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Post by novisnick on Dec 26, 2014 14:28:38 GMT -5
When they're shipping $1500+ amplifiers these things should not be failing right out of the box. Wherever these things are being made they can hire monkeys to burn them in for 72 hours before even shipping. I'm sure they will figure this out eventually. Also they need to find out why some of these amps are failing after a year when they're supposed to be overbuilt to begin with. If they are selling direct its like selling at a dealer for $2500. No excuse IMHO. My friend, you do realize that this post of a failed XPR-1 is from 8 -9 months about. your using a plural like it happens every day. my set of amps have been just glorious to me and I'm passed the one year mark. I DO highly recommend these amps to anyone that would like a top of the line MONOBLOCK!  |
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Post by Jim on Dec 26, 2014 15:18:49 GMT -5
When they're shipping $1500+ amplifiers these things should not be failing right out of the box. Wherever these things are being made they can hire monkeys to burn them in for 72 hours before even shipping. I'm sure they will figure this out eventually. Also they need to find out why some of these amps are failing after a year when they're supposed to be overbuilt to begin with. If they are selling direct its like selling at a dealer for $2500. No excuse IMHO. I realize that you're busy searching the old threads right now - but have you noticed how few threads there are about XPR problems? |
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Post by ocezam on Dec 26, 2014 15:23:22 GMT -5
my set of amps have been just glorious to me and I'm passed the one year mark. I DO highly recommend these amps to anyone that would like a top of the line MONOBLOCK! Heck, I'd love to have a pair. One day soon, I hope...... |
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Post by gzubeck on Dec 31, 2014 20:16:18 GMT -5
When they're shipping $1500+ amplifiers these things should not be failing right out of the box. Wherever these things are being made they can hire monkeys to burn them in for 72 hours before even shipping. I'm sure they will figure this out eventually. Also they need to find out why some of these amps are failing after a year when they're supposed to be overbuilt to begin with. If they are selling direct its like selling at a dealer for $2500. No excuse IMHO. My friend, you do realize that this post of a failed XPR-1 is from 8 -9 months about. your using a plural like it happens every day. my set of amps have been just glorious to me and I'm passed the one year mark. I DO highly recommend these amps to anyone that would like a top of the line MONOBLOCK! View AttachmentI have no idea what their failure rate is? I'm just talking about other posts in addition to this ones post of failures happening at a year or less after purchase. Dealing with all the headaches of shipping product back and forth for repair and waiting up to a month to fix it would be a huge turnoff unless its 1 out of a thousand. What are the total statistics for returns to repair and measure it against other companies. If its 1 out of a hundred even then I'll proceed to shut my yap! Thank you! ;-) |
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Post by knucklehead on Dec 31, 2014 20:28:09 GMT -5
Well I guess you'll continue to flap yer gums because failure rates aren't shared - no AV company I know of do that.
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Post by gzubeck on Dec 31, 2014 20:41:59 GMT -5
Given the business model! Are you really saving money if your rolling the dice? I guess the only way is if there's some kind of product survey! It won't be me yapping because I don't own one of these amps anyway. Just waiting for emo to learn about quality control before shipping.
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Post by novisnick on Dec 31, 2014 20:46:22 GMT -5
I never ever suggested or would imply that anyone " shut their yep " I'm so very sorry if that's the impression that I gave anyone! 8)
I've beem haunting this board for well over a year and I'm aware of only this one failure, Also, I've had my XPR-1s for over a year and theres never been a hint of trouble.
I do think the world of this amp as well as all of the other products I've purchased from Emotiva.
I've purchased 18 Emotiva/Sherbourn products without a failure, so I do think it's very safe to say that they build quality products, I'll see just how long they'll go without need for repair.
Happy Newyear
God Bless us all!
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Post by knucklehead on Dec 31, 2014 20:49:43 GMT -5
What is it about Emotiva's quality control that you seem to know and I don't? For every thread such as this where the OP has a problem there are many (and no I don't know the %) that have no problems and never post.
