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Post by kinghenrik on May 19, 2013 11:37:51 GMT -5
Can someone from Emotiva confirm that units shipped 5/22 on will already have the latest firmware? I was already having second thoughts about my order after reading about the UMC-1 and the HDMI 1.3 squeeling issue, but having to go through a potentially wonky firmware update may be the last straw.
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Post by avaddikt on May 19, 2013 15:10:07 GMT -5
I don't think I would let that dissuade me from a fine piece of audio gear. These issues are not universal and certainly seem to be getting resolved. You can always call Emo and request a unit that is already loaded with the latest firmware. Not an unreasonable request IMHO.
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Post by avaddikt on May 19, 2013 15:14:01 GMT -5
The last non-boot of Windows 8 (licence key issue is what it turned out to be) for me was two weeks ago, and I called their 800 line, had a tech rep within five minutes and resolution within an hour. It might be better not to talk about other companies when explaining how much better your support is than theirs. And I didn't pay Microsoft anything nor do I have a contract with them. Good to know! Of course the good or bad experience of one does not always extend to many.
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Post by musicguy on May 19, 2013 15:28:36 GMT -5
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Post by melm on May 19, 2013 15:32:44 GMT -5
I finally got the update running by not following the EMO instructions. The unit is working just fine now, but I'm at a loss to know what has been changed. It's really odd to release an update with many fixes that are neither noted nor explained.
EMO. Post the changelog please.
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Post by mdanderson on May 19, 2013 15:43:56 GMT -5
I finally got my umc-200 to load the new firmware but it took a number of hours yesterday before I was finally successful. My unit was stuck in the endless loop like so many others and I was about ready to give up when I finally got the right combination of things to work. Here is what I did to finally get it to load which is based on various suggestions from this thread.
1. Used a shorter usb cable(6ft). I was using a 12 ft usb cable that I had with my Oppo for use with the usb dac,
2. Uninstalled the software and drivers from the Emotiva web site and then reinstalled them.
3.Used denist's method which loaded the 4th module first and then the other 3 modules loaded automatically.
4.Used a newer netbook that I borrowed from a friend which had Windows XP-sp3
Thanks to denist for his suggestions and thanks to Keith for his tips as well. I hope I don't have to do this again because it did take up so much time-much more time than it should have. If another firmware is released, I think I will pass as long as my UMC-200 is still working ok. I am one of those who always wants to have the latest firmware whether I need it or not.
Thanks to Emotiva for making a product with exceptional sound quality at an affordable price.
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hemster
Global Moderator
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Post by hemster on May 19, 2013 15:45:32 GMT -5
So i have been following the updates that are installed this weekend. Some are getting a clean install and some are not. So "My question is?" Is it worth the update? My current UMC-200 performs great and I dont know of anything i am missing. I think out of the box it works great with version 1. So to update or not? Only you can decide that. If you're happy with the current version then just sit back and crank up some tunes!
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LCSeminole
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Res firma mitescere nescit.
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Post by LCSeminole on May 19, 2013 16:50:44 GMT -5
Most notable fixes coming from v1.52.02.30 to the new v1.52.02.39
1. HDMI CEC is more robust in that there is now separate control over the "AUTO SOURCE" and the "POWER CONTROL" functions. I can now turn on the home theater(TV, processor, amplifiers, blu-ray) by only turning on the TV, processor or blu-ray. Exceptions being that the Oppo BDP-83 will only turn on the TV, while the Oppo BDP-93 turn them all on, so apparently the 83 CEC protocols are not as robust as the 93. Motorola STB has no HDMI CEC control built in so that either has to be turned on separately or by using the STB remote to turn on both itself and TV that turns on the rest.
2. Playback of DSP modes are now remembered.
3. DTS track information on the front display is now available where only before Dolby track information was available.
4. OSD "POP UP" is now in a transparent window where before it was black. I prefer this.
5. EMO-Q in my experience is much more robust. It has now correctly shown my speakers & subs in phase, hits the distance within inches(tape measure verifies this). I'm even more pleased from what I can remember sound wise with the results in the P-EQ.
