doozer
Seeker Of Truth
Posts: 8
|
Post by doozer on Jul 1, 2019 18:31:55 GMT -5
Reposting from the "Surround Sound Processors and Pre / Pros" forum:
Hi All,
I have the following setup for running the Atmos/DTS-X demo files (.MKV):
Nvidia Shield (Running Kodi 18.3) -> RMC-1
If I play any demo file (in fact any Atmos/DTS-X media), the RMC-1 takes a good many seconds to detect the audio codec and start playing it. Meanwhile, the video has already been running and so you miss the start of the audio.
I'm wondering if there's any settings in Kodi or perhaps the Shield that allow it to negotiate the audio before playback begins?
Anyone else dealing with this problem with other media source devices?
Matt.
|
|
|
|
Post by enricoclaudio on Jul 1, 2019 18:44:28 GMT -5
That was for the XMC-1 V3 HDMI Board which BTW, still has issues. Do you recall how long it was until they did actually give an update? I know it wasn't the first week as promised. I want to say it was like a month or something longer. Yes, still with the problems, like 1-½ years later, right? Wow. We never got any public updates. Maybe a post from Keith every firmware release addressing the firmware fixes. After that podcast promise, on every following podcast they only mentioned how great the V3 HDMI Board was performing and how fast they were selling them, like hotcakes. Mean while, users dealing with every kind of issues, like banding with HDR and Dolby Vision content, audio drop outs, eternal input switching timing, etc. Most of the glitches (80% maybe) were resolved after 8 months of release and 8 firmware updates, some of the firmware updates were Beta and only a few got them, me included. Lonnie was very communicative with me all the time and he always emailed me beta firmwares to test. More than a year have passed and still the V3 HDMI Board is not performing 100%. I gave up after V5.7 firmware and sold my XMC-1 a couple of weeks ago. Those who think that Emotiva is going to resolve the RMC-1 glitches any time soon, well you better adjust your seatbelt in the tightest position because you are going to have the ride of your life. |
|
|
|
Post by thrillcat on Jul 1, 2019 19:07:13 GMT -5
You act like we work there. You don't know what kind of updates the engineering team is giving management. Unless, is this Dan's burner account? Lonnie? I apologize for this misunderstanding. I know and totally understand that everyone who has responded to me does not work for Emotiva. Their opinions are every bit as valid and useful as mine.
I am suggesting that in the current situation, customers might be better served with regular (weekly) updates. I am not claiming this is true, just something that the company might want to consider. (I believe they are aware and scan this board from time to time.) I understand the counter arguments or "reasons" why this is not happening. I just don't agree with them.
As with all companies, Emotiva will do what they think is best for their company and live with the results of their actions. I only offer my opinion as one customer.
And I agree, communication could and should be better. But to say that they're not able to clarify, organize and coordinate workflows because they're not giving updates to customers is a little much. |
|
|
|
Post by bryanzim on Jul 1, 2019 19:49:05 GMT -5
The reason I decided to return the RMC-1 was the continued issues after FW 1.3, and Emotiva's insistence that most of the problems were resolved. I was having multiple sync issues which required turning on and off various devices, and pops in almost all formats from HTPC. Also, FW 1.3 broke ARC from TV for such things as Netflix/Amazon Prime.
I continue to have problems with the XMC-1 with HDMI V3 board especially with sync issues where I have to power off and on the unit several times in a day after switching between different playback formats on the HTPC. None of these issues were present before the HDMI V3 board. My fear is that the XMC-2 which will most likely contain the same HDMI V3 board will have the same sync issues.
While the lack of progress and reports was disappointing, the lack of acknowledgement of issues or reproducibility of issues is much more concerning. This may point to a wide variance in quality with some people getting working units and others getting forever problemed ones. While I still have a lot of Emotiva equipment (AMPS), I am now soured for processors at the time being.
|
|
|
|
Post by jbuccino on Jul 1, 2019 20:55:33 GMT -5
I apologize for this misunderstanding. I know and totally understand that everyone who has responded to me does not work for Emotiva. Their opinions are every bit as valid and useful as mine.
I am suggesting that in the current situation, customers might be better served with regular (weekly) updates. I am not claiming this is true, just something that the company might want to consider. (I believe they are aware and scan this board from time to time.) I understand the counter arguments or "reasons" why this is not happening. I just don't agree with them.
As with all companies, Emotiva will do what they think is best for their company and live with the results of their actions. I only offer my opinion as one customer.
