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Post by phicar2 on Apr 25, 2010 17:44:00 GMT -5
Just got my UMC-1 and have run into 3 problems so far. Any help would be much appreciated!
1. I connected the trigger out to my LPA-1. But it seems to only turn on the LPA-1 which then lights up blue and cycles the blue lights across the front and turns itself off. I tried the 2 amp triggers with the same results. If I manually turn on the LPA-1 when I turn off the UMC-1 it will not turn off the LPA-1.
2. My Pioneer DV-59AVi will not accepts audio through the HDMI. Picture looks great but no audio. When I check the settings in the Pioneer it seem to think the UMC-1 is DVI so will not pass audio out over the HDMI. I can't seem to find any other settings to change this on the Pioneer or the UMC-1. I wasn't sure if anyone else had these components connected.
3. The UMC-1 will not pass a signal from my se ttop box to my TV. I have a Motorola HD/DVR QIP6416-2 from Verizon. When I have it on the input the set top box cycles and the TV cycles but never displays a picture. Sometimes static very briefly, sometimes no signal and sometimes a blank screen. Obviously seems like some sort of handshake issue but I can't figure out to solve it. My PS3 works flawlessly (and as I mentioned the DVD video works fine) so I am kind of stumped...
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Post by dkjohn on Apr 25, 2010 18:20:41 GMT -5
On #1 set your triggers plug in the wire put the amp into standby and then cut off the UMC on the front panel then main switch to off on the back turn the UMC back on and the setting should work.
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Post by louco73 on Apr 25, 2010 18:35:38 GMT -5
For #3 I have something similar between the Starhub Cable Vision HD STB (used in Singapore) and my JVC HD1. It will cycle for over 30 seconds sometimes, having audio and even showing a picture between each handshake attempt, so you think it's almost locked and then it cycles again. I have seen no audio messages, no video, a complete static screen, and video with messed up colours as it tries to handshake.
On my HTPC and Blu-ray player there is no issue, in fact the HTPC is the quickest to lock to the signal in around 1-2 seconds.
Unfortunately I have to go on a work trip to Kuala Lumpur today and I'll not be back to Thursday. When I am back I'll apply the beta firmware and test again. If the problem is still there I think a video is probably the best way to show what is going on, so I'll record it and send it to Emotiva.
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Post by steviet1000 on Apr 25, 2010 19:15:53 GMT -5
phicar2 I also have a Verizon cable box. I followed advice and use component and digital audio rather than HDMI; until a future firmware fixes it. It's flawless now and no problem...
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Post by phicar2 on Apr 25, 2010 21:21:21 GMT -5
On #1 set your triggers plug in the wire put the amp into standby and then cut off the UMC on the front panel then main switch to off on the back turn the UMC back on and the setting should work. Unfortunately that does not do it. When I turn the UMC back on the amp goes on, the blue lights go down the channels and then the amp goes back to standby while the UMC remains on... |
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Post by Nemesis.ie on Apr 25, 2010 21:29:54 GMT -5
You may need to call Emotiva and have them check your settings with you - do you have custom triggers for different modes set perhaps?
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Post by wizardofoz on Apr 25, 2010 21:46:45 GMT -5
For #3 I have something similar between the Starhub Cable Vision HD STB (used in Singapore) and my JVC HD1. It will cycle for over 30 seconds sometimes, having audio and even showing a picture between each handshake attempt, so you think it's almost locked and then it cycles again. I have seen no audio messages, no video, a complete static screen, and video with messed up colours as it tries to handshake. On my HTPC and Blu-ray player there is no issue, in fact the HTPC is the quickest to lock to the signal in around 1-2 seconds. Unfortunately I have to go on a work trip to Kuala Lumpur today and I'll not be back to Thursday. When I am back I'll apply the beta firmware and test again. If the problem is still there I think a video is probably the best way to show what is going on, so I'll record it and send it to Emotiva. As you know I am not back till the 8th May. But for the record I have had no issues with SCV or the Pioneer DVR or PS3 or MIO even, and Apple TV is fine too, but.... some do take longer to get in sync than others. Granted I only had 2 days to play with it. |
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Post by louco73 on Apr 25, 2010 21:58:39 GMT -5
As you know I am not back till the 8th May. But for the record I have had no issues with SCV or the Pioneer DVR or PS3 or MIO even, and Apple TV is fine too, but.... some do take longer to get in sync than others. Granted I only had 2 days to play with it. I think you are using a different SCV box, the hubstation? Mine is a SCV-3800C from ADB, one of the first series of HD boxes with HDMI for SCV in Singapore, so could have problems. If there is a new box that is more up to date I might just get that one. Anyway, off to the airport now. I'll update when I get back and have applied the beta firmware. |
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ICBM99
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When will then be now? ...Soon.
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Post by ICBM99 on Apr 26, 2010 13:20:16 GMT -5
1) You have made sure the trigger is set to "On" for the source you're using correct? The UMCs default is "Off"
2) There is a HDMI Audio pass through setting on the UMC, but I can't remember where it is, nor can I remember what it is set to as default.
3) Definitely sounds like a handshake issue. Until either Emotiva, or Motorola addresses the issue you might be stuck with component and optical (or digital coax).
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Post by ammosenior on Apr 26, 2010 18:36:45 GMT -5
One of the confusing things on the UMC-1 (and great things) is there are four triggers and they have to be configured on each input. I've heard this problem before and it's usually the trigger setting.