6. Maybe it's just me, but switching inputs seems to be faster video-wise. Audio locks-on very closely behind. This includes switching channels and "stopping/pausing/rewinding/forwarding" through On-Demand content on my Motorola Comcast STB.
I recall that some were/are having problems with the triggering on the UMC-200. For the record I've not had any of those problems with v1.52.02.30 and I'm still not having any problems with this new firmware v1.52.02.39. As "Doc" noted in his last post, the "-" is still not available for re-labeling the input names. This is definitely nitpicking but I thought I'd reiterate what he said.
As of now, I've had a busy weekend doing other things, but these are what I've noticed with the time that I have spent with the new firmware/software v1.52.02.39
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Post by mooltittle on May 19, 2013 17:03:56 GMT -5
and watching Abe Lincoln Vampire Hunter sounds perfect as well. (What a crap movie, BTW) Wow, now that's a real shock! It's a darn shame that absolutely nothing interesting happened during Lincoln's lifetime, that could have been used as the plot of a good movie, without having to make something up about hunting vampires. I eagerly look forward to the sequel: George Washington hunts werewolves. P.S. Who would make a vampire hunting movie without at least a cameo by Sarah Michelle Gellar anyway?
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Post by srrndhound on May 19, 2013 17:50:53 GMT -5
I did a quick check to see which of the problems I encountered were addressed. Out of 6 I checked today, 5 have not been addressed. The others are: 1) Bass Enhance is defaulted On and speaker Small, but to turn off Bass Enhance one has to set speaker to Large. Not fixed but very simple workaround. 2) No manual PEQ for the back speakers. Major issue. 3) DDEX flagged bitstreams do not allow PLIIx. Minor issue. 4) PLII Music mode has 3 dB less level than Movie mode. Should be the same. Downmixing 5.1 to stereo drops ~9dB. Should not do that. Annoying, but minor. 5) Surround delays were excessive. Now fixed. Hurray! 6) Headphone out has goofy response. Waasaap wit dat? BTW, has anybody run EmoQ with a 7.1 system? Does it EQ the rear speakers? ETA: Revised for clarity. Attachments:
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Post by srrndhound on May 19, 2013 17:53:26 GMT -5
Here's the headphone response. Attachments:
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Post by srrndhound on May 19, 2013 17:55:45 GMT -5
For reference, here's the main Lch line out with exactly the same signal as used for the headphone test. Nice and flat. Attachments:
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Shinx
Minor Hero
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Post by Shinx on May 19, 2013 18:37:42 GMT -5
Still no Manual EQ on Backs !!
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Post by mjrtoo on May 19, 2013 18:42:10 GMT -5
Just a comment on the upgrade process. While I had an initial problem, it was because I was using a longer than 6' USB cable. Overall the process is very simple, I think a lot of nothing is being made out of 'how difficult' the upgrade is....it's actually very easy, compared to some devices I run into on a weekly basis.
So overall, not bad, could it be better, yes, but not bad.
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bootman
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Post by bootman on May 19, 2013 18:44:01 GMT -5
Here's the headphone response. Wow. Maybe on the next one.
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Post by meldhache on May 19, 2013 19:29:15 GMT -5
In my case using the exact denists ' method i was able to recover from the loading nag message which i believe was bought about by failing to Check the reprogram button using Emotiva ' original procedures . Btw here is the denist sequence which I posted earlier . Keith suggested this modification just Check the 4 th file and load the other three files using Emotiva' method. I was using laptop running xp sp3.
Denist has confirmed my cookbook step by step of his procedure.
Good so far, using denist method for i was also stuck on the loading nag message with the 4th file showing fail.
Denist method as follows These are the steps I took
1:Power off umc from the back
2:Unplug USB cable only from PC
3:Run twe program on your PC
4: Find upgrade file and click re program and select all files and hit start
5:A box saying USB comes up with all kind of glibberists
6:Power on umc from the back but Leave it on amber
7:Plug USB cable in the PC and power on umc 200
8:then the USB box disappears and it start loading on the 4Th file. Usually there will be all kind of missmatch osd warnings. Don't worry , mine completely dissapeared after all the other files were loaded.
