|
Post by deewan on May 22, 2019 7:54:49 GMT -5
Hi Deewan ;if your intent is to populate your system with Emo test items that have no issues and you did ; Emo then produces a new firmware that screws something up due to a workaround ;I can see a reluctance to lumber someone with "no issue components " and the acrimony that followed . Many times have new firmwares screwed over components that have previously been faultless ; its all a moving target to some extent unfortunately is the way I see it . That new firmware that changes things can be to the component in question or to the RMC1 - 2 ways .. eg ; Its great that individual bd discs need compatibility updates -NOT * Emotiva has communicated that when they released the RMC back in 2018 NONE of their testers had ANY of the issues found by nearly every first and second round purchaser. If the issues are not introduced by different devices setups between the purchasers and the Emo testers, what do you suggest it could be? * Emotiva has also stated that most of the issues I've been reporting for 4-5 months they cannot reproduce. If Emotiva is unable to reproduce the issues because of my equipment I'd like to know what devise(s) in my system are causes issues. I've even gone as far as sending them one of my media players for them to use for testing. * I agree that a firmware update may create problems for a piece of equipment that previously passed testing, but that is what regression testing is for. I would also question why Emotiva would release a FW that doesn't pass their own tests and test equipment. I do understand sometimes you may create issues on one device so that many more devices can begin to work. But that does not seem to be the case here. * If Emotiva can provide me with a test equipment list that has no issues and I make the decision I want to swap out equipment to ensure my system works fine what is the harm in that? I can also make the decision if I want to make future FW upgrades at teh risk of breaking a working system. I might be in the minority here, but if Emotiva told me I could revert back to FW 1.1 and my setup would work flawless, I'm not sure I would ever have a reason to upgrade FW's past 1.1. If I would upgrade to a newer FW I know I'd have the ability to revert back and have a fully functional system again. Unfortunately, right now the equipment Emotiva uses for testing and does not see any issues with is a mystery. I'd simply like to know why that simple piece of information is kept so secret if it could be so helpful to RMC owners and obtaining a working system. Emotiva doesn't owe me or anyone else that information. But I find it odd they are not willing to share it.
|
|
KeithL
Administrator
Posts: 9,945
|
Post by KeithL on May 22, 2019 10:46:09 GMT -5
Fair question... and it deserves a fair answer...
First off, we may eventually do just that, at least to the degree that we can.
HOWEVER, I must point out that the request itself suggests that you may not be aware quite how complicated the situation is. First off, with HDMI, there is a lot of interaction between all of the devices you have connected... and this can extend far beyond what you might think makes sense. (We had one situation, with a different unit, where having a certain TV connected caused audio dropouts when playing an audio CD - even if you were just listening to music, weren't watching video, and the TV was turned off.)
Second, these days, specifying a model number, and even a firmware version, is often not enough to ensure that you have "the same unit". For example, even with a specific model of Apple TV or Roku, depending on when the particular unit you have was manufactured, and at which factory, you may find different hardware revisions inside, which may act differently. (Unfortunately, this means that the Gen3 AppleTV you purchased six months ago may not be exactly the same as the one we purchase this week, or the new one you may purchase next week.)
(It's also worth noting that NetFlix streaming video and Hulu streaming video may have different options and different issues on each of those different AppleTV versions... )
Third, with many devices these days, firmware is updated frequently, and often automatically. My Samsung TV updates itself whenever it wants to, and may or may not ask or tell me when it does, and my cable box restarts every night, at which point it may or may not get a firmware update. Blu-ray and other disc players absolutely have to update every so often - and most do so automatically.
What makes the situation especially complicated is that there are so many different pieces of equipment involved.
(Our latest HDMi board worked perfectly with the Oppo 203/205 the day it was released... until a week later, when Oppo released an update to fix a problem they were having with Sony TVs, at which point it stopped working, and had to be "fixed".)
