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Post by Porscheguy on Jan 19, 2017 17:08:39 GMT -5
They may be right if...and it is a big if...your router is working right. I learned mine was not. It was having intermittent issues that led to lagging response. Not enough to drop the signal totally but cause delays. Eventually, 1 or 2 of the hardwired line outs could not be counted on at all. At that point, I replaced the router and all was good...great, in fact. Mark Did you enter your wireless details into their controller, if not, then the only way they are communicating is with the Sonos mesh network. This is how Sonos explains it, the "Boost is ideal for any home where wireless connectivity is a serious problem. Bypasses your temperamental WiFi to create a separate high-performance wireless network just for Sonos speakers." Aka, Sonosnet, the Sonos mesh network. Here's more info: sonos.custhelp.com/app/answers/detail/a_id/3046/~/choosing-between-a-standard-and-boost-setupYou can test connectivity by turning the wireless portion of your router off, plug one Sonos speaker into an ethernet port and run the controller from a system that is also plugged in via ethernet. Make sure the controller "sees" all of your Sonos speakers and then see how your Sonos speakers react to streaming audio. Any drop outs, enable wireless on the router and enable wireless within the Sonos controller. If you still have issues, disable wireless in the controller and try a Sonos Boost. With the Boost I can place a Play:3 on my patio and stream all day long without issue. Without the Boost, the controller doesn't see that speaker. I never tried wireless as I don't want that traffic on my network. I'm not sure what I've done. I spent two sessions of at least 2 hours each with an elevated support tier person and his only comment was there was a lot of interference in my home. Even in rooms devoid of mostly anything electronic there were still high levels of interference. For instance I have a Play 5 in my kitchen on a top of a China Boy that has lights. Those lights interfered with the signal. Remember, works fine with 3-4 zones, works fine with "less than lossless" files in party mode. Works fine streaming even HiRez like Deezer. But with anything burned lossless from a CD, it can't transmit enough data to all 8 zones - or even 6. Their final comment was "everyones wireless environment" is different. ?? |
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klinemj
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Post by klinemj on Jan 19, 2017 17:56:42 GMT -5
Odd...
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KeithL
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Post by KeithL on Jan 19, 2017 18:06:54 GMT -5
One hint..... The frequencies used by WiFi and other wireless gadgets are almost line-of-sight. This means that the signals are blocked to some degree by anything metal. (Screen doors, metal bookends, metal lamps, and metal wires or pipes in the wall.) I assume Sonos "mesh network" really uses a mesh system, so each device can talk to multiple other devices. HOWEVER, each individual device is still going to be subject to being blocked locally by metal objects (even small ones). They will also be blocked or interfered with by active electronic devices (like a TV). Therefore, you MAY find that you can improve the situation by moving one or more of your Sonos devices. Even moving a few of them a few inches to the left or right may help. And, moving one or two of them UP, where they are less obstructed by furniture and in-wall wiring, may help a lot. It's going to be a matter of trial and error - but it couldn't hurt to try. If you're going through a standard WiFi router, you can also purchase an external antenna for most of them. (It's an antenna with its own base, and an extension cable, that you can locate up high, near the ceiling, where there is less stuff to block it.) This will often get you a stronger and more reliable signal. (Of course, you could also consider a more powerful or fancier router.) Did you enter your wireless details into their controller, if not, then the only way they are communicating is with the Sonos mesh network. This is how Sonos explains it, the "Boost is ideal for any home where wireless connectivity is a serious problem. Bypasses your temperamental WiFi to create a separate high-performance wireless network just for Sonos speakers." Aka, Sonosnet, the Sonos mesh network. Here's more info: sonos.custhelp.com/app/answers/detail/a_id/3046/~/choosing-between-a-standard-and-boost-setupYou can test connectivity by turning the wireless portion of your router off, plug one Sonos speaker into an ethernet port and run the controller from a system that is also plugged in via ethernet. Make sure the controller "sees" all of your Sonos speakers and then see how your Sonos speakers react to streaming audio. Any drop outs, enable wireless on the router and enable wireless within the Sonos controller. If you still have issues, disable wireless in the controller and try a Sonos Boost. With the Boost I can place a Play:3 on my patio and stream all day long without issue. Without the Boost, the controller doesn't see that speaker. I never tried wireless as I don't want that traffic on my network. I'm not sure what I've done. I spent two sessions of at least 2 hours each with an elevated support tier person and his only comment was there was a lot of interference in my home. Even in rooms devoid of mostly anything electronic there were still high levels of interference. For instance I have a Play 5 in my kitchen on a top of a China Boy that has lights. Those lights interfered with the signal. Remember, works fine with 3-4 zones, works fine with "less than lossless" files in party mode. Works fine streaming even HiRez like Deezer. But with anything burned lossless from a CD, it can't transmit enough data to all 8 zones - or even 6. Their final comment was "everyones wireless environment" is different. ?? |
