No Sub channel after Dirac sent to XMC-1

[thezone]

Hi Guys,

I bought the full version of Dirac and spent half a day configuring it. Used a proper mic stand to take the measurements and sent the file back to the XMC-1 successfully.

Problem is when dirac is loaded as a preset on the XMC-1 it tells me there are no subs present? When I check the speaker set up for Dirac there is definitely one there but there is no signal coming from the subs and when I try to adjust the sub trims it says "No subs present". The sub was definitely part of the configuration, there were test tones for it, there was even a separate sub graph with target curve etc. When I swap back to the custom preset on the XMC-1 the sub is back?

Can anyone help?

Thanks

[geebo]

Did you save the project? Maybe you can bring it back up and recreate the filters.

[dwa247]

May 4, 2016 17:16:59 GMT -5 thezone said:

Hi Guys,

I bought the full version of Dirac and spent half a day configuring it. Used a proper mic stand to take the measurements and sent the file back to the XMC-1 successfully.

Problem is when dirac is loaded as a preset on the XMC-1 it tells me there are no subs present? When I check the speaker set up for Dirac there is definitely one there but there is no signal coming from the subs and when I try to adjust the sub trims it says "No subs present". The sub was definitely part of the configuration, there were test tones for it, there was even a separate sub graph with target curve etc. When I swap back to the custom preset on the XMC-1 the sub is back?

Can anyone help?

Thanks

Have you tried turning off the XMC-1 and turning it back on to reboot it? I had a similar problem and rebooting the XMC-1 fixed my problem.

[novisnick]

May 4, 2016 21:54:05 GMT -5 dwa247 said:

May 4, 2016 17:16:59 GMT -5 thezone said:

Hi Guys,

I bought the full version of Dirac and spent half a day configuring it. Used a proper mic stand to take the measurements and sent the file back to the XMC-1 successfully.

Problem is when dirac is loaded as a preset on the XMC-1 it tells me there are no subs present? When I check the speaker set up for Dirac there is definitely one there but there is no signal coming from the subs and when I try to adjust the sub trims it says "No subs present". The sub was definitely part of the configuration, there were test tones for it, there was even a separate sub graph with target curve etc. When I swap back to the custom preset on the XMC-1 the sub is back?

Can anyone help?

Thanks

Have you tried turning off the XMC-1 and turning it back on to reboot it? I had a similar problem and rebooting the XMC-1 fixed my problem.

Also make sure the sub(s) are turned on, not on the auro on setting. Sometimes this happens and is hard to diagnose without know this happens. Let us know your outcome!

Good Luck!