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Post by thrillcat on May 4, 2019 13:42:53 GMT -5
thrillcat doc1963I barely understand the whole video streaming thing, so help me figure this out. Why Vudu? I have a bunch of old DVD's and BluRay's I'd like to digitize and be able to watch anywhere in my home without using a disk. For a few of them, I have a digital code, but for most I do not. So, I think I'm going to have to rip disks (using makeMKV or whatever). How would vudu fit in (vs. Plex, for example)? And, per my post a few up...I'd need a BluRay disk reader/ripper, ripping software, a drive big enough to store them, a software (like Plex or whatever) to play them, and a device they will stream through (like my Roku Ultra or a Shield). Is that correct? Really - I know pretty much nothing about this and am seeking to learn. Thanks, Mark Each app serves up a different file. Your license for a title will cross over, but the app maintains their own database. VUDU, in HD, always tended to have the highest quality, most accurate when compared to disc, encodes. VUDU’s Disc to Digital is a good way to upgrade those DVDs to HD or UHD, if available. Look into that. I’m currently 100 discs in to go ripping my physical media to a PLEX server, and I’m already in love. Playing titles through the PLEX app on AppleTV 4K.
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Post by klinemj on May 4, 2019 13:52:50 GMT -5
thrillcat doc1963 I barely understand the whole video streaming thing, so help me figure this out. Why Vudu? I have a bunch of old DVD's and BluRay's I'd like to digitize and be able to watch anywhere in my home without using a disk. For a few of them, I have a digital code, but for most I do not. So, I think I'm going to have to rip disks (using makeMKV or whatever). How would vudu fit in (vs. Plex, for example)? And, per my post a few up...I'd need a BluRay disk reader/ripper, ripping software, a drive big enough to store them, a software (like Plex or whatever) to play them, and a device they will stream through (like my Roku Ultra or a Shield). Is that correct? Really - I know pretty much nothing about this and am seeking to learn. Thanks, Mark Hey Mark, sorry for butting in. I’ve used VUDU to upload copies of my Bluerays for a small fee. Its a service they offer. So my favorites I’ve done this for but not all of them. Disc to digital www.vudu.com/content/in_home_disc_to_digital.htmlThanks - so...why would I bother uploading one of my disks to Vudu vs. just ripping to a NAS and using Plex (or something like it)? Thx, Mark
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Post by klinemj on May 4, 2019 13:59:18 GMT -5
thrillcat doc1963I barely understand the whole video streaming thing, so help me figure this out. Why Vudu? I have a bunch of old DVD's and BluRay's I'd like to digitize and be able to watch anywhere in my home without using a disk. For a few of them, I have a digital code, but for most I do not. So, I think I'm going to have to rip disks (using makeMKV or whatever). How would vudu fit in (vs. Plex, for example)? And, per my post a few up...I'd need a BluRay disk reader/ripper, ripping software, a drive big enough to store them, a software (like Plex or whatever) to play them, and a device they will stream through (like my Roku Ultra or a Shield). Is that correct? Really - I know pretty much nothing about this and am seeking to learn. Thanks, Mark Each app serves up a different file. Your license for a title will cross over, but the app maintains their own database. VUDU, in HD, always tended to have the highest quality, most accurate when compared to disc, encodes. VUDU’s Disc to Digital is a good way to upgrade those DVDs to HD or UHD, if available. Look into that. I’m currently 100 discs in to go ripping my physical media to a PLEX server, and I’m already in love. Playing titles through the PLEX app on AppleTV 4K. Just to make sure I am following...you say Vudu has the best quality...even over Plex? Or, would ripping a disk and playing it from Plex be every bit as high of quality (assuming equal type of disk...DVD vs. DVD, BluRay vs. BluRay, etc.)? Also, on the VUDU Disc to Digital, so...I scan in the UPC and let's say I had a DVD of the movie. VUDU automatically puts it in my library (no ripping needed) and updates it to the BluRay if one is available? Correct? And, there's a per-disk fee for getting it into my library, correct? Mark