And I agree, communication could and should be better. But to say that they're not able to clarify, organize and coordinate workflows because they're not giving updates to customers is a little much. I did not say that at all and I had no intention of implying that Emotiva are not able to clarify, organize and coordinate work. I simply said that regular updates helps me do that. |
|
|
|
Post by thrillcat on Jul 1, 2019 21:46:54 GMT -5
Maybe just me but Ide rather they be working on the firmware than being distracted updating ..[its not a large group of engineers  ] Especially when they mentioned a quote " big firmware update in 10 days" in the last quite recent podcast and you understand that Emo don't exactly have a history of piecemeal 1 thing at a time firmware updates  When they say to paraphrase; ''major breakthroughs getting rid of rough edges" that sounds promising when addressing pops ;clicks and squawks  I have found that the discipline of regular updates actually helps clarify, organize and coordinate work and improve results. But that's me. Emotiva have obviously chosen a different path and I wish them success. 🤔 |
|
|
|
Post by jbuccino on Jul 1, 2019 22:07:04 GMT -5
I have found that the discipline of regular updates actually helps clarify, organize and coordinate work and improve results. But that's me. Emotiva have obviously chosen a different path and I wish them success. 🤔 Exactly. I clearly said that " I have found..." and " But that's me." I did not write or imply that this is the only way to help clarify, organize and coordinate work. I said it works for me. |
|
klinemj
Emo VIPs 
Official Emofest Scribe
Posts: 15,094
|
Post by klinemj on Jul 1, 2019 22:36:03 GMT -5
Exactly. I clearly said that " I have found..." and " But that's me." I did not write or imply that this is the only way to help clarify, organize and coordinate work. I said it works for me. I have also found it works for me. I find that when I take efforts to communicate my status to others, I find holes in my own thinking...ones I can patch by adjusting my plans. And I also find out what I thought I knew that I really don't know. Mark |
|
|
|
Post by cwt on Jul 1, 2019 23:00:37 GMT -5
I have found that the discipline of regular updates actually helps clarify, organize and coordinate work and improve results. But that's me. Emotiva have obviously chosen a different path and I wish them success. Certainly regular updates would be reasonable but the latest call for updates was timed without any apparent reference to what was said in the podcast [ if that counts at all any more ? ] Its not a large company at this juncture and its noted that its Lonnie [lead engineer] who has to divide his time here . Anyway if you listen to the podcast you will see a number of new recruits have joined the ship ; a good sign to some  Not the sign of a company going under incidentally according to some posts around here [not you ]Especially considering the effects of the xxx 25% tariff Emo have just been hit with and mostly absorbed .. On the other hand glossing over the RMC1'S failings leaves a bad taste in any prospective owners mouth ..and those new employees were not assigned to engineering |
|
|
|
Post by jbuccino on Jul 1, 2019 23:19:50 GMT -5
Exactly. I clearly said that " I have found..." and " But that's me." I did not write or imply that this is the only way to help clarify, organize and coordinate work. I said it works for me. I have also found it works for me. I find that when I take efforts to communicate my status to others, I find holes in my own thinking...ones I can patch by adjusting my plans. And I also find out what I thought I knew that I really don't know. Mark I totally agree. I also find that it helps me avoid inside-out thinking and forces me to think about what my customers value. |
|
ccm
Minor Hero
Posts: 21
|
Post by ccm on Jul 3, 2019 8:39:58 GMT -5
Anyone having better luck with IP control? I have my Control4 installer coming to program the RMC into my system after the 4th holiday week, hoping to get some feedback so I don't waste his time (and my $) with some buggy IP control situation that is half-baked....
I'm using a Control4 EA-5 and sending commands to the RMC-1 via IR cable in the rear of the RMC-1 and have no issues. The Emotiva Remote can still be used via IR to the front with no issues as well.
|
|
|
|
Post by AudioHTIT on Jul 3, 2019 10:36:51 GMT -5
I'm using a Control4 EA-5 and sending commands to the RMC-1 via IR cable in the rear of the RMC-1 and have no issues. The Emotiva Remote can still be used via IR to the front with no issues as well. Good option, didn’t know Control4 also supports wired IR, I’m using that between my Harmony Hub and XMC-1 (with all its IR receivers turned off). I tried to get Harmony to add the IP command set for the XMC-1, but they declined. It’s great when gear supports both wired IR and IP, was sorry to see Oppo drop wired IR on the 203. From the other comments though, it sounds like the RMC-1 should also work well with IP control. |
|
|
|
Post by hsamwel on Jul 3, 2019 16:49:18 GMT -5
Today I watched a bluray movie called Cold Pursuit with Liam Neeson. It has an DTS MA 5.1 track.
I send it through hdmi bitstream from Oppo 103.
I got this really strange sound from the surrounds, a screeching robotic sound.
If I change Oppo to decode to lpcm the sound is just fine. No matter what audio mode I changed to this sound was still there
through bitstream. I have not had this happen to me before, running any sound format including DTS MA.
Is this a known problem?