Now, I'm going to share some trends that I have personally observed - from people I've spoken with. (We haven't been keeping score so other folks, here and elsewhere, may have quite different lists...) - A lot fewer problems with direct-view panels than with projectors. - A lot fewer problems with new gear, and with setups that are fully 4k, than with older gear, or with mixes of 1080 and 4k equipment (no surprise there). - A lot fewer problems with disc players than with cable or streaming services... and the least problems with Oppo disc players. (Excluding disc players, I would say I've seen the least problems with cable boxes, more with various satellite dish boxes, and the most with streaming).
- The most problems with NVidia Shield and PS3 / PS4, quite a few problems with Apple TV (although mostly solved now), probably fewest problems with Roku.)
- A lot of mysterious problems that disappear equally mysteriously when you change to a different HDMI cable.
- Mysterious problems OFTEN disappear when you do a FULL POWER-DOWN REBOOT on everything, especially including your monitor. - HDMI 2.0 seems not to be quite fully backwards compatible with older HDMI versions (a lot of people have noted this in lots of different places). (This is why we added the ability to set individual inputs on the RMC-1 to be HDMI 2.0 or HDMI 1.4).
Actually... it would depend on which of those products complied properly with the current HDMI standard. Presumably, if the standard was crystal clear, and if everyone complied 100% with it, then everything would just work, and we wouldn't have these problems.
(The standard is NOT "how many other products do you work with" - there are actual standards which everyone is supposed to be following.)
Unfortunately, because the standard is so complex, and not everyone complies with it anyway, the whole process has become extremely complex. First, we have to do our best to comply with the actual standards, which not everyone interprets exactly the same.
THEN we have to go back and try and figure out workarounds to work with other products that may not comply properly with the standard. And, of course, at the same time, the other guys are changing the way their products work, in order to solve other problems they're having with other products.
The result is a very complex "moving target" - and a lot of work. If you remember, it took years for HDMI to reach a point where "most HDMI devices worked properly together". HDMI 2.0b is much more complex and contains a lot more options... and they're still changing it. Hopefully it won't take as long as last time to get it all sorted out.
Keith. If the issues I am experiencing with the RMC are due to the hdmi standards and components that may or may not follow those standards, why is Emotiva so reluctant to give me and others the list of components they apparently test with and do not see any of these issues? If Emotiva says they test with an equipment list of an Oppo, Apple TV 4K, Brand X hdmi cables and one of a few displays I for one would take a strong look at that list of equipment and see what could be the cause and consider my options of swapping out my gear. As you suggest in a different post I likely won't throw away my JVC projector, but I would strongly consider swapping out my Oppo player, my Gen 3 AppleTV or my cables if Emotiva says they can't reproduce any of my issues.
|
|
|
Post by goozoo on May 22, 2019 11:59:40 GMT -5
I don't disagree with anything you are saying Keith, but the truth remains that these issues people keep reporting seem unique to the RMC1 and the devices which you state as being problematic are some of the biggest names in mainstream consumer electronics with a massive user base. We have been doing system integration for the past 15 years across a multitude of platforms and have done our fair share of 4K immersive audio setups with little to no issues. When the components are the same but the processor changes, then the root cause of the problem is the processor and not the components which are being kept up to date by their respective developers. Is it possible that an update will case a problem, most definitely; but the developers then are usually quick to issue a fix for said problem. Other users on this thread have stripped down their systems to the bare essentials and yet continue to be plagued by issue after issue only to be told that their case is "unique", or "un-reproducible" by Emotiva. The fact of the matter is that these issues ARE REPRODUCIBLE by essentially any new owner that purchases the RMC1 as has been well documents over the last 137 pages of this thread. Customer service begins by recognizing the problem and working with your user base to resolve these issues; not by marginalizing what is a legitimate concern.
|
|
|
Post by deewan on May 22, 2019 12:57:23 GMT -5
Fair question... and it deserves a fair answer... First off, we may eventually do just that, at least to the degree that we can. HOWEVER, I must point out that the request itself suggests that you may not be aware quite how complicated the situation is. First off, with HDMI, there is a lot of interaction between all of the devices you have connected... and this can extend far beyond what you might think makes sense. (We had one situation, with a different unit, where having a certain TV connected caused audio dropouts when playing an audio CD - even if you were just listening to music, weren't watching video, and the TV was turned off.)
