ratmice
Emo VIPs 
I'm not an actor, but I play one on TV.
Posts: 1,853
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Post by ratmice on Mar 19, 2010 9:40:58 GMT -5
Anyone heard anything about the updated manual, for the UMC-1, recently?
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hemster
Global Moderator 
Particle Manufacturer
...still listening... still watching
Posts: 51,952
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Post by hemster on Mar 19, 2010 10:48:36 GMT -5
Nope. I guess effort has been directed at getting the firmware out..
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Post by roadrunner on Mar 19, 2010 15:38:54 GMT -5
I talked with Lonnie this afternoon about the release of the finished UMC-1 User's Manual. He said that it is nearing completion. It was delayed as this was one of Dann G's major project responsibilities before the "melt down". It is now back on track and will be available near term. He said that he would be posting a note about the manual and a status update about many of the new Emotiva products that are in the pipeline right now. He also said that Emotiva has several UMC-1's running the upcoming FW release right now; and that they want to continue testing this release for a few more days to ensure that it is rock solid. Emotiva expects to release this FW to us late next week.  |
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dfdo
Emo VIPs
Rocking with the 'E'
Posts: 47
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Post by dfdo on Mar 19, 2010 16:10:58 GMT -5
I think Emo should add $5-10 to the unit price and include a decent user manual like oppo or outlaw.
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Post by flamingeye on Mar 19, 2010 16:23:57 GMT -5
^I agree I think a very detailed user manul is very important and I would even pay $20 more for said manul it beets having to call support every other day for explanations on this and that or coming to this forum just because something wasn`t spelled out completely
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Post by roadrunner on Mar 19, 2010 18:18:54 GMT -5
^I agree I think a very detailed user manul is very important and I would even pay $20 more for said manul it beets having to call support every other day for explanations on this and that or coming to this forum just because something wasn`t spelled out completely I would love to see a set off DVDs that contain videos similar to the few EmoTV explanations of how to use and set up the UMC-1. Seeing the interaction, on your screen, of what to expect when you use a specific feature would prove invaluable. It could also be a new revenue source for Emotiva if they do a professional job of producing them. Many would probably prefer the EmoTV over reading a printed manual. |
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Post by radridd on Mar 19, 2010 18:47:53 GMT -5
^I agree I think a very detailed user manul is very important and I would even pay $20 more for said manul it beets having to call support every other day for explanations on this and that or coming to this forum just because something wasn`t spelled out completely I would love to see a set off DVDs that contain videos similar to the few EmoTV explanations of how to use and set up the UMC-1. Seeing the interaction, on your screen, of what to expect when you use a specific feature would prove invaluable. It could also be a new revenue source for Emotiva if they do a professional job of producing them. Many would probably prefer the EmoTV over reading a printed manual. Thats a great idea! I would buy into it. |
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Post by threxx on Mar 22, 2010 22:44:09 GMT -5
^I agree I think a very detailed user manul is very important and I would even pay $20 more for said manul it beets having to call support every other day for explanations on this and that or coming to this forum just because something wasn`t spelled out completely I would love to see a set off DVDs that contain videos similar to the few EmoTV explanations of how to use and set up the UMC-1. Seeing the interaction, on your screen, of what to expect when you use a specific feature would prove invaluable. It could also be a new revenue source for Emotiva if they do a professional job of producing them. Many would probably prefer the EmoTV over reading a printed manual. On the contrary I think it would be a slap in the face for them to ask for extra money to supplement a manual that's missing a ton of vital info. However it would still increase their profits to release a fully detailed user manual since they wouldn't have to spend all their time answering support emails and calls. |
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Post by billmac on Mar 23, 2010 6:23:28 GMT -5
On the contrary I think it would be a slap in the face for them to ask for extra money to supplement a manual that's missing a ton of vital info. However it would still increase their profits to release a fully detailed user manual since they wouldn't have to spend all their time answering support emails and calls. threxx, I agree 100%. It has been way past due for revisions to be made to the manual. To throw the delay on the fact that Dann G is no longer with Emotiva is a very poor excuse IMO  . There are a number of UMC-1 owners out there now and the manual in its present form is really not very helpful. It is frustrating to me to see all this talk about HDMI 1.4 when the issues with the UMC-1 should be taking priority. Bill |
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Post by theoldphart on Mar 23, 2010 9:02:06 GMT -5
Hopefully they won't write the manual to Denons standards.
Have you ever tried to decipher one of those? ;D
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Post by SticknStones on Mar 23, 2010 10:25:19 GMT -5
Did Rachael start? Is she the one picking up the media director responsibilities? I remember reading that she would be on-boarding soon!
