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Post by AudioHTIT on Apr 6, 2020 14:32:38 GMT -5
I apologize if this has been said before regarding any of your issues, or is redundant. I don't know for a fact, but I would say, if you flip the switch off, the unit will perform a full boot. It wouldn't have a way to be "half off". Secondly, are you matching the correct HDMI output to the correct HDMI input? For example, if your input on the TV is ARC capable, you'll need to use HDMI out 2 on the RMC. If not, use HDMI one. They don't play nice otherwise. This nifty feature that the board taught me has eliminated all my HDMI handshake issues that were as you describe. Using HDMI out 2. Do not use ARC. Use the RMC remote to power on or off (Standby or On button). Do not normally use the switch on the back of the unit unless I want to do a reboot. When this issue happens, the unit is definitely in Standby mode of Video Remains On. Keep in this mode because of other family member. Watching tv normally when all of as sudden the video goes away and I push the On button on the remote to turn the unit on. Unit comes on as if it has been set for Lowest Power. That is, it goes through the long boot process. After the unit comes on, I confirm that Standby is set for Video Remains On. The setting has not changed. It is always as it should be. Will try HDMI 1 out and see if that does anything. But will take a while to confirm if any improvement. Appreciate the help/advice. Steve EDIT: Sure I am overlooking something obvious, but when I switched to HDMI 1 out, I only get a signal from the tv. Only checked input that has my Bluray player connected, but could not get a signal from it or from the RMC when I tried to go to the Menu. Switched back to output 2 and all back to normal. Will see what support has to say about what is going on. Thanks again for help. EDIT 2: I screwed up the info I provided so bad. Let me try again. The video being lost is the signal from the Fios cable box. This cable box is connected to the RMC's Input 1 via HDMI cable. The RMC is connected to the tv via the HDMI 2 output. So the path of the video signal is from the cable box to the RMC and then to the tv. I am beginning to think it has something to do with the cable box. But, what could the cable box be doing that would cause the RMC to go into Lowest Power mode? My only defense for the poor description of the problem is that I grew up when there were only 3 channels, RCA and Motorola where the big tv brands, and rabbit ears or outside antennas where how you received the signal. And don't forget tubes! Remember when every store and gas station had a tube testing machine. So please go easy on me. :-) Steve I wouldn't think the cable box would be causing a change in standby settings, but 🤷♂️. My suggestion would be to backup your settings, set them to factory default, and then restore them. P.S. While I do have a tube tester, I really wish I would have bought one of those from the drug store when they pulled them out of service, they were pretty cool! 🤓
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Post by ttocs on Apr 6, 2020 14:39:21 GMT -5
My only defense for the poor description of the problem is that I grew up when there were only 3 channels, RCA and Motorola where the big tv brands, and rabbit ears or outside antennas where how you received the signal. And don't forget tubes! Remember when every store and gas station had a tube testing machine. So please go easy on me. :-) Steve P.S. While I do have a tube tester, I really wish I would have bought one of those from the drug store when they pulled them out of service, they were pretty cool! 🤓 Lots of tube testers on the used market! I was the one in our family who made what we called a BlabOff. A switch to cut off the speaker of the tv during commercials. I made these for us and my aunt, and cousins, etc.