Second, these days, specifying a model number, and even a firmware version, is often not enough to ensure that you have "the same unit". For example, even with a specific model of Apple TV or Roku, depending on when the particular unit you have was manufactured, and at which factory, you may find different hardware revisions inside, which may act differently. (Unfortunately, this means that the Gen3 AppleTV you purchased six months ago may not be exactly the same as the one we purchase this week, or the new one you may purchase next week.)
(It's also worth noting that NetFlix streaming video and Hulu streaming video may have different options and different issues on each of those different AppleTV versions... )
Third, with many devices these days, firmware is updated frequently, and often automatically. My Samsung TV updates itself whenever it wants to, and may or may not ask or tell me when it does, and my cable box restarts every night, at which point it may or may not get a firmware update. Blu-ray and other disc players absolutely have to update every so often - and most do so automatically.
What makes the situation especially complicated is that there are so many different pieces of equipment involved.
(Our latest HDMi board worked perfectly with the Oppo 203/205 the day it was released... until a week later, when Oppo released an update to fix a problem they were having with Sony TVs, at which point it stopped working, and had to be "fixed".)
Now, I'm going to share some trends that I have personally observed - from people I've spoken with. (We haven't been keeping score so other folks, here and elsewhere, may have quite different lists...) - A lot fewer problems with direct-view panels than with projectors. - A lot fewer problems with new gear, and with setups that are fully 4k, than with older gear, or with mixes of 1080 and 4k equipment (no surprise there). - A lot fewer problems with disc players than with cable or streaming services... and the least problems with Oppo disc players. (Excluding disc players, I would say I've seen the least problems with cable boxes, more with various satellite dish boxes, and the most with streaming).
- The most problems with NVidia Shield and PS3 / PS4, quite a few problems with Apple TV (although mostly solved now), probably fewest problems with Roku.)
- A lot of mysterious problems that disappear equally mysteriously when you change to a different HDMI cable.
- Mysterious problems OFTEN disappear when you do a FULL POWER-DOWN REBOOT on everything, especially including your monitor. - HDMI 2.0 seems not to be quite fully backwards compatible with older HDMI versions (a lot of people have noted this in lots of different places). (This is why we added the ability to set individual inputs on the RMC-1 to be HDMI 2.0 or HDMI 1.4).
Thank you for the post Keith. I may not fully understand all the difficulties with hdmi, but I feel I have a good understanding and certainly enough to help troubleshoot. If Emotiva lists the equipment they used and passed all their tests, it certainly gives me a better chance at a properly working system than what I have and would also help me narrow down differences of what could cause the problems. If I have all the same cables, devices, and setup as Emotiva but still have issues, I can continue to troubleshoot and find the single difference that causes issues. But with Emotiva unwilling to provide a list of gear, it's completely guess and check. Iv'e spent countless hours troubleshooting and I guess I didn't think it would be that much of an ask for Emotiva to provide a list of equipment to a customer. But if Emotiva has it's reasons, then they must be good reasons to keep consumers us guessing. I won't ask for the tested and approved equipment list going forward.
