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Post by thezone on Jun 4, 2022 0:17:42 GMT -5
Thanks for all your replies fellas. Here's the thing. We can talk about refresh rates and HDR, DV etc until the cows come home, but.................. When I connect the ATV4K directly to the Sony TV, none of these issues occur. All of the frame rates are available on the ATV, and no shows drop out to a black screen when match frame rate and match resolution are selected on the ATV. So, it is not my cables, it is the XMC-2. I really don't think it is any simpler than that. On Amazon there were a reviewer that had gotten a broken cable (Zeskit Maya). It lost signal constantly with his Denon AVR. Could be something wrong with yours also?! Zeskit Lite are just the type of ultra high speed ultra thin cables I was talking about. Certified, yes, but I wouldn’t use the for anything high bandwidth. Works for some, not for others. I saw that your Maya plus the Lite has a combined length of 4.5m. This quite long and can cause issues on some systems if the cables aren’t up to it. I would rather use Maya cables between both the AppleTV and XMC-2 and to the TV. The Lite probably works great for 1080p, bluray or cable TV.. AppleTV uses 4k, DV and atmos with PCM (more bandwidth used).. Quite the strain on some cables. That’s why Apple has added the cable tester feature on their AppleTV. Certainly some good points, although rather frustrating given I took the advice of another user on here that swears by those cables, and I waited for them to come from the US.
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Post by hsamwel on Jun 4, 2022 4:40:49 GMT -5
Just use the XMC-2 for audio. Buy a HDFury Vertex2 device and run video to your tv and audio to your pre-pro. You will also gain auto switching between inputs. I have certainly been tempted to go this route, however, it concerns me that even HD Fury users have reported similar issues and the necessity to cold reboot on occasions, which is unaceptable for cush an expoensive "ENBD game" type of poduct. Btw, just to test something out.. Have you tested the HDMI cables with just ATV, XMC-2 and the TV.. Disconnecting everything else. I think I saw you write something about device connected with another Lite. HDMI cables can be tricky. Due to the high bandwidth they can seem to work fine, sometimes for years, until you do bend the cable another way and use more bandwidth and suddenly it will not work anymore. The cable probably wasn’t OK even when new, but still worked for years. Until you used its specs to the max. When watching 4k, even DV+Atmos, we won’t use 18Gbps bandwidth. Some 18Gbps cables may work fine upto 14-15Gbps then fail when you press them upto 18Gbps. Sometimes it isn’t the cables but instead another device (TV boxes usually) that disturbs the handshake. Other times it’s just two devices that won’t cooperate, either device will work fine with everything else. Pure luck you could say. There are thousands of devices and almost no device follows the rules 100%. Probably too complcated to do. Just to make it clear, I’m NOT defending Emotiva. Their devices clearly have issues, more so than others with HDMI connections. This could very well also be an Emotiva fault. But talking against it is that many users with the same device you have and get it to work without any issues.
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Post by hsamwel on Jun 4, 2022 5:19:58 GMT -5
On Amazon there were a reviewer that had gotten a broken cable (Zeskit Maya). It lost signal constantly with his Denon AVR. Could be something wrong with yours also?! Zeskit Lite are just the type of ultra high speed ultra thin cables I was talking about. Certified, yes, but I wouldn’t use the for anything high bandwidth. Works for some, not for others. I saw that your Maya plus the Lite has a combined length of 4.5m. This quite long and can cause issues on some systems if the cables aren’t up to it. I would rather use Maya cables between both the AppleTV and XMC-2 and to the TV. The Lite probably works great for 1080p, bluray or cable TV.. AppleTV uses 4k, DV and atmos with PCM (more bandwidth used).. Quite the strain on some cables. That’s why Apple has added the cable tester feature on their AppleTV. Certainly some good points, although rather frustrating given I took the advice of another user on here that swears by those cables, and I waited for them to come from the US. As I said before, the cable brand/type may work fine for one but not for someone else. Sometimes its the device cooperation and sometimes it’s the devices themselves. Everything is really sensitive due to the high bandwidth. Of course the handshake has to work perfectly when more than two devices are linked together. That’s why some devices work directly to the TV but then fail when connected through the prepro/AVR. It’s actually amazing it works as good as it does. Just compare the audiophiles and their simple single channel cables. How sensitive they are (atleast some say) and how thick they usually are. Compare that to the amount of data sent through an HDMI cable and how accurate they usually are. Yes, digital but still.
