New PT-100.....Ummm

[selind40]

So......picked up a new PT-100 to use in the garage....opened the box, and was excited.  Had a buddy of mine come over ( social distancing in effect ) and found after unboxing it a fine scratch about 5 inches long on the top. The original shipping boxes were undamaged.  It's a fine scratch....but c'mon Emo, who's doing your quality insp.?  Obviously not a huge deal....but NEW is NEW.  Needless to say I was a tad bit let down by this.  My friend has bought some Emo gear based on my talking them up.....he'd never heard of them until I bragged on them. So....I'll send them an email come Monday with a few pictures.  The Bluetooth module I bought had the plastic case cracked also, mostly likely handling from the shipping company....but it was kind of a drag.  All said, I'm starting to wonder.....which is sad.  

[yeeeha17]

I said the same thing, their QC is horrible. They just gave me $30 credit for giving them a bad review lol. Which it probably won’t be posted. I ordered 2 sets of Airmotiv B1+, one box came double box and soft black cloths covering the speakers and the other box was shipped in a single box with no cloths. Emotiva needs to get better QC personal

[cawgijoe]

I’ve never had an issue with anything arriving less than mint. If there is an issue, you need to call them so they at least know, or make it right.

[tchaik]

same here.

[twochannelsonly]

Mine arrived today double boxed. Have not used it yet but its hooked up.