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Post by dimora on Oct 22, 2019 15:11:00 GMT -5
Update to the update. Second unit arrived yesterday. I did a slow burn hooking everything up. First just power, let it get acclimated to my climate (lol) then my blu-ray player, tested...ok, moved to my HTPC...all ok. I set up the speakers etc, and played my first disc. Avenger End game....no center channel...WTF...so I went into settings to make sure I hadn't turned it off...nope...checked levels on the center...yup I have pink noise....went back to End game and Center sound was there....who knows why but all good right now. I've had that happen before; I had to switch inputs to something else then switch back. Another time my AppleTV4K was doing the same thing while streaming a Vudu movie...all was well, but no center channel. I messed with stuff in the Apple TV and fixed it. Can;t remember what finally fixed it, but it's all good now.
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Post by goozoo on Oct 22, 2019 15:52:04 GMT -5
Please give us an update on the subwoofer expansion module...like this one shown at CEDIA 2018 by Dan. Is this a real thing or a visual mock-up? If it's real, when can I buy one? Looks so enticing doesn’t it. Unfortunately like with most things Emotiva, it’s just show and tell. Apparently it’s a lot more involved adding channels than they initially thought. The chipset could initially only do 9.1.6. So a lot of promises and hype before the technology was there. I know Keith has confirmed that they are actively working on it but looks like it will be a streaming module and not sub expansion to start. They also want to do DTS:X Pro but I don’t think that will happen either until their chipset can go beyond 16 channels.
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Post by hsamwel on Oct 22, 2019 16:24:59 GMT -5
My specific issue is that the JVC600 projector in standby (off) is controlling what EDID the RMC-1 is sending back to the source device when 2 displays are connected to RMC-1 ... one active and one in standby. If the RMC-1 output 1 and 2 design were optimal, it would allow the owner to choose from: 1. Output 1 only: RMC-1 passes EDID from display connected to RMC-1 Output1 to Source Device. 2. Output 2 only: RMC-1 passes EDID from display connected to RMC-1 Output2 to Source Device. 3. Output 1 and 2 simultaneously: RMC-1 passes lowest common denominator EDID from both displays to source device. This allows both devices to simultaneously display a picture. Right now, RMC-1 only does 3 ... and does it marginally well because the second display in standby (off) can send EDID info to and through RMC-1's splitter mode design ... and force the "lowest common denominator" EDID to be passed along to the source device. @keithl agrees with this and said if this situation occurs, use only 1 RMC-1 output connected to an external matrix switch. Use the matrix switch to control which of 2 displays are connected to RMC-1 Output (2?). Done this with Vertex2. HD Fury products handle "splitter" EDID in 2 modes: a. Matrix Mode (1 and 2 above): 2x2 or 4x2 splitters that can send Inputs mutually exclusive to either Output1 or Output2 b. Automix mode (3 above): 2x2 or 4x2 splitters that can send any Input to both Output1 and Output2 simultaneously using a pre-selected "lowest common denominator". HDfury Integral (2x2), Integral2 (2x2), Vertex(2x2) and Vertex2(4x2) all do this. HDfury is a video centric company. EMO is audio centric. So I've given up trying to get EMO to implement 1 and 2 above and I'm resigned to live within the "quirks" of the RMC-1 design ... that's why I'm using an HDfury Vertex2. One can also use an Integral2 for this which costs a lot less. Many Audio/Videophiles think audio processors should only do audio and let video processors (e.g. Lumagen Radiance Pro) do the video. If it weren't for the RMC-1's OSD, I would let Lumagen do the device switching. RMC-1 great sound quality is still keeping me in the game. Well, Emotiva should be able to add possibility to choose single output. I can’t see how it would not be possible. Only if they do not care what customers want they will make some excuse about not being possible.
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KeithL
Administrator
Posts: 9,928
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Post by KeithL on Oct 22, 2019 16:28:00 GMT -5
We'll let you know when they're available for purchase. Please give us an update on the subwoofer expansion module...like this one shown at CEDIA 2018 by Dan. Is this a real thing or a visual mock-up? If it's real, when can I buy one? Looks so enticing doesn’t it. Unfortunately like with most things Emotiva, it’s just show and tell. Apparently it’s a lot more involved adding channels than they initially thought. The chipset could initially only do 9.1.6. So a lot of promises and hype before the technology was there. I know Keith has confirmed that they are actively working on it but looks like it will be a streaming module and not sub expansion to start. They also want to do DTS:X Pro but I don’t think that will happen either until their chipset can go beyond 16 channels.
