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Post by snapper on Feb 9, 2010 16:29:16 GMT -5
So those of us that aren't IT people, how do we know if we have a 32 or 64-bit computer? I'll be using the wife's Toshiba laptop to do the update after work tonight. Another, perhaps quicker/easier method is to hold down the Windows key (it is usually between the Ctrl and Alt keys) and press the Pause key. Voila - System Properties.
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DYohn
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Post by DYohn on Feb 9, 2010 16:32:46 GMT -5
Just a quick comment on the firmware loader application. Why is Emo using a 9 year old OS (Win XP) to support their product? This is considered ancient in the computer world. From all the comments I've read so far, most users are living in 2010 and running 64bit operating systems (Windows, Mac OSX and Linux). Please correct if I'm wrong but it seems that XP is the most stable flavor of Windows to accomplish this upgrade? I'm interested in the UMC-1 and I've been monitoring the forums on this product. I'm all for firmware upgradeable products but we need something that either supports today's market of computers or that is not OS dependent like maybe a Webapp (java?) which talks to the USB ports through a web browser. This may not be the thread to post this but I thought I'd mention it anyways. Thanks and I'm hoping this all works out! I for one am happy about this as all my PCs run XP Pro. I have not yet tried Win7, and I got rid of all vestiges of Vista from all my machines as quickly as I could up(down)grade them to XP.
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Post by pultzar on Feb 9, 2010 16:41:12 GMT -5
I ran the updater on my XP system and it was successful. Did a full power cycle on the unit afterwards and waited about half a minute before turning it back on again. -Inputs names and settings were all corrupted including random inputs being made visible. Not a big deal as I just fixed them. -DTS LFE level was set to -99 db -DTS 2.0 level was set to -0 db which seemed odd -Setting the LFE crossover used to be possible. Now when attempting to adjust its value, the buttons either do nothing or set it to random values. For example pressing left several times might get you 32hz, 77hz, 101hz, 40hz. There is no reliable way to set the number for me. -Naming inputs from the remote didn't work. The up/down arrows allowed me to select a letter, but the right/left arrows didn't allow me to select a position (even though the display was flashing to indicated that it received an input). Using the buttons on the front of the unit did work however. -The velocity sensitive volume control is nice -Power button light doesn't turn off with unit dimming. Is it possible to just disconnect the led to the switch? I hate to say this, but just do a factory default and this will restore all the functionality. Unfortunately it will wipe clean all your settings, but then everything will work as it should. Sorry, but the power button will always be lit. In previous processors we made everything dim which led to a boat load of problems. Not with the system, but with the users. When all the LEDs go out, people wouldn't know if it was on or off, we got a lot of calls where people were saying, I turned it off but it is still playing (reality was it was not turned off) or we woudl get calls saying. There is something wrong with my unit. Everything works and is playing but I have no display. My reply would always be, please go over and push the dimmer button for me and what do you know. Its fixed!!! So now we always leave the power button lit. Oh well. BTW, the way my other gear works is that the display dims 100% off, but if you do anything it comes back on for a few seconds before dimming again. You can tell that the unit is on because it has zero display. If the unit is off, then it has a small standby light that comes on (just like the Emotiva). Seems like there could be a power user option for complete dimming. Maybe my room is just more light controlled than most... when my eyes adjust the power LED makes a wall in my theater glow.
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Post by acsubie on Feb 9, 2010 16:42:27 GMT -5
Installing the update was not that difficult. Had an error the 1st time and the 2nd time the program said complete on the computer but the UMC itself did not have a display notifying me that the update was complete or successful? Is that normal?
Also when you check the software version on the UMC(mute/status/volume up) what should it be reading after the update?
I to have thee input names all jumbled up. Was no real biggie to fix.
But one thing i cant figure out is i cant make one of the Inputs "invisible" on the display. All my normal Inputs from before are ok. But while scrolling i get a "analog 4" which is visible. I went into the menu's input setup and 'Analog 4" is not there so I cant make it 'invisible" even I wanted to. One thing i noticed though was that in the Input Setup menu after my last named Input I can still scoll down even though no inputs are named or listed, its just blank and some of them were visible. I made all the blank inputs "invisible" but I still get a "Analog 4" on the screen while scrolling. Any recommendation for solving this Lonnie?
Also what exactly will the discrete codes allow us Harmony remote users?
