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Post by gus on Jul 7, 2016 23:29:17 GMT -5
Hello all!
I recently purchased a refurbished XMC-1 and have gotten everything to work as expected so far except the optical digital output. If I hook up an optical cable, not light shines out of the end. I just looked at the optical output on the back of the XMC-1 and I can't see any light coming out of it either. Is there an option to turn the output on or off that I have missed?
Any help is appreciated.
Thanks!
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Post by creimes on Jul 8, 2016 0:28:39 GMT -5
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Post by AudioHTIT on Jul 8, 2016 3:10:02 GMT -5
Hello all! I recently purchased a refurbished XMC-1 and have gotten everything to work as expected so far except the optical digital output. If I hook up an optical cable, not light shines out of the end. I just looked at the optical output on the back of the XMC-1 and I can't see any light coming out of it either. Is there an option to turn the output on or off that I have missed? Any help is appreciated. Thanks! There is nothing to turn on, the digital outputs follow the main zone. I didn't look at mine, but assume there's a light there because it does work. |
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Post by gus on Jul 8, 2016 8:24:50 GMT -5
This is what I assumed.
This morning I decided to power down the XMC-1 using the power switch on the back. When I turned it on, the optical output was working! Then I made coffee and when I returned to the XMC-1, there was no optical output.
I then did a factory reset and it worked again...for 10 seconds.
THEN I did a factory reset, powered it down using the power switch on the back, powered it on, did a system restore and NOW I'M IN BUSINESS! (at least for the last 15 minutes)
I hope this stays working.
Thank you both for your replies. (I understand the whole laser in the eye thing, but thanks for the warning!)
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Post by gus on Jul 8, 2016 9:27:42 GMT -5
Well, forget it. It was emitting light, but no audio information. It stopped glowing after about an hour. Calling tech support. What a bummer.  |
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Post by AudioHTIT on Jul 8, 2016 10:43:51 GMT -5
Well, forget it. It was emitting light, but no audio information. It stopped glowing after about an hour. Calling tech support. What a bummer. Sorry, hopefully they can get you sorted out, good luck. |
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Post by gus on Jul 8, 2016 21:06:15 GMT -5
Damon at Emotiva is taking care of the situation. Great guy. I'll have a new one next week.
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novisnick
EmoPhile
CEO Secret Monoblock Society
Posts: 27,230 
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Post by novisnick on Jul 8, 2016 21:30:35 GMT -5
Damon at Emotiva is taking care of the situation. Great guy. I'll have a new one next week.
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