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Post by foggy1956 on Jan 18, 2021 13:09:08 GMT -5
I followed the DHCP reset steps, no success On the Dirac module, I get 4 quick green flashes that repeat Taking a step back I took everything off my GigE switch and isolated the RMC-1L,, the Dirac Interface box, and the hardwired internet connection to just the Emotiva provided switch. Status lights all active at the Emotiva switch Reset my internet gateway for 1 min as well as the RMC using the same DHCP reset steps Dirac live still showing as unavailable on the RMC preset IP address at the RMC is showing 10.0.0.2 Gateway is 10.0.0.1 At the laptop, no issue logging into Dirac but, no devices found (underway I need the RMC Dirac to be enabled) I believe Keith stated that, if the green light repeats a pattern of 4 that the card is bad and emotiva will need to send you a new one?
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Post by jjkessler on Jan 18, 2021 13:10:52 GMT -5
I have the Emotive switch plugged direct into my Comcast gateway along with the RMC and Dirac interface (no router or switch in the mix to log into). Trying to locate the device from the Xfinity app to get the IP address.
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Post by jjkessler on Jan 18, 2021 13:11:47 GMT -5
Ah, I was suspecting the issue was looking more like the Dirac interface box
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Post by jjkessler on Jan 18, 2021 13:15:43 GMT -5
Problem solved, the micro SD card was not seated correctly, reseated and now I can enable Dirac. Thank you for the troubleshooting help!
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klinemj
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Post by klinemj on Jan 18, 2021 15:47:46 GMT -5
bborzellAlso - FYI, on the 1st page of this thread, there are some very good links you should read. Some are out of date thanks to updates from Dirac's side, and if you have issues getting Dirac to see your new processor, you should follow the advice TTOCS gave me. If you look at the 2nd post of -->THIS THREAD...CLICK HERE<--- - you will see things I found out of date as well as comments on how to get Dirac to see your processor. Basically, it boils down to a very specific order of connections and startup for the switch, the EDNIB, and the processor. Mark
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Post by bborzell on Jan 18, 2021 16:26:50 GMT -5
bborzellAlso - FYI, on the 1st page of this thread, there are some very good links you should read. Some are out of date thanks to updates from Dirac's side, and if you have issues getting Dirac to see your new processor, you should follow the advice TTOCS gave me. If you look at the 2nd post of -->THIS THREAD...CLICK HERE<--- - you will see things I found out of date as well as comments on how to get Dirac to see your processor. Basically, it boils down to a very specific order of connections and startup for the switch, the EDNIB, and the processor. Mark Thanks, Mark. I noticed the other discussions about setup and getting things to recognize each other. Appears to be a fair amount of added steps over the plug and almost play nature of Dirac with the XMC-1. Probably be a week before I see the kit. Bob
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Lsc
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Post by Lsc on Jan 18, 2021 16:54:51 GMT -5
Just had Dirac crashed v3.0.8 & v3.0.5.
Wanted to give another Dirac run but oh well. I may need a new laptop ๐.
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klinemj
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Post by klinemj on Jan 18, 2021 19:02:17 GMT -5
bborzellAlso - FYI, on the 1st page of this thread, there are some very good links you should read. Some are out of date thanks to updates from Dirac's side, and if you have issues getting Dirac to see your new processor, you should follow the advice TTOCS gave me. If you look at the 2nd post of -->THIS THREAD...CLICK HERE<--- - you will see things I found out of date as well as comments on how to get Dirac to see your processor. Basically, it boils down to a very specific order of connections and startup for the switch, the EDNIB, and the processor. Mark Thanks, Mark. I noticed the other discussions about setup and getting things to recognize each other. Appears to be a fair amount of added steps over the plug and almost play nature of Dirac with the XMC-1. Probably be a week before I see the kit. Bob It's actually not hard to do. It's just that if you follow their instructions w/o using the order of powering up I mention - some get it to work, and some do not. The approach ttocs led me to has (knock on wood) been very consistently reliable for me. Mark
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Post by hsamwel on Jan 19, 2021 8:27:55 GMT -5
bborzell Also - FYI, on the 1st page of this thread, there are some very good links you should read. Some are out of date thanks to updates from Dirac's side, and if you have issues getting Dirac to see your new processor, you should follow the advice TTOCS gave me. If you look at the 2nd post of -->THIS THREAD...CLICK HERE<--- - you will see things I found out of date as well as comments on how to get Dirac to see your processor. Basically, it boils down to a very specific order of connections and startup for the switch, the EDNIB, and the processor. Mark Thanks, Mark. I noticed the other discussions about setup and getting things to recognize each other. Appears to be a fair amount of added steps over the plug and almost play nature of Dirac with the XMC-1. Probably be a week before I see the kit. Bob Normally there should be no speacial order. I just connected my EDNIB and started Dirac. Worked the first time I tried. The RMC had been connected to my switch like almost a year before. I do not use the switch Emotiva provide.