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Post by gzubeck on Dec 31, 2014 21:17:18 GMT -5
What is it about Emotiva's quality control that you seem to know and I don't? For every thread such as this where the OP has a problem there are many (and no I don't know the %) that have no problems and never post. No...it was just that i was in shock when someone had an amp go up in smoke upon initial turn on. The shock was how did this get out the door before shipping at all. I could see having some kind of early failure after a few weeks but not upon initial startup. These must have been early production models for this to occur. Why doesn't emo just state this. That's all that has to be said. Given these are probably heavy amps I would not want to be shipping these things around any more than the minimum. |
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Post by Jim on Dec 31, 2014 22:32:22 GMT -5
What is it about Emotiva's quality control that you seem to know and I don't? For every thread such as this where the OP has a problem there are many (and no I don't know the %) that have no problems and never post. No...it was just that i was in shock when someone had an amp go up in smoke upon initial turn on. The shock was how did this get out the door before shipping at all. I could see having some kind of early failure after a few weeks but not upon initial startup. These must have been early production models for this to occur. Why doesn't emo just state this. That's all that has to be said. Given these are probably heavy amps I would not want to be shipping these things around any more than the minimum. I think you're jumping to a lot of conclusions based on a single post that's months old..... In a thread that's been long dead. If you're going to stir the pot, you might want to pick a recent thread to talk about...instead of a single issue that's been long resolved. Emotiva doesn't need to state anything, they don't need to defend why a single amp failed. They could answer the owner, but the community isn't entitled to know why some individual's amp failed. That's asinine. They bear a lot of shipping costs.... And the failures are infrequent. Next! |
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Post by novisnick on Dec 31, 2014 23:46:39 GMT -5
Move along please,,,,,,,,,nothing to see here!!
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hemster
Global Moderator 
Particle Manufacturer
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Post by hemster on Jan 1, 2015 1:11:20 GMT -5
When they're shipping $1500+ amplifiers these things should not be failing right out of the box. Wherever these things are being made they can hire monkeys to burn them in for 72 hours before even shipping. I'm sure they will figure this out eventually. Also they need to find out why some of these amps are failing after a year when they're supposed to be overbuilt to begin with. If they are selling direct its like selling at a dealer for $2500. No excuse IMHO. ^gzubeck, I take offence to that statement!   ^He just did... I think some landed on your avatar! |
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Post by gzubeck on Jan 1, 2015 23:49:41 GMT -5
When they're shipping $1500+ amplifiers these things should not be failing right out of the box. Wherever these things are being made they can hire monkeys to burn them in for 72 hours before even shipping. I'm sure they will figure this out eventually. Also they need to find out why some of these amps are failing after a year when they're supposed to be overbuilt to begin with. If they are selling direct its like selling at a dealer for $2500. No excuse IMHO. ^gzubeck, I take offence to that statement! ^He just did... I think some landed on your avatar! I didn't mean to offend thinking monkeys out there!;-) |
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Post by Jim on Jan 2, 2015 0:52:09 GMT -5
^gzubeck, I take offence to that statement! ^He just did... I think some landed on your avatar! I didn't mean to offend thinking monkeys out there!;-) So... You're saying that fhere are monkeys that don't think. I see how it is!  |
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Post by thomasd92 on Jan 2, 2015 7:25:14 GMT -5
I am not surprised when an amp burns up in early use. Most electronics will fail early if there is a problem . The burn in period is when most things go wrong. If there are no early problems you are usually good for the long haul. My first XPA-2 I bought went up in smoke the third time I turned it on. Emotiva sent a replacement quickly and I had many trouble free years from it.You never know if there is a weak transistor or capacitor till it is used a few times.
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Post by wizardofoz on Jan 2, 2015 10:11:57 GMT -5
I've had 5 xpa-1's one failed still have that last one. Parts sent and repaired.
I've had 5 Upa-1's and none failed and still have 4 of them.
I've had 4 xpa-5's and still have 2 with no failures of any in my possession.
I've repaired quite a few xpa-3/5's over the years here in Singapore. Some probably caused by shorted speaker wires, and some just went pop.
I''ve done quite a few other models of Emotiva repairs too. That said I have repaired a lot of other brands too...that's what I do. But I'm the Emotiva go to guy here in Singapore so tend to see more.
