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Post by Casey Leedom on Jun 28, 2018 10:36:26 GMT -5
Possibly, but I was mostly referring to the shear number of customers working through issues with the V3 HDMI board. Right now there appear to be something on the order of 20-30 "Extended BETA Testers" going at it. That's a small enough number that the Emotiva Staff can keep track of issues and track things through phone calls, etc. Imagine trying to manage this with several hundred customers going through the same thing. I think they're better off keeping the number of people working through these issues to a relatively small number till the bug count and newly reported bug rate drop a bit.
Casey
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Post by lrobertson on Aug 7, 2018 6:29:38 GMT -5
So hopefully a update is on its way considering the release date thread is locked out. Something must of devolved quickly.
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Post by rbk123 on Aug 7, 2018 8:19:54 GMT -5
considering the release date thread is locked out. Something must of devolved quickly. That's odd. It was locked earlier due to bad behavior than unlocked. Now it's relocked but unless they deleted the bad posts, the last page or 2 is pretty innocuous. |
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Post by lrobertson on Aug 7, 2018 8:23:52 GMT -5
The last post I saw that was heading a bad direction was gone so that may be it.
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Post by Bonzo on Aug 7, 2018 8:40:33 GMT -5
Yep, at least one post has been deleted.
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Post by lrobertson on Aug 15, 2018 7:43:16 GMT -5
Audio Affair seems to be taking orders saying the unit is 3-4 weeks out. I’m curious if this would upset Emotiva or if the release is really coming soon enough to suggest that.
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Post by davidl81 on Aug 15, 2018 8:21:46 GMT -5
Audio Affair seems to be taking orders saying the unit is 3-4 weeks out. I’m curious if this would upset Emotiva or if the release is really coming soon enough to suggest that. FWIW Dealers have been given many different on sale dates by someone (not sure who) at Emotiva. I don't think those are really firm dates, just more ball park ideas. I am sure Audio Affair is getting that release date from someone at Emotiva, but I would not say that it is firm at all. I can also tell you from personal experience that when supplies are tight Emotiva has separate distribution for direct to consumer sales and to re-sellers. Basically direct to consumer sales are shipped first and what ever extra inventory they have is then sent to re-sellers. This happened to me when I bought my DR-2 as I waited about one month for it, while if I had ordered it direct from Emotiva I would have gotten it within one week, It makes sense for Emotiva this way because they make a significantly larger profit on every direct to consumer sale then they do selling to re-sellers. |
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Post by Jessica on Aug 15, 2018 9:45:02 GMT -5
Audio Affair seems to be taking orders saying the unit is 3-4 weeks out. I’m curious if this would upset Emotiva or if the release is really coming soon enough to suggest that. FWIW Dealers have been given many different on sale dates by someone (not sure who) at Emotiva. I don't think those are really firm dates, just more ball park ideas. I am sure Audio Affair is getting that release date from someone at Emotiva, but I would not say that it is firm at all. I can also tell you from personal experience that when supplies are tight Emotiva has separate distribution for direct to consumer sales and to re-sellers. Basically direct to consumer sales are shipped first and what ever extra inventory they have is then sent to re-sellers. This happened to me when I bought my DR-2 as I waited about one month for it, while if I had ordered it direct from Emotiva I would have gotten it within one week, It makes sense for Emotiva this way because they make a significantly larger profit on every direct to consumer sale then they do selling to re-sellers. We don't have any memos for dealers or distributors confirming delivery time. We're careful that they receive the same message to communicate with customers. As soon as we have a confirmed date and more information, we'll share it with consumers and dealers alike. |
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Post by davidl81 on Aug 15, 2018 11:08:19 GMT -5
FWIW Dealers have been given many different on sale dates by someone (not sure who) at Emotiva. I don't think those are really firm dates, just more ball park ideas. I am sure Audio Affair is getting that release date from someone at Emotiva, but I would not say that it is firm at all. I can also tell you from personal experience that when supplies are tight Emotiva has separate distribution for direct to consumer sales and to re-sellers. Basically direct to consumer sales are shipped first and what ever extra inventory they have is then sent to re-sellers. This happened to me when I bought my DR-2 as I waited about one month for it, while if I had ordered it direct from Emotiva I would have gotten it within one week, It makes sense for Emotiva this way because they make a significantly larger profit on every direct to consumer sale then they do selling to re-sellers. We don't have any memos for dealers or distributors confirming delivery time. We're careful that they receive the same message to communicate with customers. As soon as we have a confirmed date and more information, we'll share it with consumers and dealers alike. When I say they have been given dates I did not mean to imply that there were given a firm date by someone at Emotiva or a memo that said "RMC-1 on sale date will be X/Y/ZZ", I was implying that their rep was told "hey we are close on the RMC and it may be out in June" etc. That info then gets taken by the re-seller and they (independent of Emotiva) run with it and start taking pre-orders etc. I think you guys are trying your best and some of the delays are out of your control. |
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Post by thrillcat on Aug 15, 2018 14:24:58 GMT -5
We don't have any memos for dealers or distributors confirming delivery time. We're careful that they receive the same message to communicate with customers. As soon as we have a confirmed date and more information, we'll share it with consumers and dealers alike. When I say they have been given dates I did not mean to imply that there were given a firm date by someone at Emotiva or a memo that said "RMC-1 on sale date will be X/Y/ZZ", I was implying that their rep was told "hey we are close on the RMC and it may be out in June" etc. That info then gets taken by the re-seller and they (independent of Emotiva) run with it and start taking pre-orders etc. I think you guys are trying your best and some of the delays are out of your control. Or the dealer is making it up completely. Maybe business is slow and a few preorders will help him make payroll. |
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Post by Jessica on Aug 15, 2018 17:13:13 GMT -5
When I say they have been given dates I did not mean to imply that there were given a firm date by someone at Emotiva or a memo that said "RMC-1 on sale date will be X/Y/ZZ", I was implying that their rep was told "hey we are close on the RMC and it may be out in June" etc. That info then gets taken by the re-seller and they (independent of Emotiva) run with it and start taking pre-orders etc. I think you guys are trying your best and some of the delays are out of your control. Or the dealer is making it up completely. Maybe business is slow and a few preorders will help him make payroll. We wouldn't recommend pre-paying for an RMC via a dealer at this point. We haven't started collecting payments and orders from consumers yet, and we recommend that they follow the same practice. There's a difference between an interested database and a full-on pre-order. Hope that helps! |
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Post by lrobertson on Aug 18, 2018 13:46:08 GMT -5
New poscast out. The RMC-1 will support 24 discrete balanced channels (hardware only) out of the gate via the expansion bays with new methods they can’t talk about yet to utilize them all in the future. Not sure if actual speaker layout options may take time to implement. Very close to release they say. RMC webpage will be up by the end of the month with all the details. I’m voting for a 15.1.8 and let me load up that front with speakers at 15 degree intervals. Unless it messes with a unison type of system anyone can get an external Dirac subwoofer processor if they want more.