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KeithL
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Post by KeithL on Jan 19, 2021 9:48:47 GMT -5
The steps involved are a little bit different...
So it's really a good idea to read and actually follow the directions (at least until you become familiar with the procedure).
The only real difference in how Dirac Live itself connects is the Network Interface Box. The EDNIB is another part - which can fail or get damaged in shipping (and that's happened to a few of them). However the EDNIB is actually quite solid when it comes to connecting to the network.
The steps you need to go through on the processor are a bit different to accommodate downloading and selecting between multiple Dirac filter sets... So you do have to follow the directions there.
And the Dirac Live software itself has been improved... And the licensing process is MUCH simpler and more reliable. And you don't need to worry about having your activation code when you want to download another copy. And you don't need to worry about your license count any more.
But the processor still needs to get a network address just like it always did.
And the problems you might have at that step... and the solutions for them... are just about the same as before.
Room correction is not something most of us do every day. (And if you DO use it every day then it won't take you long to remember how to do it without the directions.)
Thanks, Mark. I noticed the other discussions about setup and getting things to recognize each other. Appears to be a fair amount of added steps over the plug and almost play nature of Dirac with the XMC-1. Probably be a week before I see the kit. Bob Normally there should be no speacial order. I just connected my EDNIB and started Dirac. Worked the first time I tried. The RMC had been connected to my switch like almost a year before. I do not use the switch Emotiva provide.
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Lsc
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Post by Lsc on Jan 19, 2021 10:05:57 GMT -5
Not pointing any fingers but we all should first start by reading the instructions.
Just having a decent background on what needs to be done should help troubleshoot.
Itโs actually super easy to run Dirac as long as the software doesnโt crash.
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klinemj
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Post by klinemj on Jan 19, 2021 13:58:59 GMT -5
Thanks, Mark. I noticed the other discussions about setup and getting things to recognize each other. Appears to be a fair amount of added steps over the plug and almost play nature of Dirac with the XMC-1. Probably be a week before I see the kit. Bob Normally there should be no speacial order. I just connected my EDNIB and started Dirac. Worked the first time I tried. The RMC had been connected to my switch like almost a year before. I do not use the switch Emotiva provide. I agree there "should" be no special order. For me (and others who chimed in), if I start up the EDNIB BEFORE the Gen3P is on and connected to the internet, it's a "no-go" every time. The Gen3P shows "Not Available" if I try to enable Dirac and Dirac will not see my Gen3P. On the other hand, if the Gen3P is running and connected to the internet, and THEN I connect and power up Mr. Ed Nib...it all works fine. I've tried it repeatedly (more than 10 times) each way and it's perfectly repeatable...one way works, one way does not. Mark
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klinemj
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Post by klinemj on Jan 19, 2021 14:04:32 GMT -5
The steps involved are a little bit different... So it's really a good idea to read and actually follow the directions (at least until you become familiar with the procedure). I do agree it's a good idea to read the directions, but I will also re-iterate something I suggested to you when I first discovered what I just posted about above...about the order of startups. The official Emotiva instructions and the FAQ's (which are from you) say NOTHING about "if the Gen3P shows 'not available' or if Dirac cannot find the Gen3P...try making sure the Gen3P is on and has an IP address before powering up the EDNIB". Honestly...that would not be very hard to add to the instructions and FAQ's. You have spent more time on this topic telling people that it "should not matter" than just updating the documentation. Enough other users found what I am talking about to be true that they reached out and told me to try it. I did. It worked...first time. As noted...if I don't do that, it doesn't work. If I do, it does. So...the "it shouldn't matter" comments are...not really helpful. Can you please update the instructions and FAQ's? Mark
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Post by phantom3rdchannel on Jan 19, 2021 16:07:34 GMT -5