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Post by LuisV on Jan 19, 2017 20:18:19 GMT -5
Did you enter your wireless details into their controller, if not, then the only way they are communicating is with the Sonos mesh network. This is how Sonos explains it, the "Boost is ideal for any home where wireless connectivity is a serious problem. Bypasses your temperamental WiFi to create a separate high-performance wireless network just for Sonos speakers." Aka, Sonosnet, the Sonos mesh network. Here's more info: sonos.custhelp.com/app/answers/detail/a_id/3046/~/choosing-between-a-standard-and-boost-setupYou can test connectivity by turning the wireless portion of your router off, plug one Sonos speaker into an ethernet port and run the controller from a system that is also plugged in via ethernet. Make sure the controller "sees" all of your Sonos speakers and then see how your Sonos speakers react to streaming audio. Any drop outs, enable wireless on the router and enable wireless within the Sonos controller. If you still have issues, disable wireless in the controller and try a Sonos Boost. With the Boost I can place a Play:3 on my patio and stream all day long without issue. Without the Boost, the controller doesn't see that speaker. I never tried wireless as I don't want that traffic on my network. I'm not sure what I've done. I spent two sessions of at least 2 hours each with an elevated support tier person and his only comment was there was a lot of interference in my home. Even in rooms devoid of mostly anything electronic there were still high levels of interference. For instance I have a Play 5 in my kitchen on a top of a China Boy that has lights. Those lights interfered with the signal. Remember, works fine with 3-4 zones, works fine with "less than lossless" files in party mode. Works fine streaming even HiRez like Deezer. But with anything burned lossless from a CD, it can't transmit enough data to all 8 zones - or even 6. Their final comment was "everyones wireless environment" is different. ?? Not that I know better / more than Sonos tech support, but did you check the settings in the controller or iOS app? I'm on a Mac, and use an iPhone so the Windows version and other phone apps might look different. Check under Advanced, Wireless Settings:   If wireless is enabled, try removing the settings and then connect one Sonos speaker via ethernet to your router or network switch. The controller and or app, should find the speaker again (you might have to press the blinking white button on the speaker) and then see if Sonosnet is any better for you... that's the Sonos mesh network. If so, then try streaming to multiple speakers until you experience a drop out or issue. Then go from there. It could be your environment, maybe not. If streaming via Sonosnet works to multiple speakers and you hit a threshold before all are added and working properly, then you might need the Sonos Boost. I'm going on my personal experience from using a Sonos Boost and not wifi. My music is stored on my NAS that is connected via an aggregated ethernet connection... high level that means two ethernet cables connect my NAS to my network and on the switch, both ports are "linked" together to help with throughput. |
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Post by LuisV on Jan 19, 2017 20:24:37 GMT -5
I didn't see Keith's post... he's correct. Sonosnet is a "mesh" network between the Sonos speakers, so moving them closer could improve things and therefore why the Boost "could" help as it's a better "amplifier" with dedicated antennas. Same reason why I don't like the new mesh routers. You can't place the mesh antennas too far away from each other as the same limitations come into play... loss of signal.
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klinemj
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Post by klinemj on Jan 19, 2017 21:39:06 GMT -5
With my system, all of my Sonos units are typically contained within a 30' x 30' area, but spread over a 3 story space. The sound, thanks to hardwiring, extends as far as 75' away from this main area where the Sonos mesh is focused. There is a lot of metal (structural supports and such, HVAC ducting, etc.), Wiring, wood, and distance between the Sonos units. And, 3 of my 8 units are hardwired. Maybe all that helps mine work well. But, I never have issues anywhere now. And, of course, my router has lots of those cool antenna thingies...a good thing to have.
