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Post by tuning on Dec 19, 2014 20:54:54 GMT -5
Pretty disappointing that the Mics were not shipped out and irked that the holidays will go by before we get the kit. At least if they send the keys out, we could use the Mics that we already have.
An update email from emotiva would be much appreciated.
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Post by usxplong on Dec 19, 2014 20:55:52 GMT -5
Received my XMC late September. So far no shipping & no code. Waiting for UPS truck to show up (I know wishful thinking).
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Post by LuisV on Dec 19, 2014 20:56:35 GMT -5
Same here... waiting anxiously for my kit and license.
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Post by thecrusherk on Dec 19, 2014 21:15:11 GMT -5
A co-worker and I signed up for preorder within minutes of each other. We received the email to order the XMC on July 30th at the same time. We placed our order close to the same time and mailed our cards within a few days of each other. When our units were ready they happened to ship the same day. We received the units within a day of each other in mid August.
His mic kit shipped before mine and he has received his. Mine shipped last week a few days later than his and will arrive this Monday. To clarify, the only notification we received was because we signed up prior with MyUPS and have alerts setup to notify of new tracking #s to our address. There was no ship notification for the kit from Emotiva. With the MyUPS account you can see what is headed your way via UPS (everyone should signup,highly recommend) Both of us received an email from diracsupport@emotiva with key and download/registration information. This was the only private email received from Emotiva in regards to "Dirac" besides the public mass mail of the announcement. This was sent approximately a few hours up to one day after the kit shipped.
Another co-worker based on our extremely positive reviews and smiles on our faces each morning ordered XMC-1 when it hit the shopping cart and after it was stated that they ship with mic. Have no fear or frustration that you are being screwed over as an early adopter, he has not received an email with key and is waiting his turn in line.
I can say with 100% certainty that Emotiva in our case has worked through a meticulous order, first in first out through the preorder list and through shipping the kits to early adopters based on order/ship date. I can also speak to the point that customers ordering the units off the cart appear to also wait for their keys based on ship date. The one scenario I can't attest to is how exactly the preorder was handled with those who choose to wait for Dirac. There is no awesome conspiracy here from Emotiva to screw anyone over. So I believe in that example also it is handled correctly.
I am in a very unique position to see this first hand through my friends experiences of a preorder and cart order as well as my own. I commend Emotiva with the diligence and ability to keep this straight.
Thanks Emotiva for this awesome processor. Once they fix the audio lock / potential muting circuit issue introduced in 2.0 firmware I will be enthralled again for now I just rolled back to 1.3 and have no issues with it. Anyone know if you can use Dirac with 1.3. The release notes indicated no.
Have a great Christmas everyone with family and friends. Cherish this time and remember how good most of us here have it!
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Post by Thunderduck on Dec 19, 2014 21:20:19 GMT -5
Now after 9PM and no shipping email or key email. Guess it is save to say will not be hearing anything today. UPS delivered about 5 hours ago (received some wild bird seed. So I like to feed the birds :-) ) so will not be getting any surprise deliveries. There is always Monday.
Hope springs eternal.
Edit: I belong to MyUPS and find it well worth it. Even lets you set up a delivery window for a nominal fee. Have the same thing with FedEx. I mention this solely to point out that a shipment is not going to show up unexpected.
I just wish the estimates of when something is going to be done were a bit more realistic. A two week period was given for getting early adopters mics and licenses. This timeframe appears to have been a best guess with everything going perfectly. No consideration for the unexpected? As I noted in a previous post, I became an early adopter late in the game so expected to be notified late in the process. My understanding is that should have been today.
Ok, I have already stepped in it enough here. Once again sorry for the rant. I just want to be able to get the most out of my XMC.
Good night,
Steve
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twism
Emo VIPs
Posts: 683
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Post by twism on Dec 19, 2014 21:44:14 GMT -5
I got my key Monday and my shipping notice today. It will all be here Christmas eve. Very excited.
