-1 have been limited as well. I do occasionally get a lockup that needs a reboot. And every so often an audio drop that requires one as well. I do have a detected room that was analyzed and sound treated but even with that when My Anthem D2V3d was the hart of the system the ARC (room correction) made a difference. So I am looking forward to Dirac. Its inclusion in the RMC-1 is why I chose it over the Marantz and Audyssey. Not suggesting just because a some of us are running well the known bugs should not be addressed. But my concern is more of a delivery date on Dirac Sources: Input DirecTV 4k : HDMI 1 Sony UBP‐X1000ES : HDMI 2 Oppo 203 : HDMI 3 Firestick 4k : HDMI 4 Chromecast 4K : HDMI 5 Turntable -> Halo J3+ : RCA 1 Sonos‐>Monarchy DIP : COAX 1 Otari Reel‐Reel : Balanced
RMC‐1 (FW 1.7)
Output: 7.1.6 speaker layout
: HDMI main out : SONY 695 ES Projector (theater) :HDMI out 2 : HD Fury Vertex < :TOP HDMI out : HDMI audio inserter (fed from Zone 2 output): Samsung 4k HDR TV (Bar) :HDMI out 2 : HD Fury Vertex < :BOT HDMI out : HDMI audio inserter (fed from Zone 2 output) : HD‐View Splitter : 2 1080P TVs (Living room & Kitchen)
Are all 6 ceiling speakers active and working correctly ? Even during times of upmixing ?
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Deleted
Deleted Member
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Post by Deleted on Dec 16, 2019 23:42:48 GMT -5
Today I re-installed FW 1.7 to give it another try. Started (as usual) with HDMi/ARC to watch a Netflix movie. After the 2 hrs I switched to TV Box - Switching was correct, Display showed proper info - even when I switch channels, I could see the change of the Audio part - but no sound was on the output. A reboot could fix it - will try again tomorrow. Sad story after 12 months not having a good working device. might ask to try 1.7.1
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Post by deewan on Dec 17, 2019 8:22:25 GMT -5
Today I re-installed FW 1.7 to give it another try. Started (as usual) with HDMi/ARC to watch a Netflix movie. After the 2 hrs I switched to TV Box - Switching was correct, Display showed proper info - even when I switch channels, I could see the change of the Audio part - but no sound was on the output. A reboot could fix it - will try again tomorrow. Sad story after 12 months not having a good working device. I've experienced that same issue many, many times. Switching inputs to a different hdmi and then back to the cable box input normally fixes the issue and can be a little less time consuming than a cold reboot. Although I've also found that sometimes switching hdmi inputs doesn't resolve the issue. If you switch to a hdmi input that has a device that is powered on that normally helps the chances of a fix. Isn't almost as if the RMC needs to be forced out of a bad hdmi lock with a good connection and then go back to the original.
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Post by Gerard on Dec 17, 2019 10:04:24 GMT -5
Fortunately my issues with the RMC-1 have been limited as well. I do occasionally get a lockup that needs a reboot. And every so often an audio drop that requires one as well. I do have a detected room that was analyzed and sound treated but even with that when My Anthem D2V3d was the hart of the system the ARC (room correction) made a difference. So I am looking forward to Dirac. Its inclusion in the RMC-1 is why I chose it over the Marantz and Audyssey. Not suggesting just because a some of us are running well the known bugs should not be addressed. But my concern is more of a delivery date on Dirac Sources: Input DirecTV 4k : HDMI 1 Sony UBP‐X1000ES : HDMI 2 Oppo 203 : HDMI 3 Firestick 4k : HDMI 4 Chromecast 4K : HDMI 5 Turntable -> Halo J3+ : RCA 1 Sonos‐>Monarchy DIP : COAX 1 Otari Reel‐Reel : Balanced
RMC‐1 (FW 1.7)
Output: 7.1.6 speaker layout
: HDMI main out : SONY 695 ES Projector (theater) :HDMI out 2 : HD Fury Vertex < :TOP HDMI out : HDMI audio inserter (fed from Zone 2 output): Samsung 4k HDR TV (Bar) :HDMI out 2 : HD Fury Vertex < :BOT HDMI out : HDMI audio inserter (fed from Zone 2 output) : HD‐View Splitter : 2 1080P TVs (Living room & Kitchen)
Are you streaming HD music from the FireStick? If so how do you like it. I have not, I have a Deezer account and I stream that through a SoNoS that I run into a monarchy Dip that re-clocks and up-scales. Deezer is CD quality 16-44. I might end that service and go Firestick now that higher resolutions are available.