|
|
|
Post by petew on May 22, 2019 13:54:13 GMT -5
At what point does someone challenge the HDMI consortium? HDFury makes hardware that probably skirts quite a few of the official regulations but makes difficult situations work. So far they have been successful in fighting off the lawyers. If the engineering is so complex that a small company like Emotiva can't get HDMI to work, perhaps someone like the Electronic Frontier Foundation will take on the cause. The consumers and small businesses suffer. Huge CE manufacturers and the thieves in Hollywood (and their lawyers) get by just fine. www.eff.org/search/site/hdmi
|
|
|
Post by cwt on May 22, 2019 14:08:57 GMT -5
Emotiva has communicated that when they released the RMC back in 2018 NONE of their testers had ANY of the issues found by nearly every first and second round purchaser. If the issues are not introduced by different devices setups between the purchasers and the Emo testers, what do you suggest it could be? * Emotiva has also stated that most of the issues I've been reporting for 4-5 months they cannot reproduce. If Emotiva is unable to reproduce the issues because of my equipment I'd like to know what devise(s) in my system are causes issues. I've even gone as far as sending them one of my media players for them to use for testing. * I agree that a firmware update may create problems for a piece of equipment that previously passed testing, but that is what regression testing is for. I would also question why Emotiva would release a FW that doesn't pass their own tests and test equipment. I do understand sometimes you may create issues on one device so that many more devices can begin to work. But that does not seem to be the case here. * If Emotiva can provide me with a test equipment list that has no issues and I make the decision I want to swap out equipment to ensure my system works fine what is the harm in that? I can also make the decision if I want to make future FW upgrades at teh risk of breaking a working system. I might be in the minority here, but if Emotiva told me I could revert back to FW 1.1 and my setup would work flawless, I'm not sure I would ever have a reason to upgrade FW's past 1.1. If I would upgrade to a newer FW I know I'd have the ability to revert back and have a fully functional system again. Unfortunately, right now the equipment Emotiva uses for testing and does not see any issues with is a mystery. I'd simply like to know why that simple piece of information is kept so secret if it could be so helpful to RMC owners and obtaining a working system. Emotiva doesn't owe me or anyone else that information. But I find it odd they are not willing to share it. I think you misinterpret my meaning . Wouldn't you be cheesed off if after switching out equipment you were perfectly happy with for Emo's recommendations and some random code did the Emo equipment in … Regression testing cant cover all contingencies as Keith has intimated . Anyway its quite a gesture to take one for the cause by volunteering your media player and hope they reciprocate with that list of devices
|
|
|
Post by davidl81 on May 22, 2019 14:19:33 GMT -5
At what point does someone challenge the HDMI consortium? HDFury makes hardware that probably skirts quite a few of the official regulations but makes difficult situations work. So far they have been successful in fighting off the lawyers. If the engineering is so complex that a small company like Emotiva can't get HDMI to work, perhaps someone like the Electronic Frontier Foundation will take on the cause. The consumers and small businesses suffer. Huge CE manufacturers and the thieves in Hollywood (and their lawyers) get by just fine. www.eff.org/search/site/hdmiI do want to sound crazy, but what other processors out on the market are having issues like this with HDMI? Maybe there are some and I just don't know about them.
|
|
|
Post by davidl81 on May 22, 2019 14:23:28 GMT -5
I don't disagree with anything you are saying Keith, but the truth remains that these issues people keep reporting seem unique to the RMC1 and the devices which you state as being problematic are some of the biggest names in mainstream consumer electronics with a massive user base. We have been doing system integration for the past 15 years across a multitude of platforms and have done our fair share of 4K immersive audio setups with little to no issues. When the components are the same but the processor changes, then the root cause of the problem is the processor and not the components which are being kept up to date by their respective developers. Is it possible that an update will case a problem, most definitely; but the developers then are usually quick to issue a fix for said problem. Other users on this thread have stripped down their systems to the bare essentials and yet continue to be plagued by issue after issue only to be told that their case is "unique", or "un-reproducible" by Emotiva. The fact of the matter is that these issues ARE REPRODUCIBLE by essentially any new owner that purchases the RMC1 as has been well documents over the last 137 pages of this thread. Customer service begins by recognizing the problem and working with your user base to resolve these issues; not by marginalizing what is a legitimate concern. Goo, Do you guys have a "go to" processor that you recommend to a majority of your customers, or is it very application specific?