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Post by doc1963 on May 4, 2019 14:09:15 GMT -5
thrillcat doc1963I barely understand the whole video streaming thing, so help me figure this out. Why Vudu? I have a bunch of old DVD's and BluRay's I'd like to digitize and be able to watch anywhere in my home without using a disk. For a few of them, I have a digital code, but for most I do not. So, I think I'm going to have to rip disks (using makeMKV or whatever). How would vudu fit in (vs. Plex, for example)? And, per my post a few up...I'd need a BluRay disk reader/ripper, ripping software, a drive big enough to store them, a software (like Plex or whatever) to play them, and a device they will stream through (like my Roku Ultra or a Shield). Is that correct? Really - I know pretty much nothing about this and am seeking to learn. Thanks, Mark I use VUDU and iTunes to view the tiles stored in my “digital locker” which are contained in either MA (Movies Anywhere) or UV (Ultraviolet). The digital content contained in either of those comes as a result of either redemption of digital copy codes, or by direct purchases through any streaming store that supports either MA or UV. Only VUDU supports both, so redeeming your digital copy codes there made the most sense since the code would port to both content lockers. But since Ultraviolet will be ceasing operation come July, they’re no longer a consideration. I also have ripped my entire DVD and Blu-ray collection to MKV files (using MakeMKV) and use Infuse to play them directly from my NAS. For your rips, your “front end” player is both a personal preference and a hardware limitation. Infuse, for example, is only available on AppleTV, but Plex is written for multiple platforms (including AppleTV). My personal preference is Infuse. You can do much more with Plex (many prefer it and I’ve used it too), but Infuse does a stellar job at what it is intended for, is simple to configure and use, and is the “perfect fit” for me. Hope this helps...
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Post by novisnick on May 4, 2019 14:18:26 GMT -5
Thanks - so...why would I bother uploading one of my disks to Vudu vs. just ripping to a NAS and using Plex (or something like it)? Thx, Mark Some of us aren’t retired! Or don’t have time or don’t know how to do the VooDoo magic that you do to copy / rip your files! 😋 This method makes it easy peasy and you can view your movies at any location. Not sure if Plex will alow access to remote servers at your house.
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Post by klinemj on May 4, 2019 14:25:05 GMT -5
thrillcat doc1963I barely understand the whole video streaming thing, so help me figure this out. Why Vudu? I have a bunch of old DVD's and BluRay's I'd like to digitize and be able to watch anywhere in my home without using a disk. For a few of them, I have a digital code, but for most I do not. So, I think I'm going to have to rip disks (using makeMKV or whatever). How would vudu fit in (vs. Plex, for example)? And, per my post a few up...I'd need a BluRay disk reader/ripper, ripping software, a drive big enough to store them, a software (like Plex or whatever) to play them, and a device they will stream through (like my Roku Ultra or a Shield). Is that correct? Really - I know pretty much nothing about this and am seeking to learn. Thanks, Mark I use VUDU and iTunes to view the tiles stored in my “digital locker” which are contained in either MA (Movies Anywhere) or UV (Ultraviolet). The digital content contained in either of those comes as a result of either redemption of digital copy codes, or by direct purchases through any streaming store that supports either MA or UV. Only VUDU supports both, so redeeming your digital copy codes there made the most sense since the code would port to both content lockers. But since Ultraviolet will be ceasing operation come July, they’re no longer a consideration. I also have ripped my entire DVD and Blu-ray collection to MKV files (using MakeMKV) and use Infuse to play them directly from my NAS. For your rips, your “front end” player is both a personal preference and a hardware