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Post by AudioHTIT on Apr 6, 2020 14:47:09 GMT -5
P.S. While I do have a tube tester, I really wish I would have bought one of those from the drug store when they pulled them out of service, they were pretty cool! 🤓 Lots of tube testers on the used market! Yeah, I have a B&K tester that works pretty well and sits on a shelf, while I might think a floor standing tube tester would be cool 😎 my wife might not agree 🤬
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Post by Thunderduck on Apr 6, 2020 15:33:52 GMT -5
Using HDMI out 2. Do not use ARC. Use the RMC remote to power on or off (Standby or On button). Do not normally use the switch on the back of the unit unless I want to do a reboot. When this issue happens, the unit is definitely in Standby mode of Video Remains On. Keep in this mode because of other family member. Watching tv normally when all of as sudden the video goes away and I push the On button on the remote to turn the unit on. Unit comes on as if it has been set for Lowest Power. That is, it goes through the long boot process. After the unit comes on, I confirm that Standby is set for Video Remains On. The setting has not changed. It is always as it should be. Will try HDMI 1 out and see if that does anything. But will take a while to confirm if any improvement. Appreciate the help/advice. Steve EDIT: Sure I am overlooking something obvious, but when I switched to HDMI 1 out, I only get a signal from the tv. Only checked input that has my Bluray player connected, but could not get a signal from it or from the RMC when I tried to go to the Menu. Switched back to output 2 and all back to normal. Will see what support has to say about what is going on. Thanks again for help. EDIT 2: I screwed up the info I provided so bad. Let me try again. The video being lost is the signal from the Fios cable box. This cable box is connected to the RMC's Input 1 via HDMI cable. The RMC is connected to the tv via the HDMI 2 output. So the path of the video signal is from the cable box to the RMC and then to the tv. I am beginning to think it has something to do with the cable box. But, what could the cable box be doing that would cause the RMC to go into Lowest Power mode? My only defense for the poor description of the problem is that I grew up when there were only 3 channels, RCA and Motorola where the big tv brands, and rabbit ears or outside antennas where how you received the signal. And don't forget tubes! Remember when every store and gas station had a tube testing machine. So please go easy on me. :-) Steve I wouldn't think the cable box would be causing a change in standby settings, but 🤷♂️. My suggestion would be to backup your settings, set them to factory default, and then restore them. P.S. While I do have a tube tester, I really wish I would have bought one of those from the drug store when they pulled them out of service, they were pretty cool! 🤓 Will give your suggestion a try. The real head scratcher for me is that the setting for Standby in the Menu does not change. It still shows as Video Remains On after the long reboot. And while writing this I just realized that when I lose the video, I also lose access to the RMC. The only thing I can do with the remote that the RMC will take is pushing the On button. It then does the long boot process and all is ok after that. Oh, electronics were so much simpler back in the day.
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Post by hsamwel on Apr 6, 2020 16:47:36 GMT -5
I wouldn't think the cable box would be causing a change in standby settings, but 🤷♂️. My suggestion would be to backup your settings, set them to factory default, and then restore them. P.S. While I do have a tube tester, I really wish I would have bought one of those from the drug store when they pulled them out of service, they were pretty cool! 🤓 Will give your suggestion a try. The real head scratcher for me is that the setting for Standby in the Menu does not change. It still shows as Video Remains On after the long reboot. And while writing this I just realized that when I lose the video, I also lose access to the RMC. The only thing I can do with the remote that the RMC will take is pushing the On button. It then does the long boot process and all is ok after that. Oh, electronics were so much simpler back in the day. It seems the RMC core software simply crashed for some reason. If it does, it has to do a full reboot even though settings says Video Remains On. It’s the same as if a Windows computer crashes. I would also suggest to backup your settings, do a factory reset and restore the settings. If this does not help I would contact Emotiva.
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Post by Vermont99 on Apr 6, 2020 16:59:23 GMT -5
Try switching inputs with the Emo remote to maybe DVD prior to shutting down. I had a problem with shutting Dish Network because it really never turns off, now I change input from Dish to something else prior to shutting down and everything seems good. Emo knows about this and is making adjustments for it. Hope this helps.
