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Post by Deleted on Feb 7, 2010 11:25:27 GMT -5
I'm having some issues with my unit and wanted to know if others were having them and if they were in the bug fix or if mine is an unusually wonky unit:
(1) Runaway volume control. When using the remote to make the volume go up or down, sometimes it will get stuck and just keep going up, even when no remote button is pressed. Also, after making the volume go up, sometimes it will treat the "volume down" and "volume up" buttons as "volume up". When it gets in either of these modes, it still responds correctly to the volume control on the physical unit. Cycling power restores normal operation.
(2) Unresponsive remote with no video in. If I'm listening to an audio-only input (no video signal) the unit will not respond to the remote: no volume control and you can't bring up the menu. If I bring up the menu with the front panel button on the physical unit, it will then respond to the remote.
(3) No HDMI-component conversion. The unit is supposed to be able to convert HDMI in to component out, but with the only source I've tried (an Oppo Blu-Ray player) this doesn't seem to work; I get an on-screen message saying that only HDMI out will work. Oddly enough, the Oppo Blu-Ray player is perfectly happy to output component directly. Even within the "content protection" system, I was supposed to be able to get something; my display is only 480P and I thought the content protection systems were supposed to allow conversion up to that resolution, even if not full HD.
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DYohn
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Post by DYohn on Feb 7, 2010 11:31:47 GMT -5
I'm having some issues with my unit and wanted to know if others were having them and if they were in the bug fix or if mine is an unusually wonky unit: (1) Runaway volume control. When using the remote to make the volume go up or down, sometimes it will get stuck and just keep going up, even when no remote button is pressed. Also, after making the volume go up, sometimes it will treat the "volume down" and "volume up" buttons as "volume up". When it gets in either of these modes, it still responds correctly to the volume control on the physical unit. Cycling power restores normal operation. (2) Unresponsive remote with no video in. If I'm listening to an audio-only input (no video signal) the unit will not respond to the remote: no volume control and you can't bring up the menu. If I bring up the menu with the front panel button on the physical unit, it will then respond to the remote. (3) No HDMI-component conversion. The unit is supposed to be able to convert HDMI in to component out, but with the only source I've tried (an Oppo Blu-Ray player) this doesn't seem to work; I get an on-screen message saying that only HDMI out will work. Oddly enough, the Oppo Blu-Ray player is perfectly happy to output component directly. Even within the "content protection" system, I was supposed to be able to get something; my display is only 480P and I thought the content protection systems were supposed to allow conversion up to that resolution, even if not full HD. 1) and 2) have never happened with mine, and 3) is likely because you have an HDMI cable plugged into the output.
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Post by Deleted on Feb 7, 2010 12:02:43 GMT -5
1) and 2) have never happened with mine, and 3) is likely because you have an HDMI cable plugged into the output. (3) No, I don't have an HDMI cable plugged into the output. I also had an issue related to (1) that happened during set-up: when I was configuring the unit, the unit started interpreting the "down" navigation button on the remote as "up". Cycling power was required to fix the problem. If I'm seeing problems that other people aren't, I'd like to ensure I have the same firmware version as everyone else — how do you find out what version you're running?
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Post by skriefal on Feb 7, 2010 12:20:18 GMT -5
The HDMI to component conversion will work only with unencrypted content (where no HDCP copy protection is present). I believe Emotiva has no choice in this matter; it's a licensing thing.
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Post by Deleted on Feb 7, 2010 12:36:32 GMT -5
The HDMI to component conversion will work only with unencrypted content (where no HDCP copy protection is present). I believe Emotiva has no choice in this matter; it's a licensing thing. I have 4 different HD sources, and all of them will output 480P component video; I've never had any of them refuse to work because of HDCP. Also, the particular test was with a standard definition DVD; it wasn't even an HD source. In any case, I don't want to speculate about Emotiva's policies. I just want to know what they are: am I looking at a bug which they will fix or am I looking at a fixed policy that will not be changed. If it is a policy, I'd appreciate an explanation of what that policy does and does not allow me to do.
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Post by rooster on Feb 7, 2010 13:21:11 GMT -5
are you using the factory remote?
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Post by Deleted on Feb 7, 2010 14:42:35 GMT -5
are you using the factory remote? Mostly. I taught my universal remote the UMC-1's volume commands, but it doesn't seem to make any difference whether the volume commands come from the factory remote or the universal remote. Because of this (as well as the fact that cycling power on the main unit resolves — temporarily at least — the problem) I'm pretty sure the issue is in the main unit.
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DYohn
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Post by DYohn on Feb 7, 2010 15:07:02 GMT -5
The HDMI to component conversion will work only with unencrypted content (where no HDCP copy protection is present). I believe Emotiva has no choice in this matter; it's a licensing thing. I have 4 different HD sources, and all of them will output 480P component video; I've never had any of them refuse to work because of HDCP. Also, the particular test was with a standard definition DVD; it wasn't even an HD source. In any case, I don't want to speculate about Emotiva's policies. I just want to know what they are: am I looking at a bug which they will fix or am I looking at a fixed policy that will not be changed. If it is a policy, I'd appreciate an explanation of what that policy does and does not allow me to do. The law changed this year and new equipment MUST invoke the commands to close the analog hole. However, I believe Big Dan stated in an earlier message that Emotiva has paid the licensing fee to allow increased analog flexibility and that Monday's software update will include unlocking some of this functionality. As far as your remote issue, this may sound silly but did you remove the Mylar protective covering from the display on the front? The remote receiver is there...
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Post by roadrunner on Feb 7, 2010 15:37:45 GMT -5
Other than the issue you are having with the remote control volume, all the other problems you have mentioned are among those previously reported. However, if you find things that appear to be unique to your unit, I would call Emotiva and ask tech support if the SW update will cure the problem you have identified. Lonnie has said that the Firm Ware will fix all of the reported issues PLUS it will add or enhance other features not exhibiting any problems. He said that there will be a text file listing all of the improvements that this release deals with. Poor Dann G... and he thought he was caught up with all the components needed to release the User's Manual. ;D I hope they hadn't been finalized at the print shop. We don't need a manual anyway... sort of. lol Dann didn't have anything else on his plate anyway.
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Post by SticknStones on Feb 7, 2010 16:04:52 GMT -5
The latest update from Big Dan on his private update thread is that final beta testing is occurring this weekend and he will give another official update on Monday February 8th, 2010 but they are feeling pretty good about the next firmware release. Enjoy the big game today!
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Post by Deleted on Feb 7, 2010 16:08:40 GMT -5
The law changed this year and new equipment MUST invoke the commands to close the analog hole. However, I believe Big Dan stated in an earlier message that Emotiva has paid the licensing fee to allow increased analog flexibility and that Monday's software update will include unlocking some of this functionality. As far as your remote issue, this may sound silly but did you remove the Mylar protective covering from the display on the front? The remote receiver is there... Far be it from me to say what is or is not required by law. I only want to know what the unit's specs are regarding what the unit will and will not do. If the spec is that it won't output (some/most/all) video content over 480P component, then there isn't much good in my waiting for a bug fix. I actually didn't remove the mylar , but it doesn't seem like it could be the cause of the remote issues. It is a modal thing in the unit: once it gets into a bad mode then it has the undesired behavior until power is recycled; mylar could certainly reduce sensitivity, but it is hard to see how it could produce that sort of modal behavior. For the time being I've had to unhook the unit because it isn't really usable as is. For now, my plan is to wait for the firmware update and try again, unless I'm told that the component video output is disabled by design, in which case I will probably just return the unit; unfortunately I can't get by with no usable HDMI inputs and only 3 component inputs.
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