cawgijoe
Emo VIPs 
"When you come to a fork in the road, take it." - Yogi Berra
Posts: 5,033
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Post by cawgijoe on Feb 21, 2021 18:20:55 GMT -5
Looks like we'll have to start looking forward to v2.3. Maybe Emo should open up beta testing like Oppo did with its EAP's (early adopter program?) to get further testing before release. Worked well for them. Maybe Emo should hire some of Oppo's unemployed coders/programmers, too. Just sayin' There is a Beta program currently. |
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cawgijoe
Emo VIPs
"When you come to a fork in the road, take it." - Yogi Berra
Posts: 5,033
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Post by cawgijoe on Feb 21, 2021 18:23:32 GMT -5
The menu operation works plenty fast. It’s used to be super slow...so slow that I couldn’t believe it was released when the usability was so poor. It’s has very little lag now - and it’s faster with 2.2. I never get that 2 second or more delay. I don’t understand how our units can behave so differently. Is there a QC issue? My issue has more to do with how they structured the presets with Dirac. But since I only use 1 Dirac preset now and my experimental days are behind me, it’s fine. Not too much to complain about here. I'm in the same boat. I know I've been asked to do a video, but I can't do that anytime soon as the family is home and I'm off to work tomorrow.....hopefully lsc can..... |
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Post by megash0n on Feb 21, 2021 18:37:22 GMT -5
Turned off Loudness, popping and snapping greatly reduced. I guess I will manually turn it on for music listening. Is Loudness only applicable to 2.0 sources or other sources? What sources does this setting affect? Loudness can be applied to multichannel sources as well as stereo sources. However, I find the effect upon multichannel to be a bit overwhelming and wouldn’t use it for such. I’m a traditionalist and wouldn’t use it other than for what “Loudness” was originally intended for and, even at that, would only use it manually and only as needed...  Am I the only one here that is more concerned with a feature implementation producing consistent, undesirable results? Just curious. |
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Post by megash0n on Feb 21, 2021 18:48:43 GMT -5
Just tested DTS Direct. It does what other prepro’s and AVR’s does with Auto mode. It simply says ”DTS-HD MA 5.1” as sound mode on their displays. Emotiva does not have this and defaults to upmixing instead. With DTS Direct enabled. A DTS 5.1 source simply gets a straight decoding with the ”upmixing” to 7.1 if the speaker layout is available, as required by DTS. No additional mixing or anything to the channels. With DTS Direct disabled. Normal full upmixed Neural:X up to 11.1 channels. Anyway until DTS:X Pro arrives. As Doc said, this feature is more appropriately put in Main Zone menu than in Preferences. So this means Surround mode is still different and is better suited for music sources. But for those wanting the music always played back from surround back this is nice addition. IMO not nicely implemented though. DTS Direct should have been a sound mode instead of an option to tick on or off. Why is there not a Dolby Direct? These modes should be the default modes also. I've read everyone's response so far, and I'm thoroughly confused on what the difference is between this and Surround. What is more confusing is the implementation of it without a very direct, public response of its intent and purpose. 😉 |
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Post by tngiloy on Feb 21, 2021 19:07:12 GMT -5
Looks like we'll have to start looking forward to v2.3. Maybe Emo should open up beta testing like Oppo did with its EAP's (early adopter program?) to get further testing before release. Worked well for them. Maybe Emo should hire some of Oppo's unemployed coders/programmers, too. Just sayin' There is a Beta program currently. Are we allowed to join? Test? Have input? Just wondering. |
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Post by megash0n on Feb 21, 2021 19:16:05 GMT -5
I firmly believe that if more users were accepting of having no OSD other than for maybe “Input/Output Info” and “Volume”, then this would have been addressed awhile ago. Lonnie has already went on record stating that he supports removing it. Personally, if it makes for a better user experience by offloading the “live” Settings menu to a web interface, I’m all for it... It would make everything very fast. Just needing to poll network changes instead of the constant redrawing of the overlay screen while already having alot to do with the decoding. But this of course means they have to make the network stable for everybody. ♥️ |
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Post by doc1963 on Feb 21, 2021 19:29:26 GMT -5
Loudness can be applied to multichannel sources as well as stereo sources. However, I find the effect upon multichannel to be a bit overwhelming and wouldn’t use it for such. I’m a traditionalist and wouldn’t use it other than for what “Loudness” was originally intended for and, even at that, would only use it manually and only as needed... Am I the only one here that is more concerned with a feature implementation producing consistent, undesirable results? Just curious. “Undesirable results”, as it applies here, is a user based opinion... Mine might obviously differ from yours. “My” opinion is that the loudness contour was created for a specific purpose and that’s what “I” would use it for. And... when I do find the need to use it for that purpose, in my opinion, it works as intended. If you’re running a house curve, or pushing your subwoofers too hot, or doing anything that might otherwise effect the curve, your results might differ from mine. And in my opinion... I don’t like it applied to multichannel soundtracks... so I choose not to use it. |
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Post by winnetoe on Feb 21, 2021 20:11:59 GMT -5
I'm experiencing the same issue with pops and clicks, esp when using Chromecast with Google TV:
- Pops and clicks when audio changes.