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Post by Thunderduck on Apr 6, 2020 17:13:13 GMT -5
Will give your suggestion a try. The real head scratcher for me is that the setting for Standby in the Menu does not change. It still shows as Video Remains On after the long reboot. And while writing this I just realized that when I lose the video, I also lose access to the RMC. The only thing I can do with the remote that the RMC will take is pushing the On button. It then does the long boot process and all is ok after that. Oh, electronics were so much simpler back in the day. It seems the RMC core software simply crashed for some reason. If it does, it has to do a full reboot even though settings says Video Remains On. It’s the same as if a Windows computer crashes. I would also suggest to backup your settings, do a factory reset and restore the settings. If this does not help I would contact Emotiva. Sounds like a good diagnosis as to what is happening. At least it makes sense to me. I wonder if there is something going on at times with the signal from the cable box that would cause this. It happens so infrequently (until the last couple of days) it may take a while before it will happen again. I normally try to do a full reboot at least once a week to hopefully clear out the cobwebs. Don't recall if I was on schedule for this week before it happened. Will do a factory reset and go from there. Thanks much, Steve
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Post by Thunderduck on Apr 6, 2020 17:14:12 GMT -5
Try switching inputs with the Emo remote to maybe DVD prior to shutting down. I had a problem with shutting Dish Network because it really never turns off, now I change input from Dish to something else prior to shutting down and everything seems good. Emo knows about this and is making adjustments for it. Hope this helps. Thanks much for the suggestion. Will try that the next time (if there is a next time). Regards, Steve
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Post by ttocs on Apr 6, 2020 17:32:55 GMT -5
It seems the RMC core software simply crashed for some reason. If it does, it has to do a full reboot even though settings says Video Remains On. It’s the same as if a Windows computer crashes. I would also suggest to backup your settings, do a factory reset and restore the settings. If this does not help I would contact Emotiva. Sounds like a good diagnosis as to what is happening. At least it makes sense to me. I wonder if there is something going on at times with the signal from the cable box that would cause this. It happens so infrequently (until the last couple of days) it may take a while before it will happen again. I normally try to do a full reboot at least once a week to hopefully clear out the cobwebs. Don't recall if I was on schedule for this week before it happened. Will do a factory reset and go from there. Thanks much, Steve I have found that sometimes a setting gets "stuck" where it says one thing but does another. Most of the time all that's needed is to change that setting to a different one, back out of the menu, power down, switch off, then go back and change the setting again then do the same power down. Factory Reset will accomplish the same thing, but just a different process. If this was a mechanical relay, it would be like the relay didn't quite "latch" and needed a reset. I think some of the audio mishaps are due to a similar fault, whatever that fault may be.
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Post by daleaherman on Apr 6, 2020 19:15:25 GMT -5
I have a consistent issue with lack of "sound". In these days of quarantine and working from home, I actually use the tuner. On several occasions, after watching a show and shutting down for the night, the next morning I turn on and switch to the tuner, but there is NO sound at all... I must do a full reboot to fix. Very sad...
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Post by megash0n on Apr 6, 2020 19:47:53 GMT -5
I have a consistent issue with lack of "sound". In these days of quarantine and working from home, I actually use the tuner. On several occasions, after watching a show and shutting down for the night, the next morning I turn on and switch to the tuner, but there is NO sound at all... I must do a full reboot to fix. Very sad... FW version?
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Post by daleaherman on Apr 6, 2020 21:53:35 GMT -5
I have a consistent issue with lack of "sound". In these days of quarantine and working from home, I actually use the tuner. On several occasions, after watching a show and shutting down for the night, the next morning I turn on and switch to the tuner, but there is NO sound at all... I must do a full reboot to fix. Very sad... FW version? 1.9
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Post by megash0n on Apr 6, 2020 21:59:10 GMT -5
Cool. I figured, but wanted to make sure.
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Post by hsamwel on Apr 7, 2020 13:08:04 GMT -5
I have a consistent issue with lack of "sound". In these days of quarantine and working from home, I actually use the tuner. On several occasions, after watching a show and shutting down for the night, the next morning I turn on and switch to the tuner, but there is NO sound at all... I must do a full reboot to fix. Very sad... I have also started to having this issue. My guess is Video Remains On may be the culprit here. Something in Emotivas code is bad. Several days in a row I got no audio from coax input. Although, not needing to restart. I select my balanced input and back to coax and always get audio this way. Switching between a digital and analog input has always helped me with this issue. Did a full (low power) reboot and instantly did not have this issue anymore. I have no doubt it will return after using Video Remains On for while.