limitation. Infuse, for example, is only available on AppleTV, but Plex is written for multiple platforms (including AppleTV). My personal preference is Infuse. You can do much more with Plex (many prefer it and I’ve used it too), but Infuse does a stellar job at what it is intended for, is simple to configure and use, and is the “perfect fit” for me. Hope this helps... Very helpful...it's likely I'll be getting a BluRay player/ripper soon, and likely a new NAS that's even larger in storage than I have. I'll likely use MakeMKV and Plex for now. Doesn't look like I really need Vudu right now. For the stuff I really care about, I buy the disk. Then, I would rip it onto the NAS and use Plex. I don't have any Apple gear (other than my daughter's iPhone 10 something and some Honeycrisp and Fuji Apples we buy at the grocery every week). Mark
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Post by klinemj on May 4, 2019 14:30:56 GMT -5
Thanks - so...why would I bother uploading one of my disks to Vudu vs. just ripping to a NAS and using Plex (or something like it)? Thx, Mark Some of us aren’t retired! Or don’t have time or don’t know how to do the VooDoo magic that you do to copy / rip your files! 😋 This method makes it easy peasy and you can view your movies at any location. Not sure if Plex will alow access to remote servers at your house. You really should retire. It opens up a lot more time for fun stuff! Ripping is easy, but my current PC's can't rip BluRay disks, so I'll have to upgrade 1. That's not hard or expensive. I might need a larger NAS also to store them on, but I see some good options for that also. Storage is pretty cheap. And, if I understand correctly, Plex does allow remote access. It even adjust the resolution to what the player can handle. But, that's not a priority for me - just a "nice to have". Mark
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Post by doc1963 on May 4, 2019 14:38:59 GMT -5
I use VUDU and iTunes to view the tiles stored in my “digital locker” which are contained in either MA (Movies Anywhere) or UV (Ultraviolet). The digital content contained in either of those comes as a result of either redemption of digital copy codes, or by direct purchases through any streaming store that supports either MA or UV. Only VUDU supports both, so redeeming your digital copy codes there made the most sense since the code would port to both content lockers. But since Ultraviolet will be ceasing operation come July, they’re no longer a consideration. I also have ripped my entire DVD and Blu-ray collection to MKV files (using MakeMKV) and use Infuse to play them directly from my NAS. For your rips, your “front end” player is both a personal preference and a hardware limitation. Infuse, for example, is only available on AppleTV, but Plex is written for multiple platforms (including AppleTV). My personal preference is Infuse. You can do much more with Plex (many prefer it and I’ve used it too), but Infuse does a stellar job at what it is intended for, is simple to configure and use, and is the “perfect fit” for me. Hope this helps... Very helpful...it's likely I'll be getting a BluRay player/ripper soon, and likely a new NAS that's even larger in storage than I have. I'll likely use MakeMKV and Plex for now. Doesn't look like I really need Vudu right now. For the stuff I really care about, I buy the disk. Then, I would rip it onto the NAS and use Plex. I don't have any Apple gear (other than my daughter's iPhone 10 something and some Honeycrisp and Fuji Apples we buy at the grocery every week). Mark Your logic is in line with your intended purpose, but as a suggestion, even though you don't "need" Vudu, I would recommend at least opening both a Movies Anywhere (MA) and VUDU account, link them together and then redeem those digital codes. Those codes do have an expiration date and there's no costs involved to open an account. You may not have a use for Vudu inside your home right now, but those digital copies that you have redeemed can be viewed anywhere that you have access to your VUDU account, a broadband connection, and a device to play them on (including your phone). At the very least, you will have redeemed the codes using a reliable, high quality, repository that will be around just as long as as its owner (Walmart)...