I’m on firmware 1.3 btw.
|
|
|
|
Post by cwt on Jul 4, 2019 4:58:05 GMT -5
I got this really strange sound from the surrounds, a screeching robotic sound. If I change Oppo to decode to lpcm the sound is just fine. No matter what audio mode I changed to this sound was still there through bitstream. I have not had this happen to me before, running any sound format including DTS MA. Is this a known problem? Quite a few have reported this hsamwel ; possibly a buffering problem or data timing into the griffin lite dsp's . Unnerving when you have fragile tweeters ; certainly needs to be eradicated ; Cary audio had a similar staccato distortion with the Cary 11a at one stage and it had no relation to the volume control either I would let your bd player decode to lpcm in the interim before the next firmware ;just to be safe if inclined |
|
doozer
Seeker Of Truth
Posts: 8
|
Post by doozer on Jul 4, 2019 21:38:18 GMT -5
I'm using a Control4 EA-5 and sending commands to the RMC-1 via IR cable in the rear of the RMC-1 and have no issues. The Emotiva Remote can still be used via IR to the front with no issues as well.
Is the 3.5mm wired IR a stereo or mono cable?
|
|
ccm
Minor Hero
Posts: 21
|
Post by ccm on Jul 4, 2019 22:11:15 GMT -5
I'm using a Control4 EA-5 and sending commands to the RMC-1 via IR cable in the rear of the RMC-1 and have no issues. The Emotiva Remote can still be used via IR to the front with no issues as well.
Is the 3.5mm wired IR a stereo or mono cable?
Mono Cable |
|
|
|
Post by aswiss on Jul 5, 2019 9:04:17 GMT -5
10 (working) days passed - still no News about new FW 1.4.
very sad - another week to wait.
|
|
|
|
Post by aswiss on Jul 5, 2019 9:08:02 GMT -5
Today I watched a bluray movie called Cold Pursuit with Liam Neeson. It has an DTS MA 5.1 track. I send it through hdmi bitstream from Oppo 103. I got this really strange sound from the surrounds, a screeching robotic sound. If I change Oppo to decode to lpcm the sound is just fine. No matter what audio mode I changed to this sound was still there through bitstream. I have not had this happen to me before, running any sound format including DTS MA. Is this a known problem? I’m on firmware 1.3 btw. From time to time - a hard reboot is needed to have everything running.
Each time i use SACD - everything else is the sounding strange, far away etc.
After e cold reboot everythings runs fine. it's also whe you modify something in the setup - a boot will help to get it run.
hdmi-ARC is sometimes working (when I use it from boot) - sometimes not. Will switch over to optical as the TV cannot Atmos anyway.
|
|
|
|
Post by hsamwel on Jul 6, 2019 4:48:38 GMT -5
Today I watched a bluray movie called Cold Pursuit with Liam Neeson. It has an DTS MA 5.1 track. I send it through hdmi bitstream from Oppo 103. I got this really strange sound from the surrounds, a screeching robotic sound. If I change Oppo to decode to lpcm the sound is just fine. No matter what audio mode I changed to this sound was still there through bitstream. I have not had this happen to me before, running any sound format including DTS MA. Is this a known problem? I’m on firmware 1.3 btw. From time to time - a hard reboot is needed to have everything running.
Each time i use SACD - everything else is the sounding strange, far away etc.
After e cold reboot everythings runs fine. it's also whe you modify something in the setup - a boot will help to get it run.
hdmi-ARC is sometimes working (when I use it from boot) - sometimes not. Will switch over to optical as the TV cannot Atmos anyway.
I have not had not had such serious problems that have needed a reboot. This bluray movie I had problems with worked fine the next day. Without a reboot, just restart of all devices connected. I’m waiting for my 4k bluray player to come back from repair. But until then I have tested AppleTV Itunes and Netflix streaming, playing normal blurays including atmos tracks, sacd through hdmi and alot of fantastic sounding music through balanced in. Not many problems really. Unless you count in slow interface, very slow input/mode change. Some less serious problems with remote signals not being handled everytime by rmc. This experience is only from firmware 1.3. I guess it was alot buggier before. |
|
|
|
Post by goozoo on Jul 6, 2019 10:05:54 GMT -5
It really seems like the early models are riddled with more problems than later production ones for some reason (considering that they are the exact same thing). Mine was one of the early ones and was doing OK till yesterday when it decided to lower the output on its’ own and could not get it back. Retracing my steps it seemed like it started when I adjusted the output level of the HDMI input to try and compensate for the very compressed sound at near reference levels. Once I put it back to maximum it made no difference. I had to play back at 0dB or +11dB to get near the same volume. Hard reboot had no effect. Finally shut it off and will try again when I have some time. I’m sure the problem is non reproducible and that it must be my other equipment (EXTREME SARCASM).
This was it for me with this processor and I will not be keeping it once I settle on what I want my next one to be. We have also decided to delete Emotiva from our recommended list of vendors (for a variety of reasons). I think they have done irreparable damage to their reputation with the release of this product (and lack of timely updates); and have pretty much lost every enthusiast that ever was excited about the RMC1!
|
|
] Especially when they mentioned a quote " big firmware update in 10 days" in the last quite recent podcast and you understand that Emo don't exactly have a history of piecemeal 1 thing at a time firmware updates 
Not the sign of a company going under incidentally according to some posts around here [not you 