Mark
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Post by wizardofoz on Jan 20, 2017 6:03:56 GMT -5
I put Sonos in the basket as Bose...wouldn't touch or recommend either in any of my installations...over rated, over priced and not the best sound. But that's just IMHO
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klinemj
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Post by klinemj on Jan 20, 2017 6:10:28 GMT -5
I put Sonos in the basket as Bose...wouldn't touch or recommend either in any of my installations...over rated, over priced and not the best sound. But that's just IMHO Ever heard one with an outboard DAC? Ever lived with one? Mark |
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Post by brand on Jan 20, 2017 8:38:39 GMT -5
With my system, all of my Sonos units are typically contained within a 30' x 30' area, but spread over a 3 story space. The sound, thanks to hardwiring, extends as far as 75' away from this main area where the Sonos mesh is focused. There is a lot of metal (structural supports and such, HVAC ducting, etc.), Wiring, wood, and distance between the Sonos units. And, 3 of my 8 units are hardwired. Maybe all that helps mine work well. But, I never have issues anywhere now. And, of course, my router has lots of those cool antenna thingies...a good thing to have. Mark Hardwiring makes a huge difference with Sonos. I have a 1000/1000Mbit connection and I'm running a RT-AC88U and 4 Sonos units in a fairly small apartment. With wired units everything is instant even Spotify or Tidal. Wireless is a different story (except for files on my NAS those play instantly). I've been thinking about wiring all units because of it. I might give the Boost a shot first but I can't see it make much of a difference. wizardofoz What do you install instead of Sonos? |
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Post by wizardofoz on Jan 20, 2017 10:21:35 GMT -5
I put Sonos in the basket as Bose...wouldn't touch or recommend either in any of my installations...over rated, over priced and not the best sound. But that's just IMHO Ever heard one with an outboard DAC? Ever lived with one? Mark Ive repaired enough of them, and installed a few to know I don't ever want to see another one that I have to do either for - god forbid having to own or live with one...just my opinion.. |
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klinemj
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Post by klinemj on Jan 20, 2017 12:37:44 GMT -5
Ever heard one with an outboard DAC? Ever lived with one? Mark Ive repaired enough of them, and installed a few to know I don't ever want to see another one that I have to do either for - god forbid having to own or live with one...just my opinion.. If you have heard one with an outboard DAC, you know it sounds as good as the DAC can. And, if you have not lived with one, it would be hard to understand why some of us feel the price is worth it. Mark |
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Post by monkumonku on Jan 20, 2017 12:54:35 GMT -5
Ive repaired enough of them, and installed a few to know I don't ever want to see another one that I have to do either for - god forbid having to own or live with one...just my opinion.. If you have heard one with an outboard DAC, you know it sounds as good as the DAC can. And, if you have not lived with one, it would be hard to understand why some of us feel the price is worth it. Mark I've had a Sonos system for several years and it has worked flawlessly from day one. I use only the streaming devices, not their speakers and also use an outboard DAC but I think the Sonos DAC is fine, too. Sonos devices are not cheap but I've found them to be reliable. They just work like they are supposed to work. The drawback to Sonos is the resolution capability for streaming files is no more than CD quality. However, I believe the mix and engineering of the songs are far more important than the playback resolution. To me, going higher than 44/16 is overrated. It's nice but the way the recording was done in the first place matters more. |
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Post by Porscheguy on Jan 22, 2017 12:38:29 GMT -5