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Post by klinemj on May 4, 2019 15:10:20 GMT -5
Very helpful...it's likely I'll be getting a BluRay player/ripper soon, and likely a new NAS that's even larger in storage than I have. I'll likely use MakeMKV and Plex for now. Doesn't look like I really need Vudu right now. For the stuff I really care about, I buy the disk. Then, I would rip it onto the NAS and use Plex. I don't have any Apple gear (other than my daughter's iPhone 10 something and some Honeycrisp and Fuji Apples we buy at the grocery every week). Mark Your logic is in line with your intended purpose, but as a suggestion, even though you don't "need" Vudu, I would recommend at least opening both a Movies Anywhere (MA) and VUDU account, link them together and then redeem those digital codes. Those codes do have an expiration date and there's no costs involved to open an account. You may not have a use for Vudu inside your home right now, but those digital copies that you have redeemed can be viewed anywhere that you have access to your VUDU account, a broadband connection, and a device to play them on (including your phone). At the very least, you will have redeemed the codes using a reliable, high quality, repository that will be around just as long as as its owner (Walmart)... From all I read, I can access Plex outside my network also. Any experience with that? From what I read, I rip the disks and have a Plex account, then I can access the files anywhere via the Plex account. I might be wrong. And, most of the codes I do have are likely already expired. So, going forward, it would be on a disk-by-disk basis that Vudu helps me. I think I'll just get the gear to rip and add Plex. Now, to find a ripping device! The online info in confusing at best. Luckily, I have a local Microcenter. They have nerds. I like nerds. Mark
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Post by tom9933 on May 4, 2019 15:35:07 GMT -5
I have Vudu and the other various streaming services in addition to plex. Vudu and the other services like it are great for someone who doesn't want to manage their own server. Three things to be aware of with Vudu and others... 1) Activate your codes against the original provider. I say this because I activated a 4k code for Red Sparrow on Vudu and only got access to the 1080p version as thats all VUDU had. When I contacted them they said they could not deactivate the code and in the future to use the original provider to guarantee the 4k version. 2) Many times the streaming service has to downgrade the quality to send it to your location, with a local copy you can have the full quality if you choose to store it that way. If you are watching it on a phone you may not care, but in a higher end home theater you may notice the difference. With my setup I can easily hear the difference between lossy and lossless codecs... Having said that Vudu is pretty good. 3) There have been reports, I think mostly in Canada, of titles going away from your digital locker. Make sure you read the fine print before buying online only versions as some are able to take them back at any time. The disc to digital option is something I really liked about Vudu but be aware they only allowed up to 1080 on most options, apple had an advantage where they would up convert things to 4k that you purchase through their store. Long ago Vudu also had a friends program but they killed that off One nice thing I still like about Vudu is the free with commercials movies that they offer... If you decide to go the local server route just be prepared to purchase some large hard drives and if your streaming clients can not do direct play (why I like the shield as a player) then you may need a beefy server to transcode things. And yes plex does work nicely externally, I use it when traveling although my limited upload means that the server needs to transcode external playback.
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Post by klinemj on May 4, 2019 16:28:52 GMT -5
I have Vudu and the other various streaming services in addition to plex. Vudu and the other services like it are great for someone who doesn't want to manage their own server. Three things to be aware of with Vudu and others... 1) Activate your codes against the original provider. I say this because I activated a 4k code for Red Sparrow on Vudu and only got access to the 1080p version as thats all VUDU had. When I contacted them they said they could not deactivate the code and in the future to use the original provider to guarantee the 4k version. 