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Post by Gerard on Dec 17, 2019 10:07:39 GMT -5
Fortunately my issues with the RMC-1 have been limited as well. I do occasionally get a lockup that needs a reboot. And every so often an audio drop that requires one as well. I do have a detected room that was analyzed and sound treated but even with that when My Anthem D2V3d was the hart of the system the ARC (room correction) made a difference. So I am looking forward to Dirac. Its inclusion in the RMC-1 is why I chose it over the Marantz and Audyssey. Not suggesting just because a some of us are running well the known bugs should not be addressed. But my concern is more of a delivery date on Dirac Sources: Input DirecTV 4k : HDMI 1 Sony UBP‐X1000ES : HDMI 2 Oppo 203 : HDMI 3 Firestick 4k : HDMI 4 Chromecast 4K : HDMI 5 Turntable -> Halo J3+ : RCA 1 Sonos‐>Monarchy DIP : COAX 1 Otari Reel‐Reel : Balanced
RMC‐1 (FW 1.7)
Output: 7.1.6 speaker layout
: HDMI main out : SONY 695 ES Projector (theater) :HDMI out 2 : HD Fury Vertex < :TOP HDMI out : HDMI audio inserter (fed from Zone 2 output): Samsung 4k HDR TV (Bar) :HDMI out 2 : HD Fury Vertex < :BOT HDMI out : HDMI audio inserter (fed from Zone 2 output) : HD‐View Splitter : 2 1080P TVs (Living room & Kitchen)
Are all 6 ceiling speakers active and working correctly ? Even during times of upmixing ? All 6 in ceiling speakers respond as they should. In DD upmix it's the six and on DTS it's the fronts and rears. I have played DTS-MA blue rays at PCM and used "Auto" mode DD Surround
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Post by richter250 on Dec 17, 2019 10:43:23 GMT -5
Weird behavior report. While playing with REW, I have been getting output from the subwoofer while in Reference Stereo Mode. I don't have it totally figured out yet. It happens with different combinations of speaker settings and bass enhance. However, it shouldn't matter, right? It was my impression that there should be no subwoofer output when in Reference Stereo Mode regardless of the speaker settings. Am I missing something?
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KeithL
Administrator
Posts: 9,902
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Post by KeithL on Dec 17, 2019 11:44:56 GMT -5
There is no way you should be able to get the RMC-1 to send bass out of the subwoofer output in Reference Stereo mode. If you can confirm that you are, then there's something odd going on, and we would very much like to know the details about when it happens. (including source, type of input signal, speaker settings, etc.)
If you can confirm this, please post the details here, and PM me so I don't miss your post.
Weird behavior report. While playing with REW, I have been getting output from the subwoofer while in Reference Stereo Mode. I don't have it totally figured out yet. It happens with different combinations of speaker settings and bass enhance. However, it shouldn't matter, right? It was my impression that there should be no subwoofer output when in Reference Stereo Mode regardless of the speaker settings. Am I missing something?
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KeithL
Administrator
Posts: 9,902
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Post by KeithL on Dec 17, 2019 12:11:58 GMT -5
We have v1.7.1 in-house, it does resolve a few issues, but also has a few new ones. Therefore, while we did give v1.7.1 to a few people with specific problems to try, we have decided not to widely release it. We are now testing v1.7.2 internally.
Software development is not like building tract homes...
You cannot "just fix a problem" - like replacing a bad water heater - it isn't that simple... First you have to confirm the problem... Then you have to find the cause... Then you have to think up a solution, implement it, and see if it actually works...
You usually don't know for sure if your current solution will actually work until you test it and confirm that it does... If it does work, then, after a lot more testing to confirm that it always works, and hasn't caused new problems somewhere else, you release it... And, if not, or if it works initially, but you find problems during later testing, then you don't release it... And it's back to the proverbial drawing board to try again... This is exactly how the software development cycle normally works with complex systems...
(And, make no mistake about it, a modern surround sound processor is a very complex system.)
We will release the next version to the public when we have a good new version to release. (And I cannot tell you exactly when that will be until we have it... but we do expect it to be pretty soon. )
Should of said: where is 1.7.1? Just looking for fixes to 1.7. Maybe KeithL can give us an update.
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KeithL
Administrator
Posts: 9,902
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Post by KeithL on Dec 17, 2019 12:36:41 GMT -5
REW has a lot of different ways you can do things. It can also be very complicated. And, to at least some degree, there will never be "a short, simple, step by step, way to calibrate an entire system using REW". (If you haven't already, check out the REW Manual... it actually contains a lot of useful explanations.)
In general, you want to calibrate each channel separately, since the characteristics of each speaker, and the location of each in the room, will be different.
