bking
Minor Hero
Posts: 19
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Post by bking on Oct 14, 2010 19:31:22 GMT -5
I just took delivery of an XPA-3 amp and today they went on sale? When I placed my order last week I would have been happy to wait if they told me then. Has anyone else been in this situation with Emotiva? If so, am I SOL?
(Two days later) As it turns out Emotiva cheerfully refunded the difference. If my next purchase (and there WILL be more) goes the same way, I'll know Emotiva will do the right thing.
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kt10r
Emo VIPs 
Posts: 209
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Post by kt10r on Oct 14, 2010 19:34:18 GMT -5
Youre not sol! Call them up and they will give you the difference back.
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bking
Minor Hero
Posts: 19
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Post by bking on Oct 14, 2010 19:36:25 GMT -5
I sent them an e-mail but apparently everyone's at RMAF until the 19th. By then it will probably be too late.
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kt10r
Emo VIPs
Posts: 209
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Post by kt10r on Oct 14, 2010 19:43:40 GMT -5
Youll be fine, call them tomorrow. There will be people at the office as they didnt all go. Even if it takes you awhile to get in touch with someone they will look at when you purchased and take care of you.
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Post by Mr. Ben on Oct 14, 2010 19:58:01 GMT -5
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bking
Minor Hero
Posts: 19
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Post by bking on Oct 14, 2010 19:58:52 GMT -5
Thanks, that's encouraging. I'm looking to pull the trigger on a USP-1 pre amp too, but I think I'll wait to see if it goes on sale in the next couple of months.
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Post by wizardofoz on Oct 14, 2010 20:04:16 GMT -5
I got ERD's just before a sale and Emo honoured the refund and in fact made good the refund about 5 months later - as I applied it to the pending UMC shipping for my preorder. Please change your subject tho - you should be Now VERY happy  |
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Oct 14, 2010 20:06:27 GMT -5
When they take care of this why not go back and re-word the title of this thread to something more complimentary. Next time give them a chance, they bend over backward (within reason) to make their customers happy.
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Post by thepcguy on Oct 14, 2010 20:43:44 GMT -5
I was in the same boat as you. I bought 3 items in june then came 4th of july sale. I called and they took care of it. ;D
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Post by godzen on Oct 14, 2010 20:47:09 GMT -5
I just took delivery of an XPA-3 amp and today they went on sale? When I placed my order last week I would have been happy to wait if they told me then. Has anyone else been in this situation with Emotiva? If so, am I SOL? Is it me or are people too quick to complain these days? I'm just talking about everything in general. Instead of having patience, take time to read the FAQ, one immediately jump onto the wagon to vent. C'on, this is not an unusual problem. It happens everyday. Just read, I'm sure they'll make it right. |
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Post by godzen on Oct 14, 2010 20:48:13 GMT -5
I just took delivery of an XPA-3 amp and today they went on sale? When I placed my order last week I would have been happy to wait if they told me then. Has anyone else been in this situation with Emotiva? If so, am I SOL? Is it me or are people too quick to complain these days? I'm just talking about everything in general. Instead of having patience, take time to read the FAQ, one immediately jump onto the wagon to vent. C'on, this is not an unusual problem. It happens everyday. Just read, I'm sure they'll make it right. BTW, we're heading into the holiday season. Wanna bet there will be more sale? Will this shock you next time? Jesus |
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Post by vincedog3 on Oct 14, 2010 20:51:03 GMT -5
We are always happy to make things right if we can. We want you happy with your Emotiva product.
The main thing always is to give us an opportunity to make it right before posting on the forum.
Thank you as always for your continued support.
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iceman66
Emo VIPs
"You miss 100% of the shots you don't take" The Great One
Posts: 1,083
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Post by iceman66 on Oct 14, 2010 20:53:23 GMT -5
Were you happy with the price you paid and the quality of the item before it went on sale?
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Post by virtualpj on Oct 14, 2010 21:46:11 GMT -5
Is it me or are people too quick to complain these days? I'm just talking about everything in general. Instead of having patience, take time to read the FAQ, one immediately jump onto the wagon to vent. C'on, this is not an unusual problem. It happens everyday. Just read, I'm sure they'll make it right. THANK YOU. |
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Post by eljaycanuck on Oct 14, 2010 21:52:32 GMT -5
I'd say it's the latter.  |
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Post by wynshad12 on Oct 14, 2010 21:56:49 GMT -5
Were you happy with the price you paid and the quality of the item before it went on sale? that's a good response.... iceman66" as it wasn't time for venting  as yet,!! |
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Post by broncsrule21 on Oct 15, 2010 3:08:45 GMT -5
Enough said, i don't need to "pile on" also.
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drmark
Minor Hero
132tb Synology Servers growing fast
Posts: 72
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Post by drmark on Oct 15, 2010 7:37:10 GMT -5
Thank you, this was the final piece that got my order for an XPA-5 completed. I guess what?? Wednesday will be here. |
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as yet,!! 