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Post by cdpsrjc on Apr 26, 2010 23:46:45 GMT -5
For problem #1, I had a similar situation. When I posted about the problem, several people asked if I was using a stereo cable, which I was. They recommended I try a mono cable. I switched to mono, and the problem was gone. If you are using a stereo cable, give mono a try.
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Post by Nemesis.ie on Apr 27, 2010 5:38:29 GMT -5
Interesting, I have stereo on some of my triggers and mono on others and they all work fine.
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Post by phicar2 on Apr 27, 2010 10:01:07 GMT -5
Thanks for the feedback! Here is my update:
1) the trigger, I think it is working now. I used the cable that came with the UMC. I went back and made sure all the inputs had the same triggers settings, "rebooted" the UMC and the amp and it worked last night. Hopefully that will be the end of that issue.
2) can't figure this one out. I have the exact same settings as my PS3 but it simply will not pass audio. I am not sure if I have missed some other HDMI audio passthrough setting somewhere but I sure can't find it. That DVD player, while being great, is almost 7 years old so not sure if it is an HDCP issue or something else. I was hoping someone else had the same DVD player and had it working but can't find a solution anywhere. Having to hook up the HDMI for video and an optical for audio is a pain.
3) this is just unfortunate. they will simply not work together. i can leave it for 5 minutes or more and it just cycles like it is trying to get the signal or something. my temp (or I hope it is temp) is to connect the motorola directly to my TV with HDMI and run optical to my emo.
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Post by playbass on Apr 27, 2010 11:15:08 GMT -5
1) You have made sure the trigger is set to "On" for the source you're using correct? The UMCs default is "Off" quote] +1 I had the same problem. Its simply a matter of going to Setup/Input Setup/Trigger then changing Amp 1 from Off to On. |
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Post by playbass on Apr 27, 2010 11:19:30 GMT -5
Thanks for the feedback! Here is my update: 2) can't figure this one out. I have the exact same settings as my PS3 but it simply will not pass audio. I am not sure if I have missed some other HDMI audio passthrough setting somewhere but I sure can't find it. That DVD player, while being great, is almost 7 years old so not sure if it is an HDCP issue or something else. I was hoping someone else had the same DVD player and had it working but can't find a solution anywhere. Having to hook up the HDMI for video and an optical for audio is a pain. I have the same basic issue. At first I got audio intermittently over HDMI for both my Oppo BR and my Comcast receiver. Now, nothing at all. Have connected the 7.1 on the Oppo and stereo analog on the Comcast for sound. Just hoping new firmware will correct. Does anyone who has installed the beta think it may fix this issue? |
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Post by phicar2 on Apr 28, 2010 13:46:11 GMT -5
I contacted Emotiva and am getting some help with these. Here is where things are at... 1) the trigger issue is solved baring some weird re-occurrence. has worked correctly at least 30 times in a row now. let us never speak of it again... 2) still having problems with this waiting to hear back from Emotiva for some more things to try. the initial advice was to try a different HDMI input - specifically use input 1 (I was using 2), but that didn't help. Also discovered that using HDMI for video and optical cable for audio the audio drops out a ton - pretty much any time I skip forward or back while watching a DVD - which is a bummer. 3) this is now fixed! Emotiva told me to change the HDMI input I was using - specifically change from using HDMI 1 to HDMI 2 and that completely solved the problem. they mentioned a reason why input 1 is different (and why using 1 for the Pioneer might also have solved my Pioneer issue which is didn't as I mentioned) but I was not aware of what it was. If I put the set top box back into input 1 the problem comes back. Have some audio drop outs when changing channels though. Still, better than nothing! Hopefully they will be able to help me solve the Pioneer issue and then pretty much the only issues I am having are the audio dropouts which I am hopeful will improve with future firmware updates. Having to deal with these issues has left me very little time to enjoy the actual sound, but in about 5 minutes of listening to my PS3 with the high def codecs it is a noticeable improvement from my LMC-1 (which treated me great for 4 years by the way). so I have that going for me, which is nice  |
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Post by brettjb on Apr 28, 2010 14:19:50 GMT -5
phicar, Can you share the reason why HDMI1 and HDMI2 are different? Inquiring minds and all that...  Perhaps it's been mentioned in other threads and I missed it (I do my best, but there's no way I can keep up with all the ongoing discussions!). I'm not having any unknown issues at this moment, but would like to know what to look out for down the road as I switch components... Thanks! --Brett |
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Post by brettjb on Apr 28, 2010 14:38:16 GMT -5
Can you share the reason why HDMI1 and HDMI2 are different? Answered my own question: emotivalounge.proboards.com/index.cgi?action=gotopost&board=preamps&thread=11171&post=173168Shorter version: HDMI1 is prioritized to be more sensitive? Perhaps Lonnie can chime in and clarify what exactly that entails, and what the recommendations are for which component to hook where. I would guess you'd want your "primary" device hooked into HDMI 1, in terms of achieving HDMI lock faster. This may explain why my PS3 on HDMI1 locks more quickly than my Satellite receiver on HDMI2. |
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Post by phicar2 on Apr 28, 2010 14:46:18 GMT -5
The statements I got were "Input 1 HPD is always high" and the other inputs "input where HPD is switched"
I don't know what that means but like I said it solved one problem (the cable box moving it OFF input 1 to input 2 actually made the cable box work) but not the other (moving the DVD TO input 1 did not solve my problem). I have not heard back from Emo today so not sure what else to do yet...
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