ratmice
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I'm not an actor, but I play one on TV.
Posts: 1,853
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Post by ratmice on Apr 15, 2010 13:22:12 GMT -5
I personally would not have used the word myriad as there is only a hand full of people with issues (I checked yesterday and it is around 1% of the total number of UMCs out there). That being said, we are working with those individuals to resolve what issues they are having. So far we have been lucky and the people that I have spoken with have basically been user errors and or a mis-understanding of what is going on. The remaining issues people are talking about are being investigated, but at this time I don't have any information to give. As details come to light and we work through what are real we will let everyone know. It would not be in anyone's best interest for us to just jump in and start posting about issues when there aren't enough facts to properly relay to the public. So as of right now, we are working with those who are having issues and looking into what kind of issues are out there and as things progress we will let everyone know. OK, maybe myriad was overstating it a bit, but there are a bunch of problems being reported: 1) more audio droppouts than v5 (I'm having this issue, too) 2) cutting off the beginning 2-3 seconds of audio on CDs 3) No sound over HDMI for the popcorn hour (I really wanted to buy one of these) 4) dropping HMDI lock on the PS3 menus, for instance (other AVRs do not have this issue.) 5) Audio anomaly with the lipsync delay and stereo playback of 44.1 KHz material (I have this one) 6) unbalanaced PLIIx decoding (I have this one) 7) occasional extremely high volume when PLIIx is engaged. (I have this one) 8) Bass/Treble controls inactive 9) Dropping audio lock when FF/REW DVR ( I have this one, too) 10) regaining audio after switching mode from PLIIx, especially after one of the blasting volume incidents. (I definately have this one.) That's just off the top of my head, I haven't even gotten around to testing BR and DVDs, yet. So while myriad is over the top, there are a host of problems.  Here's hoping that most of them can be worked out in FW. |
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osogovo
Minor Hero
once upon a time in the west
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Post by osogovo on Apr 15, 2010 13:23:34 GMT -5
I think the percentage is much higher than 1%. I have the DVR audio dropouts (using V5 firmware) that others have mentioned. Since it has already been reported, I haven't called Emotiva support about it. I didn't see the point in calling just to say "me too!". I am sure there are many others with similar issues who just haven't called in, but instead are just waiting for a firmware update to fix it. I'm crossing my fingers hoping for a resolution. I don't know how they came up with that 1%.I am sure that not all of us who have DVR or Blu ray dropouts ,failure to shut down,wacky PLII and Neo6 modes,treble and bass parameters not applying,all of those people haven't called yet. Like the UMC how it sounds [when it sounds].I am just getting tired of the workarounds I have to make to enjoy the unit Just my 2 cents |
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Post by loopinfool on Apr 15, 2010 13:28:46 GMT -5
Like I've posted elsewhere, my workaround for this is by having the Dish box send a PCM signal rather than a DD signal. Yes, and that's truly a workaround as it loses the discrete 5.1 signal and I (for one) would not be happy with it as a long-term solution. ATSC broadcast television constantly switches between DD5.1 and DD2.0. That is normal and to be expected. A current audio processor HAS TO handle that correctly. Ideally, it will handle it without noticeable audio drop-outs. TONS of current (non-legacy) hardware apparently stops the digital bitstream completely during silence. This seems to happen during FF, RW, 30-sec skip, etc. It sounds like some CD/DVD players even stop the bitstream between songs (probably during the gaps). A current audio processer SHOULD NOT have a noticeable audio drop-out, especially in the CD playback case. It seems to me that if the Cirrus chips can lock-on to a new digital bitstream format in microseconds (when the format changes), they really ought to be able to lock-on to a brand-new digital bitstream (after no-bitstream silence) in less than a second. All IMHO, - LoopinFool |
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Post by monkumonku on Apr 15, 2010 13:29:40 GMT -5
I personally would not have used the word myriad as there is only a hand full of people with issues (I checked yesterday and it is around 1% of the total number of UMCs out there). That being said, we are working with those individuals to resolve what issues they are having. So far we have been lucky and the people that I have spoken with have basically been user errors and or a mis-understanding of what is going on. The remaining issues people are talking about are being investigated, but at this time I don't have any information to give. As details come to light and we work through what are real we will let everyone know. It would not be in anyone's best interest for us to just jump in and start posting about issues when there aren't enough facts to properly relay to the public. So as of right now, we are working with those who are having issues and looking into what kind of issues are out there and as things progress we will let everyone know. OK, maybe myriad was overstating it a bit, but there are a bunch of problems being reported: 1) more audio droppouts than v5 (I'm having this issue, too) 2) cutting off the beginning 2-3 seconds of audio on CDs 3) No sound over HDMI for the popcorn hour (I really wanted to buy one of these) 4) dropping HMDI lock on the PS3 menus, for instance (other AVRs do not have this issue.) 5) Audio anomaly with the lipsync delay and stereo playback of 44.1 KHz material (I have this one) 6) unbalanaced PLIIx decoding (I have this one) 7) occasional extremely high volume when PLIIx is engaged. (I have this one) 8) Bass/Treble controls inactive 9) Dropping audio lock when FF/REW DVR ( I have this one, too) 10) regaining audio after switching mode from PLIIx, especially after one of the blasting volume incidents. (I definately have this one.) That's just off the top of my head, I haven't even gotten around to testing BR and DVDs, yet. So while myriad is over the top, there are a host of problems. Here's hoping that most of them can be worked out in FW. So on the other hand, have you found that V6 has fixed a lot of the problems existing under the earlier FW version? How about a list of those things, just so we can see which items you feel were properly addressed? |
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ratmice
Emo VIPs
I'm not an actor, but I play one on TV.