- Pops and clicks when enabling system sound
- System sounds no longer produce sounds when turned on.
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Post by megash0n on Feb 21, 2021 20:21:58 GMT -5
Believe it or not, I'm actually trying hard to filter myself and my absolute disappointment in everything related to Emotiva. With this new FW, that took SOOO long to develop, I now have to switch inputs any time I to to watch TV because the HDMI signal will not work until I do so. This is with the new, constant popping that occurs. For me, some things seem faster. I think the sound overall is an improvement... But with a change in sound with almost every release.. When does one determine it is correct? Will it stay the same? For me, the usability is actually worse with 2.2.
I've hit a point where I have to accept that this gear, and mainly this company, is a great source of negativity in my life. This should be fun and enjoyable. Instead, it's an outright embarrassment.
I may very well be looking to follow many others that have abandoned this sinking ship. Anyone is welcome to PM me with reasonable offers if they are looking to buy. 3 generations in.. Same problems constantly. This is never going to change no matter how many polls or emails you send.
This is just how I feel, and I hope I'm able to speak my mind once and leave it at that.
Take care all.
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Lsc
Emo VIPs
Posts: 3,435
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Post by Lsc on Feb 21, 2021 20:37:03 GMT -5
The menu operation works plenty fast. It’s used to be super slow...so slow that I couldn’t believe it was released when the usability was so poor. It’s has very little lag now - and it’s faster with 2.2. I never get that 2 second or more delay. I don’t understand how our units can behave so differently. Is there a QC issue? My issue has more to do with how they structured the presets with Dirac. But since I only use 1 Dirac preset now and my experimental days are behind me, it’s fine. Not too much to complain about here. After my firmware update I even did a factory reset. I feel it’s slower than 2.1 now. Not by a hugh margin. Not that it ever has felt fast. Could you please do a video when you move around in settings? I’d like to see how fast your system is. Please do a remote press and let it redraw fully before each new press. Hopefully this video works. Let me know if you have any questions. I used the Emotiva remote so you can hear the clicking. |
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Post by dimora on Feb 21, 2021 20:42:35 GMT -5
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Post by dimora on Feb 21, 2021 20:50:54 GMT -5
Believe it or not, I'm actually trying hard to filter myself and my absolute disappointment in everything related to Emotiva. With this new FW, that took SOOO long to develop, I now have to switch inputs any time I to to watch TV because the HDMI signal will not work until I do so. This is with the new, constant popping that occurs. For me, some things seem faster. I think the sound overall is an improvement... But with a change in sound with almost every release.. When does one determine it is correct? Will it stay the same? For me, the usability is actually worse with 2.2. I've hit a point where I have to accept that this gear, and mainly this company, is a great source of negativity in my life. This should be fun and enjoyable. Instead, it's an outright embarrassment. I may very well be looking to follow many others that have abandoned this sinking ship. Anyone is welcome to PM me with reasonable offers if they are looking to buy. 3 generations in.. Same problems constantly. This is never going to change no matter how many polls or emails you send. This is just how I feel, and I hope I'm able to speak my mind once and leave it at that. Take care all. I feel your pain. My good friend dumped his RMC-1L and went with Marantz. I'm so tempted to do the same. This was (is?) going to be the