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Post by vneal on Sept 11, 2015 13:17:14 GMT -5
I have been very happy with these subs. About 5-6 years old. One unit is dead, will not power up at all. I contacted JL Audio and they said: "capacitors are usually what causes the problem of not powering up" repair costs are $250 for repair with 2 year warranty $150 processing & administration fee $50 shipping Now have you ever heard of a $150 processing & administration fee?  |
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dmraupp
Emo VIPs 
WhatEver
Posts: 729
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Post by dmraupp on Sept 11, 2015 13:31:36 GMT -5
No,sounds more like a $150.00 B&S fee to me.
Does the $50.00 shipping fee cover both ways,or is that for them to ship it back after repair and YOU pay also to ship the sub to them?
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LCSeminole
Global Moderator 
Res firma mitescere nescit.
Posts: 20,511
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Post by LCSeminole on Sept 11, 2015 13:59:31 GMT -5
What exactly is it that they are processing and administering? For $150, I'd ask if they will be video taping these processing and administering tasks.
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Post by pedrocols on Sept 11, 2015 14:26:26 GMT -5
The processing and administering fee is where the money for the CEO's bonus comes from....
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Post by vneal on Sept 11, 2015 16:25:28 GMT -5
Let me take my slam against JL Audio away. The owner called me and said. $250 total and includes any repair & shipping both ways with a new warranty. Good deal for me. He also is an audio nut and we discussed systems which he had VERY HIGH praise for the Emotiva line and said it is very much under appreciated but that their new XMC1s should change that
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Post by Porscheguy on Sept 11, 2015 16:37:34 GMT -5
Those are great subs and their replacement costs are pretty high. Seems like a pretty good value to fix? Aren't they like $4,000 new?
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Post by vneal on Sept 11, 2015 16:47:04 GMT -5
I paid $2500 each
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Post by Porscheguy on Sept 11, 2015 16:48:43 GMT -5
Seems like $450 is not a bad option as long as it's nothing more than that.
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Post by AudioHTIT on Sept 11, 2015 17:15:16 GMT -5
I had some odd noises in my Nola subs a few years ago, I called Nola and spoke with the designer himself (Carl Marchisotto). He said it was probably the caps and quoted a reasonable price to fix them, however shipping was on me. I asked about removing the amps to save sub weight, he said if I was comfortable unsoldering the wires that was fine. Then I asked if I could just replace them myself, he said sure and gave me the values and recommended Mouser Electronics for a better quality part than the original.
I ordered the parts and repaired the subs myself, the hardest part was peeling off the goop they coated the parts with - because of the strong vibrations in the sub they don't want anything rattling. I used silicone to coat the new parts when I was done. It all worked out great and cost me $40 (I bought parts to do both subs even though the other was fine), and a few hours of work. I really didn't want to ship the subs.
Since they're out of warranty you might consider this, caps are usually easy to replace if you're handy with a soldering iron. If not maybe a buddy or local repair shop could help. The main issue will be finding the right value and a good source for the cap, if they'll tell you that would help a lot.
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Post by vneal on Sept 12, 2015 7:37:34 GMT -5
I had some odd noises in my Nola subs a few years ago, I called Nola and spoke with the designer himself (Carl Marchisotto). He said it was probably the caps and quoted a reasonable price to fix them, however shipping was on me. I asked about removing the amps to save sub weight, he said if I was comfortable unsoldering the wires that was fine. Then I asked if I could just replace them myself, he said sure and gave me the values and recommended Mouser Electronics for a better quality part than the original. I ordered the parts and repaired the subs myself, the hardest part was peeling off the goop they coated the parts with - because of the strong vibrations in the sub they don't want anything rattling. I used silicone to coat the new parts when I was done. It all worked out great and cost me $40 (I bought parts to do both subs even though the other was fine), and a few hours of work. I really didn't want to ship the subs. Since they're out of warranty you might consider this, caps are usually easy to replace if you're handy with a soldering iron. If not maybe a buddy or local repair shop could help. The main issue will be finding the right value and a good source for the cap, if they'll tell you that would help a lot. Thanks for your comments for me $250 is a fair price to have a sub back to factory. |
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