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Post by bobbart on Feb 9, 2010 17:22:58 GMT -5
I was just told my rma call tag that I have been waiting for since 2:00pm won't come until tomorrow. Why the long wait? I really want to get this fixed.
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Post by pultzar on Feb 9, 2010 17:24:23 GMT -5
I ran the updater on my XP system and it was successful. Did a full power cycle on the unit afterwards and waited about half a minute before turning it back on again. -Inputs names and settings were all corrupted including random inputs being made visible. Not a big deal as I just fixed them. -DTS LFE level was set to -99 db -DTS 2.0 level was set to -0 db which seemed odd -Setting the LFE crossover used to be possible. Now when attempting to adjust its value, the buttons either do nothing or set it to random values. For example pressing left several times might get you 32hz, 77hz, 101hz, 40hz. There is no reliable way to set the number for me. -Naming inputs from the remote didn't work. The up/down arrows allowed me to select a letter, but the right/left arrows didn't allow me to select a position (even though the display was flashing to indicated that it received an input). Using the buttons on the front of the unit did work however. -The velocity sensitive volume control is nice -Power button light doesn't turn off with unit dimming. Is it possible to just disconnect the led to the switch? Doing a factory reset cleared up the oddities above regarding corrupted data and inputs. Might want to just make this a step in the update process until this issue is resolved. Faster switching between non-video inputs is a nice enhancement that I noticed. I also have not lost my audio stream coming from my PC between playing/pausing (this would happen before). |
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LCSeminole
Global Moderator 
Res firma mitescere nescit.
Posts: 20,863
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Post by LCSeminole on Feb 9, 2010 17:24:39 GMT -5
For those of you running Windows 7- 64 bit version, there is a Windows XP Virtualization software download available from Microsoft at no cost. It has definitely been helpful with a few of my programs that won't run on Windows 7.
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Post by hogweed75 on Feb 9, 2010 17:28:09 GMT -5
Windows XP Virtualization is not available for Win 7 Home.
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Post by hogweed75 on Feb 9, 2010 17:29:03 GMT -5
Lonnie. Please check you're PM. Thanks!
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lonnie
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Post by lonnie on Feb 9, 2010 17:29:44 GMT -5
I was just told my rma call tag that I have been waiting for since 2:00pm won't come until tomorrow. Why the long wait? I really want to get this fixed. I just checked and that has already been taken care of so relax. Its all in Fed-Ex hands now. |
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lonnie
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Post by lonnie on Feb 9, 2010 17:31:13 GMT -5
I ran the updater on my XP system and it was successful. Did a full power cycle on the unit afterwards and waited about half a minute before turning it back on again. -Inputs names and settings were all corrupted including random inputs being made visible. Not a big deal as I just fixed them. -DTS LFE level was set to -99 db -DTS 2.0 level was set to -0 db which seemed odd -Setting the LFE crossover used to be possible. Now when attempting to adjust its value, the buttons either do nothing or set it to random values. For example pressing left several times might get you 32hz, 77hz, 101hz, 40hz. There is no reliable way to set the number for me. -Naming inputs from the remote didn't work. The up/down arrows allowed me to select a letter, but the right/left arrows didn't allow me to select a position (even though the display was flashing to indicated that it received an input). Using the buttons on the front of the unit did work however. -The velocity sensitive volume control is nice -Power button light doesn't turn off with unit dimming. Is it possible to just disconnect the led to the switch? Doing a factory reset cleared up the oddities above regarding corrupted data and inputs. Might want to just make this a step in the update process until this issue is resolved. Faster switching between non-video inputs is a nice enhancement that I noticed. I also have not lost my audio stream coming from my PC between playing/pausing (this would happen before). As for myself, I always do a factory reset after an update, so your right, we probably should just make it one the steps. Glad to hear it is working a lot smoother for you.  |
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LCSeminole
Global Moderator
Res firma mitescere nescit.
Posts: 20,863
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Post by LCSeminole on Feb 9, 2010 17:31:33 GMT -5
Windows XP Virtualization is not available for Win 7 Home. Your right, it's only available for Windows 7 Professional and Ultimate versions. |
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osogovo
Minor Hero
once upon a time in the west
Posts: 46
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Post by osogovo on Feb 9, 2010 17:33:14 GMT -5
It took me an hour to load the software update after a few failed atempts with Wndows XP Iwas finally able to do it with Vista.Loaded factory default.Now I am so happy.All bugs are gone.Just one thing I am going to miss- just one thing "All channel stereo'
Follow the software update instructions up to the letter
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hemster
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Particle Manufacturer
...still listening... still watching
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Post by hemster on Feb 9, 2010 17:33:31 GMT -5
Lonnie, it might be an idea then to modify the instructions PDF and add in the step to do a factory reset after the post-upgrade power cycle.
