gabe
Minor Hero
Posts: 56 
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Post by gabe on May 2, 2016 13:05:06 GMT -5
The saga continues. Now, in addition to having very low output after Dirac, the XMC-1 has stopped sending any video or audio at all. I have the OSD visible, and if I bypass the XMC by jumping cables, I have video, but whether powered on or on standby, no output to the TV. Nice.
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LCSeminole
Global Moderator 
Res firma mitescere nescit.
Posts: 20,865
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Post by LCSeminole on May 2, 2016 13:19:19 GMT -5
Have you tried a "Factory Reset"? Try that if you haven't already. If you have, then giving Emotiva Tech support would be your best bet.
Phone: 615.790.6754 or 1.877.EMO.TECH (1.877.366.8324)
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gabe
Minor Hero
Posts: 56
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Post by gabe on May 2, 2016 17:31:52 GMT -5
Oh yeah, no audio either.
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LCSeminole
Global Moderator
Res firma mitescere nescit.
Posts: 20,865
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Post by LCSeminole on May 2, 2016 17:45:42 GMT -5
Oh yeah, no audio either. So did you talk with Emotiva Tech Support yet? |
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klinemj
Emo VIPs 
Official Emofest Scribe
Posts: 15,100
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Post by klinemj on May 2, 2016 17:51:33 GMT -5
+1...unless you had a major setup change affect things, you need to talk to Emotiva.
Mark
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bootman
Emo VIPs
Typing useless posts on internet forums....
Posts: 9,358
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Post by bootman on May 2, 2016 18:31:42 GMT -5
Sounds like a cable issue.....
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gabe
Minor Hero
Posts: 56
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Post by gabe on May 3, 2016 7:16:01 GMT -5
As I said, if I bypass the preamp, I get video and audio, so a cable is not the issue. As far as I can tell, a factory reset is what CAUSED this. No, I did not talk to tech support. I may have to let some time pass before trying that. At this point I may say something unchristian to them about their product. I have been into audio since before there was home video. I got into video when I hooked my "Reggievision " stereo VCR to my preamp. I have never seen a piece of audio equipment that is as unpredictable and unreliable as this thing, and I go back to vacuum tubes! I am quite sure I have more time into fighting this thing than I have time listening to it, and when I DO get it to work, kinda, I am not impressed.
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