I am a new XMC-2 owner. Recently I began the process of creating DIRAC filters for my system. I had to work through a bad digitizer cable issue which took a few weeks to resolve, but now I am able to take measurements and create the correction filters. Before starting this process, I spent a great deal of time setting up my speakers so when I listened to 2 channel music using the Reference Stereo mode or just stereo with no equalization added my speakers were set up to provide excellent imaging with the center image locked in. Vocalists seemed to be dead center between the speakers and about 5 feet behind them. the sound stage was wide reaching beyond the left and right of the respective speakers. I was expecting that the Dirac filters would preserve this imaging or even improve it while also improving the tonal quality of the music. I followed the Dirac directions carefully. I made sure only the two stereo speakers and the sub were identified in Speaker Preset 2 and this is the preset where I took the measurements. I used the Tightly Focused Imaging arrangement. I set the Mic gain to 100% and all the levels to be in the green and similar to each other. I took these measurements 4 separate times and created a filter each time to test the results. When I played music using the new filter I created, each time, the tonal quality was much improved, but the imaging was gone or badly distorted. In some cases the center image moved to the right speaker or the left speaker. In one test the center image seemed to come from everywhere except the center. It seemed like the speakers were out of phase with each other. If I switched to Reference Stereo mode which shuts off Dirac, the center image returned to where it belonged. Just for fun I switched back to Stereo mode with Dirac engaged, and I intentionally reversed the cables on one of the speakers to put them out of phase. Sure enough this put the center image right back in the center where it belongs. I know that the speakers were correctly in phase before I did this. I verified that the cables were connected correctly and without Dirac engaged(Reference Stereo mode)the imaging is always correct. The source for the music is an Oppo UDP205 playing multiple different CDs and connected to the XMC-2 via HDMI. The XMC-2 is connected via XLR cables to Emotiva XPA-9 Gen3. (FYI - using Dirac for 7.1 setup worked as expected and produced very good sound and imaging for both multichannel music and movies.) Has anyone experienced anything like this? Can you help me understand what I am doing wrong, or is this what Dirac does to stereo imaging? Help!!!
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Lsc
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Post by Lsc on Jan 19, 2021 16:14:38 GMT -5
I am a new XMC-2 owner. Recently I began the process of creating DIRAC filters for my system. I had to work through a bad digitizer cable issue which took a few weeks to resolve, but now I am able to take measurements and create the correction filters. Before starting this process, I spent a great deal of time setting up my speakers so when I listened to 2 channel music using the Reference Stereo mode or just stereo with no equalization added my speakers were set up to provide excellent imaging with the center image locked in. Vocalists seemed to be dead center between the speakers and about 5 feet behind them. the sound stage was wide reaching beyond the left and right of the respective speakers. I was expecting that the Dirac filters would preserve this imaging or even improve it while also improving the tonal quality of the music. I followed the Dirac directions carefully. I made sure only the two stereo speakers and the sub were identified in Speaker Preset 2 and this is the preset where I took the measurements. I used the Tightly Focused Imaging arrangement. I set the Mic gain to 100% and all the levels to be in the green and similar to each other. I took these measurements 4 separate times and created a filter each time to test the results. When I played music using the new filter I created, each time, the tonal quality was much improved, but the imaging was gone or badly distorted. In some cases the center image moved to the right speaker or the left speaker. In one test the center image seemed to come from everywhere except the center. It seemed like the speakers were out of phase with each other. If I switched to Reference Stereo mode which shuts off Dirac, the center image returned to where it belonged. Just for fun I switched back to Stereo mode with Dirac engaged, and I intentionally reversed the cables on one of the speakers to put them out of phase. Sure enough this put the center image right back in the center where it belongs. I know that the speakers were correctly in phase before I did this. I verified that the cables were connected correctly and without Dirac engaged(Reference Stereo mode)the imaging is always correct. The source for the music is an Oppo UDP205 playing multiple different CDs and connected to the XMC-2 via HDMI. The XMC-2 is connected via XLR cables to Emotiva XPA-9 Gen3. (FYI - using Dirac for 7.1 setup worked as expected and produced very good sound and imaging for both multichannel music and movies.) Has anyone experienced anything like this? Can you help me understand what I am doing wrong, or is this what Dirac does to stereo imaging? Help!!! Thank you for the detailed description. This is exactly the same issue that Iโm having. Iโm starting to think Dirac is not as good as everyone says it is. Do we call Emotiva or Dirac? So frustrating.
