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Post by cleatus on Oct 9, 2016 14:47:41 GMT -5
thing just stopped outputting any sound. keeps saying no audio. have restarted and tried pulling all power to it also.
starts up normally as far as I can tell
sympoms:
- no sound whatsoever--powered speakers not even coming on
- wont leave "direct" mode unless in tuner. if you switch to dsp/neo in tuner, it will carryover, but still no sound
- not muted
- tried optical and hdmi--no change
- tried factory reset--no change
- tried dvd, ps3, cable and same results--nothing
I have a email in to emotive, but figured I would try here
was thinking of re flashing it, but cant find the files/installer on this site
any other ideas?
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KeithL
Administrator 
Posts: 9,929
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Post by KeithL on Oct 10, 2016 13:02:16 GMT -5
It's going to be either firmware or the power supply. Reflashing it would definitely be worth trying. The firmware is too big to attach here.... e-mail me at kLevkoff@emotiva.com
and I'll send you a link to download it. thing just stopped outputting any sound. keeps saying no audio. have restarted and tried pulling all power to it also. starts up normally as far as I can tell sympoms: - no sound whatsoever--powered speakers not even coming on - wont leave "direct" mode unless in tuner. if you switch to dsp/neo in tuner, it will carryover, but still no sound - not muted - tried optical and hdmi--no change - tried factory reset--no change - tried dvd, ps3, cable and same results--nothing I have a email in to emotive, but figured I would try here was thinking of re flashing it, but cant find the files/installer on this site any other ideas? |
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Post by cleatus on Oct 10, 2016 13:58:18 GMT -5
email sent.
If it turns out to be power supply, do I have any options? Or its it kaput?
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KeithL
Administrator
Posts: 9,929
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Post by KeithL on Oct 10, 2016 14:44:12 GMT -5
If it's the power supply, it will have to come back here for repair. email sent. If it turns out to be power supply, do I have any options? Or its it kaput? |
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kdp
Seeker Of Truth
Posts: 3 
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Post by kdp on Jul 10, 2017 9:17:43 GMT -5
If it's the power supply, it will have to come back here for repair. email sent. If it turns out to be power supply, do I have any options? Or its it kaput? Hello, After *almost* 10 years of *almost* fault-free service, my UMC-1 suddenly decided to not play the centre channel. it's not an amp or cable or speaker issue, as switching around the connections confirmed. seems like firmware issue/ hardware issue. I would want to reflash to confirm. unfortunately, We have moved to windows 10 and while I got the software to load on the laptop, it is not recognising the UMC-1 so I am not being able to reflash. Is there anything I need to do differently for windows 10? Or, do you have a windows 10 friendly version? and a copy of the latest firmware (in case I dont have the most current one) Keith, I will be mailing you as well. thanks |
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kdp
Seeker Of Truth
Posts: 3
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Post by kdp on Aug 4, 2018 10:53:50 GMT -5
Hello, Tried “reflashing” today.  But post flashing dsp I get this when I switch it on. And the PC is not recognising the connection with umc-1 Any suggestions in how to proceed? |
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