Umc-1 Firmware Help

[Mischief]

Just an FYI guys... There are still computers out that have very low power over the USB port which can cause problems keeping a connection. On one of my laptops the manufacturer specifies to use a specific usb port for connecting to peripherals that have power requirements. Laptop USB ports are more likely to have a problem because it is considered a power savings issue when running on battery.

I discovered all of this because one of my laptops wouldn't program my Harmony remotes, it always died in the middle. Their tech turned me onto the issue and I was able to verify with a little research. Try a different port or computer if you are able.

blogs.zdnet.com/Berlind/?p=736

[ksuvet]

Apr 14, 2010 0:37:27 GMT -5 BillBauman said:

ksuvet, you might try unplugging absolutely everything and turning off the rear power switch for the UMC-1. Plug in the power cord, turn on the rear switch. Leave it in standby. With your computer off, plug in the USB cable to it and the UMC-1. Boot up. Start the Emotive Upgrade program, and attempt to apply the DSP Firmware update.

Thanks for the suggestion, but still no progress this AM . I've cycled the rear UMC switch so many times, I feel like I'm shortening its life expectancy. (It's going to be really short if I can't get it working in a hurry today!) I just don't see how I can go from the update at least starting and failing repeatedly to not even starting, when the only thing that changed was me leaving the house for a little while. (And no one else was here, so eliminate that as a possibility! .)

[subynube]

Apr 13, 2010 22:52:25 GMT -5 lwalker said:

When i get to the Emotiva_AVR_upgrade (* the part where you double click on the yellow e) i get Run-time error "75: Path /File acess error. Anyone know what this means?

This same thing happened to me. I right clicked on "run as administrator" instead of clicking the link directly and it worked like a charm.

[satman24122]

Thanks to Bill and Emotiva I got my Umc-1 box loaded today and want to give you all a few tips if you are having trouble getting the firmware load. I got mine loaded with Windows 7 (64 bit) computer but it was not easy.

1. Get emonatics Drivers and be sure they are loaded check Device manger on your computer.
2. Get Loader from emonatics and install.
3. Get firmware and V6 pdf file from emotiva and copy them to your desktop.
3. turn computer off completely
4. I unplug all cables from my UMC-1 including the power and all amps
5. Make sure you leave the power unplugged for a 1 min. or so and then plug in and put in stand by mode (amber light on power button).
6.cold boot you computer into (hi f8 key until you see) safe mode with networking.
7. Be sure your usb cable is plugged into the data port on Umc-1 and your computer.
8. Fine the 1st file on you desktop and click on it and it will start the loader and start loading the file. If it fails to load completely turn off Umc-1 with switch on back for 6 seconds or so them turn it on and try again. If your Umc-1 just turns on and off 3 or 4 times and fails them I did the the cold boot at step 6 again. It took me about 4 tries to get the files loaded.
9. The big tips are cold boot your computer into safe mode with networking and unplug your umc-1 for at least 1min before you start. This is just what worked for me after 3 days of trying to get the umc-1 loaded.

[billmac]

Apr 17, 2010 21:52:16 GMT -5 satman24122 said:

Thanks to Bill and Emotiva I got my Umc-1 box loaded today and want to give you all a few tips if you are having trouble getting the firmware load. I got mine loaded with Windows 7 (64 bit) computer but it was not easy.

1. Get emonatics Drivers and be sure they are loaded check Device manger on your computer.
2. Get Loader from emonatics and install.
3. Get firmware and V6 pdf file from emotiva and copy them to your desktop.
3. turn computer off completely
4. I unplug all cables from my UMC-1 including the power and all amps
5. Make sure you leave the power unplugged for a 1 min. or so and then plug in and put in stand by mode (amber light on power button).
6.cold boot you computer into (hi f8 key until you see) safe mode with networking.
7. Be sure your usb cable is plugged into the data port on Umc-1 and your computer.
8. Fine the 1st file on you desktop and click on it and it will start the loader and start loading the file. If it fails to load completely turn off Umc-1 with switch on back for 6 seconds or so them turn it on and try again. If your Umc-1 just turns on and off 3 or 4 times and fails them I did the the cold boot at step 6 again. It took me about 4 tries to get the files loaded.
9. The big tips are cold boot your computer into safe mode with networking and unplug your umc-1 for at least 1min before you start. This is just what worked for me after 3 days of trying to get the umc-1 loaded.

Wow, thats quite a process to follow. I guess if it works thats great but could it be any more complicated?

Bill

[Topend]

Apr 17, 2010 21:52:16 GMT -5 satman24122 said:

Thanks to Bill and Emotiva I got my Umc-1 box loaded today and want to give you all a few tips if you are having trouble getting the firmware load. I got mine loaded with Windows 7 (64 bit) computer but it was not easy.

1. Get emonatics Drivers and be sure they are loaded check Device manger on your computer.
2. Get Loader from emonatics and install.
3. Get firmware and V6 pdf file from emotiva and copy them to your desktop.
3. turn computer off completely
4. I unplug all cables from my UMC-1 including the power and all amps
5. Make sure you leave the power unplugged for a 1 min. or so and then plug in and put in stand by mode (amber light on power button).
6.cold boot you computer into (hi f8 key until you see) safe mode with networking.
7. Be sure your usb cable is plugged into the data port on Umc-1 and your computer.
8. Fine the 1st file on you desktop and click on it and it will start the loader and start loading the file. If it fails to load completely turn off Umc-1 with switch on back for 6 seconds or so them turn it on and try again. If your Umc-1 just turns on and off 3 or 4 times and fails them I did the the cold boot at step 6 again. It took me about 4 tries to get the files loaded.
9. The big tips are cold boot your computer into safe mode with networking and unplug your umc-1 for at least 1min before you start. This is just what worked for me after 3 days of trying to get the umc-1 loaded.

Thanks for the tip. Mine will be shipped with v6 but this might be useful for v7 later.

[BillBauman]

satman, thanks so much for posting your experience. I think it will serve to help others. I've added your step-by-step instructions to the Emonatics UMC-1 Firmware page in the troubleshooting section. I also updated the page to now have direct links to the documentation and the firmware update files. Everything can now be directly downloaded from the Emonatics page. When we get a new firmware, the page should be a complete resource for everyone.