In general, if you properly calibrate each speaker separately, then set the proper relative distances, they will all work together quite well as a set.
In general, when calibrating one channel at a time, while you're calibrating the individual channels, the distance settings don't actually count. (The distance setting establishes a relative time delay between channels... it does not affect the EQ of each individual channel.)
I'm pretty sure that REW does not have a way to send a test signal individually to each channel - at least not things like height channels.
(We don't have individual discrete inputs for all channels and multi-PCM cannot handle 16 channels.)
The easiest way to get a test tone to all channels is to input a monaural test signal into both channels of one of the stereo inputs.
Then, if you set the RMC-1 to ALL STEREO, those same signals will be fanned out to all channels. And, if you do it this way, you will want to unplug all amplifier channels or speakers except the one you are calibrating.
I should also mention something else here.... Until you change EQ settings, both the RMC-1, and your amplifier, are almost certainly VERY flat. Therefore, you are NOT calibrating the RMC-1, or your amplifier, or your cables...
What you are calibrating is the acoustic properties of your speakers and your room.
So, if you plan to manually enter the EQ settings into the RMC-1, there is a wholly alternate way of doing your calibration....
You can simply use ONE channel on the RMC-1 and ONE channel on your amplifier. - you will do this WITHOUT physically moving any of your speakers from its normal position
- hook up a single speaker to the front left channel of your RMC-1 and amplifier
- hook up your test signal to the front left input on the RMC-1 - have REW measure that speaker, calculate its set of corrections, and save the results as a file (or print them out) - now, unplug that speaker's cable from your amplifier, and connect the cable goign to a different speaker to that channel (You can also leave all your speakers connected and simply connect the front left output of the RMC-1 to each amplifier input - one after the other.)
- repeat the process until you have a set of corrections for each channel (you can do this for every channel, including subs, and including heights)
- NOW that you have all of your EQ corrections, in a file or printed out, manually enter them all into one of the Presets on the RMC-1 - NOW that your EQ corrections have all been entered, adjust your distances, levels, and crossovers for all your speakers - NOW listen to the results - and, of course, "adjust to taste"
Could someone please give me some advice about REW calibration for centre, surround, atmos I loaded the Emotiva Mic calibration files that were kindly provided and with the guidance of the recent youtube video someone on here linked. I also loaded a Hauser Curve. I have managed to adjust the equalization of my front stereo speakers ( Monitor Audio PL300) and it has greatly improved the sound. I was very happy as I previously I have been overwhelmed with the REW program and most tuition videos are aimed at people who know basically what they're doing. This was my first proper attempt and despite the great improvement I have a few questions ti be answered if someone can kindly do so. I have a ASUS laptop running Windows 10 1. When calibrating the room eq for example on PRESET 2. Do I have to manually set the speaker distances ,and levels within the RMC-1 prior to calibration? 2. The Rew program only has LEFT ,RIGHT or LEFT + RIGHT. Should I calibrate my Left and Right speakers individually or as a pair? 3. How do I calibrate my Centre , surround and atmos speakers? 4.If I calibrate my sub, do I need to unplug my other speakers? 5. Is there a separate curve I should download for centre ,surround atmos and sub different to the mains? I apologise if these questions seem silly. I was just hoping to wait for DIRAC , but reading these posts it doesn;t look very hopeful for now. Having said that I reaLly love my RMC-1 despite its quirks. My equipment is as follows 1. Processor - Emotiva RMC-1 2. Amp 1. Emotiva Gen3 DR3 for fronts and centre 3. Amp 2 Emotiva Gen 3 6 Channel for Sides, Front and Centre Atmos 4. Speakers. Monitor Audio PL300 Fronts, Monitor Audio PLC350 Centre, Monitor Audio GXFX Sides, Monitor Audio PL215 Sub, SVS prime Elevation for front & centre atmos 5. Source..Oppo UDP205 , Zappiti 4k HDR Pro , PS4, Asus Laptop with Audirvarna connected with USB to Oppo. Thanks Guys. Any help is appreciated.
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Post by Geronimo on Dec 17, 2019 14:31:24 GMT -5
FIRMWARE 1.7 UPDATE
Internal Testones still slightly off.
I tested with external test tones from a Windows 10 PC and a Macbook Pro using REW via HDMI on both with -30dBFS and the RMC at 0 Main Volume level.
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LCSeminole
Global Moderator
Res firma mitescere nescit.