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Post by monkumonku on Mar 23, 2010 10:35:10 GMT -5
Well my two cents (worth less probably) is that Bill might repeat his opinion here but then so do a lot of other people. And at least Bill distinguishes opinion from fact. I find his posts to be intelligent, even if I don't always agree with what he says.  |
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Post by flamingeye on Mar 23, 2010 10:58:34 GMT -5
This is just my opinion but posts like that should just be ignored that way they die right then and there and they have nothing more to respond to , repetitive posts I see no problem with really as long as there civil you can always just glaze over them to the next one unless there excessive then you can bring it to the attention of the moderators same as the personal attack/hate posts
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Post by SticknStones on Mar 23, 2010 11:37:33 GMT -5
Wow, I have never heard of that percentage warning before! I suppose that the etiquette thread should lay that out in forms of guideline so that folks know the boundaries.
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Post by raylock on Mar 23, 2010 13:13:00 GMT -5
Bill, I apologize. There was no need for a comment from me. Fortunately, I keep most of my mutterings to myself. Lost control, I guess.
Ray
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Post by billmac on Mar 23, 2010 13:22:59 GMT -5
Bill, I apologize. There was no need for a comment from me. Fortunately, I keep most of my mutterings to myself. Lost control, I guess. Ray Ray, I see no need for you to apologize as you were voicing your opinion. I did not take any offense at all to your post and do not think you lost control in the least. I replied in a manner that I feel was respectful but gave my thoughts on your post. I think members here can agree to disagree on many different topics. If this is done in a civil tone without being disrespectful it is a good thing IMO. When people post in a rude, hostile and aggressive tone thats not doing anyone any good at all again thats just my opinion . Bill |
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hemster
Global Moderator
Particle Manufacturer
...still listening... still watching
Posts: 51,952
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Post by hemster on Mar 23, 2010 13:43:51 GMT -5
All, we need to take a deep breath here and think about what we're posting before hitting "Post Reply". If anyone is in doubt, please refer to the forum rules before partaking on this forum. Remember that we all enjoy this hobby of ours and all have our opinions on most things. It is fine to post one's perspectives and views here but when it comes to targeting other individuals, that will not be allowed. So please refrain from personal attacks on others. BTW, Emotiva reserve the right, at their discretion, to post warning levels on members without prior written warning.
Let's get this thread back on topic and have a civil and polite conversation. Those not wishing to do this are welcome to take their hostility somewhere else.
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Post by Dan Laufman on Mar 23, 2010 17:35:43 GMT -5
Gentlepersons,
Please, let's be nice to each other...
If anyone is to blame it is our team, we're the one's holding things up.
We ARE working on the manual. It has had to be modified to take reflect the revised functionality of the UMC-1 and had to be completed. This is being addressed now, no excuses.
We are also very close to the releasing the SW update. This will be announced shortly. We want to make sure we have everything handled and corrected. The SW has been in beta testing and everything is looking excellent.
Please try to keep cool. We are working very hard to make sure we have this product working well and completely documented for you ASAP.
Best to all,
Big Dan
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Post by threxx on Mar 23, 2010 19:42:38 GMT -5
Gentlepersons, Please, let's be nice to each other... If anyone is to blame it is our team, we're the one's holding things up. We ARE working on the manual. It has had to be modified to take reflect the revised functionality of the UMC-1 and had to be completed. This is being addressed now, no excuses. We are also very close to the releasing the SW update. This will be announced shortly. We want to make sure we have everything handled and corrected. The SW has been in beta testing and everything is looking excellent. Please try to keep cool. We are working very hard to make sure we have this product working well and completely documented for you ASAP. Best to all, Big Dan Dan, this may already be in the works but can you please make sure the manual explains how the UMC-1 handles bass? See this thread for what we're looking for. emotivalounge.proboards.com/index.cgi?action=display&board=preamps&thread=10118Thanks! |
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Post by Mike Ronesia on Mar 23, 2010 21:15:46 GMT -5
Off topic, but seems like a good place to put it. It might be helpful for members that have posts deleted and or post something that will give them points toward's loosing their license a PM that explains what they did wrong. I feel I'm very cordial and try not to get into these messed up threads but I've had posts deleted with no explanation as to why which does not help me to understand why or give confidence in the mods. All other forums I've been on have done this or deleted the content of the post but left the post with an explanation of why part of it was deleted. At least if this is done there is accountability for both the poster and mod.
Just trying to help keep it civil.
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. There are a number of UMC-1 owners out there now and the manual in its present form is really not very helpful. It is frustrating to me to see all this talk about HDMI 1.4 when the issues with the UMC-1 should be taking priority. 
