|
|
Post by nathan on Apr 28, 2014 10:29:53 GMT -5
I'm on my second 8100.
On my LCD tv, I get happiness in terms of handshakes.
On my projector (RS20) I get nothing but sadness. This is why I am on my second unit.
The processor's HDMI output works fine for showing me the processor's own menu system (like for setup) but all sources have trouble:
A LG blu-ray player,
an Oppo, and
a Chromecast (which is also what I used to to prove it works fine when connected to an LCD tv).
Swapping cables so far has not produced a solution. I'm tempted to buy a brand new redmere cable, as a final bit of troubleshooting, before returning it and going with the NuForce version of the processor. I've already got external amplification for most channels. But it seems crazy I have to double the price (nearly) in order to get a decent HDMI handshake!
Doing a complete factory RESET gives me success sometimes, but of course then I lose all my settings, so that's not a long term strategy!
I worked with support (guys are great) when I had the first 8100. We did the swapping of cables, sources, resolutions, settings on the blu ray players, resets, etc.
But now that it is happening on a second unit -- and not with all displays -- I am thinking the problem is mostly on my end. (I say "mostly" because my prior processors and AVRs worked fine in the same ecosystem and with the same gear.)
Anyone else seeing similar issues or have additional ideas about troubleshooting?
Here is what I have tried:
1. Changing cables from the 8100 to the projector
2. Changing cables from the sources to the 8100
3. Changing sources
4. Changing output resolutions, color space, on the sources.
5. Complete factory reset of the 8100
6. Using HDMI standby on and off
7. CEC on the sources and the 8100 on and off
8. Audio to display and to amp
9. and of course: Two different 8100s!
Only thing I can think of is #1 -- and getting a brand new high speed active redmere cable, as a long shot possibility. I mean, it's only a 25' run and I've got two 22awg HDMI cables here already. But I guess one never knows!
|
|
hemster
Global Moderator 
Particle Manufacturer
...still listening... still watching
Posts: 51,952
|
Post by hemster on Apr 28, 2014 10:58:54 GMT -5
25' is not exactly a short run. I had intermittent handshaking issues with my 35' cable (yes, longer cable!). I replaced it with a heavy duty cable from Blue Jeans and the issue went away. The downside to this cable is a wide turning radius as the cable is thick. It is also heavy and I had to thread it from the ceiling into the wall. There's a wide arch in my attic - hence the extra length. Anyhow, just wanted to say that cables have been responsible for seemingly strange issues.
|
|
|
|
Post by badsarge on Apr 28, 2014 16:52:01 GMT -5
Nathan,
Another simple variable to eliminate. Please swap input from HDMI1 to HDMI2,3,4. Of all your solution criteria, you did not mention which HDMI IN you were utilizing. I have experienced only one HDMI handshake issue throughout my term of ownership of the UMC-1 (IE: audio dropouts)in conjunction with the DirecTV cablebox....please satisfy my curiosity and let me know if it impacts performance. Hopefully this issue will be resolved with XMC-1. Hemster has provided a wealth of insight into past issues and is probably spot on with the cable length diagnosis. Good luck brother.
|
|
|
|
Post by TempTag on Apr 28, 2014 18:03:13 GMT -5
I have the Sherbourn 8100 model and I definitely have seen handshake and sync issues. My issues improved greatly after turning CEC off on the TV and other components while also making sure that nothing was set to autodiscover. (It sounds as if doing similar has not cured the issues for you.). As much as I like the 8100 it is certainly not as stable as my old Marantz with HDMI handshake/sync/CEC. That said, I WAS able to get the 8100 to a stable/usable place and use it everyday - I am happy enough that I have considered the Emo model for the preouts - good luck!
Have you tried temporarily relocating the receiver close to the projector just to rule out the long cable length?
