Harmony turns USP-1 too much up on each push

[martinlynge]

Hi
Can one of your harmony experts help me.. I have now setup my USP-1 and UMC-1 with the new codecs - and all are working fine - except my harmony turns the USP-1 way too much up on each volume touch..

Anyone knows how to tell the remote how to calm down?

Thanks in advance...
Regards,
Martin

[ratmice]

Back when I had the USP in my system I seem to remember this happening.

There are 2 settings that might help (it's been a while since I had to adjust this).

In the troubleshootiing section for your device, there are some adjustments for "remote not responding enough, or responding too much" that might help.

Also in the advanced settings for the device are various delays, maybe the inter-key delay can help here.

You may have to fiddle with either/both of theses settings to get it to do what you want.

[stuofsci02]

I have this too, but I think the USP-1 remote turns it up/down the same amount...

[bearfan51]

I've had volume issues too, even using the supplied remote.

At times, it's completely unresponsive. Of course, it's all the wrong times....

[selkec]

I have had this problem with other recievers. I think there is a setting in the harmony that you can adjust the amount of milliseconds that each press of the button stays on. You may be able to turn down the amount of time slightly to fix the problem. But im not certain. I have not messed with my harmony for a while since I got it to react the way I like it too.

[brubacca]

Call Harmony support. The one time I was having an issue with my 880 they were very friendly and helpful. Good Luck. Don't have the number, but I'll bet that it can be found on Logitech website.

[monkumonku]

As Ratmice said, there is a selection in the troubleshooting menu about the device not responding enough or responding too much. You can adjust the sensitivity of a particular button from 0-5 (0 meaning the least response). I have the same problem with my USP-1 volume control. I have my setting at zero and it still moves the dial too much!

If anyone finds some other way to handle this problem please post it.

[NorthStar]

Simply use a very short delay. ...You'll have to experiment for finding the right one that suits you.

[monkumonku]

Sept 25, 2010 21:11:01 GMT -5 NorthStar said:

Simply use a very short delay. ...You'll have to experiment for finding the right one that suits you.

But wouldn't the delay only affect how long the remote waits to send out a signal? That wouldn't have anything to do with the actual duration of that signal, would it?

[jazzinfluenced]

Anyone? I have the Harmony one and I've toyed with each of the 3 advance settings to no avail regarding the volumes sensitivity. Though I must admit, not thoroughly...'cause I'm to lazy to wait and update the remote each time. I'm starting to think it's just how they made the usp-1....But if there is a solution; do tell.

[stuofsci02]

For those who are having this problem.. Is the Harmony turning it up/down more then the USP-1 remote?

I agree that the volume adjustment is too course when using the remote, but my Harmony seems to work about the same as the USP-1.

If this is the case, then it is the step asjustment of the motorized volume knob, and there is nothing that can be done.

[NorthStar]

Sept 26, 2010 0:06:01 GMT -5 monkumonku said:

Sept 25, 2010 21:11:01 GMT -5 NorthStar said:

Simply use a very short delay. ...You'll have to experiment for finding the right one that suits you.

But wouldn't the delay only affect how long the remote waits to send out a signal? That wouldn't have anything to do with the actual duration of that signal, would it?

You might be right. What is needed is a very short burst on the remote button, so as to not get that Volume going too fast & too far, right?

But if the USP-1's own volume level control from it's own remote is already going too quick, then perhaps the solution is to find an old remote control that is very slow at operating it's button's functions; then teach it, and then learn it from the Harmony One.
I do have some remotes like that, but not everybody does.
- As an example I have an old Marantz RC 2000MKII, where I can adjust the Volume button up and down setting to operate faster or slower and also shorter or longer. ...Quite versatile.
Sooo, I would teach the Marantz remote control the Volume buttons from the USP-1's own volume functions; and set the Marantz to my desire, and finally transfer those commands to my Harmony One. Quite a stretch would you say? But that's my way of dealing with those type of issues if I have too.

* Best solution is to have an original remote control (USP-1) that is operating reasonably well to start with. ...I don't know, that's just a guess.

** Another best bet is to call Logitech Harmony customer service department, and explain them the issue; they would know if there is anything that could be done.

*** My previous suggestion about a very short delay was simply that; a tentative, a try that might help and act positively in favor of the OP (you never know until you really try right?).
- I'm just here to give my best shot based on what's cooking in my brains. ;D
...Most of the time it works, and sometimes it's overdone, and the food is almost burned!

Anyhooo, better eat something burned than eat nothing at all right? ;D
Nobody wants to be starving to death... Gotta eat to survive.

[NorthStar]

Sept 26, 2010 2:26:23 GMT -5 jazzinfluenced said:

Anyone? I have the Harmony one and I've toyed with each of the 3 advance settings to no avail regarding the volumes sensitivity. Though I must admit, not thoroughly...'cause I'm to lazy to wait and update the remote each time. I'm starting to think it's just how they made the usp-1....But if there is a solution; do tell.

Here's my best shot : Call Logitech Harmony toll free number from their customer service dpt., and explain them your situation.
That, would be the very best at this point!

* And when you are experimenting with various sensitivities and/or delays, you'll have to be FULLY involved in this, and do what is required of you to do, right? --> ...Stop being lazy, take the time, and ACT! ;D

Good night, good day, and good luck.