2) Many times the streaming service has to downgrade the quality to send it to your location, with a local copy you can have the full quality if you choose to store it that way. If you are watching it on a phone you may not care, but in a higher end home theater you may notice the difference. With my setup I can easily hear the difference between lossy and lossless codecs... Having said that Vudu is pretty good. 3) There have been reports, I think mostly in Canada, of titles going away from your digital locker. Make sure you read the fine print before buying online only versions as some are able to take them back at any time. The disc to digital option is something I really liked about Vudu but be aware they only allowed up to 1080 on most options, apple had an advantage where they would up convert things to 4k that you purchase through their store. Long ago Vudu also had a friends program but they killed that off One nice thing I still like about Vudu is the free with commercials movies that they offer... If you decide to go the local server route just be prepared to purchase some large hard drives and if your streaming clients can not do direct play (why I like the shield as a player) then you may need a beefy server to transcode things. And yes plex does work nicely externally, I use it when traveling although my limited upload means that the server needs to transcode external playback. You just sold me against VUDU and to my own HD with Plex. I already have a 4 TB NAS with a lot of open space, and I am seeing an 8 TB drive for a heck of a deal. Mark
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Post by doc1963 on May 4, 2019 18:27:24 GMT -5
I have Vudu and the other various streaming services in addition to plex. Vudu and the other services like it are great for someone who doesn't want to manage their own server. Three things to be aware of with Vudu and others... 1) Activate your codes against the original provider. I say this because I activated a 4k code for Red Sparrow on Vudu and only got access to the 1080p version as thats all VUDU had. When I contacted them they said they could not deactivate the code and in the future to use the original provider to guarantee the 4k version. 2) Many times the streaming service has to downgrade the quality to send it to your location, with a local copy you can have the full quality if you choose to store it that way. If you are watching it on a phone you may not care, but in a higher end home theater you may notice the difference. With my setup I can easily hear the difference between lossy and lossless codecs... Having said that Vudu is pretty good. 3) There have been reports, I think mostly in Canada, of titles going away from your digital locker. Make sure you read the fine print before buying online only versions as some are able to take them back at any time. The disc to digital option is something I really liked about Vudu but be aware they only allowed up to 1080 on most options, apple had an advantage where they would up convert things to 4k that you purchase through their store. Long ago Vudu also had a friends program but they killed that off One nice thing I still like about Vudu is the free with commercials movies that they offer... If you decide to go the local server route just be prepared to purchase some large hard drives and if your streaming clients can not do direct play (why I like the shield as a player) then you may need a beefy server to transcode things. And yes plex does work nicely externally, I use it when traveling although my limited upload means that the server needs to transcode external playback. You just sold me against VUDU and to my own HD with Plex. I already have a 4 TB NAS with a lot of open space, and I am seeing an 8 TB drive for a heck of a deal. Mark Sounds like a plan, but just to clarify a few points tom9933 has mentioned... It is the “content owner” (the studio) who determines what the “content providers” (VUDU, Amazon, iTunes, Google Play, Microsoft and others) can make available for streaming. There were studios (Lionsgate, 20th Century Fox and MGM for example) who did not allow “UHD” redemption of digital copies. If you purchased the UHD Blu-ray and redeemed the digital copy code, you got the “HD” digital copy. This applied to all content providers, not just VUDU. However, some content owners have since changed their stance and many of my digital copies have been automatically updated and I now have UHD versions. tom9933 ... Red Sparrow is one of those and VUDU upgraded it months ago. I’d suggest that you check yours again. While it is true that any content owner can revoke a title at any time, I have never had this happen to me. I have amassed 493 titles in my digital locker over the last 8 years and not one has ever “disappeared”. That may not be the same experience for everyone, but I’m no one special and would assume that the vast majority of users have shared the same experience as me. I do agree that nothing beats “true” ownership and is why I own the physical disc for 90% of everything that is also stored in my digital locker. Those digital copies came from the copy codes. I only used Plex long enough to realize that it was more than I was looking for, so I cannot offer anything beyond that. However, if you plan to use your NAS appliance as your Plex server, make sure it is compatible and it’s recommended hardware specs are up to snuff. When viewing content outside of your home, there’s more involved than just serving a file over a wire. As for ripping your discs, MakeMKV couldn’t be simpler to use. Everything you need to know is available from their website and/or their user forum. There are other options that work equally as well, but MakeMKV is free to try. If your PC is decent, all you need is a Blu-ray drive. There’s no need for a dedicated “ripper”. If you plan to rip UHD Blu-rays, make sure your new drive is “UHD friendly”. There’s an entire thread over on AVS Forum ( HERE) that’s full of helpful information even if you’re not ripping 4K Blu-rays. Good luck and hope this helps...
