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Post by Gary Cook on Dec 9, 2018 15:00:10 GMT -5
Everything I watch on Amazon Prime here in Australia has very much out of sync audio and video. I have to have the XMC-1 on the maximum delay of 200 ms, which makes it tolerable. No such problem with any other streaming, Netflix, Stan etc are all spot on, so it’s not the Apple TV4K, just Prime.
In the US do you guys have similar issues?
Cheers Gary
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Post by macromicroman on Dec 9, 2018 15:42:01 GMT -5
Amazon Prime streams and lip syncs fine on by Vizio TV here in South Carolina.
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Post by garbulky on Dec 9, 2018 15:47:33 GMT -5
Nope no issues at all. Try reinstalling the app or restarting the apple tv
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Post by monkumonku on Dec 9, 2018 15:58:41 GMT -5
Everything I watch on Amazon Prime here in Australia has very much out of sync audio and video. I have to have the XMC-1 on the maximum delay of 200 ms, which makes it tolerable. No such problem with any other streaming, Netflix, Stan etc are all spot on, so it’s not the Apple TV4K, just Prime. In the US do you guys have similar issues? Cheers Gary No delay whatsoever with Prime for me on voices, but sometimes the subtitles don't synch. Either a few seconds fast or slow, mostly too fast (ahead of the voices).
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novisnick
EmoPhile
CEO Secret Monoblock Society
Posts: 27,223
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Post by novisnick on Dec 9, 2018 16:01:35 GMT -5
No problem to report here. 👍
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Post by Gary Cook on Dec 9, 2018 19:25:18 GMT -5
Nope no issues at all. Try reinstalling the app or restarting the apple tv Thanks, I have restarted the ATV4K and even done a software upgrade, neither made any difference. Since everything else works OK, I'll give a try reinstalling the Prime app and see if that helps. FWIW, I noticed quite a few reports of lip sync issues with Prime earlier this year, not just on Apple TV's, that were fixed by turning off Frame Matching. So I might give that a try as well. Cheers Gary
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