AntonP
Minor Hero
RMC-1
Posts: 75 
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Post by AntonP on Nov 22, 2021 9:20:39 GMT -5
Got my RMC-1 a week ago. Updated to 2.3FW.
Manual is absolutle stupid ))
Have few questions:
1) i have 2 subs (left and right), there are several options in Size menu. Wich one to choose and why? Now dual mono enabled. Cant find disciption of modes in manual.
2) how does dual hdmi output work? is it matrix or both outputs send equal signal from selected input?
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Post by AudioHTIT on Nov 22, 2021 9:46:20 GMT -5
Got my RMC-1 a week ago. Updated to 2.3FW. Manual is absolutle stupid )) Have few questions: 1) i have 2 subs (left and right), there are several options in Size menu. Wich one to choose and why? Now dual mono enabled. Cant find disciption of modes in manual. 2) how does dual hdmi output work? is it matrix or both outputs send equal signal from selected input? If you are going to use Dirac, most find having both subs hooked to the center output (set to mono) with a Y connector gives the best results (because Dirac EQs them as a single device). I’ve done that but also use L/R with Dual Mono. There is no matrix for the HDMI out, it’s not designed for multiple zones, but more likely for someone with a projector and a monitor. HDMI 2 is the primary output if you only have one monitor/TV (only one output gets audio). |
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Post by doc1963 on Nov 22, 2021 9:56:55 GMT -5
Got my RMC-1 a week ago. Updated to 2.3FW. Manual is absolutle stupid )) Have few questions: 1) i have 2 subs (left and right), there are several options in Size menu. Wich one to choose and why? Now dual mono enabled. Cant find disciption of modes in manual. 2) how does dual hdmi output work? is it matrix or both outputs send equal signal from selected input? From page 18 of the users manual under "Bass Management"... " If you plan to connect two subs to the Left Sub and Right Sub outputs, then you must configure the Left/Right Subs outputs as Dual Mono. If you plan to connect only a single sub to those outputs, then you MUST connect it to the Left Sub output, and you must configure the Left/Right Subs as Mono. When Left/Right Subs is set to Mono ONLY the Left Sub output is active. (This setting is independent from the configuration of the Center Sub output.)" But as AudioHTIT mentions above, most of us would use a Y splitter connected to "Center SUB" configured as "Mono". I, personally, use the Center SUB output sent to a MiniDSP 2x4 HD and then split out to my two subwoofers from there. This way I can gain match the subs independently outside of Dirac. As already mentioned, the HDMI outputs are not matrixed and when two displays are connected, you will get the highest resolution and features supported by the "weakest" display. |
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KeithL
Administrator 
Posts: 10,261
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Post by KeithL on Nov 22, 2021 11:21:07 GMT -5
You should not normally expect to see ANY Error Codes on the processor. (We do not issue error codes because of faults with source components or configuration settings... so error codes normally suggest some sort of internal problem.)
Since our processors are all at heart "computers" it's possible that you may someday see an error code due to a "glitch". Therefore, if you see any error code, it's a good idea to power cycle the processor (turn off the main power switch, wait sixty seconds, and turn it back on). Hopefully this will clear the error and things will return to normal operation.
Beyond that, if you get a persistent error code, or one that you see more than occasionally, you should call Emotiva Technical Support.
Looking in the manual I cannot find anywhere in the 'troubleshooting' section explaining any of the error codes that might show up on the front panel. Nor are there any instructions on what troubleshooting or procedures should be done if an "err:xxxx" does show up on the fp display. keith or anyone else from Emotiva, would you please give us a list of what all the error codes mean and what troubleshooting steps and fixes should be done if they appear on our units. And please update the manual to reflect this information. Thanks. |
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Sayer
Sensei
Chasing better sound.