|
|
|
|
Post by nathan on Apr 29, 2014 9:54:55 GMT -5
25' is not exactly a short run. I had intermittent handshaking issues with my 35' cable (yes, longer cable!). I replaced it with a heavy duty cable from Blue Jeans and the issue went away. The downside to this cable is a wide turning radius as the cable is thick. It is also heavy and I had to thread it from the ceiling into the wall. There's a wide arch in my attic - hence the extra length. Anyhow, just wanted to say that cables have been responsible for seemingly strange issues. Yeah, it could be the cable length or quality. That's disappointing of course since with every other device, whether other processors, or with the source devices directly connecting to the projector, I haven't had these issues  But I *was* able to get a more (not 100%) reliable connection by busting out my old "HDMI -> CAT5" balun -- and having move of the HDMI cable replacement by CAT5, with an additional balun on the other end at the projector. That, of course, definitely points to signal loss/sync/handshake issues with the other cables I tried -- in the sense that the 8100 is more sensitive than the other devices I have used as a source feeding the projector. I have a new 18gbps HDMI 2.0 cable on order. We will see! |
|
|
|
Post by nathan on Apr 29, 2014 10:25:27 GMT -5
I have the Sherbourn 8100 model and I definitely have seen handshake and sync issues. My issues improved greatly after turning CEC off on the TV and other components while also making sure that nothing was set to autodiscover. (It sounds as if doing similar has not cured the issues for you.). As much as I like the 8100 it is certainly not as stable as my old Marantz with HDMI handshake/sync/CEC. That said, I WAS able to get the 8100 to a stable/usable place and use it everyday - I am happy enough that I have considered the Emo model for the preouts - good luck! Have you tried temporarily relocating the receiver close to the projector just to rule out the long cable length? Thanks for the ideas. Yes, a short cable run definitely helps. Of course, no other device has needed that, and I cannot physically locate the gear closer to the projector (the gear rack location is on the other side of the wall from the projector). But it MAY mean if I get a really good cable, I'll be okay. That's the next step. If it works, that will be excellent. If not, I'll be sad to be returning the 8100, since it is the best fit for my needs on the market. |
|
|
|
Post by nathan on Apr 29, 2014 10:26:50 GMT -5
Nathan, Another simple variable to eliminate. Please swap input from HDMI1 to HDMI2,3,4. Of all your solution criteria, you did not mention which HDMI IN you were utilizing. I have experienced only one HDMI handshake issue throughout my term of ownership of the UMC-1 (IE: audio dropouts)in conjunction with the DirecTV cablebox....please satisfy my curiosity and let me know if it impacts performance. Hopefully this issue will be resolved with XMC-1. Hemster has provided a wealth of insight into past issues and is probably spot on with the cable length diagnosis. Good luck brother. Hey, good point about trying different HDMI inputs. I didn't list that in the trouble shooting, but yes, I was being lazy: I actually had the Oppo on HDMI1, the LG on HDMI2 and the ChromeCast on HDMI 3 |
|
|
|
Post by runnin17 on Apr 29, 2014 19:25:46 GMT -5
This sounds a bit like what was recently happening with my D2v. At first I thought it was the video board on the D2v going bad. The reason is that I tried different HDMI cables and still had the same problem. After finally realizing that I could fix the problem by forcing an handshake reset I tried a new high speed HDMI cable. It is a 15' cable run, so the length is not terrible. After that, it fixed my problems completely. A monoprice redmere cable would be at least worth a try.
|
|
|
|
Post by nathan on Apr 30, 2014 10:04:58 GMT -5
This sounds a bit like what was recently happening with my D2v. At first I thought it was the video board on the D2v going bad. The reason is that I tried different HDMI cables and still had the same problem. After finally realizing that I could fix the problem by forcing an handshake reset I tried a new high speed HDMI cable. It is a 15' cable run, so the length is not terrible. After that, it fixed my problems completely. A monoprice redmere cable would be at least worth a try. Thanks for the info. I will give that a try before returning the second unit. The first is already in transit back. |
|
|
|
Post by busen19 on May 23, 2014 21:50:10 GMT -5
I'm having terrible hdmi issues with my Fusion too. My Mac mini htpc and Apple TV 3 pretty much won't even show up. My directv genie shows up sometimes. It's just not passing the picture. All cables to the fusion are less than 3 feet and the hdmi out to my tv is a 50 ft redmere. Never had a lick of trouble with my PRSC 886, pretty disappointed.
|
|
LCSeminole
Global Moderator
Res firma mitescere nescit.
