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Post by jason34cincy on Mar 3, 2013 20:56:16 GMT -5
A few weeks ago I was doing some cable management and tripped over my power cord to my XPA-3. I sent Emotiva an email asking if they could let me know what the cost of a replacement cord was and told them funds were tight due to my moms hospitalization. Promptly they sent me an email letting me know they we going to send one out and it showed up 2 days later at no charge even though it was my fault. I just want to thank Emotiva for providing such stellar service, it really meant a lot to me. It is service like that which will keep me coming back to them and telling everyone I know how great a product and service they provide.
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Post by Metaldude on Mar 3, 2013 21:04:49 GMT -5
A few weeks ago I was doing some cable management and tripped over my power cord to my XPA-3. I sent Emotiva an email asking if they could let me know what the cost of a replacement cord was and told them funds were tight due to my moms hospitalization. Promptly they sent me an email letting me know they we going to send one out and it showed up 2 days later at no charge even though it was my fault. I just want to thank Emotiva for providing such stellar service, it really meant a lot to me. It is service like that which will keep me coming back to them and telling everyone I know how great a product and service they provide. It's that kind of service that will have me always coming back to Emo again and again..They get my "yay for the day" |
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Post by jason34cincy on Mar 3, 2013 21:18:09 GMT -5
You are definitely right on the money. They are an excellent company. I know how people sometime tend to only mention negative service so I wanted to share something positive since they are most certainly deserving.
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kse
Emo VIPs 
Hello me, meet the real me.
Posts: 1,947
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Post by kse on Mar 3, 2013 22:07:47 GMT -5
Class move.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Mar 4, 2013 1:17:47 GMT -5
Also class move by Jason34cincy to take the time to post this thank you thread!
;D
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Post by frenchyfranky on Mar 4, 2013 13:07:25 GMT -5
Lover stories between Emotiva and their customers ;D
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Post by AudioHTIT on Mar 4, 2013 14:29:20 GMT -5
What ever made men think that open shirt look was stylish? Oh yeah, we hadn't seen JLo do it right. Attachments:
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Post by ocezam on Apr 9, 2013 9:23:31 GMT -5
this thread just took a turn...
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Post by ÈlTwo on Apr 9, 2013 9:36:06 GMT -5
this thread just took a turn... A month ago. ;D |
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