Posts: 1,853
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Post by ratmice on Apr 15, 2010 13:41:27 GMT -5
So on the other hand, have you found that V6 has fixed a lot of the problems existing under the earlier FW version? How about a list of those things, just so we can see which items you feel were properly addressed? Well, my testing is, incomplete: 1) it does remember the speaker levels when starting up 2) new features: midnight mode, panorama, dimension exist that's all I can come up with right now, really! I've only had the thing updated for about 24 hrs so I'm sure there's more. I have not run EMO-Q, yet. Truthfully a lot of the stuff that is in the fixed list is under the hood and will hard to verify. The problem, I saw as being the most, er, problematic was/is the audio dropouts - htese are now worse. |
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ICBM99
Emo VIPs
When will then be now? ...Soon.
Posts: 1,702
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Post by ICBM99 on Apr 15, 2010 13:47:04 GMT -5
Like I've posted elsewhere, my workaround for this is by having the Dish box send a PCM signal rather than a DD signal. Yes, and that's truly a workaround as it loses the discrete 5.1 signal and I (for one) would not be happy with it as a long-term solution. ATSC broadcast television constantly switches between DD5.1 and DD2.0. That is normal and to be expected. A current audio processor HAS TO handle that correctly. Ideally, it will handle it without noticeable audio drop-outs. TONS of current (non-legacy) hardware apparently stops the digital bitstream completely during silence. This seems to happen during FF, RW, 30-sec skip, etc. It sounds like some CD/DVD players even stop the bitstream between songs (probably during the gaps). A current audio processer SHOULD NOT have a noticeable audio drop-out, especially in the CD playback case. It seems to me that if the Cirrus chips can lock-on to a new digital bitstream format in microseconds (when the format changes), they really ought to be able to lock-on to a brand-new digital bitstream (after no-bitstream silence) in less than a second. All IMHO, - LoopinFool I agree completely. My H/K 445 never had this issues over optical. I would much rather have true discrete channels (DD 3/2+LFE) then apply PLLx to a PCM stream. |
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Post by dkjohn on Apr 15, 2010 13:53:56 GMT -5
Really? This is the only response to the myriad of problems being reported, "I'm taking my ball and going home"? I was hoping for something more substantive.  I personally would not have used the word myriad as there is only a hand full of people with issues (I checked yesterday and it is around 1% of the total number of UMCs out there). That being said, we are working with those individuals to resolve what issues they are having. So far we have been lucky and the people that I have spoken with have basically been user errors and or a mis-understanding of what is going on. The remaining issues people are talking about are being investigated, but at this time I don't have any information to give. As details come to light and we work through what are real we will let everyone know. It would not be in anyone's best interest for us to just jump in and start posting about issues when there aren't enough facts to properly relay to the public. So as of right now, we are working with those who are having issues and looking into what kind of issues are out there and as things progress we will let everyone know. Exactly the way I feel only problem I can verify is the center channel sound dropping out I did experience this last night on the BLU-RAY UP. |
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Post by macer18 on Apr 15, 2010 13:54:15 GMT -5