|
|
|
Post by deewan on May 22, 2019 14:57:08 GMT -5
I think you misinterpret my meaning . Wouldn't you be cheesed off if after switching out equipment you were perfectly happy with for Emo's recommendations and some random code did the Emo equipment in … Regression testing cant cover all contingencies as Keith has intimated . Anyway its quite a gesture to take one for the cause by volunteering your media player and hope they reciprocate with that list of devices I think I understand your meaning. If Emotiva provided a list of "RMC friendly" equipment and dependent on the firmware I could create an issue-free system and I would have no reason to upgrade firmware on any devices. Sure there is a chance I still don't have an issue-free system, but I'm one step closer to recreating that system that Emotiva has with none of the issues I experience. I also understand if I would change firmware that could impact if I have any issues. I don't upgrade FW (I have auto updates turned off on all devices) unless I have an issue that needs to be fixed. Normally even then I don't upgrade right away unless I know I can roll back if the FW update causes a new issue. But this all really doesn't matter since we will never know the golden combination of equipment that Emotiva has had so much success testing with. Instead we can continue to guess as to the cause of the issue(s) and not eliminate certain pieces or combinations of equipment.
|
|
|
Post by goozoo on May 22, 2019 15:09:44 GMT -5
[/quote]Goo, Do you guys have a "go to" processor that you recommend to a majority of your customers, or is it very application specific?[/quote]
Yes we do, but it is also application specific. Emotiva was to be another one of our go to pieces but you know the story. To be fair here, it is not all rosy and trouble free integrating complex systems, but this really is out there as far as the number of issues people are reporting hence our decision to just purchase one unit for personal use.
|
|
KeithL
Administrator
Posts: 9,945
|
Post by KeithL on May 22, 2019 15:21:02 GMT -5
You don't "take on the HDMI consortium" unless you want to either stop using the HDMI logo or risk being sued for doing so. You also risk any products you import that continue to use the logo without permission being stopped and seized at the border for "illegal use of copyrighted logo". And then there are all those pesky "interstate commerce" laws.
Some of HDFury's original products did actually violate some of the license restrictions... and there were some serious misunderstandings about how the license limitations applied to others. And, if you dig around carefully, you'll find that HDFury DID get taken to court... a few years ago... and there was a sort of settlement.
The upshot of that was that HDFury DID agree to discontinue certain products that violated the license... And they have since continued to sell their products which were found NOT to violate the license...
The actual limitations about what you are and are not allowed to do, and under what circumstances, are quite complex. (For example, you may NOT simply remove HDCP protection; however, you MAY build "a repeater that accepts HDCP 2.2 protected content and outputs that content as HDCP 1.4 protected content".) And, yes, some of the cute tricks they do with EDIDs don't actually comply with the standard, but apparently don't actively violate it either. (At least not in a way that anyone wants to sue them over.)
And, just to be totally candid, it's not that some of this stuff CAN'T be gotten to work.... It's simply that there's a lot of it, and we have limited resources, so it may take us a while to get through all of it.... I should also make a point of saying that "we can't replicate your problem" does NOT mean that we can't solve it or that we've given up on it. It just means that it may take us a bit longer to figure it out. And, to be frank, there is a list of stuff we're working on, and everything can't be at the top of that list.
Also, to be fair to the HDMI consortium, there really isn't a "cause" here...
You can feel free to start your own standard, design it right, and make it a lot less complicated...
Of course, equipment made by your new partners won't work with HDMI equipment... And it won't be able to play discs or streaming content produced by people who've agreed to follow the HDMI standard... So you may have a bit of trouble trying to sell it. And, regardless of how much we may dislike it, or whether we even think it makes sense, HDMI has some serious appeal to content producers and distributors. (So they may not like your new standard for the exact same reasons that they do like HDMI.)
And, to be fair, HDMI really does mostly work right, most of the time, for most people.
You can't start ranting about "overthrowing HDMI" unless you actually have something better to replace it with. And, without "the thieves in Hollywood" and their products, it would get boring real fast watching a blank screen.
At what point does someone challenge the HDMI consortium? HDFury makes hardware that probably skirts quite a few of the official regulations but makes difficult situations work. So far they have been successful in fighting off the lawyers. If the engineering is so complex that a small company like Emotiva can't get HDMI to work, perhaps someone like the Electronic Frontier Foundation will take on the cause. The consumers and small businesses suffer. Huge CE manufacturers and the thieves in Hollywood (and their lawyers) get by just fine. www.eff.org/search/site/hdmi
|
|
|
Post by liv2teach on May 22, 2019 15:25:27 GMT -5
For some reason I can not find the "Create Post" button... So, at the risk of being yelled at I'm going to post here, since most members that will be interested in my offer will probably be so in order to purchase an RMC.