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Post by skiman1 on Aug 18, 2018 14:43:04 GMT -5
Per latest podcast: RMC-1 expansion bay will allow for a 4 channel module for 4 XLR subwoofer outputs each separately controlled and fully independent. Which means that this feature will not be included 'out of the gate' and will cost extra.
"On the edge of releasing it"
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Post by lrobertson on Aug 18, 2018 14:57:11 GMT -5
I thought they were basically saying you could buy 2 out of the gate. Just won’t be supported for layouts till later. The only layout supported at first will be to apply 4 additional subs. Basically hardware available software not for other speaker configuration. Everyone should know expansions costs more or they wouldn’t be expansions. Basically might be relevant for 40% off customers. I’ll take 3 out of the gate even without channel support if I can apply discount.
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Post by AudioHTIT on Aug 18, 2018 17:43:45 GMT -5
I thought they were basically saying you could buy three out of the gate. Just won’t be supported for layouts till later. The only layout supported at first will be to apply 4 additional subs. Basically hardware available software not for other speaker configuration. Everyone should know expansions costs more or they wouldn’t be expansions. Basically might be relevant for 40% off customers. I’ll take 3 out of the gate even without channel support if I can apply discount. That’s wishful thinking at best, nothing implied the modules would be ready at launch, and further nothing would make me think that my discount would apply to add on modules, but nice thought. |
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Post by lrobertson on Aug 18, 2018 17:47:46 GMT -5
I literally thought they said the subwoofer module is ready at launch. Meaning you can buy 2 because the subwoofer module is the same as the modules for expanded layouts (one piece of hardware that will be expanded upon with firmware). I’ll have to re listen. Def wishful thinking on discount. Without a discount I’d just wait on available firmware but 90% certain they were implying the sub expansion which will be available is the same hardware that we would be using.
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Post by lrobertson on Aug 18, 2018 18:07:40 GMT -5
Just relistened and they did say out of the gate meaning at release the dsp with balanced output modules will be available (6:35 in). Basically firmware will only support 9.5.6 but I can own 24 channels just 8 won’t have support at first. Did I get that wrong? I’d want to know because I don’t want to buy 4 balanced sub outs if they are locked into that duty. I can only assume the brains of the unit tells them what they are so they can be utilized for the future layouts. So basically if they allow for package pricing with what modules we want on a single RMC webpage maybe we get a discount off the total.. here’s to hoping.
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Post by skiman1 on Aug 18, 2018 23:51:53 GMT -5
Whether or not the 4 sub module is available at the RMC-1 launch is important to those of us with 4 subs and a 40% card, which I understand is only good once.
Wonder how much this (or any other) module will be? |
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Post by jagman on Aug 19, 2018 0:18:12 GMT -5
Whether or not the 4 sub module is available at the RMC-1 launch is important to those of us with 4 subs and a 40% card, which I understand is only good once.
Wonder how much this (or any other) module will be? Like you I have a 40% off card. I'm really curious how this will play out. I have three XPA-5's and a 9.3.6 Atmos speaker layout ready to go. In addition to that I'm wired for 7 Auro-3D height channels plus VOG. Questions: 1. Will the 4 balanced output module be ready for release at the release of the RMC-1? 2. If available at the same time as the RMC-1 will the module be considered part of the pre-pro or a separate purchase (i.e. will it be eligible for the 40% discount)? 3. Will that same module be able to be used to drive other speakers and with non-subwoofer roles (e.g. Auro-3D channels) at some point in the future? 4. If the answer to all of those question is yes, can two of those modules be purchased from the get go so the RMC-1 is configured for 24 channels even though a future software update will be required to make use of all 24 channels? Obviously nobody has answers to any of those questions. We shall wait and see. |
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Post by Bonzo on Aug 19, 2018 0:43:54 GMT -5
Man I just wish there was one thread to follow instead of 3 or 4. 🤢
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