I'm not sure what I've done. I spent two sessions of at least 2 hours each with an elevated support tier person and his only comment was there was a lot of interference in my home. Even in rooms devoid of mostly anything electronic there were still high levels of interference. For instance I have a Play 5 in my kitchen on a top of a China Boy that has lights. Those lights interfered with the signal. Remember, works fine with 3-4 zones, works fine with "less than lossless" files in party mode. Works fine streaming even HiRez like Deezer. But with anything burned lossless from a CD, it can't transmit enough data to all 8 zones - or even 6. Their final comment was "everyones wireless environment" is different. ?? Not that I know better / more than Sonos tech support, but did you check the settings in the controller or iOS app? I'm on a Mac, and use an iPhone so the Windows version and other phone apps might look different. Check under Advanced, Wireless Settings: View Attachment View AttachmentIf wireless is enabled, try removing the settings and then connect one Sonos speaker via ethernet to your router or network switch. The controller and or app, should find the speaker again (you might have to press the blinking white button on the speaker) and then see if Sonosnet is any better for you... that's the Sonos mesh network. If so, then try streaming to multiple speakers until you experience a drop out or issue. Then go from there. It could be your environment, maybe not. If streaming via Sonosnet works to multiple speakers and you hit a threshold before all are added and working properly, then you might need the Sonos Boost. I'm going on my personal experience from using a Sonos Boost and not wifi. My music is stored on my NAS that is connected via an aggregated ethernet connection... high level that means two ethernet cables connect my NAS to my network and on the switch, both ports are "linked" together to help with throughput. Thanks, did all that. Did about everything. Took the router completely out go the chain but it made no difference. |
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Post by jolaca on Jan 22, 2017 13:23:17 GMT -5
I also have sonos all around my house (1connect, 1play3, 1play5 and 2sonos amps). I really enjoy Sonos and works flawlessly for me. I also have some of them wired and others not. Even not wired ones play my lossless collection fine from my NAS, so I'm sorry to hear that you're having trouble, Porscheguy. As others told you this just shouldn't happen, mine's very reliable. Maybe, if you've tried almost everything, there's something broken. As you have many Sonos devices I would try them one by one, maybe one's broken and you can find it this way. ;-)
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klinemj
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Post by klinemj on Jan 22, 2017 14:45:42 GMT -5
PorscheguyJolaca raises a good point...just as I had an issue with Sonos driven by a faulty router port that was at first intermittently working, it could be yours may be due to one of your units having an issue. If the issue you have is repeatable, one by one, take one out of the system and see if things clear up. Mark
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Post by Porscheguy on Jan 22, 2017 16:50:47 GMT -5
I also have sonos all around my house (1connect, 1play3, 1play5 and 2sonos amps). I really enjoy Sonos and works flawlessly for me. I also have some of them wired and others not. Even not wired ones play my lossless collection fine from my NAS, so I'm sorry to hear that you're having trouble, Porscheguy. As others told you this just shouldn't happen, mine's very reliable. Maybe, if you've tried almost everything, there's something broken. As you have many Sonos devices I would try them one by one, maybe one's broken and you can find it this way. ;-) Let me know when you get to 8 zones  |
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klinemj
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Post by klinemj on Jan 22, 2017 17:49:30 GMT -5
I also have sonos all around my house (1connect, 1play3, 1play5 and 2sonos amps). I really enjoy Sonos and works flawlessly for me. I also have some of them wired and others not. Even not wired ones play my lossless collection fine from my NAS, so I'm sorry to hear that you're having trouble, Porscheguy. As others told you this just shouldn't happen, mine's very reliable. Maybe, if you've tried almost everything, there's something broken. As you have many Sonos devices I would try them one by one, maybe one's broken and you can find it this way. ;-) Let me know when you get to 8 zones I am...no issues. Mark |
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Post by lvdude on May 21, 2017 20:21:07 GMT -5
Hey Mark/All:
I'm getting ready to pull the trigger on a Sonos based system for my house. What are your thoughts on using Connects with the new 8 channel Emotiva A-800 amp to drive 4 sets of the Emotiva UAC-8.2's. I have these ceiling mounted in various rooms.
Would the ConnectAmp be better?
What DAC system are you using for your Connects? I assume there is a noticeable difference?
Lastly, wouldn't it be great if the Emotiva A-800 was controllable from an iOS app? With the common bus feature, you could use the app to control the on/off/volume for each zone. You would not have to buy a $349 Connect for each zone (they should really be only about $150 each). Yes, you would lose the ability to have different content playing in different zones, but for some of us empty-nesters, that is not important.
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