|
|
Post by brutiarti on Mar 16, 2016 17:35:19 GMT -5
Guys, i have a friend that his sherbourn pre/pro just died. Emotiva don't service them anymore. Any ideas where to get it fixed? Tv repair guy maybe? Is a pre/pro too complex for repair? Thanks in advance
|
|
cgolf
Emo VIPs 
Posts: 4,615
|
Post by cgolf on Mar 16, 2016 18:02:25 GMT -5
Guys, i have a friend that his sherbourn pre/pro just died. Emotiva don't service them anymore. Any ideas where to get it fixed? Tv repair guy maybe? Is a pre/pro too complex for repair? Thanks in advance Curious what model? Did it just shut off or won't turn on? |
|
|
|
Post by novisnick on Mar 16, 2016 18:04:48 GMT -5
So sorry for the loss! Hope its something simple, ya never know. Fuse maybe?
|
|
LCSeminole
Global Moderator 
Res firma mitescere nescit.
Posts: 20,864
|
Post by LCSeminole on Mar 16, 2016 18:08:17 GMT -5
As Nick has already stated, maybe it's something as simple as a fuse. Any how, since it appears to be out of warranty, it wouldn't hurt to take the top off and check to see if there is something obvious.
|
|
|
|
Post by brutiarti on Mar 16, 2016 18:12:18 GMT -5
Thanks guys. My friend says it freezes and shows digital snow? on screen. So i assume is not a simple fix. The unit is the pt-7020, any experience with local techs fixing pre/pros? I just dont want to give him false hopes that can be fixed
|
|
LCSeminole
Global Moderator
Res firma mitescere nescit.
Posts: 20,864
|
Post by LCSeminole on Mar 16, 2016 18:20:41 GMT -5
Thanks guys. My friend says it freezes and shows digital snow? on screen. So i assume is not a simple fix. The unit is the pt-7020, any experience with local techs fixing pre/pros? I just dont want to give him false hopes that can be fixed I'm not familiar with the PT-7020, but there must be a way to try a "Factory Reset". If he hasn't tried that yet, do so, but remember to write down any settings. I'm also going to say try to re-load the firmware/software may as it may have been corrupted somehow. |
|
|
|
Post by brutiarti on Mar 16, 2016 18:29:15 GMT -5
Thanks guys. My friend says it freezes and shows digital snow? on screen. So i assume is not a simple fix. The unit is the pt-7020, any experience with local techs fixing pre/pros? I just dont want to give him false hopes that can be fixed I'm not familiar with the PT-7020, but there must be a way to try a "Factory Reset". If he hasn't tried that yet, do so, but remember to write down any settings. I'm also going to say try to re-load the firmware/software may as it may have been corrupted somehow. Thanks LC, good advice! |
|
|
|
Post by brubacca on Mar 16, 2016 18:45:12 GMT -5
As I remember they had a generous warranty. Did he at least check with Emo?
|
|
|
|
Post by brutiarti on Mar 16, 2016 19:15:51 GMT -5
As I remember they had a generous warranty. Did he at least check with Emo? Yeah, he got it from the last closeout with no warranty. |
|
|
|
Post by creimes on Mar 16, 2016 20:04:26 GMT -5
As I remember they had a generous warranty. Did he at least check with Emo? Yeah, he got it from the last closeout with no warranty. No warranty, wow that's brutal cmon Emotiva step it up a bit even a 1 year would be a minimum IMO |
|
|
|
Post by wizardofoz on Mar 16, 2016 22:30:29 GMT -5
open it up and replug all the ribbon cables... check the voltages for the power supply outputs (or get someone who knows servicing to do it)...these are about the only things you can try without a stack of parts to swap out.
|
|
|
|
Post by novisnick on Mar 16, 2016 22:31:31 GMT -5
open it up and replug all the ribbon cables... check the voltages for the power supply outputs (or get someone who knows servicing to do it)...these are about the only things you can try without a stack of parts to swap out. Good advice cause the Wiz would know!!  |
|
|
|
Post by wizardofoz on Mar 16, 2016 22:36:08 GMT -5
Yes I would....worked for the UMC-1/200 many times. haven't seen inside a 7020 but I am guessing its vintage UMC-1/200 territory and certainly worth a try. The UMC-1 needed some board removals to get at the lower level of ribbon cables...just be careful/gentle in there and look carefully as some connectors are just a friction/pressure fit and others might have a latch that needs to be flipped up to release the ribbon (HDMI boards with very high connection counts in particular) so don't force anything.
|
|
|
|
Post by mfeust on Mar 17, 2016 10:59:30 GMT -5
Thanks guys. My friend says it freezes and shows digital snow? on screen. So i assume is not a simple fix. The unit is the pt-7020, any experience with local techs fixing pre/pros? I just dont want to give him false hopes that can be fixed I assume this is with a video source, What source does it happen with, is it with all sources? How are they connected? With more info I am sure someone here could help with this problem. Mark |
|