9:Then it loads the rest from the top 1,2,3
10: make sure all files indicates successfull.
11:power down your UMC-200 from the back toggle and un plug the USB cable from the unit
12: power up the unit and don't forget the load defaults instructions at the end.
you're done
Many thanks to DENIST, actually I believe that this pdf may be of use if everything else fails Mel
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Post by denist on May 19, 2013 20:29:08 GMT -5
The firmware install is easy as I find it compared to the umc-1
My recommendation would be do the PDF one first and if it fails then u use My method which you Can say is the recovery method all in all very simple to install and from everyone's responses that it always will work
Denis
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Post by meldhache on May 19, 2013 20:31:36 GMT -5
You know LCSeminole, I also noticed with everything else equal my habitual listening level is achieved with only level 36 versus 50-55 before. Also as mentioned by doc1963 the emoq 2 is right on this time on all my 5.1 Channel . Mel
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KeithL
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Post by KeithL on May 19, 2013 21:28:27 GMT -5
And which business is that? Indeed, from my experience in the computer industry (both hardware and software), very few companies are willing to admit publicly to compatibility issues, or any other issues with their products I used to be in the computer industry for a lot of years, and, if you really think that every program runs on every computer that it "should", then you haven't been paying attention. Who here remembers when Microsoft said "Don't worry; all of your old Windows XP programs will run on Vista?" And who remembers how many of their Windows XP programs really ran on Vista? So, if we were Microsoft, I guess you wouldn't mind if ten or twenty percent of your "old" DVDs wouldn't play on the new version...... Of course, we could be like many commercial software companies, and simply give you a list of specific brands and models of computer (and cable) that we can promise would work well for the update - and leave it to you to figure out what to do if you couldn't find the right one You also should remember that we are NOT a major software company. If we spent as much money perfecting the update procedure for the UMC-200 as Microsoft spends every patch Tuesday, we'd have to triple the price of the UMC-200 just to break even. We'd rather keep the price where it is, and spend the money we have on stuff you can see and hear when you are actually using it. The update procedure for the UMC-200 is worlds more reliable and consistent than the updater for the UMC-1. And we are working on an even better one for the XMC-1.... but I'm quite happy with the progress so far. And, finally, I'd like to see a show of hands from people who actually got through to a software company when they were having trouble, and were told: "No problem, if you really can't get it to work, just send your computer in and we'll do the update FOR you." Well, stranger things have happened.... Obviously there are several combinations and orders that do work; we picked the one that works the most often, but every computer is slightly different, and there are even minute hardware and timing differences between individual UMC-200 units. I'm glad you got yours sorted out. In the end, by and large, this updater is a lot smoother than the one for the UMC-1, so I figure we've done OK with it. As I'm sure somebody in software development once said: "If you hold a product until you're sure it's totally absolutely perfect, you'll never have a dissatisfied customer. Of course, that's because you'll never be able to release it." Works most often? ? Not something anyone in my business would ever say publicly.
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Post by doc1963 on May 19, 2013 21:44:53 GMT -5
The firmware install is easy as I find it compared to the umc-1 My recommendation would be do the PDF one first and if it fails then u use My method which you Can say is the recovery method all in all very simple to install and from everyone's responses that it always will work Denis My initial reaction may have been a bit "knee-jerk" simply because I found the whole situation extremely frustrating and was extremely pi$$ed off as a result. Six hours to perform a 20 minute task is a bit much. If it wasn't for your suggestion, where would we be? There's no mention of a "recovery method" in the "official" instructions. For that, I thank you...!!! I will be performing the update to my son's UMC-200 later on this week and will using an "abbreviated" version of your procedure that worked for me. I loaded the 4th file first, let the UMC-200 reboot and waited for the error messages to clear and stabilize. Then, loaded the remaining three files (DSP1, DSP2 and OSD) all at the same time. Then, a final reboot of the 200 (with no errors at this point) and, finally, perform the factory reset. Contrary to your experiences, I found the UMC-1 easier (maybe because "I" never encountered a problem), but it was a longer process. My opinion may change if my son's update goes well the FIRST time through... Thanks again. doc
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