[geebo]

Although the volume on my Harmony One works just fine, the press and hold of the directional keypad did not. A call to Logitech and they fixed it for me after I was handed off to second level support guy. Works great now.

George

[NorthStar]

Sept 26, 2010 21:35:51 GMT -5 geebo said:

Although the volume on my Harmony One works just fine, the press and hold of the directional keypad did not. A call to Logitech and they fixed it for me after I was handed off to second level support guy. Works great now.

George

Right on George! ...Same for me, they helped me few times already; great support team!

[mrarnold58]

I am using a harmony one with the USP-1 and have the same issue. The USP-1's remote also does the same thing. I assumed this is associated with the design of the volume control of the USP-1. However, I have not contacted either logitech or Emotiva about this issue. The reason I assumed it is just a function of the USP-1 is because of other design decisions made by Emotiva like not fully muting the preamp outputs when using the headphone jack. Getting off topic now. Good luck with finding a fix.

[monkumonku]

Sept 26, 2010 21:46:29 GMT -5 mrarnold58 said:

I am using a harmony one with the USP-1 and have the same issue. The USP-1's remote also does the same thing. I assumed this is associated with the design of the volume control of the USP-1. However, I have not contacted either logitech or Emotiva about this issue. The reason I assumed it is just a function of the USP-1 is because of other design decisions made by Emotiva like not fully muting the preamp outputs when using the headphone jack. Getting off topic now. Good luck with finding a fix.

The preamp not being fully muted when using the headphones was not a design decision, it was an oversight on the first USP-1's that were produced. Later ones are supposed to have this fixed, and Emo also offered to repair the ones that had been sent out like that.

[red5ive]

Sept 26, 2010 21:46:29 GMT -5 mrarnold58 said:

I am using a harmony one with the USP-1 and have the same issue. The USP-1's remote also does the same thing. I assumed this is associated with the design of the volume control of the USP-1. However, I have not contacted either logitech or Emotiva about this issue. The reason I assumed it is just a function of the USP-1 is because of other design decisions made by Emotiva like not fully muting the preamp outputs when using the headphone jack. Getting off topic now. Good luck with finding a fix.

Same here. My USP-1 remote AND my Harmony One adjust the volume the same. Audibly it "sounds like" it's about a +/- 3db to +/- 4db change per push. I've already gone through my Harmony settings and set the timings to 0 for the USP-1. It didn't help. I'm guessing it's just the way the command is programmed.

[spurious]

Sept 26, 2010 22:22:59 GMT -5 monkumonku said:

Sept 26, 2010 21:46:29 GMT -5 mrarnold58 said:

I am using a harmony one with the USP-1 and have the same issue. The USP-1's remote also does the same thing. I assumed this is associated with the design of the volume control of the USP-1. However, I have not contacted either logitech or Emotiva about this issue. The reason I assumed it is just a function of the USP-1 is because of other design decisions made by Emotiva like not fully muting the preamp outputs when using the headphone jack. Getting off topic now. Good luck with finding a fix.

The preamp not being fully muted when using the headphones was not a design decision, it was an oversight on the first USP-1's that were produced. Later ones are supposed to have this fixed, and Emo also offered to repair the ones that had been sent out like that.

Yes as long as your amp is turned off otherwise you'll get bleed. The reply I got from support was that the original Usp's didn't mute at all the later ones muted better, if you wanted total muting turn off your amp (which I'd imagine would work with the original USP's also).

I also have the volume issue and presumed it was a problem of gain. I can only listen to cd's with the volume set between 9 and 10 o'clock on the volume knob. I've tried changing the settings on my remote for finer adjustments to no avail so I just do it manually.

With it set to turntable no such problem (normal listening around 11 to 12o'clock) and volume control works well (I haven't, but must also check to see whether it fully mutes on turntable)

ps using oppo bdp83 for cd's and an old harksound turntable with mm cartridge

[monkumonku]

Sept 27, 2010 8:00:21 GMT -5 @spurious said:

Sept 26, 2010 22:22:59 GMT -5 monkumonku said:

The preamp not being fully muted when using the headphones was not a design decision, it was an oversight on the first USP-1's that were produced. Later ones are supposed to have this fixed, and Emo also offered to repair the ones that had been sent out like that.

Yes as long as your amp is turned off otherwise you'll get bleed. The reply I got from support was that the original Usp's didn't mute at all the later ones muted better, if you wanted total muting turn off your amp (which I'd imagine would work with the original USP's also).

I also have the volume issue and presumed it was a problem of gain. I can only listen to cd's with the volume set between 9 and 10 o'clock on the volume knob. I've tried changing the settings on my remote for finer adjustments to no avail so I just do it manually.

With it set to turntable no such problem (normal listening around 11 to 12o'clock) and volume control works well (I haven't, but must also check to see whether it fully mutes on turntable)

ps using oppo bdp83 for cd's and an old harksound turntable with mm cartridge

The main problem, or I guess hassle, with the solution of turning off the amp is that if you are using a sub you have to turn that off as well, which means walking over to the sub and reaching in back of it to flip the switch. It's mainly an inconvenience but still, an inconvenience nonetheless. That's been solved for me since I use a Velodyne SMS-1 which can be easily turned off (but as lazy as I am, that isn't the reason I bought the SMS-1 ;D ).

So the later versions still don't fully mute? I didn't realize that.