Posts: 20,473
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Post by LCSeminole on Dec 17, 2019 20:44:00 GMT -5
----------------------------------PLEASE READ BEFORE POSTING AGAIN-----------------------------------------
I've been working 14 hour days and will continue so until after X-Mas, so I apologize to those that have had to sift through the "off-topic" chatter and trolling by a few that feel it's either necessary to pile on top of others trolling or just plain "stirring of the pot". To those doing either of these, I asked a month or two ago for you to move on and refrain from posting since it's clear your intentions here in this thread. If you aren't here to post "on-topic" material, such as your experiences with the RMC-1, to report a bug in the firmware(and that doesn't mean repetitive multiple posts), or to ask questions that haven't already been asked and then answered by Emotiva employees or ACTUAL owners, then do everyone a favor and don't add your extraneous posts to this thread. Sifting through repetitive and "off-topic" discussion is tedious and will be deleted. The frequent trolling by a few has become distracting to otherwise legitimate discussion and will no longer be TOLERATED and will result in the loss of your Lounge privileges so consider this your first and only warning. To those who are wondering what happened to your posts in the last 2 or 3 pages?...........Yes I deleted these posts. I want to thank all Lounge members that are actually abiding by the Lounge Rules Of Etiquette and I appreciate everyones cooperation in the future.
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klinemj
Emo VIPs
Honorary Emofest Scribe
Posts: 14,690
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Post by klinemj on Dec 17, 2019 22:01:20 GMT -5
There is no way you should be able to get the RMC-1 to send bass out of the subwoofer output in Reference Stereo mode. If you can confirm that you are, then there's something odd going on, and we would very much like to know the details about when it happens. (including source, type of input signal, speaker settings, etc.) If you can confirm this, please post the details here, and PM me so I don't miss your post.
Weird behavior report. While playing with REW, I have been getting output from the subwoofer while in Reference Stereo Mode. I don't have it totally figured out yet. It happens with different combinations of speaker settings and bass enhance. However, it shouldn't matter, right? It was my impression that there should be no subwoofer output when in Reference Stereo Mode regardless of the speaker settings. Am I missing something? Well, technically - there is a way, but it takes very convoluted wiring. So, if someone used standard wiring, they would not. But, if you were me...wiring can make it happen. Mark
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Post by Geronimo on Dec 18, 2019 3:30:58 GMT -5
You can EQ up to the seven base speakers individually, plus the subwoofer on a Mac using REW, and either using ASIO, or FlexASIO for a PC.
I have both operating systems, and I have no issues doing this. You must use HDMI, or a Thunderport to HDMI adapter.
REW can/will recognize each individual channel from HDMI on both the PC and the Macintosh, and you can play a frequency sweep to each speaker channel, and including the sub. If you want to do the same for height, either connect them to two other channels, or do as Kieth says, and play the sweep in ALL STEREO MODE, while powering off the amps to the other speakers or simply disconnect them.
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Post by bitzerjdb on Dec 18, 2019 9:52:53 GMT -5
Is there an official list of bugs being worked on and their priority? We have reported a lot of conditions and it would be good to know what has been accepted as a "bug" and what is "Normal" or "Expected" behavior. Banning contributors and deleting posts simply have on the surface the look of hiding something.
Maybe a Private separate thread could be created for verified owners and in that thread, under some blanket NDA, the information could be shared. This level of transparency would go a long way to tamper the frustration and bitching in the other threads.
The suggestion, don't post if it has been answered is frustrating for a new owner (or existing owner with a new problem for them) because they need to read through 294 pages of comments just to come up to speed. Being able to reference an Offical bug list would help a lot.
The bottom line is that the RMC units are expensive and don't currently work properly (I for one have 3 major bugs). Kicking owners in the butt or lecturing them doesn't build a lot of company loyalty.