I've decided to part with my 40% off card... I'm thinking $750 gets it insured and delivered by Fedex anywhere in CONUS. If you use Paypal and don't want to do Friends and Family, I'll have to ask you to add 3%.
Basically, this is exactly what I paid for the card a little over a year ago...
|
|
KeithL
Administrator
Posts: 9,945
|
Post by KeithL on May 22, 2019 15:31:29 GMT -5
Much as that's a nice thought - we don't live in a vacuum.
You might say that "you could just turn updates off"...... But what are you going to do when your NetFlix subscription stops working next week - because they've updated their system and you didn't update the App on your TV?
And when ALL the new Blu-Ray discs you buy won't play - because your Blu-Ray player isn't getting copy protection updates. And, believe it or not, some devices don't even seem to have a way to disable updates.
(My cable box does a "reboot and update" every night at 3 AM - I can tell it not to do so tonight if I hit the right button when it asks - but I can't tell it to stop trying.)
And what if your favorite device isn't on the list?
And what if you DO carefully buy the items on the list - but one won't work anyway because the "3" in the third digit on the serial number means it was made at the other factory.
It really does seem like a safer alternative for us to continue to resolve problems as soon as we can... Until, sometime soon, at least most of them are gone... And, frequently, when we find a good workaround for one problem, it turns out to resolve others as well.
We realize that this can be frustrating - especially if yours is one of the problems we haven't gotten to yet.
And, for that, we apologize. But...
I think you misinterpret my meaning . Wouldn't you be cheesed off if after switching out equipment you were perfectly happy with for Emo's recommendations and some random code did the Emo equipment in … Regression testing cant cover all contingencies as Keith has intimated . Anyway its quite a gesture to take one for the cause by volunteering your media player and hope they reciprocate with that list of devices I think I understand your meaning. If Emotiva provided a list of "RMC friendly" equipment and dependent on the firmware I could create an issue-free system and I would have no reason to upgrade firmware on any devices. Sure there is a chance I still don't have an issue-free system, but I'm one step closer to recreating that system that Emotiva has with none of the issues I experience. I also understand if I would change firmware that could impact if I have any issues. I don't upgrade FW (I have auto updates turned off on all devices) unless I have an issue that needs to be fixed. Normally even then I don't upgrade right away unless I know I can roll back if the FW update causes a new issue. But this all really doesn't matter since we will never know the golden combination of equipment that Emotiva has had so much success testing with. Instead we can continue to guess as to the cause of the issue(s) and not eliminate certain pieces or combinations of equipment.
|
|
klinemj
Emo VIPs
Honorary Emofest Scribe
Posts: 14,748
|
Post by klinemj on May 22, 2019 15:55:46 GMT -5
I really don't get what would be so hard for Emotiva to just tell people what deewan is asking for. Keith's spent more time explaining how hard it is than just doing it.
Mark
|
|
|
Post by mick on May 22, 2019 16:02:31 GMT -5
I really don't get what would be so hard for Emotiva to just tell people what deewan is asking for. Keith's spent more time explaining how hard it is than just doing it. Mark I agree as i don't get it either, its starting to look like there trying to hiding some think.
|
|
|
Post by goozoo on May 22, 2019 16:04:08 GMT -5
I really don't get what would be so hard for Emotiva to just tell people what deewan is asking for. Keith's spent more time explaining how hard it is than just doing it. Mark I think what Keith is getting across is that even with the same setup you may still have issues due to the variability in manufacturing. A weak argument, but does have some merit in certain situations. At he end of the day no one really cares about all the minutia with HDMI. All they know is that their RMC1 does not work properly with their gear and that usually translates into a software fix or a refund. I personally would like to know how they are coming along with resolving any of the above issues? What are the goals of firmware 1.4?