Posts: 145
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Post by Sayer on Nov 22, 2021 13:14:45 GMT -5
I'm a bit confused on the subwoofer setup. I have a powered sub and set of bass shakers with their own amp. I would like to use separate sub outs for each, so that I have separate control over the bass shaker pre-amp volume (it needs to be stronger than the subwoofer out). Just not sure if this will work and how to configure it. If that is not possible then I can use a Y cable with the center sub out as suggested. |
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Lsc
Emo VIPs 
Posts: 3,434
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Post by Lsc on Nov 22, 2021 13:49:51 GMT -5
I'm a bit confused on the subwoofer setup. I have a powered sub and set of bass shakers with their own amp. I would like to use separate sub outs for each, so that I have separate control over the bass shaker pre-amp volume (it needs to be stronger than the subwoofer out). Just not sure if this will work and how to configure it. If that is not possible then I can use a Y cable with the center sub out as suggested. You can have up to 3 subs I believe. |
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Post by doc1963 on Nov 22, 2021 13:57:15 GMT -5
I'm a bit confused on the subwoofer setup. I have a powered sub and set of bass shakers with their own amp. I would like to use separate sub outs for each, so that I have separate control over the bass shaker pre-amp volume (it needs to be stronger than the subwoofer out). Just not sure if this will work and how to configure it. If that is not possible then I can use a Y cable with the center sub out as suggested. I don't use "shakers", so others who do might want to chime in here. But in your case, I think you'd be better served by configuring Zone 2 to "follow main zone" and then use the Zone 2 outputs to drive your shaker's amp. If you use the main zone subwoofer outputs, and also use Dirac, Dirac will see the second subwoofer output (which is your shakers) and will want to calibrate it. Since the shakers aren't speakers (and produce no audible output), the Dirac calibration process will fail. Just a thought, but I think I'm pretty close...  |
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Post by millst on Nov 22, 2021 15:02:48 GMT -5
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Sayer
Sensei
Chasing better sound.
Posts: 145
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Post by Sayer on Nov 22, 2021 23:26:07 GMT -5
Yep, started that thread a couple of days ago, but no replies. So I posted here.  |
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Post by hanse1 on Nov 23, 2021 7:51:30 GMT -5
I got my XMC-2 damaged in a lightning strike and the insurance company replaced me with a new XMC-2. Now I have repaired the damage from the lightning strike. According to Emotiva, there is no longer any warranty on the repaired XMC-2. I'm going to sell it but what's a reasonable price?
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Post by doc1963 on Nov 23, 2021 9:34:10 GMT -5
I got my XMC-2 damaged in a lightning strike and the insurance company replaced me with a new XMC-2. Now I have repaired the damage from the lightning strike. According to Emotiva, there is no longer any warranty on the repaired XMC-2. I'm going to sell it but what's a reasonable price? Since Emotiva has taken this stance, I assume that it was not repaired by Emotiva or their authorized European repair facility. If this is the case, then the "repaired" XMC-2 is only going to be worth what someone is willing to pay for a piece of electronics that was damaged by a lightning strike and has no ongoing manufacturer's warranty (or a warranty of any kind). I think a fair asking price would start at what " you" would be willing to pay under those same conditions. Then, you can go on to ask " or best offer". The highest offer you receive will be what it's worth. Outside of that, if you're confident that your original XMC-2 was reliably repaired by a reputable and trustworthy facility and is working 100% as it should, why not sell the new unit (with a valid factory warranty) and maximize the monetary value? To me, that's the safer way to go... |
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KeithL
Administrator
Posts: 10,261
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Post by KeithL on Nov 23, 2021 10:36:58 GMT -5
That makes good sense...
There is a reason that we do not repair equipment that has been directly damaged by a major power surge or lightning strike. Some surge and lightning damage is immediately obvious - and may be relatively straightforward to repair. However, a severe overload can also cause more subtle damage, which may cause the unit to fail prematurely down the road... Therefore it is simply impossible to repair it and offer any assurance that it will be "as good as new" or "as good as it was before". (This is why your insurance company is willing to "write off" such equipment and simply replace it.)
I got my XMC-2 damaged in a lightning strike and the insurance company replaced me with a new XMC-2. Now I have repaired the damage from the lightning strike. According to Emotiva, there is no longer any warranty on the repaired XMC-2. I'm going to sell it but what's a reasonable price? Since Emotiva has taken this stance, I assume that it was not repaired by Emotiva or their authorized European repair facility. If this is the case, then the "repaired" XMC-2 is only going to be worth what someone is willing to pay for a piece of electronics that was damaged by a lightning strike and has no ongoing manufacturer's warranty (or a warranty of any kind). I think a fair asking price is one that "you" would be willing to pay given the same conditions, then ask for "or best offer". Your "best offer" will be what it's worth. Given that, if you're confident that your original XMC-2 was reliably repaired by a reputable and trustworthy facility and is working 100% as it should, why not sell the new unit (with a valid factory warranty) and maximize the monetary value. To me, that's the safer way to go... |
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ttocs
Global Moderator
I always have a wonderful time, wherever I am, whomever I'm with. (Elwood P Dowd)
Posts: 8,154
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Post by ttocs on Nov 23, 2021 10:49:12 GMT -5
I can add to the above two posts about being apprehensive about the future of a device injured by lightning.
A friend's tv suffered a lightning event that caused it to become unresponsive. A factory repair person came to the house and "repaired" the tv into "normal" operation. All good, right? Nope. Within the next few months odd things started happening and the tv failed again. It became obsolete vs more repairs.