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Post by klinemj on May 4, 2019 18:41:16 GMT -5
You just sold me against VUDU and to my own HD with Plex. I already have a 4 TB NAS with a lot of open space, and I am seeing an 8 TB drive for a heck of a deal. Mark Sounds like a plan, but just to clarify a few points tom9933 has mentioned... It is the “content owner” (the studio) who determines what the “content providers” (VUDU, Amazon, iTunes, Google Play, Microsoft and others) can make available for streaming. There were studios (Lionsgate, 20th Century Fox and MGM for example) who did not allow “UHD” redemption of digital copies. If you purchased the UHD Blu-ray and redeemed the digital copy code, you got the “HD” digital copy. This applied to all content providers, not just VUDU. However, some content owners have since changed their stance and many of my digital copies have been automatically updated and I now have UHD versions. tom9933 ... Red Sparrow is one of those and VUDU upgraded it months ago. I’d suggest that you check yours again. While it is true that any content owner can revoke a title at any time, I have never had this happen to me. I have amassed 493 titles in my digital locker over the last 8 years and not one has ever “disappeared”. That may not be the same experience for everyone, but I’m no one special and would assume that the vast majority of users have shared the same experience as me. I do agree that nothing beats “true” ownership and is why I own the physical disc for 90% of everything that is also stored in my digital locker. Those digital copies came from the copy codes. I only used Plex long enough to realize that it was more than I was looking for, so I cannot offer anything beyond that. However, if you plan to use your NAS appliance as your Plex server, make sure it is compatible and it’s recommended hardware specs are up to snuff. When viewing content outside of your home, there’s more involved than just serving a file over a wire. As for ripping your discs, MakeMKV couldn’t be simpler to use. Everything you need to know is available from their website and/or their user forum. There are other options that work equally as well, but MakeMKV is free to try. If your PC is decent, all you need is a Blu-ray drive. There’s no need for a dedicated “ripper”. If you plan to rip UHD Blu-rays, make sure your new drive is “UHD friendly”. There’s an entire thread over on AVS Forum ( HERE) that’s full of helpful information even if you’re not ripping 4K Blu-rays. Good luck and hope this helps... Thanks for the clarification...just to make sure...if I buy a disk and rip that risk, whatever it starts as will remain as the same format (providing my ripper is capable). Right? Mark
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Post by doc1963 on May 4, 2019 20:07:11 GMT -5
Sounds like a plan, but just to clarify a few points tom9933 has mentioned... It is the “content owner” (the studio) who determines what the “content providers” (VUDU, Amazon, iTunes, Google Play, Microsoft and others) can make available for streaming. There were studios (Lionsgate, 20th Century Fox and MGM for example) who did not allow “UHD” redemption of digital copies. If you purchased the UHD Blu-ray and redeemed the digital copy code, you got the “HD” digital copy. This applied to all content providers, not just VUDU. However, some content owners have since changed their stance and many of my digital copies have been automatically updated and I now have UHD versions. tom9933 ... Red Sparrow is one of those and VUDU upgraded it months ago. I’d suggest that you check yours again. While it is true that any content owner can revoke a title at any time, I have never had this happen to me. I have amassed 493 titles in my digital locker over the last 8 years and not one has ever “disappeared”. That may not be the same experience for everyone, but I’m no one special and would assume that the vast majority of users have shared the same experience as me. I do agree that nothing beats “true” ownership and is why I own the physical disc for 90% of everything that is also stored in my digital locker. Those digital copies came from the copy codes. I only used Plex long enough to realize that it was more than I was looking for, so I cannot offer anything beyond that. However, if you plan to use your NAS appliance as your Plex server, make sure it is compatible and it’s recommended hardware specs are up to snuff. When viewing content outside of your home, there’s more involved than just serving a file over a wire. As for ripping your discs, MakeMKV couldn’t be simpler to use. Everything you need to know is available from their website and/or their user forum. There are other options that work equally as well, but MakeMKV is free to try. If your PC is decent, all you need is a Blu-ray drive. There’s no need for a dedicated “ripper”. If you plan to rip UHD Blu-rays, make sure your new drive is “UHD friendly”. There’s an entire thread over on AVS Forum ( HERE) that’s full of helpful information even if you’re not ripping 4K Blu-rays. Good luck and hope this helps... Thanks for the clarification...just to make sure...if I buy a disk and rip that risk, whatever it starts as will remain as the same format (providing my ripper is capable). Right? Mark Correct. MakeMKV does not transcode the rip, just changes the container. The original AVC (or VC1) encode remains intact as does the hi-rez audio formats. For UHD, the HDR-10 metadata also remains intact. As a bonus, you can choose to exclude all of the additional garbage on the disc and only rip the feature film (which is what I do). If you want the entire disc, compete with the JavaScript driven menu, you’ll have to create what’s called a “backup” of the disc and store it on your server as specifically formatted folder. If that’s your goal, there’s plenty of information on how to do that in the user forum as well as on their website.