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Post by frenchyfranky on Dec 19, 2014 22:01:49 GMT -5
A co-worker and I signed up for preorder within minutes of each other. We received the email to order the XMC on July 30th at the same time. We placed our order close to the same time and mailed our cards within a few days of each other. When our units were ready they happened to ship the same day. We received the units within a day of each other in mid August. His mic kit shipped before mine and he has received his. Mine shipped last week a few days later than his and will arrive this Monday. To clarify, the only notification we received was because we signed up prior with MyUPS and have alerts setup to notify of new tracking #s to our address. There was no ship notification for the kit from Emotiva. With the MyUPS account you can see what is headed your way via UPS (everyone should signup,highly recommend) Both of us received an email from diracsupport@emotiva with key and download/registration information. This was the only private email received from Emotiva in regards to "Dirac" besides the public mass mail of the announcement. This was sent approximately a few hours up to one day after the kit shipped. Another co-worker based on our extremely positive reviews and smiles on our faces each morning ordered XMC-1 when it hit the shopping cart and after it was stated that they ship with mic. Have no fear or frustration that you are being screwed over as an early adopter, he has not received an email with key and is waiting his turn in line. I can say with 100% certainty that Emotiva in our case has worked through a meticulous order, first in first out through the preorder list and through shipping the kits to early adopters based on order/ship date. I can also speak to the point that customers ordering the units off the cart appear to also wait for their keys based on ship date. The one scenario I can't attest to is how exactly the preorder was handled with those who choose to wait for Dirac. There is no awesome conspiracy here from Emotiva to screw anyone over. So I believe in that example also it is handled correctly. I am in a very unique position to see this first hand through my friends experiences of a preorder and cart order as well as my own. I commend Emotiva with the diligence and ability to keep this straight. Thanks Emotiva for this awesome processor. Once they fix the audio lock / potential muting circuit issue introduced in 2.0 firmware I will be enthralled again for now I just rolled back to 1.3 and have no issues with it. Anyone know if you can use Dirac with 1.3. The release notes indicated no. Have a great Christmas everyone with family and friends. Cherish this time and remember how good most of us here have it! I don't think that it's true, I received mine too in mid August and I have not been noticed yet, your kit was shipped last week and an other lounge member who has received his XMC-1 in September, just received his shipping notice today. I got my shipping notice today. Arrival December 29. (ugh!) Got my key last last Monday. Received my XMC-1 in early September. FYI Mel
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Post by thecrusherk on Dec 19, 2014 22:51:11 GMT -5
A co-worker and I signed up for preorder within minutes of each other. We received the email to order the XMC on July 30th at the same time. We placed our order close to the same time and mailed our cards within a few days of each other. When our units were ready they happened to ship the same day. We received the units within a day of each other in mid August. His mic kit shipped before mine and he has received his. Mine shipped last week a few days later than his and will arrive this Monday. To clarify, the only notification we received was because we signed up prior with MyUPS and have alerts setup to notify of new tracking #s to our address. There was no ship notification for the kit from Emotiva. With the MyUPS account you can see what is headed your way via UPS (everyone should signup,highly recommend) Both of us received an email from diracsupport@emotiva with key and download/registration information. This was the only private email received from Emotiva in regards to "Dirac" besides the public mass mail of the announcement. This was sent approximately a few hours up to one day after the kit shipped. Another co-worker based on our extremely positive reviews and smiles on our faces each morning ordered XMC-1 when it hit the shopping cart and after it was stated that they ship with mic. Have no fear or frustration that you are being screwed over as an early adopter, he has not received an email with key and is waiting his turn in line. I can say with 100% certainty that Emotiva in our case has worked through a meticulous order, first in first out through the preorder list and through shipping the kits to early adopters based on order/ship date. I can also speak to the point that customers ordering the units off the cart appear to also wait for their keys based on ship date. The one scenario I can't attest to is how exactly the preorder was handled with those who choose to wait for Dirac. There is no awesome conspiracy here from Emotiva to screw anyone over. So I believe in that example also it is handled correctly. I am in a very unique position to see this first hand through my friends experiences of a preorder and cart order as well as my own. I commend Emotiva with the diligence and ability to keep this straight. Thanks Emotiva for this awesome processor. Once they fix the audio lock / potential muting circuit issue introduced in 2.0 firmware I will be enthralled again for now I just rolled back to 1.3 and have no issues with it. Anyone know if you can use Dirac with 1.3. The release notes indicated no. Have a great Christmas everyone with family and friends. Cherish this time and remember how good most of us here have it! I don't think that it's true, I received mine too in mid August and I have not been noticed yet, your kit was shipped last week and an other lounge member who has received his XMC-1 in September, just received his shipping notice today. I got my shipping notice today. Arrival December 29. (ugh!) Got my key last last Monday. Received my XMC-1 in early September. FYI Mel I searched and found your post on 8-19 where you said that you just received billing and shipping. My co worker and myself were about 2 weeks ahead of you with our billing/ship. If you havent already check MyUPS for shipments to your address you may be pleasantly surprised. Again in our experiences and others they shipped the kits without notifying people. I also see refernces that you may be international customer which would add to how long it takes receive as you already know. Patience, I still strongly believe yours will be coming soon if not already.
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Post by frenchyfranky on Dec 19, 2014 23:39:31 GMT -5
I don't think that it's true, I received mine too in mid August and I have not been noticed yet, your kit was shipped last week and an other lounge member who has received his XMC-1 in September, just received his shipping notice today. I searched and found your post on 8-19 where you said that you just received billing and shipping. My co worker and myself were about 2 weeks ahead of you with our billing/ship. If you havent already check MyUPS for shipments to your address you may be pleasantly surprised. Again in our experiences and others they shipped the kits without notifying people. I also see refernces that you may be international customer which would add to how long it takes receive as you already know. Patience, I still strongly believe yours will be coming soon if not already. I hope you are right and they shipped without noticed me.
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cawgijoe
Emo VIPs
"When you come to a fork in the road, take it." - Yogi Berra
Posts: 4,996
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Post by cawgijoe on Dec 20, 2014 7:12:49 GMT -5
Woke up this morning and see that I have received the e-mail with activation code! Yay!