Emotiva have always sent out spares, sometimes not always fixing it first time around, but always supporting till its fixed. Never any issue and never any charges for parts with international shipping.
First class after sales, and I while I get nothing in return from Emotiva I do have to charge the local owners here for my time, which is always way less than it would be to ship it back and forward. Lonnie gets on the case as and when needed and I can't say I have any issues with any of the other guys in support, or anything else really.
My only gripe would shipping notifications when parts are being sent out as sometimes I have no idea when something has left or not. But stuff turns up to fix things and that's something to cheer about.
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Post by purplekangaroo on Jan 8, 2015 3:31:05 GMT -5
I to would love to buy a 5 channel xpr amp , but i am in a rental apt concrete by the way up here in Vancouver canada, but we have those old screw in glass fuses max is 15 amp , i know there is adapters out there to run a 20 amp amplifier on a 15 amp circuit, but is this safe to do, will this if done heat up the 14 gauge wiring over time ,i am pretty shure i have at least 2 plug in s on the wall that are tied in that 15 amp circuit ,and there is no way i will be cranking this baby up full blast either, more like half volume with B&W CM 10 s or some Focal Speakers (4 mains and a center ) and a sub, i would use 1 plug in for the amp and the other for my MXC1 & ERC-3 and TV , Apple TV ECT, Are the CMX-6 power bars worth adding to this to help making this a viable working system , any help from you ladies and gentleman would be greatly appreciated, thanks shane new member to forum and emotiva
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hemster
Global Moderator
Particle Manufacturer
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Post by hemster on Jan 8, 2015 3:40:07 GMT -5
I to would love to buy a 5 channel xpr amp , but i am in a rental apt concrete by the way up here in Vancouver canada, but we have those old screw in glass fuses max is 15 amp , i know there is adapters out there to run a 20 amp amplifier on a 15 amp circuit, but is this safe to do, will this if done heat up the 14 gauge wiring over time ,i am pretty shure i have at least 2 plug in s on the wall that are tied in that 15 amp circuit ,and there is no way i will be cranking this baby up full blast either, more like half volume with B&W CM 10 s or some Focal Speakers (4 mains and a center ) and a sub, i would use 1 plug in for the amp and the other for my MXC1 & ERC-3 and TV , Apple TV ECT, Are the CMX-6 power bars worth adding to this to help making this a viable working system , any help from you ladies and gentleman would be greatly appreciated, thanks shane new member to forum and emotiva Hey Shane, Welcome to the lounge! First, I would never advocate running any 20-amp rated gear on a 15-amp circuit. Even if you think you won't be "cranking it up", it's just not worth taking the risk, especially if you're in a rental apartment! My advice would be to get a 15-amp rated amp for now and if/when you move, get a 20 amp circuit installed, then get a 20-amp rated amplifier. Better to be safe than sorry. Other than safety, there are insurance and liability issues to think of too. So, don't do it and you'll sleep better at night. And your apartment neighbors too! |
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Post by purplekangaroo on Jan 8, 2015 14:12:33 GMT -5
Hey Hemster, thank you very much for your wisdom, you are so correct, I just must wait and see if emotive comes out with a reference amp say 200 to 250 x 5 channel @ 8 ohm load in a 15 amp configuration, carver has a sunfire amp 7 x 400 watt in 15 amp , hope emotive will listen and help people like me who believe and want to support emotive all the way,there are a lot of Canadians up here like our American brothers and sisters, who love there audio too, please don't forget about us, want to see emotive coming into Canada BIG TIME ! emotive is showing up the big boys out there and that audio doesn't have to cost ridiculous prices like we have been subjected to too many years,Emotiva stay on track and believe in and your support your customers who are loyal to the end and fully support Global Success for your company , shane , oil patch tradesman (customers can make or break a company) forgotten by many many top companys out there right now, , time for emotive to take the rains and be the LEADER !
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klinemj
Emo VIPs 
Official Emofest Scribe
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Post by klinemj on Jan 8, 2015 16:37:32 GMT -5
purplekangarooHave you looked at the XPA-5? Its specs are conservative and it is a fine amp. Mark
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