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Post by GTPlus on Dec 31, 2016 11:55:46 GMT -5
No joy on the shipping. Received an email today (spam folder) with an update stating it will ship by the 15th. Kinda weak to tell the customer on the day it was supposed to ship it could be two more weeks. Surely they knew before today there was going to be a delay. Maybe recheck your spam folder. I recieved an email on the 23rd stating they will ship on the 30th and all orders will be processed in the order recived and all fulfilled by the 15th. The second email I received on the 30th said the are now shipping and I will get shipping info shortly. Don't think it is unreasonable to get an entire production shipment sent out in two weeks. Very happy with Emotivas communication and to me above the norm. |
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Post by harlan on Dec 31, 2016 11:59:43 GMT -5
No joy on the shipping. Received an email today (spam folder) with an update stating it will ship by the 15th. Kinda weak to tell the customer on the day it was supposed to ship it could be two more weeks. Surely they knew before today there was going to be a delay. Maybe recheck your spam folder. I recieved an email on the 23rd stating they will ship on the 30th and all orders will be processed in the order recived and all fulfilled by the 15th. The second email I received on the 30th said the are now shipping and I will get shipping info shortly. Don't think it is unreasonable to get an entire production shipment sent out in two weeks. Very happy with Emotivas communication and to me above the norm. Thanks for the heads up. I will check my spam folder. If thete was a prior communication, i will definitely retract my statements and publically apologize. |
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Post by harlan on Dec 31, 2016 12:09:03 GMT -5
I offer my sincerest apology to Emotiva! For some reason the shipping update emails were directed to my spam folder. All other communications went into my inbox.
Emotiva did send a shipping update a week ago stating yhey were shipping in the order placed.
My apologies.
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