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lonnie
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Post by lonnie on Feb 9, 2010 17:37:23 GMT -5
Lonnie, it might be an idea then to modify the instructions PDF and add in the step to do a factory reset after the post-upgrade power cycle. Good suggestion. |
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LCSeminole
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Res firma mitescere nescit.
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Post by LCSeminole on Feb 9, 2010 17:39:14 GMT -5
It took me an hour to load the software update after a few failed atempts with Wndows XP Iwas finally able to do it with Vista.Loaded factory default.Now I am so happy.All bugs are gone.Just one thing I am going to miss- just one thing "All channel stereo' Follow the software update instructions up to the letter That's too bad that the "ALL CHANNEL STEREO" mode was removed. I agree with everyone else that it should be added on a future upgrade. |
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Post by moodyman on Feb 9, 2010 17:43:15 GMT -5
I haven't tried this extractor, but it looks like a great suggestion. Thanks for the heads up. I just want to give my thumbs up to 7-zip. I've been using it for awhile and it works great. Best of all..its free!! here is their website: www.7-zip.org/ |
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lonnie
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Post by lonnie on Feb 9, 2010 17:43:27 GMT -5
It took me an hour to load the software update after a few failed atempts with Wndows XP Iwas finally able to do it with Vista.Loaded factory default.Now I am so happy.All bugs are gone.Just one thing I am going to miss- just one thing "All channel stereo' Follow the software update instructions up to the letter That's too bad that the "ALL CHANNEL STEREO" mode was removed. I agree with everyone else that it should be added on a future upgrade. I liked it as well, but we got so many complaints about it (probably because it was a misunderstanding of what was happening) that we took it out. I will certianly look into adding it to the menu for a later rev. |
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Post by bobbart on Feb 9, 2010 17:45:09 GMT -5
I was just told my rma call tag that I have been waiting for since 2:00pm won't come until tomorrow. Why the long wait? I really want to get this fixed. I just checked and that has already been taken care of so relax. Its all in Fed-Ex hands now. Well I'm confused because I was told by vincent that I would receive an email with the call tag. I have not received anything. You are saying it is in fedex hands, does that mean they are coming to get it or what? |
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LCSeminole
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Res firma mitescere nescit.
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Post by LCSeminole on Feb 9, 2010 17:46:57 GMT -5
That's too bad that the "ALL CHANNEL STEREO" mode was removed. I agree with everyone else that it should be added on a future upgrade. I liked it as well, but we got so many complaints about it (probably because it was a misunderstanding of what was happening) that we took it out. I will certianly look into adding it to the menu for a later rev. I appreciate that Lonnie! It still amazes me that the president and general manager of a company will take time to visit with the commoners! ;D |
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Post by hogweed75 on Feb 9, 2010 17:47:56 GMT -5
Quote "Well I'm confused because I was told by vincent that I would receive an email with the call tag. I have not received anything. You are saying it is in fedex hands, does that mean they are coming to get it or what? "
You will get an email from FedX about the call tag. The link takes you to the FedX website to enter in some information and print off the call tag. You can then either take it right away to a FedX facility or sign up to wait for FedX to come and pick it up.
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Post by bobbart on Feb 9, 2010 17:48:52 GMT -5
You will get an eamil from FedX about the call tag. The link takes you to the FedX website to enter in some information and print off the call tag. You can then either take it right away to a FedX facility or sign up to wait for FedX to come and pick it up. Thanks hogweed, would have been nice if they explained that to me. |
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lonnie
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Post by lonnie on Feb 9, 2010 17:49:33 GMT -5
I just checked and that has already been taken care of so relax. Its all in Fed-Ex hands now. Well I'm confused because I was told by vincent that I would receive an email with the call tag. I have not received anything. You are saying it is in fedex hands, does that mean they are coming to get it or what? The call tag was issued by us through the Fed-Ex system. So on our side it is done. If you haven't recieved it yet, it is due to a lag in the Fed-Ex system getting it to you. But we issued it. |
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lonnie
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Post by lonnie on Feb 9, 2010 17:51:05 GMT -5
I liked it as well, but we got so many complaints about it (probably because it was a misunderstanding of what was happening) that we took it out. I will certianly look into adding it to the menu for a later rev. I appreciate that Lonnie! It still amazes me that the president and general manager of a company will take time to visit with the commoners! ;D I love that "commoners"......Off with their heads! Seriously though that's who we are and we love what we do. |
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