No mic yet.
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Post by weigle2 on Dec 20, 2014 9:02:36 GMT -5
Woke up this morning and see that I have received the e-mail with activation code! Yay! No mic yet. Glad to hear it. So here is the $64K dollar question. I received my XMC-1 on 7/27/2014. I had to have my unit swapped out, and was smart enough to keep the mic/cable/manual that shipped with the replacement. The RMA email was included in the box returned stating I had done this and that I was also returning the Mic stand as the plastic clamp was broken. The question is, do you think this bumps me down to the bottom of the list as I have not gotten an activation code yet. I obviously can do withouth the Mic kit (basically have it) and tripod which I have coming from Monoprice already. I can see no logic to how Mic kits and activation codes are being shipped. So, I guess it sucks, for me, I just have to wait. PS: Emotiva doesn't even need to ship me anything. Just send a freaking email. Go figure.
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Post by bitzerjdb on Dec 20, 2014 9:17:43 GMT -5
My XMC-1 email came 8/21 and was delivered 8/27.
My Key and Mic arrived on Tuesday (this week).
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Post by LuisV on Dec 20, 2014 9:35:42 GMT -5
Thanks for that timeline bitzerjdb. I placed my order around 9/23, so it seems that my turn is getting close.
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Post by XTC on Dec 20, 2014 10:51:59 GMT -5
Thanks Emotiva for this awesome processor. Once they fix the audio lock / potential muting circuit issue introduced in 2.0 firmware I will be enthralled again for now I just rolled back to 1.3 and have no issues with it. Anyone know if you can use Dirac with 1.3. The release notes indicated no. You might try updating to the 2.0 firmware to run Dirac and after the filters upload re-install the version 1.3 firmware. My understanding is once the filters are loaded they won't be affected by firmware. I would try it myself but I'm still waiting for my mic kit and key. Please let us know if you try it and the results.
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morfious
Minor Hero
Putting the XMC-1 through its paces
Posts: 75
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Post by morfious on Dec 20, 2014 10:55:22 GMT -5
Another Timeline Data Point:
XMC-1 Reservation date: 10/26/2013 XMC-1 Shipping date: 9/23/2014 Dirac License key: 12/19/2014 Mic Shipping date: ? ? ? ?
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Post by frenchyfranky on Dec 20, 2014 11:55:55 GMT -5
Another Timeline Data Point: XMC-1 Reservation date: 10/26/2013 XMC-1 Shipping date: 9/23/2014 Dirac License key: 12/19/2014 Mic Shipping date: ? ? ? ? I feel forgotten. Clearly first in first out on the reservation list seems to be not respected. XMC-1 Reservation date: 04/12/2012 XMC-1 Shipping date: 08/19/2014 Dirac License key: none Mic Shipping date: none My XMC-1 email came 8/21 and was delivered 8/27. My Key and Mic arrived on Tuesday (this week).
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Post by bitzerjdb on Dec 20, 2014 12:45:36 GMT -5
My reservation date was 4-6-12 Another Timeline Data Point: XMC-1 Reservation date: 10/26/2013 XMC-1 Shipping date: 9/23/2014 Dirac License key: 12/19/2014 Mic Shipping date: ? ? ? ? I feel forgotten. Clearly first in first out on the reservation list seems to be not respected. XMC-1 Reservation date: 04/12/2012 XMC-1 Shipping date: 08/19/2014 Dirac License key: none Mic Shipping date: none My XMC-1 email came 8/21 and was delivered 8/27. My Key and Mic arrived on Tuesday (this week).
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Post by unclegit on Dec 20, 2014 21:59:24 GMT -5
Unexpected delivery - my Dirac kit No shipping email - UPS dropped the ball on that one. But they seem to be shipping on the day you get your key emailed. Off to pour a glass of single malt and get my calibration dance on Wife gave two thumbs up to the surprise - nicely done Emotiva, taking some of the heat off for yet another package of audio gear arriving
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Post by rogersch on Dec 21, 2014 0:57:41 GMT -5
Unexpected delivery - my Dirac kit No shipping email - UPS dropped the ball on that one. But they seem to be shipping on the day you get your key emailed. Off to pour a glass of single malt and get my calibration dance on Wife gave two thumbs up to the surprise - nicely done Emotiva, taking some of the heat off for yet another package of audio gear arriving Could you tell us when you ordered your XMC-1? And when was it delivered?
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Post by unclegit on Dec 21, 2014 1:19:51 GMT -5
I got "The Email" 7/30/14, it shipped 8/15/14 and I had it in my greasy paws 8/20/14.
BTW: at least in my room it's WELL worth the wait...
Simply incredible difference in sound clarity and soundstage - I'm finally getting what i paid for out of my Dynaudio's.
I've some room treatment panels on the way so I'll resweep after I get those mounted - I knew my room was crap acoustically, but holy hell what a difference Dirac has made to the experience At least in my system - I have a VERY challenging room.
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