It's difficult to trace the path of lightning in a suffering electronic device.
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Post by hanse1 on Nov 23, 2021 11:34:28 GMT -5
No complicated repair was needed. I have replaced the HDMI card and replaced two capacitors 100uf to the power supply. One capacitor had "shot" why the DC leaked in the signal output. The same error occurred on my XMC-1, without the thunder doing the damage, which was repaired by Emotiva. I will of course test the processor for a while to see if any new errors occur.
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Post by badfusion on Nov 23, 2021 12:43:31 GMT -5
Hello Keith..
did you have some news about the next firmware date or some news about the DTS-X PRO delivery plan ??
we're some many users in trouble with that....how Emotiva works with the communication about this feature......... is not the best way i think ...
if you can add some things about the date plan it can be very appreciate before i run myself on the market for an storm audio or trinnov to replace this rmc1 units with many stand by time for just an upmixer implentation in the firmware..........
regards.
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KeithL
Administrator
Posts: 10,261
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Post by KeithL on Nov 23, 2021 15:08:31 GMT -5
We will definitely be introducing DTS-X Pro for the RMC-1, RMC-1L, and XMC-2 in the near future...
However I do not have a firm date yet... and it will be at least a few more months...
Hello Keith.. did you have some news about the next firmware date or some news about the DTS-X PRO delivery plan ?? we're some many users in trouble with that....how Emotiva works with the communication about this feature......... is not the best way i think ... if you can add some things about the date plan it can be very appreciate before i run myself on the market for an storm audio or trinnov to replace this rmc1 units with many stand by time for just an upmixer implentation in the firmware.......... regards.
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Post by hsamwel on Nov 24, 2021 6:53:40 GMT -5
We will definitely be introducing DTS-X Pro for the RMC-1, RMC-1L, and XMC-2 in the near future...
However I do not have a firm date yet... and it will be at least a few more months...
Hello Keith.. did you have some news about the next firmware date or some news about the DTS-X PRO delivery plan ?? we're some many users in trouble with that....how Emotiva works with the communication about this feature......... is not the best way i think ... if you can add some things about the date plan it can be very appreciate before i run myself on the market for an storm audio or trinnov to replace this rmc1 units with many stand by time for just an upmixer implentation in the firmware.......... regards.
That’s good to hear.. I guess full IMAX enhanced (video passthrough a well) support comes rogether with DTS:XPro? But what about the BM bugfix firmware that was supposed to be imminent some weeks ago? Any news on that? Will we be seeing it in november? Or is it further delayed? Could you elaborate on what’s causing the delay? Please not ”we found some things we needed fixing before” comment if possible. Thanks. |
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pzzr
Minor Hero
Posts: 56
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Post by pzzr on Nov 24, 2021 9:23:01 GMT -5
Caveat: I may not have been looking correctly, but… the XMC-2 is received yesterday shows 2.4 version(?)
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AntonP
Minor Hero
RMC-1
Posts: 75
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Post by AntonP on Nov 24, 2021 9:24:00 GMT -5
Thank you, i have 2 passive subs with balanced stereo amp (XLR inputs only). I can make custom Y cable, but is it worth it? Yes, i use Dirac Live. What are advantages of using central sub instead of left/right?
I have umik-1 and can buy minidsp hd (and custom cables XLR-RCA) but cant understand do i need it or not )))
From page 18 of the users manual under "Bass Management"... " If you plan to connect two subs to the Left Sub and Right Sub outputs, then you must configure the Left/Right Subs outputs as Dual Mono. If you plan to connect only a single sub to those outputs, then you MUST connect it to the Left Sub output, and you must configure the Left/Right Subs as Mono. When Left/Right Subs is set to Mono ONLY the Left Sub output is active. (This setting is independent from the configuration of the Center Sub output.)" But as AudioHTIT mentions above, most of us would use a Y splitter connected to "Center SUB" configured as "Mono". I, personally, use the Center SUB output sent to a MiniDSP 2x4 HD and then split out to my two subwoofers from there. This way I can gain match the subs independently outside of Dirac. As already mentioned, the HDMI outputs are not matrixed and when two displays are connected, you will get the highest resolution and features supported by the "weakest" display. |
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Post by ElectricKoolAid on Nov 24, 2021 9:32:46 GMT -5
Caveat: I may not have been looking correctly, but… the XMC-2 is received yesterday shows 2.4 version(?) Yes, that was addressed in an earlier comment. We were all expecting a new firmware (2.4) but then it was told that 2.4 is going to be shipped on all new units due to a change in the HDMI board or something, but that 2.4 is only for units with this new change and not for the general public. We were hoping to get some clarification on if there would be another new firmware soon to include bug fixes/updates. |
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