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Post by tom9933 on May 4, 2019 20:39:12 GMT -5
I just checked my Vudu account and it still only shows as HDX with an option to buy the UHD for 14.99... It does look like a few that they only offered in the past as HDX are now showing UHD but they did not fix this title. The lesson I learned was to activate the licenses through their perspective site and then everything is linked back to Vudu. BTW if you buy discs at walmart many will give you Vudu copy by scanning the receipt with the walmart app (No code needed). I've found they do this on a lot of the value discs and its a nice bonus. I thought Vudu was going to be my primary setup but after building out plex its now my primary way of viewing things. I've even added on a Silicon Dust box for RF content and if they ever bring their premium service back I'll buy that to replace DirecTV... Remote access is pretty easy with a standard router you just need to enable it and setup the bit rates correctly. Also the key with transcoding is not so much the speed of the PC but the age of the chip. Plex uses the Intel Quick Sync technology and my Skull Canyon NUC (with the external drive array only uses 50-90 watts) can easily transcode 2 1080p titles at once for remote viewing. It can't transcode 4k so I keep both 4k and 1080p versions of any movies where needed. Having said that the key to plex is "Direct Play" only transcode when you absolutely have to... Prior to plex I was a big JRiver guy but plex just makes so many things so much easier..... If you have never heard of Quick Sync I suggest you read this... en.wikipedia.org/wiki/Intel_Quick_Sync_VideoBTW just to be clear plex is not for everyone, the streaming services certainly are the right choice for many folks, but in my case plex is a much better answer.... tom9933 ... Red Sparrow is one of those and VUDU upgraded it months ago. I’d suggest that you check yours again.
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Post by tom9933 on May 4, 2019 20:44:06 GMT -5
doc1963 Just in case you were curios here is the email exchange with their support. So it looks like even though they have added that licensing I still won't ever get it. Glad I have the physical media Response By Email (Clayton D.) (07/28/2018 01:50 PM) Hello Tom, Thank you for contacting Vudu Customer Care. The redemption registered as HDX so it will not upgrade if the title becomes available in UHD. To ensure that you receive your UHD copy be sure to redeem the code on the site provided on the digital redemption slip. Sincerely, Clayton D. Vudu Customer Care 1-888-554-8838 Hours of phone support 7am-8pm PST, 7 days a week! support@vudu.com Customer By CSS Email (07/24/2018 03:49 AM) So will it show 4k once you have that access? Thanks Tom ________________________________________ Response By Email (Jesus S.) (07/23/2018 11:15 PM) Hello Tom, We do apologize but we don't have the licensing for the title Red Sparrow in UHD their for the only version available it the HDX that's the reason why you received it in tat version. Also we can not share it with Movies Anywhere in UHD because we don't have the license for it. Thank you for contacting Vudu Customer Care Jesus. S Vudu Customer Care 1-888-554-Vudu (8838) support@vudu.com OPEN 7:00 AM to 8:00 PM PST Customer By CSS Web (07/19/2018 02:04 PM) Hello I activated a digital code for Red Sparrow and I purchased the 4k version of the movie but I only see the HD version on your site. I thought that might be related to you not having the 4k version of the file but it also appears that you only pushed the HD information up to Movies Anywhere so now I'm wondering if the code was not processed correctly.