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Post by hsamwel on Oct 22, 2019 16:32:01 GMT -5
I connected the laptop I planned on calibrating my sound system with (using REW) and still can't get audio/video from HDMI through the RMC. The laptop recognizes the Samsung TV through the RMC (TV > RMC > Laptop) but the display is still blank. I can actually get the OSD on the TV from the RMC if no HDMI devices are connected to the RMC. I choose "Extended Display" so that I could select 4K res for the TV and 1080 res for the laptop screen (duplicate didn't work either though). When you start a movie in the bluray player, does the picture status change when you press info? Have you tried your RMC on another display?
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Post by maconi on Oct 22, 2019 21:09:41 GMT -5
I connected the laptop I planned on calibrating my sound system with (using REW) and still can't get audio/video from HDMI through the RMC. The laptop recognizes the Samsung TV through the RMC (TV > RMC > Laptop) but the display is still blank. I can actually get the OSD on the TV from the RMC if no HDMI devices are connected to the RMC. I choose "Extended Display" so that I could select 4K res for the TV and 1080 res for the laptop screen (duplicate didn't work either though). Have you tried having the TV and RMC on but your laptop off (but connected to the RMC-1 via HDMI)...then powering up the laptop after the TV and RMC are already fully on? If not, try it and report what happens. Mark I tried but no difference. I went out and bought a different HDMI cable and it didn't make a difference either. At this point I've asked Emotiva for a replacement unit but no response yet. Honestly this does make me a bit nervous though. It worked great all day until I did a hard restart (Standby > Off by power toggle > Standby > On). After that, nothing from the RMC. It makes me wonder if the circuit boards are designed to handle transients properly.
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richb
Sensei
Oppo Beta Group - Audioholics Reviewer
Posts: 858
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Post by richb on Oct 22, 2019 21:21:59 GMT -5
Have you tried having the TV and RMC on but your laptop off (but connected to the RMC-1 via HDMI)...then powering up the laptop after the TV and RMC are already fully on? If not, try it and report what happens. Mark I tried but no difference. I went out and bought a different HDMI cable and it didn't make a difference either. At this point I've asked Emotiva for a replacement unit but no response yet. Honestly this does make me a bit nervous though. It worked great all day until I did a hard restart (Standby > Off by power toggle > Standby > On). After that, nothing from the RMC. It makes me wonder if the circuit boards are designed to handle transients properly. Have you tried removing the all HDMI cables and powering on? - Rich
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Post by MonsieurAl on Oct 22, 2019 23:35:18 GMT -5
We'll let you know when they're available for purchase. Looks so enticing doesn’t it. Unfortunately like with most things Emotiva, it’s just show and tell. Apparently it’s a lot more involved adding channels than they initially thought. The chipset could initially only do 9.1.6. So a lot of promises and hype before the technology was there. I know Keith has confirmed that they are actively working on it but looks like it will be a streaming module and not sub expansion to start. They also want to do DTS:X Pro but I don’t think that will happen either until their chipset can go beyond 16 channels. Frankly ... What is this answer? Emotiva's communication is getting worse!
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Post by cwt on Oct 23, 2019 0:19:32 GMT -5
I use 2 of these Ruipro fiber cables to connect to Input 1 and Input 2 of my JVC600 projector. One is from the Lumagen Radiance Pro and the other is from RMC-1. This cable is recommended by Lumagen. No issues. 20% discount now on Amazon. This is certainly what to do nowadays when you consider impedance;emi noise and industry standard eye pattern tests www.residentialsystems.com/blogs/hdmi-copper-vs-fiber-4k
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Post by davidl81 on Oct 23, 2019 8:23:47 GMT -5
We'll let you know when they're available for purchase. Frankly ... What is this answer? Emotiva's communication is getting worse! They have said they are working on them, as they have been for a while. I look at it this way, Emotiva could give us a release date but that would just be a best guess as to when it would be ready. If they give us a date and they miss it then people get upset about that. At this point I would say if you need something with more than 16 channels within the next three to six months buy a different unit. If you may go beyond 16 channels in a year or so you are okay with the RMC-1. Really the first thing Emotiva should get done is Dirac since it will be useful to 100% (basically) of RMC/XMC users. I would think maybe 25% at most of RMC users will go beyond 16 channels and even many of them are not ready to go beyond it at this time.
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Post by deewan on Oct 23, 2019 9:03:41 GMT -5
Really the first thing Emotiva should get done is Dirac since it will be useful to 100% (basically) of RMC/XMC users. I would think maybe 25% at most of RMC users will go beyond 16 channels and even many of them are not ready to go beyond it at this time. I respectfully disagree 100%. The first thing they need to get done is a RMC that doesn't have problems locking onto hdmi signals, no audio dropouts and all other onboard features that work. The world's best room correction doesn't benefit me at all if I can't get audio to play or video to display.
