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Post by PGT on Dec 30, 2018 20:52:24 GMT -5
Long time since I've been on. I had this issue in 2016 and the main board was replaced. We last used the unit about a month ago and went to the theater room to turn things on in prep for a NYE party tomorrow night and nada....XMC won't boot. Thankfully, I have an Oppo with 5.1 decoder and my RCA cables from last time this happened so I can at least get A/V running tomorrow night.
Basically said, the unit won't boot up...."starting up" and then never comes on. We use this room sparingly....if the XMC has 100hrs of use, I'd be surprised. I submitted a Support request and will send back to Emotiva of course but pretty frustrated that for a unit that costs so much and is used so little, the same issue has popped up 2x in four years.
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Post by socketman on Dec 30, 2018 21:48:05 GMT -5
You would wonder why in this day and age this would happen to only a select few people. Do you have brown outs or power surges in you area? I wonder how many people experience this behavior, hard to tell based solely on following the forum . Sorry to hear this happened to you at such an inopportune time. Mine is on almost steady with my son playing video games and touch wood i have had no issue other than a required reboot here and there to restore my ARC and the odd lockup during Dirac ,entirely my fault. I may have an HDMI port thats fussy but i have plenty extra so it can wait till atmos and go for the forced upgrade. Have a happy new year anyway, dont let this little set back keep ya from having fun.
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Post by PGT on Dec 30, 2018 22:57:04 GMT -5
I think in the future, I'm just gonna leave it on all the time. Not sure about brown-outs and such but nothing else in the house has suffered an issue like this, let alone twice.
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Post by foggy1956 on Dec 31, 2018 6:36:42 GMT -5
You would wonder why in this day and age this would happen to only a select few people. Do you have brown outs or power surges in you area? I wonder how many people experience this behavior, hard to tell based solely on following the forum . Sorry to hear this happened to you at such an inopportune time. Mine is on almost steady with my son playing video games and touch wood i have had no issue other than a required reboot here and there to restore my ARC and the odd lockup during Dirac ,entirely my fault. I may have an HDMI port thats fussy but i have plenty extra so it can wait till atmos and go for the forced upgrade. Have a happy new year anyway, dont let this little set back keep ya from having fun. I had the same issue, don't remember the board name, Emo said it was a known issue |
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Post by 405x5 on Dec 31, 2018 10:55:35 GMT -5
Long time since I've been on. I had this issue in 2016 and the main board was replaced. We last used the unit about a month ago and went to the theater room to turn things on in prep for a NYE party tomorrow night and nada....XMC won't boot. Thankfully, I have an Oppo with 5.1 decoder and my RCA cables from last time this happened so I can at least get A/V running tomorrow night. Basically said, the unit won't boot up...."starting up" and then never comes on. We use this room sparingly....if the XMC has 100hrs of use, I'd be surprised. I submitted a Support request and will send back to Emotiva of course but pretty frustrated that for a unit that costs so much and is used so little, the same issue has popped up 2x in four years. Unfortunately, there’s no such thing as an electronic component that doesn’t have a failure rate. From what I’ve heard since the XMC1 was released, the number of units that have had problems vs. the number sold and running trouble free is astonishingly low. This may not make you feel any better but you’re still under warranty. Bill |
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Post by PGT on Dec 31, 2018 11:54:20 GMT -5
I'm not worried about now; I know Emo will take care of me (minus shipping costs back to them of course). It's after a year from now when I have an expensive out of warranty item that's had two failures already.
I wonder if a small battery backup/surge unit as buffer might be a smart buy. It would be good to know if this is a system issue or a design one related to regulated power supplies and such.
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