|
|
|
Post by deewan on May 22, 2019 16:43:55 GMT -5
Much as that's a nice thought - we don't live in a vacuum. You might say that "you could just turn updates off"...... But what are you going to do when your NetFlix subscription stops working next week - because they've updated their system and you didn't update the App on your TV? I assume that is when I can alert Emotiva that a working system is having issues. It happens. And All my other methods of watching media would still be issue free. I think my Oppo is using the same FW from over two years ago and so far I haven't found any new discs that won't play. Again, if I am forced to update firmware and something stops working, I'd hope Emotiva would want to hear from me since even their setup would fail their tests and need to be tweaked. I have some duplication in my equipment. which is why I've even tried testing with a very simple three piece system. So I could reduce my device count if I have some non-approved equipment causing issues. But since there is no list, why even discuss this since it's not an option. I guess if the RMC is that particular with connected devices it's that much more important Emotiva tells consumers the equipment needed for a working system or Emotiva should alert all current and potential owners that a purchase of the RMC requires specific equipment to function properly. If Emotiva's stance is they would rather try to fix every issue, no matter the 1000's of possible combinations consumers may have, even if the third didgit is a "3" instead of publishing a list of the equipment they use to test, I will respect that. But please understand how that message is perceived by people who are considering buying a $5000 piece of AV gear.... or those who already have. But what? Actually, I don't care anymore. I get it. Emotiva doesn't want to show their hand. Subject closed on my end.
|
|
|
Post by Geronimo on May 22, 2019 21:13:51 GMT -5
I don't care about what Emotiva is using..........I Just care about them fixing bugs.......
|
|
klinemj
Emo VIPs
Honorary Emofest Scribe
Posts: 14,748
|
Post by klinemj on May 22, 2019 22:02:51 GMT -5
I really don't get what would be so hard for Emotiva to just tell people what deewan is asking for. Keith's spent more time explaining how hard it is than just doing it. Mark I think what Keith is getting across is that even with the same setup you may still have issues due to the variability in manufacturing. A weak argument, but does have some merit in certain situations. At he end of the day no one really cares about all the minutia with HDMI. All they know is that their RMC1 does not work properly with their gear and that usually translates into a software fix or a refund. I personally would like to know how they are coming along with resolving any of the above issues? What are the goals of firmware 1.4? Yeah - I get what Keith is trying to get across, but...I don't see the harm in them spelling out the details of what has worked for them. As deewan points out, at least it gives him something to try. And yes, I think Keith's argument is a weak one. Appears to be a grasping at straws attempt to avoid answering. As one who is more likely to trade in my XMC-1 for an XMC-2 than buy an RMC-1, I really want to see this fixed because the issues will likely be similar across their new range of pre-pros. Mark
|
|
|
Post by doc1963 on May 22, 2019 22:52:06 GMT -5
I think what Keith is getting across is that even with the same setup you may still have issues due to the variability in manufacturing. A weak argument, but does have some merit in certain situations. At he end of the day no one really cares about all the minutia with HDMI. All they know is that their RMC1 does not work properly with their gear and that usually translates into a software fix or a refund. I personally would like to know how they are coming along with resolving any of the above issues? What are the goals of firmware 1.4? Yeah - I get what Keith is trying to get across, but...I don't see the harm in them spelling out the details of what has worked for them. As deewan points out, at least it gives him something to try. And yes, I think Keith's argument is a weak one. Appears to be a grasping at straws attempt to avoid answering. As one who is more likely to trade in my XMC-1 for an XMC-2 than buy an RMC-1, I really want to see this fixed because the issues will likely be similar across their new range of pre-pros. Mark I agree, but to me, I see this as what’s going to be the same issues across all three siblings (RMC-1, RMC-1L and XMC-2) since they share one common platform using the same DSPs, the same HDMI board and the same firmware. And while I certainly feel for the current RMC-1 owners, many XMC-1 owners who have upgraded to this (same) HDMI board still have unresolved issues almost one year after its launch. So, the "debugging" process has been going on longer than it may appear. And while my XMC-1 operates “ adequately”, there are lingering issues that still get under my skin. So, if that’s any indicator, this may be a very long process...
|
|