Posts: 20,874
|
Post by LCSeminole on May 24, 2014 12:33:28 GMT -5
I'm having terrible hdmi issues with my Fusion too. My Mac mini htpc and Apple TV 3 pretty much won't even show up. My directv genie shows up sometimes. It's just not passing the picture. All cables to the fusion are less than 3 feet and the hdmi out to my tv is a 50 ft redmere. Never had a lick of trouble with my PRSC 886, pretty disappointed. If you've not talked with Emotiva Tech Support, I'd suggest you give them a call. Hopefully they can help you out.  |
|
|
|
Post by Boomzilla on May 24, 2014 12:44:45 GMT -5
Can you update the firmware on the projector? Just a thought...
|
|
|
|
Post by busen19 on May 25, 2014 7:30:35 GMT -5
I'm having terrible hdmi issues with my Fusion too. My Mac mini htpc and Apple TV 3 pretty much won't even show up. My directv genie shows up sometimes. It's just not passing the picture. All cables to the fusion are less than 3 feet and the hdmi out to my tv is a 50 ft redmere. Never had a lick of trouble with my PRSC 886, pretty disappointed. If you've not talked with Emotiva Tech Support, I'd suggest you give them a call. Hopefully they can help you out. Sent the email Thursday, still waiting for a response... |
|
LCSeminole
Global Moderator
Res firma mitescere nescit.
Posts: 20,874
|
Post by LCSeminole on May 25, 2014 8:18:24 GMT -5
If you've not talked with Emotiva Tech Support, I'd suggest you give them a call. Hopefully they can help you out. Sent the email Thursday, still waiting for a response... With this being the Memorial Day weekend, I'm guessing at the earliest you'll hear back from them will be on Tuesday. I will say from my own experience, that picking up the phone and talking with a tech will get you quicker results as opposed to trading e-mails back and forth. |
|
|
|
Post by ausman on Jun 9, 2014 8:01:16 GMT -5
sounds like hdmi compatibility issues to me..
I found some cheap hdmi cable can give you issues.
general rule of thumb run speaker cables as long as you want..
with HDMI longer isn't always better as it can lead to shorts and failures
just because you have hdmi doesn't make it compatible with what you're using within hardware..
hdmi board can and do go bad you may need some form of cable support so you don't stress the hdmi connection within the terminal..
|
|
|
|
Post by liniszonrox on Jul 12, 2014 3:37:51 GMT -5
If you've not talked with Emotiva Tech Support, I'd suggest you give them a call. Hopefully they can help you out. Sent the email Thursday, still waiting for a response... Any update on this? I saw some similar issues whenever I switch between live TV and recorded shows or On demand in my Comcast DVR. Screen just blanks out and you need to change inputs back and forth for the display to appear on the TV again. |
|
|
|
Post by Percussionista on Jul 12, 2014 18:26:36 GMT -5
Sent the email Thursday, still waiting for a response... Any update on this? I saw some similar issues whenever I switch between live TV and recorded shows or On demand in my Comcast DVR. Screen just blanks out and you need to change inputs back and forth for the display to appear on the TV again. I had (have?) a similar black screen issue on our new LG TV in the bedroom - when turning on the TV it sometimes just stayed black. Sometimes changing channels work (sometimes we just got the sound of the new channel but no picture), but I've had to pull the HDMI cable out of the TV (HDMI-1) and put it back, then it works. This is going straight from the Comcast DTA to the TV, no components in-between. I recently bought a Monoprice redmere cable to replace what was there before so I guess I will see if we still have problems. We don't use ARC and such, but I better go and check to make sure that's turned off on the TV, just in case ;-) |
|
|
|
Post by liniszonrox on Jul 13, 2014 20:32:18 GMT -5
I just turned off CEC and ARC options too. Will observe...
|
|
|
|
Post by Percussionista on Jul 13, 2014 22:41:17 GMT -5
Any update on this? I saw some similar issues whenever I switch between live TV and recorded shows or On demand in my Comcast DVR. Screen just blanks out and you need to change inputs back and forth for the display to appear on the TV again. I had (have?) a similar black screen issue on our new LG TV in the bedroom - when turning on the TV it sometimes just stayed black. Sometimes changing channels work (sometimes we just got the sound of the new channel but no picture), but I've had to pull the HDMI cable out of the TV (HDMI-1) and put it back, then it works. This is going straight from the Comcast DTA to the TV, no components in-between. I recently bought a Monoprice redmere cable to replace what was there before so I guess I will see if we still have problems. We don't use ARC and such, but I better go and check to make sure that's turned off on the TV, just in case ;-) Umm, oops I guess we do use ARC after all ;-) The current AVP is quite old, predates HDMI, so we take the audio out of the Toslink out from the TV and run it into the AVP for audio. The Comcast DTA goes straight in to the TV via HDMI, and the audio option we select in the TV does indicate optical/ARC (you have to select it directly vs. TV speakers, et. al.) Yet another reason to swap this AVP back into my PC system and move the UMC-1 into the bedroom! |
|