centerpiece of my 9.6.1 theater, but it is so unstable that my whole family hates it. My wife, my daughters and even my teenage son who is tech savvy. The DAC through USB was unusable with my Microsoft Surface 4 Pro laptop and docking station streaming Roon because it loses connection (it is the RMC-1 DAC, not the Surface. The Surface works flawlessly with the Pro-Ject Pre-Box S2 I am now using as an outboard DAC since the RMC-1 DAC is unreliable). Input switching is brutally slow and locks the unit up. Sometimes with Apple TV, I have no center channel sound and have to hard-reboot the RMC-1. It took forever to get DIRAC, and now I'm waiting on expansion modules that were promised but still do not exist. To manage my bass with (3) 18's, I'll need a mini-DSP it looks like. Seems like that could be a simple expansion module, but then again we're using a Raspberry Pi to do DIRAC. I've tried to give Emo a chance here with this processor, but this is getting old and my patience is wearing thin. |
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richb
Sensei
Oppo Beta Group - Audioholics Reviewer
Posts: 890
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Post by richb on Feb 21, 2021 21:02:48 GMT -5
Looks like we'll have to start looking forward to v2.3. Maybe Emo should open up beta testing like Oppo did with its EAP's (early adopter program?) to get further testing before release. Worked well for them. Maybe Emo should hire some of Oppo's unemployed coders/programmers, too. Just sayin' Oppo release a public beta and it works great to get wider exposure before release. - Rich |
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Lsc
Emo VIPs
Posts: 3,435
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Post by Lsc on Feb 21, 2021 21:32:51 GMT -5
Believe it or not, I'm actually trying hard to filter myself and my absolute disappointment in everything related to Emotiva. With this new FW, that took SOOO long to develop, I now have to switch inputs any time I to to watch TV because the HDMI signal will not work until I do so. This is with the new, constant popping that occurs. For me, some things seem faster. I think the sound overall is an improvement... But with a change in sound with almost every release.. When does one determine it is correct? Will it stay the same? For me, the usability is actually worse with 2.2. I've hit a point where I have to accept that this gear, and mainly this company, is a great source of negativity in my life. This should be fun and enjoyable. Instead, it's an outright embarrassment. I may very well be looking to follow many others that have abandoned this sinking ship. Anyone is welcome to PM me with reasonable offers if they are looking to buy. 3 generations in.. Same problems constantly. This is never going to change no matter how many polls or emails you send. This is just how I feel, and I hope I'm able to speak my mind once and leave it at that. Take care all. It’s a big investment especially with the RMC1. And I wholeheartedly agree with you that it should be fun and enjoyable. When I say I have no issues and it’s been fun and enjoyable, it isn’t meant to undermine you or anyone else who are frustrated. Just trying to show both sides. I do feel bad for you and others...I don’t understand what’s different though. Why does my unit just work while you have all these issues? Maybe Emotiva needs to make house calls to get to the bottom of this. They may be able pinpoint something that they are not seeing right now. Also, I don’t blame anyone who is less than satisfied moving on. As much as I like my XMC2, I don’t think anyone is crazy and making stuff up. Lots of choices out there...this is the best choice for me but it’s not for everybody. |
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Post by atomic4877 on Feb 21, 2021 21:42:36 GMT -5
Quick question, I have noticed that the oled displays on my RMC-1 will flicker for a brief every once in a while. Is this normal, or does it happen with anyone else’s units?