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Post by pmd918 on Feb 9, 2010 16:50:14 GMT -5
Just a quick comment on the firmware loader application. Why is Emo using a 9 year old OS (Win XP) to support their product? This is considered ancient in the computer world. From all the comments I've read so far, most users are living in 2010 and running 64bit operating systems (Windows, Mac OSX and Linux). Please correct if I'm wrong but it seems that XP is the most stable flavor of Windows to accomplish this upgrade? I'm interested in the UMC-1 and I've been monitoring the forums on this product. I'm all for firmware upgradeable products but we need something that either supports today's market of computers or that is not OS dependent like maybe a Webapp (java?) which talks to the USB ports through a web browser. This may not be the thread to post this but I thought I'd mention it anyways. Thanks and I'm hoping this all works out! You clearly have no clue how things work in the real world. First of all, blame Bill Gates for this POS operating system that the world is stuck with, not Emotiva. Second, as far as I know, most of the business community is still running XP. Vista was a joke. No company in their right mind would have ever moved to that. And Windows 7 is too new to tell, although it is looking good. So believe it or not, most people are still running XP. So in my opinion, Emotiva made the right choice - use the only reliable mainstream OS that is out there. I certainly don't want to steer this thread in the wrong direction, but give us a break already.
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venaka
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Post by venaka on Feb 9, 2010 16:52:21 GMT -5
XP is sill far and away the most common operating system on the planet, and 64 bit is gaining, but hardly the norm. +++1
I used Vista for my 5 Minute Upgrade...
Thanks!!! Seriously guys, this update has made my sound just 10X better!!
EMO-q is working like a Charm ;D
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Post by viperxbr on Feb 9, 2010 16:52:39 GMT -5
Just a quick comment on the firmware loader application. Why is Emo using a 9 year old OS (Win XP) to support their product? This is considered ancient in the computer world. From all the comments I've read so far, most users are living in 2010 and running 64bit operating systems (Windows, Mac OSX and Linux). Please correct if I'm wrong but it seems that XP is the most stable flavor of Windows to accomplish this upgrade? I'm interested in the UMC-1 and I've been monitoring the forums on this product. I'm all for firmware upgradeable products but we need something that either supports today's market of computers or that is not OS dependent like maybe a Webapp (java?) which talks to the USB ports through a web browser. This may not be the thread to post this but I thought I'd mention it anyways. Thanks and I'm hoping this all works out! XP is sill far and away the most common operating system on the planet, and 64 bit is gaining, but hardly the norm. www.w3schools.com/browsers/browsers_os.aspHey Dann, It's unfortunate. It's thing like this that keeps us from moving forward. I just upgraded from XP to Win7 64bit and I'm happy so far. Ideally it would be nice to have something that isn't OS dependent. I understand there were big time constraints which probably played a big factor in this upgrade roll-out. I'm hoping all turns out well so I can happily own this product and enjoy for many years. Cheers!
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Post by monkeypimp on Feb 9, 2010 16:55:53 GMT -5
Hey Dann, It's unfortunate. It's thing like this that keeps us from moving forward. I just upgraded from XP to Win7 64bit and I'm happy so far. Ideally it would be nice to have something that isn't OS dependent. I understand there were big time constraints which probably played a big factor in this upgrade roll-out. I'm hoping all turns out well so I can happily own this product and enjoy for many years. Cheers! Win 7 64 bit should be able to run in 32 bit mode? Did you get Professional or home?
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tubby
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Post by tubby on Feb 9, 2010 17:02:04 GMT -5
Hey Dann, It's unfortunate. It's thing like this that keeps us from moving forward. I just upgraded from XP to Win7 64bit and I'm happy so far. Ideally it would be nice to have something that isn't OS dependent. I understand there were big time constraints which probably played a big factor in this upgrade roll-out. I'm hoping all turns out well so I can happily own this product and enjoy for many years. Cheers! Lonnie stated he is running 7 so I would assume they tested the update and are doing the update to he units in house with 7. You just need to use the 64 bit installer that they forgot to post. edit - re-read Lonnies post and it is the extractor that needs to be 64 bit so no need to wait just google it an find a freeware one.
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goodwinaj
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Post by goodwinaj on Feb 9, 2010 17:03:21 GMT -5
Vista and no problems. Man Up.
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Lonnie
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Post by Lonnie on Feb 9, 2010 17:07:22 GMT -5
Vista and no problems. Man Up.
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Post by mick16 on Feb 9, 2010 17:07:57 GMT -5
[/quote] All units here are being updated prior to shipment. [/quote] Just to confirm (since I put in my credit card info today), - will all future shipments have the firmware update prior to shipment? With all the issues posted here, I'd be much happier if I didn't have to worry about that.