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doc1963
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Post by doc1963 on May 4, 2019 21:13:26 GMT -5
doc1963 Just in case you were curios here is the email exchange with their support. So it looks like even though they have added that licensing I still won't ever get it. Glad I have the physical media Response By Email (Clayton D.) (07/28/2018 01:50 PM) Hello Tom, Thank you for contacting Vudu Customer Care. The redemption registered as HDX so it will not upgrade if the title becomes available in UHD. To ensure that you receive your UHD copy be sure to redeem the code on the site provided on the digital redemption slip. Sincerely, Clayton D. Vudu Customer Care 1-888-554-8838 Hours of phone support 7am-8pm PST, 7 days a week! support@vudu.com Customer By CSS Email (07/24/2018 03:49 AM) So will it show 4k once you have that access? Thanks Tom ________________________________________ Response By Email (Jesus S.) (07/23/2018 11:15 PM) Hello Tom, We do apologize but we don't have the licensing for the title Red Sparrow in UHD their for the only version available it the HDX that's the reason why you received it in tat version. Also we can not share it with Movies Anywhere in UHD because we don't have the license for it. Thank you for contacting Vudu Customer Care Jesus. S Vudu Customer Care 1-888-554-Vudu (8838) support@vudu.com OPEN 7:00 AM to 8:00 PM PST Customer By CSS Web (07/19/2018 02:04 PM) Hello I activated a digital code for Red Sparrow and I purchased the 4k version of the movie but I only see the HD version on your site. I thought that might be related to you not having the 4k version of the file but it also appears that you only pushed the HD information up to Movies Anywhere so now I'm wondering if the code was not processed correctly. That’s odd because my digital copy, which originally redeemed as HDX, is now UHD. I’m almost certain that I redeemed the code through VUDU. Maybe if you contact support at 20th Century Fox Video, they may be willing to help. I had to do this with two Lionsgate titles and they were more than willing to help. All I had to do is provide a picture of the original slip that contains the UHD copy code. Fortunately, I do keep them. UPDATE: Well... as certain as I was... as it turns out, I did not redeem a copy code to obtain “Red Sparrow”. I purchased the 4K digital version outright through iTunes. With iTunes being a MA participant, it ported through to VUDU (but as HDX). Once VUDU got the 4K version, my VUDU copy automatically updated to reflect the streaming rights I owned. That explains why mine is different.
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Post by tom9933 on May 5, 2019 6:31:15 GMT -5
doc1963 I've heard that iTunes is the best place to buy because they do up convert so that makes sense. Not being an apple guy I almost went that route just to get better quality... BTW as I was looking around it seems a few more titles in my library like "The Martian" have the same problem. I did re-open the case with Vudu but I'm assuming it won't go anywhere
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Post by Radblue on May 24, 2019 19:01:39 GMT -5
I have an OPPO 4K Blue Ray player/205 and have always rented new releases from Red Box, pretty much my families Friday night movie night tradition. Well short story, we were out yesterday and my 14 year old daughter realized she had put a movie in the pouch on the back of the passenger side front seat that we were supposed to return a couple weeks ago. I called Redbox explained, and I realize it is our responsibility, but I was hoping to at least have a little forgiveness offered. Well not so much, I spoke with an English challenged individual from over seas, as always when you call customer service now days, and they informed me I would have to pay the per day rate for every day that I had the disc. Did not matter that I signed on with Redbox pretty much the day they started, they would not offer any relief because the computer screen they stare at all day long does not have that dialogue on it. I, as I said, realize and except the responsibility for this but I am upset that I was made to feel my loyalty and my membership held no value.
I am cancelling my membership and will no longer use their service.
What if any streaming options out there cater to people that actually care about the QUALITY of the picture and sound?
I had this happen years ago with a VHS movie from Jumbo. It slid under the seat and I found it months later. When I brought it in they said I owed them $900+, I larfed and said heres $60 bucks take it or leave it... they took it and tore up the bill
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