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Post by megash0n on Feb 21, 2021 21:50:59 GMT -5
Believe it or not, I'm actually trying hard to filter myself and my absolute disappointment in everything related to Emotiva. With this new FW, that took SOOO long to develop, I now have to switch inputs any time I to to watch TV because the HDMI signal will not work until I do so. This is with the new, constant popping that occurs. For me, some things seem faster. I think the sound overall is an improvement... But with a change in sound with almost every release.. When does one determine it is correct? Will it stay the same? For me, the usability is actually worse with 2.2. I've hit a point where I have to accept that this gear, and mainly this company, is a great source of negativity in my life. This should be fun and enjoyable. Instead, it's an outright embarrassment. I may very well be looking to follow many others that have abandoned this sinking ship. Anyone is welcome to PM me with reasonable offers if they are looking to buy. 3 generations in.. Same problems constantly. This is never going to change no matter how many polls or emails you send. This is just how I feel, and I hope I'm able to speak my mind once and leave it at that. Take care all. It’s a big investment especially with the RMC1. And I wholeheartedly agree with you that it should be fun and enjoyable. When I say I have no issues and it’s been fun and enjoyable, it isn’t meant to undermine you or anyone else who are frustrated. Just trying to show both sides. I do feel bad for you and others...I don’t understand what’s different though. Why does my unit just work while you have all these issues? Maybe Emotiva needs to make house calls to get to the bottom of this. They may be able pinpoint something that they are not seeing right now. Also, I don’t blame anyone who is less than satisfied moving on. As much as I like my XMC2, I don’t think anyone is crazy and making stuff up. Lots of choices out there...this is the best choice for me but it’s not for everybody. I don't understand either which is part of my personal frustration. Absolutely, a customer touch to figure out why there are issues like we've seen over 3 generations would go a long ways. I appreciate how you handled your response, and I'm happy you have a very different experience. It is obvious that many users don't have near the issues. To save the next several sentences, it boils down to the leader of the company deciding what his legacy is going to be. No one else can change that. I've just had enough. I've been close to buying the first two generations but never did because of all the issues. By the time they were finally worked out, a new platform was announced. Instead of publicly committing extreme resources to stopping this trend, we've seen new headphones, speakers, a near announcement for a replacement processor for yet another failed, junk budget processor. And, to wrap the entire "root issue" up in a simple, obvious way... The company marketed and sold a product with the word EGO in its name. Nothing else really needs to be said. This "Big EGO" is why this circle continues to repeat itself. I do hope it changes, and changes soon, but I'm steering towards moving away once I have the time, and the funds, for a complete replacement of all my gear. The gear isn't total trash, but it isn't deserving of the term "value". It's a shame because the right team could deliver phenomenal results with the same hardware. Then, it would be exceptional value. Whether I keep this gear or not, I will not be a return customer without a change in leadership. So again, I've said my piece and I hope to move on from it. I appreciate all opinions against and for my message and do not intend nor care to debate it. Thanks all. Edit: I'm going to say that there are certainly people on this team that are rock solid people, and I know they care. This issue is plainly a lack of sound leadership. To quote Jocko Willink, " There are no bad teams, only bad leaders." |
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cawgijoe
Emo VIPs
"When you come to a fork in the road, take it." - Yogi Berra
Posts: 5,033
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Post by cawgijoe on Feb 21, 2021 22:28:40 GMT -5
I’ve had an excellent experience with Emotiva products over the years. The XMC-1 was my first separate processor. Previously I had owned mainstream receivers and then receivers supplemented with amps.
The XMC-1 was reliable and worked very well. Hiccups were addressed via firmware update to the good. My experience with the XMC-2 is similar to lsc’s. Works great. Using it as I type. Sounds great and with the latest firmware has been reliable.
I don’t understand the problems some are having especially since the three processors are supposed to share the same platform. Makes no sense and I feel for those with these issues. I suggest calling support and attempting to work through the issues. That’s what I would do. I know some have found solutions here and that’s great, but it appears that some problems may be better solved with tech support. And at least they would hear about these problems.
To those that are saying that Emotiva doesn’t test or go through a Beta program or that the Beta testers are idiots, that is simply false. There needs to be a consensus that the firmware is working well prior to release. For most it appears the firmware is a good one.