Really? This is the only response to the myriad of problems being reported, "I'm taking my ball and going home"? I was hoping for something more substantive. I personally would not have used the word myriad as there is only a hand full of people with issues (I checked yesterday and it is around 1% of the total number of UMCs out there). That being said, we are working with those individuals to resolve what issues they are having. So far we have been lucky and the people that I have spoken with have basically been user errors and or a mis-understanding of what is going on. The remaining issues people are talking about are being investigated, but at this time I don't have any information to give. As details come to light and we work through what are real we will let everyone know. It would not be in anyone's best interest for us to just jump in and start posting about issues when there aren't enough facts to properly relay to the public. So as of right now, we are working with those who are having issues and looking into what kind of issues are out there and as things progress we will let everyone know. Lonnie, Thank you for letting us know you are working on things. This is all I wanted to hear. I know you are taking calls and such and are busy...and I assume that you are working through things. However it makes such a difference to come out and announce that things are being investigated and as soon as you know something, you will let everyone know. Otherwise, everyone speculates and goes nuts. |
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Post by Wideawake on Apr 15, 2010 14:09:32 GMT -5
I do not own a UMC-1. I’m on the waiting list for an XMC-1 (I hope). I’ve been accused of being an Emo fan boy but, whether you believe me or not, the following is not coming from a fan boy mentality. This is my limited understanding of the situation (I could be wrong):
It seems like building an audio processor is quite an undertaking and rife with challenges. Some of the A/V technologies (eg. HDMI, 3D, audio codecs) are constantly being revised and updated, making it difficult not only to incorporate them into a product but to get the various components surrounding these technologies to operate seamlessly and smoothly with each other. Further the companies making components for OEM use are also finding it difficult to create bug free implementations of their products. From my perspective, HDMI is not a well thought out technology and adding on to a poorly architected technology will only make things worse, as is evidenced today.
The movie and music industry (RIAA?) anti-piracy lobby is creating havoc in the consumer electronics market place. Certain features need to be disabled by the manufacturer or else they get into trouble.
Understanding and keeping up with the changing technology landscape and anti-piracy regulations makes creating a working product like trying to hit a moving target. And yet, companies are forced to incorporate the latest and greatest because consumers demand it. As new technologies are incorporated and old technologies evolve, the complexity in integrating all this into a Pre-pro grows to astronomical proportions.
Several companies have thrown up their hands and have given up this effort. Outlaw Audio and Parasound are the latest victims of this mess.
Given this, it seems to me that if you purchase a latest generation processor from any company, not just Emotiva, you should not expect a fully debugged unit. If you’re looking for such a unit you’re better off keeping to the beaten path with older processors utilizing old and tried technologies.
I understand the frustration of many UMC-1 owners. I would be frustrated too but then I would make a decision whether I want to deal with the frustration and keep the latest processor or go with an older processor for now until the wrinkles have been ironed out to a large extent on the new gen processor before springing for it. Of course, by then these would be the older gen processors. Catch 22.
At this point I’m not sure whether I will purchase the XMC-1 in its version 1 incarnation. We’ll see. Time reveals all.
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Post by marius on Apr 15, 2010 15:31:20 GMT -5
Please call Emotiva. Most of their support staff do not check the forum. Squeaky wheels...