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kcl
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Post by kcl on Jan 19, 2021 17:18:32 GMT -5
I am a new XMC-2 owner. Recently I began the process of creating DIRAC filters for my system. I had to work through a bad digitizer cable issue which took a few weeks to resolve, but now I am able to take measurements and create the correction filters. Before starting this process, I spent a great deal of time setting up my speakers so when I listened to 2 channel music using the Reference Stereo mode or just stereo with no equalization added my speakers were set up to provide excellent imaging with the center image locked in. Vocalists seemed to be dead center between the speakers and about 5 feet behind them. the sound stage was wide reaching beyond the left and right of the respective speakers. I was expecting that the Dirac filters would preserve this imaging or even improve it while also improving the tonal quality of the music. I followed the Dirac directions carefully. I made sure only the two stereo speakers and the sub were identified in Speaker Preset 2 and this is the preset where I took the measurements. I used the Tightly Focused Imaging arrangement. I set the Mic gain to 100% and all the levels to be in the green and similar to each other. I took these measurements 4 separate times and created a filter each time to test the results. When I played music using the new filter I created, each time, the tonal quality was much improved, but the imaging was gone or badly distorted. In some cases the center image moved to the right speaker or the left speaker. In one test the center image seemed to come from everywhere except the center. It seemed like the speakers were out of phase with each other. If I switched to Reference Stereo mode which shuts off Dirac, the center image returned to where it belonged. Just for fun I switched back to Stereo mode with Dirac engaged, and I intentionally reversed the cables on one of the speakers to put them out of phase. Sure enough this put the center image right back in the center where it belongs. I know that the speakers were correctly in phase before I did this. I verified that the cables were connected correctly and without Dirac engaged(Reference Stereo mode)the imaging is always correct. The source for the music is an Oppo UDP205 playing multiple different CDs and connected to the XMC-2 via HDMI. The XMC-2 is connected via XLR cables to Emotiva XPA-9 Gen3. (FYI - using Dirac for 7.1 setup worked as expected and produced very good sound and imaging for both multichannel music and movies.) Has anyone experienced anything like this? Can you help me understand what I am doing wrong, or is this what Dirac does to stereo imaging? Help!!! Thank you for the detailed description. This is exactly the same issue that Iโm having. Iโm starting to think Dirac is not as good as everyone says it is. Do we call Emotiva or Dirac? So frustrating. I also have the same issue. I have narrowed it down to when both the front speakers are playing the same sound - as in with a singing voice that is meant to be giving a centered image. Although in my case the image is always shifted to the right speaker. I'm guessing there is some sort of phase shift involved with the Direc filter with one of the front speakers. I have called Emotiva and they asked me to try a few things, so far none has been effective. Next thing to try is to down version Direc to 3.0.11 and redo the measurements
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Post by richter250 on Jan 19, 2021 17:35:32 GMT -5
I am so glad you guys have noticed this problem. I thought I was going crazy. Same problems in my system. Off center image and distorted sound. I can fix the center image by changing speaker levels but the distortion remains. I really think this has something to do with the latest Dirac software. I had some great sound with perfect center image in previous versions of Dirac. Now I just have to try to remember which one! ๐
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Post by ttocs on Jan 19, 2021 18:01:21 GMT -5
RE the Offcenter Sound: Send the Log to Dirac Support The instructions include the location where logs are saved by Dirac for every calibration run. The support page is HERE. Look for the Link under "Other Resources" titled: Open a ticket on the Help Desk. The logs are dated, and also numbered when multiple runs are saved. You can also send screenshots etc for any situation where that would be helpful.
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Post by phantom3rdchannel on Jan 19, 2021 18:01:37 GMT -5
I am using Dirac 3.0.13. Please let me know if a previous version (3.0.11 or other version) fixes the problem
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Post by phantom3rdchannel on Jan 19, 2021 18:13:31 GMT -5
I found this on the Dirac troubleshooting page. I am going to try a different microphone. None of the other recommendations apply to my situation.
Troubleshooting: Off-Center or Biased Imaging Skip to end of metadata
Created by Jordan Matthiass, last modified on Nov 25, 2020
Go to start of metadata Causes
Manual balance adjustments not accounted for by Dirac Liveยฎ. Signal processing downstream of Dirac Liveยฎ. Off-center measurement in the "sweet spot" (first measurement position). Faulty microphone, including using a non-omnidirectional microphone. Insufficient measurement data.
Solutions
Ensure Dirac Liveยฎ is the final stage in your signal chain. That is to say, any and all audio processing such as balance adjustments, bass enhancements, etc. must be carried out before a Dirac Liveยฎ measurement is executed, so that Dirac Liveยฎ can account for these in filter calculation. Always take your first room measurement from the "sweet spot," or a centered location where you most often listen to music. Time and gain (i.e. balance) adjustments are based around the location of this first measurement. For example, if you measure a "sweet spot" that is to the extreme left of your 2.0 setup, then, when sitting directly in the center of your 2.0 setup, the right speaker will be far louder. This is because the system is trying to give good balance and imaging to the position you measured to the extreme left. Always measure your first point in your usual listening spot! Your microphone might be incorrectly reading the Dirac Liveยฎ measurement tones. This occurs if your microphone is faulty or non-omnidirectional, and can be corrected by replacing your microphone with one that we recommend. A good entry-level measurement microphone is the UMIK-1 from miniDSP. Always complete all the measurement points in your selected arrangements.
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