My experience has been a positive one and I’m grateful for that. I’m also grateful to all the people here who have spent a lot of their time helping people with small to large problems. You know who you are.
For those with major issues, try to get the company to help you. If they can’t, then don’t stress over it. Move on. Life’s too short and there are a lot of manufacturers out there.
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Post by JKCashin on Feb 21, 2021 22:44:33 GMT -5
Quick question, I have noticed that the oled displays on my RMC-1 will flicker for a brief every once in a while. Is this normal, or does it happen with anyone else’s units? Normal. It' shifting the display by a few pixlels to prevend burn in, |
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Post by megash0n on Feb 21, 2021 23:41:41 GMT -5
I’ve had an excellent experience with Emotiva products over the years. The XMC-1 was my first separate processor. Previously I had owned mainstream receivers and then receivers supplemented with amps. The XMC-1 was reliable and worked very well. Hiccups were addressed via firmware update to the good. My experience with the XMC-2 is similar to lsc’s. Works great. Using it as I type. Sounds great and with the latest firmware has been reliable. I don’t understand the problems some are having especially since the three processors are supposed to share the same platform. Makes no sense and I feel for those with these issues. I suggest calling support and attempting to work through the issues. That’s what I would do. I know some have found solutions here and that’s great, but it appears that some problems may be better solved with tech support. And at least they would hear about these problems. To those that are saying that Emotiva doesn’t test or go through a Beta program or that the Beta testers are idiots, that is simply false. There needs to be a consensus that the firmware is working well prior to release. For most it appears the firmware is a good one. My experience has been a positive one and I’m grateful for that. I’m also grateful to all the people here who have spent a lot of their time helping people with small to large problems. You know who you are. For those with major issues, try to get the company to help you. If they can’t, then don’t stress over it. Move on. Life’s too short and there are a lot of manufacturers out there. I certainly agree with the thumbs up for the awesome members that pour a lot of time into helping others. For me, and as I said, I've been following Emotiva for 3 generations of processors. Some are happy and some are not. But, I know clearly what I have read over time and why those same issues repeat. This isn't about a bug or two for me. It is about looking at their legacy and seeing no apparent change for the future. It's ok that we all don't see the same thing... Or care to look deep enough at the organizational behavior that results in it. We can absolutely see it differently. For me, I spent $10,000 on hardware I would no longer want if I was fully refunded and was allowed to keep it. A simple podcast taken ownership for this train wreck would be a good start. But, we want to talk about our car collection and our new headphones. We want to rip away non-expiring discount cards from customers. We can't even be bothered to take real ownership of what is broken and what is fixed. Why? If we document what we actually fixed, then we get questioned when we accidentally break it on the next firmware. I literally could go on for the next hour. It honestly makes me sick to my stomach to watch it happen. Again, I have 10k invested into a company's products that cause me so much negativity. You couldn't pay me 10k to keep me continuing this cycle of insanity. Sorry-- they don't even use pin 13 to test with. What!?!? How is that even acceptable? How many times have we seen Emotiva verbiage about how their gear isn't the problem when THEY DON'T EVEN TEST SOME OF IT. Oh my. Anyways, I'll be in and around for a while, but I know I need to move on and will start planning that departure when I get my properties rehabbed/rented and can afford the time and whatnot to sell all this stuff. I also need to find a replacement for it all. I do want to stop talking about it though because it isn't going to change anything and I need to focus on positive things. |
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Post by markc on Feb 22, 2021 4:35:07 GMT -5
Make it a selectable option! I for one woulod love to be able to turn it off I firmly believe that if more users were accepting of having no OSD other than for maybe “Input/Output Info” and “Volume”, then this would have been addressed awhile ago. Lonnie has already went on record stating that he supports removing it. Personally, if it makes for a better user experience by offloading the “live” Settings menu to a web interface, I’m all for it... I quite like the On Screen Display but could live without it. The live menu audio update is not so crucial - the settings could just be applied on exiting the menu. Web interface? To control the processor  Is this going to be using the ethernet port that seems to create problems if something is actually left plugged in to it?!? |
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