XPR-2 Service Compliment

[Mark]

I want to give a big shout out to Customer Support for fixing my XPR-2. I had it damaged in shipping that was caused by me and NOT Emotiva, I called to get a WS#  and shipped it in for repair stating that the damage was caused by me and I would pay for the repairs.

I received an email today from Customer support stating my XPR-2 was fixed and that my amp was on the way back to me? Wait, how much do I owe you for the damage I caused? I called to make sure someone didn't make a mistake and forget to charge me and I was told there is no charge, nothing, nada, zero!

I have to say I have never received customer support like this for anything I have purchased in the past. No questions they just fixed it and shipped it back to me since it was still under warranty.

Thank you very much for the generosity, your customer support team and entire company are wonderful!

Mark

[ÈlTwo]

Nice story.
(You sure do like those mini-x a-100s.)

[Mark]

You can never have enough mini 100's!

[brutiarti]

Emotiva has an outstanding CS. Had a few problems with them and they always take care of things.

[garbulky]

Emotiva stays classy! My CS experiences with them have been good. Threads like these help their brand way more than ads because this is a real customer with a great experience.