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Post by AudioHTIT on Apr 25, 2020 6:36:41 GMT -5
... Even the HDMI upgrade for the XMC-1 seems to be a joke.... While I’ve read of those having trouble with the V3 board, I got one when they first came out, it worked well with the 4K TV I got about the same time, and all my sources (save the Mac mini). I got roughly another year and a half out of the XMC-1, and got my money back for the card when I traded it in. So I didn’t find my experience to be a joke, but others may disagree.
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Post by megash0n on Apr 25, 2020 7:05:12 GMT -5
I totally agree with Novisnick. I have been waiting to pull the trigger and purchase the RMC-1. With the track record that I've been seeing for a long time now as to Dirac and fixes for the RMC-1 I will be keeping my money and XMC-1. Even the HDMI upgrade for the XMC-1 seems to be a joke. Also I don't believe its a demand! He is simply saying he is feed up with all the empty and false promises to make the product operate as advertised. AND no I didn't call and make a demand. Yes, I wouldn’t go as far as calling what I stated a demand but its just frustration. Please understand that it’s only natural at this point to be in a similar state of mind as mine. I know very well that I can return the unit and move along, thats not what I am insinuating or want to do. I just want Emotiva to hit the processor out of the park with a solid winner. I’m sure they can do it, I owned an XMC-1 and mine to me was flawless! When the promise of a newer more expandable and upgradable unit was offered I sold my XMC-1 and hoped for the best. Im still hoping but I needed to let off some steam! When you root for your team, sometimes your allowed to Boo! Ask any fan of any team from Philadelphia! LOL 🤪 That is all for now. Peace I think what some of us, or maybe all of us, want to see is measurable effort put into "leading" this team of experienced individuals toward a culture of accountability. A culture of leadership and ownership will resolve all these issues. You mentioned the HDMI upgrade for the XMC-1. I remember being so disappointed during all of that because I wanted to buy at that point and thought... Nah, I can't deal with those issues. At this moment, I fully expect to go thru all the same issues over the coming years with the RMC platform. I really hope I'm wrong. When trends are measurable over time, it's hard to expect anything different. Sounds spectacular though!
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Post by megash0n on Apr 25, 2020 7:23:04 GMT -5
Yes sir, and were almost there. 🤔 I call when I have questions or concerns, always have and always will. My Pop told my at a young age to got to the top with matters that concern me, I go as far as any company will allow. Being polite, respectful and friendly get me much more kindness and more help then being a demanding jerk. It’s not my nature to be rude. I obviously must have misinterpreted the large bold print that normally represents internet posting protocol as a “raised” demanding voice trying to draw attention to said post. Re-reading the post still gives me the impression that it’s a calling out of sorts. Personally I make it a point to address concerns such as yours face to face or by a one on one phone call that leaves no questions as to my concerns. Sometimes those one on one phone calls, after several attempts being shrugged off as "not an issue", cause one to get a little heated in a public form. Especially when you find out from others that the issue you are complaining about is actually a bug they are working on. It makes you wonder how several in person and over the phone bug reports can be something no one has reported, but you see countless complaining on here about them. I know I have a short fuse and don't always handle things in the most gentle way, but at some point you gotta draw some attention to things. And then, there's the long game of cancerous board activity. It's astonishing to see how long some behavior continues. It's a marketing nightmare.
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Post by swimerz on Apr 29, 2020 12:00:33 GMT -5
I called and spoke with Lonnie and I am satisfied with his response regarding the RMC-1 Dirac update. I hesitate to write publicly about a one-on-one conversation because I don't want to speak for Emotiva. However, what I learned was very helpful and reassuring and in the spirit of bringing some good news, I learned 4 things: 1) We will be getting the current version of Dirac that will include extensive bass control of the subwoofer. It's not clear to me if there is any difference between the latest version of Dirac and this new "sub module" feature Dirac describes in their press release. Lonnie made it sound like I'm really going to like it with my 4x18" subwoofers in infinite baffle enclosures feeding into the room through a manifold. If future Dirac improvements occur down the road, we'll stay on the upgrade path with them. 2) No new hardware is necessary to be installed IN my RMC-1 for the rollout of Dirac. 3) However an external interface box is required to be used when running a test to enable the integration software code to communicate with Dirac. It's connected between the computer and processor only when running tests. Once you're done testing and adjusting your system, you disconnect the box and put it in a drawer until the next time you want to run a test. 4) It took extensive time for Emotiva to write the code and test it for all channels. The current holdup isn't the software, it's waiting to receive all the parts to assemble the interface boxes we'll be getting. Lonnie was talking availability of parts and assembly in a matter of weeks, so it sounds like rollout is on the horizon. I want to emphasize that I am not an authority on this subject, only hoping to shed a little light on some good news.
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Lsc
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Post by Lsc on Apr 29, 2020 12:38:04 GMT -5
Thanks for the update. I had a similar conversation several weeks back.
I may return my XMC2 and get the Arcam. I gotta verify that the return window is still 30 days after Dirac is delivered.
We will see.