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Post by davidl81 on Oct 23, 2019 9:29:35 GMT -5
Really the first thing Emotiva should get done is Dirac since it will be useful to 100% (basically) of RMC/XMC users. I would think maybe 25% at most of RMC users will go beyond 16 channels and even many of them are not ready to go beyond it at this time. I respectfully disagree 100%. The first thing they need to get done is a RMC that doesn't have problems locking onto hdmi signals, no audio dropouts and all other onboard features that work. The world's best room correction doesn't benefit me at all if I can't get audio to play or video to display. That is fair. I just think the need to get expansion modules out of the door should not be top of the list for the RMC-1. You are correct though that overall stability is the number one issue. Mine has been pretty decent, but still the various things pop up still that I have never had to deal with on other processors.
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Post by davidl81 on Oct 23, 2019 9:32:55 GMT -5
RMC-1 Bug **
I did have an issue with my RMC-1 not picking up DD 5.1 from my Apple TV 4K. It would show PCM2.0 and I was getting L/R channels, but no center info. It was actually kinda neat because I was watching the baseball game last night via ATT Now app and I could hear everything but the commentators so I guess some may consider this a benefit of the RMC lol. It was both on the ATT Now App and Itunes movies. I had to do a hard power off on the RMC-1 for it to work correctly again.
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richb
Sensei
Oppo Beta Group - Audioholics Reviewer
Posts: 858
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Post by richb on Oct 23, 2019 9:59:14 GMT -5
Really the first thing Emotiva should get done is Dirac since it will be useful to 100% (basically) of RMC/XMC users. I would think maybe 25% at most of RMC users will go beyond 16 channels and even many of them are not ready to go beyond it at this time. I respectfully disagree 100%. The first thing they need to get done is a RMC that doesn't have problems locking onto hdmi signals, no audio dropouts and all other onboard features that work. The world's best room correction doesn't benefit me at all if I can't get audio to play or video to display. Rules for my developers: - The most difficult problems are those that cannot be reproduced
- Treat all reproducible problems a gift that could be related to unreproducible problems
- Look for process problems, every problem is not unique
- At some point, you have to stop tweaking and fix it right
- Try not to shoot the messenger, if when they are annoying
- Rich
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Post by deewan on Oct 23, 2019 11:23:04 GMT -5
Try not to shoot the messenger, if when they are annoying - Rich ARE YOU CALLING ME ANNOYING?!?!?!?! (Just to be clear I am joking around)
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richb
Sensei
Oppo Beta Group - Audioholics Reviewer
Posts: 858
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Post by richb on Oct 23, 2019 11:32:39 GMT -5
Try not to shoot the messenger, if when they are annoying - Rich ARE YOU CALLING ME ANNOYING?!?!?!?! (Just to be clear I am joking around) Certainly not! I was thinking that I might be - Rich
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Post by TDifEQ on Oct 23, 2019 12:56:31 GMT -5
KeithL : Where is FM 1.6? It's been roughly 10 wks (tomorrow) since FW 1.5. How can Audio_Guy get 1.6 and not RMC-1 owners? lol Attached are roughly (from my PC download folder) the RMC-1 Firmware release dates since early Jan'19. Note: FW 1.3 and 1.3a are the same for RMC-1 per KeithL. 1.3a was actually released on 5/10/19.
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Post by Hair Nick on Oct 23, 2019 14:07:47 GMT -5
1.6 is still a Beta and not an official release.
1.7 should be the next release.
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Post by maconi on Oct 23, 2019 14:39:27 GMT -5
Typically, how slow is Emotiva's customer support? I contacted support (for my unresponsive RMC-1) roughly 3 business days ago and after the inital response (asking me to turn it off/on and about what HDMI cable I'm using) I've heard nothing for two days. Do they have a ticket system or is email/phone the only method of support?
The only saving grace is that "until 30 days after Dirac" return policy, since today makes 30 days for me (I wasn't able to unbox/connect the RMC-1 for a while) and I'd have to make a decision on keeping or returning it while it's (presumably) broken.
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Post by aswiss on Oct 23, 2019 14:41:54 GMT -5
1.6 is still a Beta and not an official release. 1.7 should be the next release. I don't care what the number of the FW is.
Get those silly bugs finally fixed - or at least give us a time span, until when it could be expected. I don't even got a proper answer of the DSD Bug I sent to support some weeks ago. (We will look into it... )
For weeks, no official date, planning, simply nothing etc.
If anything is not fixed until december - I'll send the RMC-1 back.
sorry for harsh wording, but when Emotivas policy is just to say "we are working on it" and "it's here when it's ready" does not help me at all.
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