I hate to say that my patience is running thin, I had issues with the XMC-1 and now with the RMC-1L. When my wife is asking me if we should switch processors you know it is a problem :-)
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Post by cwt on Dec 18, 2019 11:25:01 GMT -5
Is there an official list of bugs being worked on and their priority? We have reported a lot of conditions and it would be good to know what has been accepted as a "bug" and what is "Normal" or "Expected" behavior. Banning contributors and deleting posts simply have on the surface the look of hiding something. Maybe a Private separate thread could be created for verified owners and in that thread, under some blanket NDA, the information could be shared. This level of transparency would go a long way to tamper the frustration and bitching in the other threads. The suggestion, don't post if it has been answered is frustrating for a new owner (or existing owner with a new problem for them) because they need to read through 294 pages of comments just to come up to speed. Being able to reference an Offical bug list would help a lot. The bottom line is that the RMC units are expensive and don't currently work properly (I for one have 3 major bugs). Kicking owners in the butt or lecturing them doesn't build a lot of company loyalty. I hate to say that my patience is running thin, I had issues with the XMC-1 and now with the RMC-1L. When my wife is asking me if we should switch processors you know it is a problem :-) You don't perceive that Deewans thread is adequate ? I thought it spot on for condensing issues and separating whats important from some of the obvious o/t repetitious crap that has been thankfully binned emotivalounge.proboards.com/thread/54086/issues-firmware-updates-equipment-lists
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Post by aswiss on Dec 18, 2019 11:37:24 GMT -5
Is there an official list of bugs being worked on and their priority? We have reported a lot of conditions and it would be good to know what has been accepted as a "bug" and what is "Normal" or "Expected" behavior. Banning contributors and deleting posts simply have on the surface the look of hiding something. Maybe a Private separate thread could be created for verified owners and in that thread, under some blanket NDA, the information could be shared. This level of transparency would go a long way to tamper the frustration and bitching in the other threads. The suggestion, don't post if it has been answered is frustrating for a new owner (or existing owner with a new problem for them) because they need to read through 294 pages of comments just to come up to speed. Being able to reference an Offical bug list would help a lot. The bottom line is that the RMC units are expensive and don't currently work properly (I for one have 3 major bugs). Kicking owners in the butt or lecturing them doesn't build a lot of company loyalty. I hate to say that my patience is running thin, I had issues with the XMC-1 and now with the RMC-1L. When my wife is asking me if we should switch processors you know it is a problem :-) Easiest way - specially when you're not sure about. Open a Ticket @suport emotiva - emotiva.com/pages/support Then you get a mail back from them, telling thats already known, or in work, or not known. I did that twice already.
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Post by bitzerjdb on Dec 18, 2019 11:44:30 GMT -5
Actually no I don't. It's very good but it tells me nothing about what is currently a priority for fixing. I worked in IT for many years and had to produce roadmaps for Service Improvement. This is very similar, we have a faulty product, what is the roadmap for getting it fixed. Is the timeline weeks, months, years? This product is not new and there is core functionality that is fundamentally broken. I would like an official statement from Emotiva addressing the open issues and some indication about how long it will take to get them resolved. For example, Video standby...this is a major issue for me. Why, I was out with the wife and got a panicked call from the babysitter that they broke the HT. I'm not going to rehash the issues, they are well known. All I was asking for was some Transparency about the Work in Progress. Is there an official list of bugs being worked on and their priority? We have reported a lot of conditions and it would be good to know what has been accepted as a "bug" and what is "Normal" or "Expected" behavior. Banning contributors and deleting posts simply have on the surface the look of hiding something. Maybe a Private separate thread could be created for verified owners and in that thread, under some blanket NDA, the information could be shared. This level of transparency would go a long way to tamper the frustration and bitching in the other threads. The suggestion, don't post if it has been answered is frustrating for a new owner (or existing owner with a new problem for them) because they need to read through 294 pages of comments just to come up to speed. Being able to reference an Offical bug list would help a lot. The bottom line is that the RMC units are expensive and don't currently work properly (I for one have 3 major bugs). Kicking owners in the butt or lecturing them doesn't build a lot of company loyalty. I hate to say that my patience is running thin, I had issues with the XMC-1 and now with the RMC-1L. When my wife is asking me if we should switch processors you know it is a problem :-) You don't perceive that Deewans thread is adequate ? I thought it spot on for condensing issues and separating whats important from some of the obvious o/t repetitious crap that has been thankfully binned emotivalounge.proboards.com/thread/54086/issues-firmware-updates-equipment-lists
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cawgijoe
Emo VIPs
"We made too many of the wrong mistakes." - Yogi Berra
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Post by cawgijoe on Dec 18, 2019 11:57:21 GMT -5
Actually no I don't. It's very good but it tells me nothing about what is currently a priority for fixing. I worked in IT for many years and had to produce roadmaps for Service Improvement. This is very similar, we have a faulty product, what is the roadmap for getting it fixed. Is the timeline weeks, months, years? This product is not new and there is core functionality that is fundamentally broken. I would like an official statement from Emotiva addressing the open issues and some indication about how long it will take to get them resolved. For example, Video standby...this is a major issue for me. Why, I was out with the wife and got a panicked call from the babysitter that they broke the HT. I'm not going to rehash the issues, they are well known. All I was asking for was some Transparency about the Work in Progress. As others have said, contacting a moderator about updating the issues thread might help, but if you are looking for an official statement as to what the company is doing to address the issues, you may want to not only email support, but call them. If you don't get the answer you are looking for, send a message to Keith and if that doesn't help, escalate up to Dan Laufman. It's definitely frustrating I'm sure and not knowing what is happening after spending big bucks sucks.
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