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LCSeminole
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Post by LCSeminole on Feb 9, 2010 17:08:21 GMT -5
I finally forced my Win7 x64 to reach this point. Do this, after waiting at least 10 minutes or so (so that the code has time to execute), hit ctrl-shift-esc. This should show the Task Manager icon in the Notify section in the lower-right. Task Manager likely will not appear, though. Wait another minute, and hit ctrl-alt-del. You should see a message pop up in the background, cancel the Lock window and the message should be warning you about installing an unsigned driver. Go ahead and click install this driver and it should finally complete successfully. This update is based on old-technique, crappy Windows code. I'm not "bashing" here, but it is clearly not an every-man's upgrade. I think some people will ultimately have to send their units in for upgrade. I think that it will become a business decision for Emotiva. Is it costing more in shipping, man hours and image to do upgrades for folks that can't get it to work, or do we fix the upgrade process? Guess my machines a little different. My usb ports lock up when it's trying to load the driver, which means I can't use my mouse or keyboard, which in turn means I can't get task manager booted up. Guess I'll just have to wait for the link to the 64 bit software to be posted. Harblar, I do not have a UMC-1 yet, but since your running Windows 7, have you downloaded the Windows 7: XP-Virtualization mode software yet??? This allows for you to be running a full WinXP operating system which in turn will work for those programs that do not run on Windows 7. I run some programs now that won't run on Win7 in the XP Virtualization Mode.
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hemster
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Post by hemster on Feb 9, 2010 17:12:06 GMT -5
emotivalounge.proboards.com/index.cgi?action=display&board=preamps&thread=9299&page=4#140024Hmm, I re-read Lonnie's post above again and I believe he's saying that a 64-bit version of the WinRar extractor is s needed when using a 64 bit operating system. Not that a separate update installer is needed. I could be mistaken though I looked for a 64-bit version of Winrar but found this on their web site: Version 3.90 1. WinRAR version for Windows x64 is available. If you use Windows x64, it is strongly recommended to install 64 bit WinRAR version. It provides a higher performance and better shell integration than 32 bit version. However, to confuse things even more, the link posted in the PDF update instructions actually is for version 3.91 which I would expect would cater for 64-bit...
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lonnie
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Post by lonnie on Feb 9, 2010 17:12:59 GMT -5
All units here are being updated prior to shipment. [/quote] Just to confirm (since I put in my credit card info today), - will all future shipments have the firmware update prior to shipment? With all the issues posted here, I'd be much happier if I didn't have to worry about that. [/quote] Yes, it it leaves the doors today and beyond, it will be updated before it leaves. ;D
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Lonnie
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Post by Lonnie on Feb 9, 2010 17:13:04 GMT -5
Hey Dann, It's unfortunate. It's thing like this that keeps us from moving forward. I just upgraded from XP to Win7 64bit and I'm happy so far. Ideally it would be nice to have something that isn't OS dependent. I understand there were big time constraints which probably played a big factor in this upgrade roll-out. I'm hoping all turns out well so I can happily own this product and enjoy for many years. Cheers! 'Moving forward' is a relative term. We have to keep in line with the majority at the moment. That means we will move forward to deeper OS systems, sure. It is not a static situation. My point was to remind people that the biggest OS on earth is still XP, by a very large margin, and that introducing software compatible with that is very reasonable. We are not saying that this is only compatible with XP. We do have Vista on a few computers still, and it works on those, as well as the Windows 7 machines. I just changed from XP to Windows 7 at home, and from Vista to 7 at work, and all my programs are running better than ever. Unfortunatley for Mac users, we cannot offer this for Mac OS at this time. You can try XP/7 on a Mac, send in the unit to us for upgrading, or call up a friend with a PC laptop and offer them a beer. ;D
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Post by 2infinity on Feb 9, 2010 17:13:08 GMT -5
All units here are being updated prior to shipment. [/quote] Just to confirm (since I put in my credit card info today), - will all future shipments have the firmware update prior to shipment? With all the issues posted here, I'd be much happier if I didn't have to worry about that. [/quote] mick16, Jana said this morning when gave her my cc info that all new shipment will have the latest firmware. Worry not my friend. I am glad to because I am a member of the House that Jobs built
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lonnie
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Post by lonnie on Feb 9, 2010 17:15:29 GMT -5
Hmm, I re-read Lonnie's post again and I believe he's saying that a 64-bit version of the WinRar extractor is s needed when using a 64 bit operating system. Not that there's a separate update installer is needed. I could be mistaken though I looked for a 64-bit version of Winrar but found this on their web site: Version 3.90 1. WinRAR version for Windows x64 is available. If you use Windows x64, it is strongly recommended to install 64 bit WinRAR version. It provides a higher performance and better shell integration than 32 bit version. However, to confuse things even more, the link posted in the PDF instructions actually is for version 3.91 which I would expect would cater for 64-bit... You are correct. I was referring to a 64 bit extractor. The software doesn't need to be changed.
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hemster
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Post by hemster on Feb 9, 2010 17:19:09 GMT -5
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lonnie
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Post by lonnie on Feb 9, 2010 17:20:27 GMT -5
I haven't tried this extractor, but it looks like a great suggestion. Thanks for the heads up.
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