XDA-2 Gen 2 Seems to have Bit the Dust (OS X)

[Loop 7]

The XDA-2 is not appearing in the OS X (El Capitan) sound output options (preferences) nor is it appearing in Roon as a DAC (via USB).

Before I call Emotiva about repairs, I thought I would ask on the lounge in case I missed any potential solutions.

I've tried the following:

1. Unplugged the XDA-2's power cable from the outlet while it was on( reset).

2. Restarted the Mac Mini, reconnected the XDA-2 in various orders and combinations.

3. Connected the XDA-2 to a Macbook Pro in various orders and combinations.

4. Tried a few different USB cables.

5. Connected another DAC (cheapo Behringer) to the Mac Mini and it appeared in preferences and in Roon.

Note: DAC is recognized and works when connected to either computers via toslink but the sound is nowhere near as good as USB (not trying to start a war about this issue - just want USB to work)


Anything else I should try before calling Emotiva?

[qdtjni]

Try this; Turn off your Mac and press at start alt+cmd+p+r until another starting sound appears. With this command the USB bus will be reset and the USB device may be recognised now.

[Loop 7]

Thanks for the suggestion. Still nothing.

Baffled.

[KeithL]

Assuming that the USB input still doesn't appear on multiple Apple Mac computers...
And you've already tried a nice short cable (well under six feet).
Then your XDA-2 is probably broken - and will need repair.

Contact Emotiva for an RMA.

[Loop 7]

Jan 18, 2017 12:26:40 GMT -5 KeithL said:

Assuming that the USB input still doesn't appear on multiple Apple Mac computers...
And you've already tried a nice short cable (well under six feet).
Then your XDA-2 is probably broken...

All three cables I tried were 1 meter or less (Emotiva, Monoprice, Pangaea).

I'll call support shortly.