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Post by doc1963 on Jun 4, 2022 14:47:01 GMT -5
On Amazon there were a reviewer that had gotten a broken cable (Zeskit Maya). It lost signal constantly with his Denon AVR. Could be something wrong with yours also?! Zeskit Lite are just the type of ultra high speed ultra thin cables I was talking about. Certified, yes, but I wouldn’t use the for anything high bandwidth. Works for some, not for others. I saw that your Maya plus the Lite has a combined length of 4.5m. This quite long and can cause issues on some systems if the cables aren’t up to it. I would rather use Maya cables between both the AppleTV and XMC-2 and to the TV. The Lite probably works great for 1080p, bluray or cable TV.. AppleTV uses 4k, DV and atmos with PCM (more bandwidth used).. Quite the strain on some cables. That’s why Apple has added the cable tester feature on their AppleTV. Certainly some good points, although rather frustrating given I took the advice of another user on here that swears by those cables, and I waited for them to come from the US. That would be me and, yes, those cables work extremely well in all cases where a copper cable less than 5 feet is preferred. If they didn't, they wouldn't be "officially" Ultra High Speed Certified by HDMI.org. I'll even go so far as to say that, based upon my own experiences, "I" believe that for short lengths, the thin cables (whether Zeskit or Monoprice) work better than the traditional thick cable. Personally, I've never had a single problem with them. But regardless of my experience and recommendation (among others), no cable can be, or will be, the magic bullet when two devices in the HDMI chain simply don't like each other. Because of this, solutions like the HDFury Vertex were born. Hope you find a permanent solution or a plausible workaround. Sorry the cable didn't work for you...
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bootman
Emo VIPs
Typing useless posts on internet forums....
Posts: 9,358
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Post by bootman on Jun 6, 2022 7:28:31 GMT -5
A good experiment to try is using a single longer cable (6M- 10M) to see if the issue is insufficient drive output of the ATV4K. The XMC-2's HDMI boards isn't an active design in that it takes the signal in, has the option to upscale or downscale and then sent the signal back out re amplified like most AVRs out today. So the device needs to have enough drive power to go through all of the cables and devices in the signal chain in this case. I started having drop out issues after a recent Apple update and could not get a decent lock when before it worked fine though my XMC-2. The Roku however is working so I swapped units with my display upstairs. (direct to the display is fine)
Good luck. HDMI is one of the worst things to happen to this hobby.
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Post by thezone on Jun 6, 2022 21:22:06 GMT -5
Just an extra note here: Emotiva have said there's nothing they can do to help me with my pass thru issues, even though they accept that the issue only occurs when the XMC-2 is in the chain. Pretty disappointing. This is the kind of thing that will drive consumers away from boutique products in favour of ones that, well just work.
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Post by AudioHTIT on Jun 6, 2022 22:12:11 GMT -5
Just an extra note here: Emotiva have said there's nothing they can do to help me with my pass thru issues, even though they accept that the issue only occurs when the XMC-2 is in the chain. Pretty disappointing. This is the kind of thing that will drive consumers away from boutique products in favour of ones that, well just work. So I understand you’re frustrated, but consider this. If you were using a knowingly incompatible cable or component in your system, Emotiva could do nothing to help you, you would have to make the change in your system in order for it to work properly. In this case it seems something ‘may’ be incompatible, even though it might have worked for another user. You will have to work this issue through, some/many of us have succeeded, cables are the most likely and easiest component to troubleshoot with, and the TV gives you utilities to help with the test. I would try moving the XMC-2 close to your TV so that you can test your two shortest cables, if they work you can try longer and move on from there, if they don’t work you may need different cables to continue. I also understand you may just want to vent and I don’t mean to minimize your troubles, but you have an expensive product that you’d like to use, we’ll help if we can.
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Post by ttocs on Jun 6, 2022 22:21:24 GMT -5
Just an extra note here: Emotiva have said there's nothing they can do to help me with my pass thru issues, even though they accept that the issue only occurs when the XMC-2 is in the chain. Pretty disappointing. This is the kind of thing that will drive consumers away from boutique products in favour of ones that, well just work. Have you tested both types of HDMI port 1&2 or 3&4, and both types of HDMI port settings for 3&4?
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Post by JNieves on Jun 7, 2022 9:29:56 GMT -5
Using my ATV4K directly into my Sony OLED the ATV4K reports that all formats and refresh rates are supported, but when I route HDMI cables through the XMC-2 the ATV4K reports the following format's are not supported: 4K HDR @60hz 4K HDR @59hz 4K SDR @60hz 4K SDR @59hz My experience exactly; also the PS4/PS5 misbehaves similarly (no sound when input is set to HDMI 2.0). The problem is definitely with the way the XMC-2 identifies itself - putting the Dr. HDMI between the ATV 4k and the XMC-2 results in flawless playback (although the crackling appears on occasion), similarly the device fixes the PS4/PS5 problem. I recognize this may not be the way everyone wants to go but it certainly fixed the issues I was having.
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