Official UMC-1 Tracker Form and Report Solution Apr 3, 2010 7:30:05 GMT -5
Post by SticknStones on Apr 3, 2010 7:30:05 GMT -5
My opinion from the sidelines.. Emotiva is a small company that makes very innovative products. They're currently spending valuable time working on fixing the issues with the UMC1.. the firmware update will be sent when its finished. As per Big Dans post, it will be out very shortly.
Emotiva, being a small company, doesn't have the resources to constantly update spreadsheets hosted on google docs.. The effort was made to setup a system, which I'm sure emotiva is watching from the "mothership" but realistically they can't reply to each and every person due to the extreme undertaking of daily operations.
a: Not everybody is involved in actively repairing the firmware. And who said anything about constantly? Firmware is set now, tell us what specific issues have been resolved. and,
b: Emotiva was involved, to a certain extent, with the creator of this spreadsheet. And they said comments would be forthcoming. So expecting to see, well, comments is not so over the top.
quote from March 1:
Hi everyone! I received a note from Lonnie yesterday and he is catching up on other priorities but will begin to edit this list as he and his team work through their UMC punch list.
I really want this product, and company, to do well. These posts are meant not to bash them, but to point out where some PR/communication foibles are occurring. Hopefully, at some point, their public perception will improve, but as it stands there is a lot of animosity aimed at them for reasons related to communication deficiencies.
Sorry folks, I have sent emails and left messages at the EMO office to no avail and am not sure how to help at this point!