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Post by monkumonku on Apr 15, 2010 15:42:22 GMT -5
Please call Emotiva. Most of their support staff do not check the forum. Squeaky wheels... Yes, if you call then they are a captive audience. Vince even called me yesterday about an inquiry so they DO call you back! |
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Post by simarddominic on Apr 15, 2010 18:22:52 GMT -5
First post...Hi all ! Well...My UMC-1/XPA-5 are on the way...made a compulsif purchase. With all a read here I'm starting to be a little nervous...especially that I am in Canada and that my first language is French… I should probably have waited before pull the trigger on the UMC-1 keep my Onkyo TX-SR805 for pre/pro… because the goal of my upgrade was the power… and there I sold my Onkyo… I hope that I did not embark in a package of disorders… I like tweak my component… but I dont have any patience with what does not function as it should be. I will tell to my girlfriend to go to hide my baseball bat...just in case : www.youtube.com/watch?v=0A_lgON032U ;D |
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Post by BillBauman on Apr 15, 2010 18:33:09 GMT -5
First post...Hi all ! Well...My UMC-1/XPA-5 are on the way...made a compulsif purchase. With all a read here I'm starting to be a little nervous...especially that I am in Canada and that my first language is French… I should probably have waited before pull the trigger on the UMC-1 keep my Onkyo TX-SR805 for pre/pro… because the goal of my upgrade was the power… and there I sold my Onkyo… I hope that I did not embark in a package of disorders… I like tweak my component… but I dont have any patience with what does not function as it should be. I will tell to my girlfriend to go to hide my baseball bat...just in case : www.youtube.com/watch?v=0A_lgON032U ;D Welcome to the forums. Don't worry too much, if you're willing to deal with quirks and workarounds you'll likely be ok. |
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Post by dkjohn on Apr 15, 2010 20:31:36 GMT -5
I am in Canada also which is why when our American counter parts say they are sending there units in for the upgrades and so forth I get jealous as its FAR more difficult and not an option unless it going back for good for us, but a little patience and you will be OK. Oh and BILL is awesome too eh Bill. ;D simarddominic, vous serez bien faites- confiancemoi |
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Post by simarddominic on Apr 16, 2010 7:43:16 GMT -5
I am in Canada also which is why when our American counter parts say they are sending there units in for the upgrades and so forth I get jealous as its FAR more difficult and not an option unless it going back for good for us, but a little patience and you will be OK. Oh and BILL is awesome too eh Bill. ;D simarddominic, vous serez bien faites- confiancemoiJ'espère / I hope... |
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Post by sbavnut on Apr 16, 2010 10:41:27 GMT -5
I'm not finger pointing or placing blame, I was just letting everyone know this is how it works and this is what it does and this is why it works the way it does. Every solution out there using a Cirrus decoder whether it be a single or dual chip solution will work the same way. For expample, the 7K Denon works exactly the same way as ours. No finger pointing, just stating fact. If this is not to your liking or will not suit your needs, I understand. Send it back and we will happily give you a refund. Lonnie: I am a little confused. Are you saying that the 7K Denon AVP uses Cirrus chips? AFAI can tell, that model uses: 1 x www.analog.com/en/embedded-processing-dsp/sharc/adsp-21366/products/product.htmland 2 x www.analog.com/en/embedded-processing-dsp/sharc/adsp-21367/processors/product.htmlPlease elaborate. Thanks. |
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Post by billmac on Apr 16, 2010 16:25:07 GMT -5
Every solution out there using a Cirrus decoder whether it be a single or dual chip solution will work the same way. For expample, the 7K Denon works exactly the same way as ours. Lonnie, Are you saying the Denon AVP-A1HD has Cirrus processing? I inquired about that and the chips used in the AVP-A1HD are 3 32 bit Sharc-Hammerhead DSPs. So I am kind of curious as to why you are saying the UMC-1 works exactly like the AVP-A1HD when they do not use the same DSP chip set. Bill |
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Post by jasonf on Apr 16, 2010 16:56:55 GMT -5
I'm a Denon AVP-A1HDCI owner, and I can confirm that it uses Analog Devices SHARC DSPs (7 of them I think.) It also works flawlessly, sounds fantastic, and has zero audio/video/HDMI problems on anything what-so-ever. (Not making any statements about the Emotiva processor here -- I have not used one as I'm planning to wait and see what the XMC is all about.) |
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Nooff
Emo VIPs
Posts: 166
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Post by Nooff on Apr 16, 2010 16:58:40 GMT -5
I'm not finger pointing or placing blame, I was just letting everyone know this is how it works and this is what it does and this is why it works the way it does. Every solution out there using a Cirrus decoder whether it be a single or dual chip solution will work the same way. For expample, the 7K Denon works exactly the same way as ours. No finger pointing, just stating fact. If this is not to your liking or will not suit your needs, I understand. Send it back and we will happily give you a refund. Lonnie: I am a little confused. Are you saying that the 7K Denon AVP uses Cirrus chips? AFAI can tell, that model uses: 1 x www.analog.com/en/embedded-processing-dsp/sharc/adsp-21366/products/product.htmland 2 x www.analog.com/en/embedded-processing-dsp/sharc/adsp-21367/processors/product.htmlPlease elaborate. Thanks. He's saying they work the same, that's a little different from "being" the same isn't it? |
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Post by billmac on Apr 16, 2010 17:07:18 GMT -5
He's saying they work the same, that's a little different from "being" the same isn't it? Thats why I asked as well. No disrespect to Emotiva but from what I have read the UMC-1 does not work the same as the AVP-A1HD  . Bill |
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