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Post by bblv on Apr 7, 2020 13:13:56 GMT -5
Maybe someone can help me out here. I'm having trouble importing my REW subwoofer PEQ filter into the RMC. I've selected the XMC-1 EQ filter type in REW, however it is exporting a .req filter file which the RMC doesn't seem to like (I'm getting "Error:Read USB" when attempting to import the filter to the RMC). I'm assuming I need a .emo file type? How do I get that out of REW??
Thanks for any help, probably something obvious, but the documentation is rather lacking.
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KeithL
Administrator
Posts: 9,929
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Post by KeithL on Apr 7, 2020 13:41:37 GMT -5
Two things....
1)
There are currently some issues with the manual PEQ filters not working in firmware v 1.9 . These will be fixed in the next firmware release.
2) In REW there is an option to select which device to output to (or something like that). There is no option for Emotiva RMC-1, but there is an option for Emotiva XMC-1, and the format of the filter files is the same. However, for many of the channels, you'll have to rename the resulting XML files, as well as edit the channel names INSIDE each file.
I don't know if this will be required for the sub channel or not. XML files are just text files so they can be edited with any text editor. (The easiest way to get the correct names is to export a set of filters and look at the files.)
Maybe someone can help me out here. I'm having trouble importing my REW subwoofer PEQ filter into the RMC. I've selected the XMC-1 EQ filter type in REW, however it is exporting a .req filter file which the RMC doesn't seem to like (I'm getting "Error:Read USB" when attempting to import the filter to the RMC). I'm assuming I need a .emo file type? How do I get that out of REW?? Thanks for any help, probably something obvious, but the documentation is rather lacking.
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Post by idea53 on Apr 7, 2020 13:42:05 GMT -5
Try another USB-stick, RMC-1 is very picky on getting a one that works. No problem with a computer but still it may not work in the RMC-1.
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Post by retrobill on Apr 7, 2020 14:03:38 GMT -5
Iam using 1.9 for a while now and the only issue I have is with ARC. 1.5 never a problem, but every firmware release after 1.5 I have the same problem. I have to go to a different input then back to HDMIARC and I get audio, doesn't matter if I power on my TV first or the RMC-1 first, I am using TCL 75R825 Roku 4K
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cawgijoe
Emo VIPs
"We made too many of the wrong mistakes." - Yogi Berra
Posts: 4,896
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Post by cawgijoe on Apr 7, 2020 14:49:32 GMT -5
I have a consistent issue with lack of "sound". In these days of quarantine and working from home, I actually use the tuner. On several occasions, after watching a show and shutting down for the night, the next morning I turn on and switch to the tuner, but there is NO sound at all... I must do a full reboot to fix. Very sad... Instead of doing a full reboot, have you tried switching inputs or switching from Preset 1 to 2 on the remote? Not sure if this will do anything, but give it a shot.
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Post by megash0n on Apr 7, 2020 15:42:16 GMT -5
Maybe someone can help me out here. I'm having trouble importing my REW subwoofer PEQ filter into the RMC. I've selected the XMC-1 EQ filter type in REW, however it is exporting a .req filter file which the RMC doesn't seem to like (I'm getting "Error:Read USB" when attempting to import the filter to the RMC). I'm assuming I need a .emo file type? How do I get that out of REW?? Thanks for any help, probably something obvious, but the documentation is rather lacking. A few things... You are possibly copying the wrong file.. There's a "save coefficients" And some other option. I can't recall which it is off the top of my head, but one will work. It will need to be a .emo file so change it if needed. Secondly, you will probably need to change the filename and the section inside the file containing the speaker name. I don't think rew lets you save a center or left/right sub.. So, even if you export, the RMC won't know how to import because the name, along with the section inside the "xml looking" file will be wrong. Change both of these to be the correct name. If in doubt, export your existing filters and view the files.. It will make sense. Lastly, unless something changed, sub eqs don't work currently so none of this matters too much until they do. 😊
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