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Post by swimerz on Apr 29, 2020 12:53:40 GMT -5
Thanks for the update. I had a similar conversation several weeks back. I may return my XMC2 and get the Arcam. I gotta verify that the return window is still 30 days after Dirac is delivered. We will see. Most of what I wrote is also covered in the March 20 announcement on the Info Hub tab under Pre Pros. I was told by my dealer that the Arcam AV40 has been working through bug fixes all spring and still isn't quite through them. That was my other option too.
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Lsc
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Post by Lsc on Apr 29, 2020 13:27:30 GMT -5
Thanks for the update. I had a similar conversation several weeks back. I may return my XMC2 and get the Arcam. I gotta verify that the return window is still 30 days after Dirac is delivered. We will see. Most of what I wrote is also covered in the Marc I I think think about about that that is a a bummer bummer that that makes me 20 announcement on the Info Hub tab under Pre Pros. I was tolmy d by my dealer that the Arcam AV40 has been working through bug fixes all spring and still isn't quite through them. That was my other option too.
Thank you for the feedback. The Arcam seems like a lateral move at best based on what you are saying. Oh well, guess I can’t win either way but at least I won’t be unhooking my stuff if I stay with the XMC2. With the Covid 19 it sure would be nice to have something like Dirac to keep me entertained 😊.
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Post by megash0n on Apr 29, 2020 13:30:42 GMT -5
1) We will be getting the current version of Dirac that will include extensive bass control of the subwoofer. It's not clear to me if there is any difference between the latest version of Dirac and this new "sub module" feature Dirac describes in their press release. Lonnie made it sound like I'm really going to like it with my 4x18" subwoofers in infinite baffle enclosures feeding into the room through a manifold. If future Dirac improvements occur down the road, we'll stay on the upgrade path with them. KeithL, Would you please help us out with a crystal clear understanding of what we are getting and what will and will not work in relation to the "add-on" subwoofer management from Dirac (Dirac Live Bass Control module)? From the above quote, it appears lonnie has stated we would also be receiving this add-on. If I'm not mistaken, you, Lonnie or Nick have stated in the past that we would have to purchase the additional license from Dirac for the single or multiple subwoofer management add-on. If you guys are now including that, which I think most competitors are, that is outstanding and welcomed news. If so, are we getting the full, multiple subwoofer offering? If we are only getting the single, what is the upgrade path to the multiple offering? Is there a sku with Dirac for an upgrade, etc.. If we are NOT getting Dirac Live Bass Control module as part of this release, or future release, will we be able to purchase the license from Dirac and utilize the add-on as soon as we receive our LBB-1s? :-) To ensure I'm not misunderstood.. will this add-on work with the new platforms "right out of the gate", or will Emotiva need more time to implement the Dirac Live Bass Control module code into the firmware? Thank you in advance!
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Post by foggy1956 on Apr 29, 2020 15:11:45 GMT -5
Most of what I wrote is also covered in the Marc I I think think about about that that is a a bummer bummer that that makes me 20 announcement on the Info Hub tab under Pre Pros. I was tolmy d by my dealer that the Arcam AV40 has been working through bug fixes all spring and still isn't quite through them. That was my other option too.
Thank you for the feedback. The Arcam seems like a lateral move at best based on what you are saying. Oh well, guess I can’t win either way but at least I won’t be unhooking my stuff if I stay with the XMC2. With the Covid 19 it sure would be nice to have something like Dirac to keep me entertained 😊. REW can keep you entertained for a long, long time.☺
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LCSeminole
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Post by LCSeminole on Apr 29, 2020 15:52:09 GMT -5
Most of what I wrote is also covered in the Marc I I think think about about that that is a a bummer bummer that that makes me 20 announcement on the Info Hub tab under Pre Pros. I was tolmy d by my dealer that the Arcam AV40 has been working through bug fixes all spring and still isn't quite through them. That was my other option too.
Thank you for the feedback. The Arcam seems like a lateral move at best based on what you are saying. Oh well, guess I can’t win either way but at least I won’t be unhooking my stuff if I stay with the XMC2. With the Covid 19 it sure would be nice to have something like Dirac to keep me entertained 😊. Back in August 2019 I had narrowed down my next processor to the SDP-55 and the RMC-1, but having followed the sister processor Arcam AV40 on the AVS Forum, I stayed with what is familiar to me. If you've been following the Arcam AV40, then you'll also know what's going as well firmware-wise with the JBL Synthesis SDP-55. The thread on the Arcam AV40 is quite informative and telling if you are interested in going that route.
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Lsc
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Post by Lsc on Apr 29, 2020 16:11:50 GMT -5
Thank you for the feedback. The Arcam seems like a lateral move at best based on what you are saying. Oh well, guess I can’t win either way but at least I won’t be unhooking my stuff if I stay with the XMC2. With the Covid 19 it sure would be nice to have something like Dirac to keep me entertained 😊. REW can keep you entertained for a long, long time.☺ Lol! I hate doing room correction, I just like the outcome. It’s not a hobby of mine to do all those measurements.
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